Remote People Reviews

“Tidy interface and convenient website”

Pros

I really like how simple the website feels because it is simple and not overloaded with clutter. From my experience that makes everything much more pleasant to use. I have also been very happy with the support service especially the onboarding team since they have been consistently helpful throughout the process.

Cons

I have not found much to dislike about Horizon. At times, getting in touch with someone can feel a little awkward or take a bit of effort but once I do connect with them, I get a complete and helpful response.

“Uncomplicated platform”

Pros

Using it has made international hiring and payroll much more manageable for us. I've found the platform user-friendly so handling day-to-day processes feels far less complicated than before. What stands out most to me is how friendly and patient their customer support team has been whenever I've needed help. Beyond that, I really value their transparency, strong local expertise and the overall reliability they bring. For our business, Horizons has truly become an invaluable partner as we keep expanding globally.

Cons

It has resolved the payment problems I used to deal with before. In the past, my payments were often delayed but since I started using Horizons, my monthly payments have been arriving on time consistently. That reliability has taken away a major headache and solved one of my biggest concerns. Right now I see no downsides.

“Friendly team with professional approach”

Pros

From the start, I found the onboarding experience to be very well organized and genuinely reassuring. Their team walked me through every stage clearly and professionally so I always knew what to expect. I really appreciated how responsive and approachable everyone was, along with the steady communication throughout the process. The portal felt user-friendly to me and I was especially impressed by how consistently payroll was handled on time.

Cons

Honestly I did not run into many real issues. If I had to point out one thing, I would say that a few parts of the portal could be made a bit more user-friendly for someone using it for the first time. Even so, whenever I had a question, I felt supported because the team responded quickly and explained things clearly.

“Makes documents accessible”

Pros

What I've appreciated most is how quickly the support team gets back to me whenever I have a question. It feels very user-friendly and I'm able to find and access the documents I need without wasting time.

Cons

So far we havent had any problems. I also haven't had to stress about payroll or taxes because it has been taking care of everything on that side for me.

“Keeps stakeholders in the loop”

Pros

It has been a very professional solution for international recruiting. I've appreciated the transparent and dependable communication throughout the process and I felt well-informed with all stakeholders involved at every stage.

Cons

the web app was not as user-friendly as I wanted at first. That said the most recent update addressed some of those issues and I can definitely say the app feels better to use now.

“Well-organized layout”

Pros

What I like most about Remote People is how clean and simple the interface feels for both HR teams and employees. I can move through the system without confusion and the leave application process feels very user-friendly in daily use. Employees are able to submit leave requests in just a few clicks and I appreciate that the approval workflow is transparent and efficient throughout the process.

Cons

From what I've seen, the main features work very well but I do feel there's still some room for improvement when it comes to customization in reporting and analytics. I'd personally like to have more flexibility there so the platform can better match different business needs.

“Efficient payroll provider”

Pros

It has been a dependable partner for managing our payroll. I've found their email support consistently quick to respond and the portal helps me handle everything in one place, from reimbursements and tax deductions to payroll documents. For me the whole process feels efficient which is exactly what I want from a payroll provider.

Cons

At the moment, I really can't point to any major downside. The only minor thing on my end is that I usually have to reach out by email since their physical office isn't close by.

“They take feedback into account”

Pros

Although there's always space to improve, I really value how open the team has been to feedback and how they actually follow through when something needs attention. We've been working together for more than a year and I've consistently appreciated their reliability and steady support. Having a partner I can genuinely depend on has been very reassuring for me.

Cons

Overall I've had a positive experience but the HMO provider arranged for us was a major disappointment. From my side, that part of the experience was genuinely frustrating and far below expectations. I really hope they look into switching to a different provider in the future because that was the one aspect that felt truly awful.

“Brilliant customer care”

Pros

What I really appreciated about it was how consistently supportive the team has been whenever I've had questions. I felt like they genuinely took the time to look into my concerns instead of giving me rushed or generic replies and they came back with the answers I needed. From my experience that level of attention made a big difference and gave me confidence in using the service.

Cons

One thing I noticed is that the website feels a bit basic and can be somewhat tricky to use at first. In my case, it was a little confusing until I became familiar with where everything was. After spending some time with it, I got used to the layout so it became manageable. I'd definitely recommend saving bookmarks for key sections especially pages like the contact form because that makes things much more convenient.

“helps keep us compliant”

Pros

They keep us informed about everything, including legal and mandatory requirements we might not even realize apply to us which has helped me avoid unexpected issues or last-minute surprises.

Cons

From my experience as an employee at a company that uses Horizons' services, the part I like least is that the communication between my employer and Horizons doesn't feel very consistent. At times, I'm not sure who I'm supposed to contact when something comes up, whether I should go to my company directly or reach out to Horizons instead. That said whenever they're able to handle an issue, I've found that they respond very quickly and genuinely try to be helpful.

“supports our hR operations”

Pros

This software has been a really valuable partner for managing employees and supporting our HR operations. I've found the platform efficient and simple to use and it has helped me organize important tasks like onboarding, payroll and leave tracking. What stands out to me just as much is how professional their team has been whenever we've needed support. Overall I've had a reliable and very positive experience with Horizons and I genuinely appreciate the consistent support they provide.

Cons

No drawbacks to mention here. Everything has felt professional, well-managed and positive from the start so I really don't have any complaints to share.

“highly recommended!”

Pros

I'd absolutely recommend this payroll app and the team behind it. Every company could benefit from having support like this in place. I've been really impressed with the amazing staff at Horizons and they truly deserve recognition for how well they handle things.

Cons

Honestly I can't recall running into any issues while using the app. It has felt very user-friendly and simple to work with. I'd definitely suggest adding this company to your payroll team because I've had such a positive experience with them.

“Easy to access documents”

Pros

What I like most about Remote People is how user-friendly the platform feels in daily use. I can quickly access important documents especially my Certificate of Employment and download it whenever I need it without any issues. Another thing I really appreciate is how the payroll slips are arranged by month which makes them much more convenient for me to check, track and manage over time.

Cons

One thing I'd still like to see is a more detailed breakdown of how my taxes, salary and bonuses are being computed. It can sometimes be hard to understand where the figures are coming from when there isn't enough supporting documentation or a clearer explanation behind the calculations.

“It's simplicity stands out”

Pros

I've found the platform very easy to use and it has been incredibly helpful for me as an employee especially when it comes to handling payroll and submitting leave requests. Everything feels simple and genuinely useful in day-to-day work.

Cons

So far I really haven't run into any major problems with the Horizons platform. On the rare occasion that a small issue comes up, I've noticed it gets addressed quickly and handled effectively which has left me with a very positive impression overall.

“payroll handled without the stress”

Pros

What I really appreciate is how it takes care of my payroll from start to finish so I do not have to stress over the calculations or the technical side of it. That peace of mind has made a big difference for me.

Cons

I did run into a small issue when the new invoice changes went through because a PO number was missing but they sorted it out very quickly.

“Useful for planning”

Pros

The conversion rate stays fixed for the full year which gives me consistency and makes planning a lot more predictable on my side. From my perspective it could feel even fairer for both parties if the conversion were updated monthly instead, even if it had to be rounded to a whole number.

Cons

No complaints from my end.

“Laid out clearly”

Pros

It feels quite simple to handle. I can check my leave balance in just a moment, look through my payslips whenever I need to and even submit a COE request without dealing with anything confusing. Everything is laid out in a very clear and convenient way so getting these tasks done never feels difficult.

Cons

One thing I'd really like to see improved is the mobile version. When I try to use it on my phone, I'm not able to access these features as properly as I can on a computer so that part still needs some work from my experience.

“Excellent communication during onboarding”

Pros

My experience with Remote People during onboarding was excellent. I felt the whole process was clearly mapped out and each step was coordinated in a structured way that made everything easier to follow. What stood out to me as well was the communication. I consistently received prompt replies and timely updates so I was never left wondering what was happening next. That professionalism made the start feel well managed.

Cons

Most of the support seemed concentrated during the onboarding stage. Once the actual internship began, I felt the team was less involved than I expected in the post-onboarding phase. That said payment was only rarely delayed so while it did happen occasionally, it was not a constant issue for me.

“perfect for remote work”

Pros

Horizons has allowed me to work for a U.S. company without worrying about contracts, taxes or payroll issues here in the Philippines. Everything is handled professionally making it a great setup for remote work across borders.

Cons

In my two years working with it, I honestly have not faced any issues worth mentioning. Their team has been responsive, professional and proactive in managing HR and payroll tasks. Everything has run smoothly which reflects their consistent commitment to support.

“simple interface, would love dark mode”

Pros

The platform's interface and user experience are simple and easy to understand. Even without training, anyone can easily navigate and use the available features.

Cons

Well the new features are still being developed, so it's hard to make a judgment right now. Personally I would like the addition of a Dark mode to reduce eye strain.