Total 44 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V

Veronica

Airlines/ Aviation, 51-100 employees

Less than a year

5.0
May 2025

perfect for remote work

Pros

Horizons has allowed me to work for a U.S. company without worrying about contracts, taxes or payroll issues here in the Philippines. Everything is handled professionally making it a great setup for remote work across borders.

Cons

In my two years working with it, I honestly have not faced any issues worth mentioning. Their team has been responsive, professional and proactive in managing HR and payroll tasks. Everything has run smoothly which reflects their consistent commitment to support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

John Carlo

Education Management, 500+ employees

Less than a year

5.0
May 2025

simple interface, would love dark mode

Pros

The platform's interface and user experience are simple and easy to understand. Even without training, anyone can easily navigate and use the available features.

Cons

Well the new features are still being developed, so it's hard to make a judgment right now. Personally I would like the addition of a Dark mode to reduce eye strain.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR

Myka Ruigi

Airlines/ Aviation, 51-100 employees

Less than a year

5.0
May 2025

User-friendly and offer excellent support

Pros

What I like about Horizons is the quick response from the support team whenever I have concerns and the website is very user-friendly.

Cons

I don't believe there are any issues. I have not had any concerns with the services they provide.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Apeksha

Education Management, 11-50 employees

Less than a year

5.0
May 2025

easy to use with responsive support

Pros

The interface is easy to use and I like the support team as they are quick to respond. Navigating the portal is simple too and it is efficient enough that minimal human coordination is needed.

Cons

To be honest I don't have any complaints. The platform meets all my expectations and requirements for day-to-day HR activities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Victoria

Computer Software, 500+ employees

Less than a year

5.0
May 2025

simplified international hiring and payroll

Pros

Horizons gave me the chance to work with an international company, allowing my employer to hire according to regional laws and manage my payroll and PTO seamlessly.

Cons

It would be nice to have more employee functionalities but overall, it's a great tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

R

Roland

Higher Education, 500+ employees

Less than 6 months

5.0
May 2025

easy navigation and expense uploads

Pros

I liked that the user interface is easy to navigate, with clear and simple buttons on the dashboard. Also it is simple to upload expenses with buttons for images, dates and costs.

Cons

No negatives to report regarding my use of the platform. My experience so far has been very positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Ronnel

Retail, 101-500 employees

Less than a year

4.0
May 2025

TOp-notch eOR services

Pros

Horizons excels in Employer of Record (EoR) services and effectively manages the local benefits of our employees worldwide.

Cons

There are occasional salary delays but they are minimal and likely due to the location of the employee.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

F

Fathurur

Computer Software, 1-10 employees

Less than 6 months

5.0
May 2025

Quick onboarding but occasional login issues

Pros

The onboarding process was quick and easy to complete. I was able to align everything with my country's requirements without any hassle.

Cons

Sometimes the website is down and I cannot log in. However this does not happen often. I feel like it could be due to high traffic at that moment.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Antonette

Financial Services, 51-100 employees

Less than a year

5.0
May 2025

efficient and user-friendly solution

Pros

Horizons has managed how we handle daily tasks. Whether it is checking payroll, logging hours or filing for leave, everything is right at my fingertips. Also the platform is clean and easy to use even for first-timers. It feels like having a personal HR assistant available at all times. Overall it is a great tool that saves time and keeps me on track.

Cons

If I could suggest one improvement, it would be the notification system. As updates like approved leave or payroll changes can be easily overlooked without a more prominent alert or reminder.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

H

Herlinda

Legal Services, 11-50 employees

Less than a year

5.0
May 2025

smooth, professional process with timely payments

Pros

What I like most is how smooth and professional the entire process is. I always receive my payments on time, in full and with all the legal benefits. The platform is also clear, the support is responsive and I feel secure working with them.

Cons

Honestly I have not come across any issues so far. The platform is user-friendly, always improving and easy to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sharmaine

Education Management, 51-100 employees

More than a year

5.0
May 2025

efficient, reliable and great customer support

Pros

I have been with Horizons for nearly three years and my experience has always been positive. The company is highly efficient and reliable. They respond quickly to inquiries with clear and direct communication. Their payroll system is user-friendly and employees can easily access everything they need. The support team is exceptional too always following up and resolving concerns. Overall I really appreciate the all in one platform that provides easy access to essential documents and services in one place.

Cons

So far I have not faced any major problems with it. When concerns do arise, they are addressed quickly and effectively. Their support is also reliable and customer satisfaction is clearly a priority.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HM

Hazel Mae

Education Management, 11-50 employees

More than a year

5.0
May 2025

Great payroll and HR management product

Pros

My experience with it has consistently been excellent. The company is efficient and reliable, always providing prompt responses to inquiries with clear communication.

Cons

In my nearly two years with it, I have not had any major issues. When concerns come up, they are dealt with promptly and efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zenny

Airlines/ Aviation, 51-100 employees

Less than a year

5.0
May 2025

continuous improvements and the best great support

Pros

I have been with Horizons for almost a year now and my experience has been the best. The platform is incredibly helpful for employees especially for payroll processing, leave requests and accessing essential documents like the certificate of employment. The website is also user-friendly, communication is clear and the support team is always quick and responsive.

Cons

Everything seems fine on my end. I cannot think of any cons at the moment especially since I know it is continuously improving the platform. The ongoing updates show a strong commitment to enhancing the user experience and that's really appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML

Mike L.

Mid-Market, 500+ employees

5.0
December 2024

user-friendly with reliable support

Pros

Everything feels user friendly and it's quick to find exactly what you need. Support is also very efficient whenever I reach out to the local team.

Cons

Changes in local team members are understandable and probably unavoidable but I still hope it's possible to keep the same support person for continuity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

RD

Rizza D.

Small-Business, 11-50 employees

5.0
December 2024

Friendly and professional staff

Pros

Everyone on the team conducts themselves with genuine professionalism, yet remains remarkably approachable, accommodating and a pleasure to work with.

Cons

don't have anything negative to say about them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

ANJANI K.

Mid-Market, 500+ employees

5.0
December 2024

everything runs really well!!

Pros

Managing everything from expenses to leave requests is very easy and convenient.

Cons

At this point, I haven't run into any issues at all. Everything has been working very well without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

Rushikesh S.

Mid-Market, 500+ employees

5.0
November 2024

Supportive and helpful team

Pros

The team has been very supportive and helpful whenever needed.

Cons

Nothing to point out at this time but I'll definitely update my review if anything comes up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

UV

Umatharan V.

Small-Business, 11-50 employees

5.0
November 2024

helpful onboarding and HR tools

Pros

Getting started was easy and thorough. My HR needs are handled quickly and the portal's self-guided menus let me take care of some tasks on my own without any trouble.

Cons

I just hope there will also be a mobile app option for people who are always on the go.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
October 2024

fast setup and reliable support

Pros

Right from the start this has been fast and efficient and the customer support has been really great whenever I needed help. I use it every week and implementing it and integrating it into our workflow was simple.

Cons

Honestly I don't have any complaints. I'm very happy with it and it comes with a large number of features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Aditya G.

Mid-Market, 500+ employees

4.0
October 2024

reliable global hiring support

Pros

Getting started and handling contracts across many countries has been quite aligned. It makes the hiring decision much simpler for both employees and employers when using this tool.

Cons

Payslips and holiday tracking still need improvement. The portal should show regional and national holidays based on each country and payslips are not updated properly there so we have to use other logins to check them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6