Gusto Reviews

“Perfect for for payroll management”

Pros

As someone who began using Gusto without prior payroll management experience I found it incredibly easy to use. It simplifies the process of paying employees tracking payment history and distinguishing between different types of employment arrangements.

Cons

In my experience with Gusto over approximately a year I have encountered very few technical issues all promptly addressed by their support team.

“The Payroll Software for any Business Size”

Pros

Implementing Gusto has significantly improved our business operations particularly in managing payroll and other HR services. We faced challenges with payroll management and received complaints from employees before adopting Gusto. Since then complaints have decreased resulting in time and cost savings as well as increased employee satisfaction.

Cons

Leave management in Gusto could use some enhancements particularly in navigating through the software for short-duration leaves.

“Gusto Review”

Pros

I appreciate Gustos visually appealing design and user-friendly interface. It provides a detailed breakdown of my weekly paycheck including thorough explanations of deducted taxes. Using the app is enjoyable.

Cons

Occasionally the main page of Gusto takes a while to load.

“Great Platform!”

Pros

Gusto makes time tracking and payroll tasks both fun and straightforward to accomplish.

Cons

So far I havent come across anything unfavorable about Gusto.

“super user-friendly gusto payroll”

Pros

Feels genuinely user friendly which is a big reason I've stuck with it. I've tried a few other payroll platforms and this one has been the easiest to navigate and manage day to day.

Cons

Pricing could be a bit lower since you're paying for the company's built in organization and features.

“like using it”

Pros

It's been genuinely fun to use while handling time tracking and running payroll. Everything feels simple and the workflow makes it simple to manage hours and get payroll sorted without a headache.

Cons

Nothing stands out as something I dislike so far.

“Easy to handle”

Pros

Really handy and simple to use. The online payroll feature is the key highlight for me and it genuinely feels great for handling payroll without much hassle.

Cons

Some people seem to get overly dependent on it since it makes life easier. It can also hang or get stuck occasionally especially when there's a lot of traffic at the same time.

“Gusto is great”

Pros

Using it has been a real win for our team. It's simple to manage from both the employer side and the employee side. Employees can clock in and out right from a smartphone app and several of them have mentioned they prefer it over other time tracking tools they've used with past employers. I also had no trouble connecting my CPA to Gusto so he can keep an eye on the tax and accounting items. Also, it automates employee onboarding which cuts down a lot of the busywork and makes the setup process far simpler than it would be otherwise. Overall, the product does what it's supposed to do, feels adaptive and stays efficient day to day.

Cons

The one limitation I've noticed is that it doesn't integrate as smoothly with 401(k) contributions. I have to manually send our financial advisor the 401(k) contribution details for employee elective deferrals. It's not a deal breaker and not really a big problem, just a small extra step.

“Excellent software”

Pros

Everything about it feels modern, quick and responsive. Bringing new employees and contractors on board is handled smoothly so the process doesn't drag on. When we need support, their customer service team is quick to respond and actually helpful. We also run our payroll through it... managing taxes, contractor payments and employee benefits all in one place. It's become a go to tool for our HR needs and it's been very reliable with very few, if any, issues. We can track employee working hours directly in the system which means we've stopped doing it manually. That saves a lot of time and prevents human mistakes.I also appreciate the small HR touches, like reminders for staff birthdays and work anniversaries. It helps us stay consistent without relying on someone to remember. Adding employee data is simple and fast and the UI is organized in a way that employees seem to enjoy. They can quickly view things like hours worked and the number of sick leaves without confusion.

Cons

No real downsides to call out.. it has consistently delivered for our business.

“This is your 1 stop shop.”

Pros

Once everything is set up, it flows smoothly and automates tasks, making everything effortless.

Cons

It took quite a bit of effort to get set up and running.

“Easy to track my timesheet”

Pros

It was easy for me to clock in and out via my phone. I could track my time without any issues or concerns.

Cons

I have no reservations or problems with this app; most businesses should use it and recommend it to others.

“Amazing UX”

Pros

User experience is genuinely solid and the platform feels simple to navigate. Employees actually enjoy using it and it delivers useful insights across payroll, benefits and time off.

Cons

Some workflows still need more thought and development. The performance management process, in particular, isn't fully dialed in yet and would benefit from being refined to fit different organizations and structures.

“Great for Payroll”

Pros

At my previous company, we used Gusto for payroll, and it was incredibly user-friendly and straightforward.

Cons

I didn't encounter any issues while using Gusto!

“Digital One-Stop Shop”

Pros

Once implemented, it couldn't be simpler to use. I particularly like the display on direct deposit day, where you can easily see your pay, tax deductions, and 401k contributions. It streamlines the tax process to have everything visible in one place. It's also easy to request time off and track accruals.

Cons

Adding projects for team members isn't seamless. Teammates often need to remind admins if they've been left off a project. While we haven't had much interaction with customer service (which is a positive), when they do reach out, it's usually to upsell new features and they don't seem receptive to feedback regarding the product or bug fixes.

“Useful product”

Pros

There appear to be advantages to using Gusto over other payroll platforms. They are proactive in fixing errors and resolving issues promptly.

Cons

There have been a few instances of late payments, but this is the only downside so far.

“Easy payroll”

Pros

With Gusto, you can run company payrolls, onboard new employees, and terminate them as needed. You receive reminders via email when it's time to run payroll, and it calculates payroll taxes for you.

Cons

Initially, it's a bit challenging to use, but it becomes easier with time.

“quick setup and startup-friendly payroll”

Pros

Setup and day to day use feel simple and the overall customer experience is pretty simple to navigate. It also seems to be a go to option for a lot of startup companies which makes it a comfortable choice when you're trying to move fast.

Cons

That said, it doesn't cover everything you might expect from some competing platforms so there are feature and functionality limitations compared to other options.

“Great platform for small businesses”

Pros

It's a user-friendly platform for all HR-related tasks. It's extremely beneficial for managing tax forms, contracts, payroll, and W-2s, especially for small teams without an in-house HR team.

Cons

I don't encounter any problems with Gusto. The platform is excellent!

“Easy to Set Up & Use”

Pros

I appreciate how simple and straightforward it is to set up and use. The customer experience is pleasant and uncomplicated. Gusto is highly favored among startup companies.

Cons

Gusto has some limitations compared to features/functionality offered by competitors' platforms.

“hr tasks made simple with gusto”

Pros

The platform is simple for handling everything HR related in one place. It's been especially helpful for managing tax forms, contracts and payroll, including W 2s particularly for a small team that doesn't have an in house HR or finance person managing those details.

Cons

No complaints at all.. it has worked really well for me and the platform feels solid.