“everything in one place”

Pros

Keeping my team connected has been one of the best parts of using Homebase. All our communication is in a single place which makes it much easier to keep everyone informed and involved instead of anyone feeling left out.

Cons

This is not really a major complaint, more something that could be better. Customer support could respond faster and do a quicker job resolving issues. Overall the platform has been excellent but better support would make the experience even stronger.

“AI handles everything for us”

Pros

The AI tools make scheduling incredibly convenient. The overtime warnings are helpful and payroll practically takes care of itself. Absolutely love it.

Cons

My only real complaint is the higher pricing on the paid plans. The Essentials plan feels like it should cost half as much since it includes so little and it still doesn't integrate with PayPal POS.

“works everywhere, anywhere”

Pros

Getting people started with this app takes almost no effort. New employees learn how to use it quickly and it works consistently across all kinds of phones.

Cons

Every now and then it throws an error saying you're too far from the central login area even when you're standing right next to it.

“provide us full control”

Pros

Scheduling, time tracking and payroll budgeting are all really simple to manage. It's also very helpful that staff can quickly find someone to swap shifts with when needed.

Cons

At times customer support can be a bit slow to respond when questions or issues come up.

“Great platform with awesome support”

Pros

This product is user friendly and using it has been simple for our team. Customer support has also been excellent and up to this point we have not run into any bugs or issues while using the platform.

Cons

Our team hasn't come across any problems that have had a negative impact on our performance.

“amazing overall value”

Pros

Well the the best parts of using Homebase has been having client support available when needed. It offers great value for the price, the platform is user-friendly and the team chat feature really helps with collaboration and communication. Scheduling and time tracking are also simple to manage which makes day to day work much more convenient.

Cons

At this point I really have no complaints. Everything has been going well so far. Looking ahead, one suggestion for long-term loyal customers would be to introduce a loyalty rewards or discount program.

“Visible clock ins improved team coordination”

Pros

One feature I liked most was being able to see exactly who was clocked in at any given time. It helped everyone avoid reaching out to coworkers when they were off the clock. Our newer timekeeping setup in payroll and labor doesn't offer that and it's definitely something I miss.

Cons

One thing that was missing was a way for employees to submit their own time card correction requests for admin approval. As the administrator, I had to track down the correction myself and enter it manually instead of just reviewing and approving a request.

“team chat keeps everyone in sync”

Pros

The team chat feature has been a big plus for us. We use it to share employee notes and we go back to it regularly for important events and medical information.

Cons

The management sign-in process could be more convenient. Most of the time, I can only access the management features from a desktop.

“Time tracking is quick now”

Pros

It is easy to use. Adding or removing employees was simple and it worked really well for keeping records organized. It was also convenient to share with new hires and use for time tracking.

Cons

Clock-in location feature could be a bit unreliable at times. When it failed to detect the location correctly, I had to make manual edits to fix the clock-in records.

“Makes managing and scheduling referees easy”

Pros

Handling schedules for our soccer refs has gotten way easier for me since I started using this. I can move around the tools without feeling lost and it helps me keep things organized without extra stress. What really won me over was how strong the features feel for everyday league needs plus the support team actually responds when I'm stuck. Setting it up didn't take long either and I like that I can match things with my Excel sheets whenever I'm sorting numbers. Ever since we brought it in, it's been steady and dependable.

Cons

Right now I honestly don't have anything negative to point out. I just wanted a simple tool that helps me handle schedules without stress and that's exactly what I'm getting from it.

“automated tax payments”

Pros

Having the scheduling tools and automatic tax payments ready to go saves me a ton of time at work.

Cons

The messaging part of the app gives us trouble pretty often. My team keeps having to sign out and sign back in just to read new updates which gets annoying fast.

“eliminates any confusion”

Pros

Using it at my job has made handling schedules a whole lot clearer for me. I don't have to guess who's covering what and open shifts don't cause any confusion anymore. Moving around the app feels smooth and the best part is that it's free. Even folks who aren't into tech can pick it up easily. Getting it set up across our departments didn't take long and we completely dropped our old spreadsheets because of how much better this is. With everything it offers, I'd easily give it a 10 out of 10.

Cons

I don't really have anything to add here.

“Highly recommended”

Pros

Paying my staff only takes a few moments now which makes my day so much easier. I can check when everyone clocks in or out without needing extra tools and handling time?off requests is quick and organized. My team didn't struggle when we switched over so the whole change felt smooth. The way Homebase handles payroll and time tracking together saves me a lot of stress and I'd definitely suggest it to other owners.

Cons

Haven't come across anything that bothers me so far.

“most reliable tool for daily operations”

Pros

Been using Homebase for over five years and I honestly love it. Everything runs smoothly from scheduling to time tracking to team communication. It saves me time, new employees learn it fast and it always functions reliably. I've tried other tools before but nothing has worked as well as this for daily operations. I'd recommend it to anyone who wants something dependable and simple to work with.

Cons

I don't have any major complaints. If I had to mention something, maybe the new color theme isn't my favorite.

“Simple to clock in and out”

Pros

I like how simple it is for me to clock in and clock out whenever I'm working.

Cons

Using the iPhone version makes it a little tough for me to check what's coming up in my schedule and the desktop site doesn't offer as many options as I wish it did.

“organizes my tasks”

Pros

Cuts down a lot of the back-and-forth by handling schedules, sending reminders and updating changes right away. It saves me from juggling everything on my own.

Cons

I noticed that some of the tools like detailed reports only come with the paid packages. Those prices feel pretty high for what I personally need.

“Lets me message the whole team”

Pros

It's convenient, lets me message the whole team and the geofencing feature helps keep everyone on track.

Cons

When I'm building schedules, it would be nice if I could type in the exact number of hours instead of only choosing a start and end time.

“too complicated”

Pros

I like that I can send documents straight to the team. Getting everyone set up during onboarding wasn't difficult at all.

Cons

I've had a hard time working with it because it doesn't make things simple for employees. Checking pay stubs, viewing schedules and sorting expenses should be easier than this.

“Requesting time off is simple”

Pros

Keeping up with employee time off is pretty easy with this software. Employees can use it without much trouble and the GPS verification is a helpful feature when they clock in from a mobile device.

Cons

Navigating the website is very frustrating. I constantly have to dig through several menus just to locate what I need. The layout doesn't look user friendly at all and too many settings are spread across different sections when they really should be grouped together in one place. It also handles holidays awkwardly as you can set them up if an employee clocks in on a holiday but not for a holiday that goes unworked.

“scheduling plus time tracking combined helps my work”

Pros

The platform is generally simple to use and works well for clocking people in and out of shifts, as well as building their schedules.

Cons

One downside was that tracking hours across multiple locations required an extra payment. As far as we could tell, there also wasn't a way to cap how many people could be scheduled on a shift.