Remote People Reviews
Total 44 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Veronica
Airlines/ Aviation, 51-100 employees
Less than a year
“perfect for remote work
Pros
Horizons has allowed me to work for a U.S. company without worrying about contracts, taxes or payroll issues here in the Philippines. Everything is handled professionally making it a great setup for remote work across borders.
Cons
In my two years working with it, I honestly have not faced any issues worth mentioning. Their team has been responsive, professional and proactive in managing HR and payroll tasks. Everything has run smoothly which reflects their consistent commitment to support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John Carlo
Education Management, 500+ employees
Less than a year
“simple interface, would love dark mode
Pros
The platform's interface and user experience are simple and easy to understand. Even without training, anyone can easily navigate and use the available features.
Cons
Well the new features are still being developed, so it's hard to make a judgment right now. Personally I would like the addition of a Dark mode to reduce eye strain.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Myka Ruigi
Airlines/ Aviation, 51-100 employees
Less than a year
“User-friendly and offer excellent support
Pros
What I like about Horizons is the quick response from the support team whenever I have concerns and the website is very user-friendly.
Cons
I don't believe there are any issues. I have not had any concerns with the services they provide.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apeksha
Education Management, 11-50 employees
Less than a year
“easy to use with responsive support
Pros
The interface is easy to use and I like the support team as they are quick to respond. Navigating the portal is simple too and it is efficient enough that minimal human coordination is needed.
Cons
To be honest I don't have any complaints. The platform meets all my expectations and requirements for day-to-day HR activities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria
Computer Software, 500+ employees
Less than a year
“simplified international hiring and payroll
Pros
Horizons gave me the chance to work with an international company, allowing my employer to hire according to regional laws and manage my payroll and PTO seamlessly.
Cons
It would be nice to have more employee functionalities but overall, it's a great tool.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Roland
Higher Education, 500+ employees
Less than 6 months
“easy navigation and expense uploads
Pros
I liked that the user interface is easy to navigate, with clear and simple buttons on the dashboard. Also it is simple to upload expenses with buttons for images, dates and costs.
Cons
No negatives to report regarding my use of the platform. My experience so far has been very positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ronnel
Retail, 101-500 employees
Less than a year
“TOp-notch eOR services
Pros
Horizons excels in Employer of Record (EoR) services and effectively manages the local benefits of our employees worldwide.
Cons
There are occasional salary delays but they are minimal and likely due to the location of the employee.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Fathurur
Computer Software, 1-10 employees
Less than 6 months
“Quick onboarding but occasional login issues
Pros
The onboarding process was quick and easy to complete. I was able to align everything with my country's requirements without any hassle.
Cons
Sometimes the website is down and I cannot log in. However this does not happen often. I feel like it could be due to high traffic at that moment.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Antonette
Financial Services, 51-100 employees
Less than a year
“efficient and user-friendly solution
Pros
Horizons has managed how we handle daily tasks. Whether it is checking payroll, logging hours or filing for leave, everything is right at my fingertips. Also the platform is clean and easy to use even for first-timers. It feels like having a personal HR assistant available at all times. Overall it is a great tool that saves time and keeps me on track.
Cons
If I could suggest one improvement, it would be the notification system. As updates like approved leave or payroll changes can be easily overlooked without a more prominent alert or reminder.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Herlinda
Legal Services, 11-50 employees
Less than a year
“smooth, professional process with timely payments
Pros
What I like most is how smooth and professional the entire process is. I always receive my payments on time, in full and with all the legal benefits. The platform is also clear, the support is responsive and I feel secure working with them.
Cons
Honestly I have not come across any issues so far. The platform is user-friendly, always improving and easy to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharmaine
Education Management, 51-100 employees
More than a year
“efficient, reliable and great customer support
Pros
I have been with Horizons for nearly three years and my experience has always been positive. The company is highly efficient and reliable. They respond quickly to inquiries with clear and direct communication. Their payroll system is user-friendly and employees can easily access everything they need. The support team is exceptional too always following up and resolving concerns. Overall I really appreciate the all in one platform that provides easy access to essential documents and services in one place.
Cons
So far I have not faced any major problems with it. When concerns do arise, they are addressed quickly and effectively. Their support is also reliable and customer satisfaction is clearly a priority.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hazel Mae
Education Management, 11-50 employees
More than a year
“Great payroll and HR management product
Pros
My experience with it has consistently been excellent. The company is efficient and reliable, always providing prompt responses to inquiries with clear communication.
Cons
In my nearly two years with it, I have not had any major issues. When concerns come up, they are dealt with promptly and efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zenny
Airlines/ Aviation, 51-100 employees
Less than a year
“continuous improvements and the best great support
Pros
I have been with Horizons for almost a year now and my experience has been the best. The platform is incredibly helpful for employees especially for payroll processing, leave requests and accessing essential documents like the certificate of employment. The website is also user-friendly, communication is clear and the support team is always quick and responsive.
Cons
Everything seems fine on my end. I cannot think of any cons at the moment especially since I know it is continuously improving the platform. The ongoing updates show a strong commitment to enhancing the user experience and that's really appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike L.
Mid-Market, 500+ employees
“user-friendly with reliable support
Pros
Everything feels user friendly and it's quick to find exactly what you need. Support is also very efficient whenever I reach out to the local team.
Cons
Changes in local team members are understandable and probably unavoidable but I still hope it's possible to keep the same support person for continuity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rizza D.
Small-Business, 11-50 employees
“Friendly and professional staff
Pros
Everyone on the team conducts themselves with genuine professionalism, yet remains remarkably approachable, accommodating and a pleasure to work with.
Cons
don't have anything negative to say about them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ANJANI K.
Mid-Market, 500+ employees
“everything runs really well!!
Pros
Managing everything from expenses to leave requests is very easy and convenient.
Cons
At this point, I haven't run into any issues at all. Everything has been working very well without any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rushikesh S.
Mid-Market, 500+ employees
“Supportive and helpful team
Pros
The team has been very supportive and helpful whenever needed.
Cons
Nothing to point out at this time but I'll definitely update my review if anything comes up.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Umatharan V.
Small-Business, 11-50 employees
“helpful onboarding and HR tools
Pros
Getting started was easy and thorough. My HR needs are handled quickly and the portal's self-guided menus let me take care of some tasks on my own without any trouble.
Cons
I just hope there will also be a mobile app option for people who are always on the go.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“fast setup and reliable support
Pros
Right from the start this has been fast and efficient and the customer support has been really great whenever I needed help. I use it every week and implementing it and integrating it into our workflow was simple.
Cons
Honestly I don't have any complaints. I'm very happy with it and it comes with a large number of features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aditya G.
Mid-Market, 500+ employees
“reliable global hiring support
Pros
Getting started and handling contracts across many countries has been quite aligned. It makes the hiring decision much simpler for both employees and employers when using this tool.
Cons
Payslips and holiday tracking still need improvement. The portal should show regional and national holidays based on each country and payslips are not updated properly there so we have to use other logins to check them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6