Total 102 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

ME
MAY E.

Airlines/ Aviation, 51-100 employees

5.0

provides accurate reports

Pros

Using this platform to track my work hours has honestly made a big difference for me. I find clocking in and out very simple and the reports have been consistently accurate. What I really like is being able to check my weekly and monthly work logs whenever I need to since that helps me stay productive and accountable. I'd definitely recommend it to any remote team looking for a dependable way to manage time.

Cons

I really haven't run into any problems with it. From my experience everything has been hassle-free and working exactly the way I expected. I've had no issues to complain about at this stage and the platform has been reliable for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS
Kate S.

Airlines/ Aviation, 51-100 employees

5.0

Easy to locate stuff

Pros

Found it quick to get around and using it has felt very simple from the start. Whenever I need to check something or jump into a task, I can access what I'm looking for without any difficulty. The platform feels user-friendly which makes day-to-day use really convenient.

Cons

No complaints based on my experience. From what I've seen so far, the service has been nothing but positive and I can only describe it as amazing overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA
DOMINIC A.

Airlines/ Aviation, 51-100 employees

4.0

Clear guidance

Pros

They answer all my questions and never let me down. They provide the documents I need which helps me clearly understand every detail and keeps the whole process transparent.

Cons

Honestly I haven't had any negative experience with Horizons so far. They've been quick to respond to my questions especially when it comes to government deductions and related concerns.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

FAF
Flor Angelie F.

Outsourcing/ Offshoring, 51-100 employees

5.0

stays current and user-friendly

Pros

What I appreciate most about it is how it keeps up with changes and trends in the industry. It is very user-friendly and I find it simple to use in my day-to-day work.

Cons

The only downside I've run into with it is that I have to enter my schedule one item at a time which can feel a bit tedious.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MGS
Marianne Grace S.

Hospitality, 500+ employees

5.0

Works well for me

Pros

They respond quickly and take action whenever I have a concern. I usually get an answer within 24 hours at most which gives me a lot of confidence in their support. I also appreciate how regularly they keep payroll updated, from the time I submit everything through to the payslip posting. On top of that, my payouts have consistently been on time and that has made the whole experience work really well for me.

Cons

At this point I honestly have no complaints. Everything has been working perfectly for me so far and I'd just say keep up the excellent work!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HS
Harsh S.

Consumer Services, 51-100 employees

5.0

Informative interface and simple workflow

Pros

What I like most about it is how simple it is to use and I personally find the interface very informative. As I move through the platform, everything feels clearly laid out so I can quickly understand where things are and what I need to do without any confusion.

Cons

Honestly I have not run into any real downsides so far. From my experience the platform has been very pleasant to use and I have not found anything specific that bothered me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MV
Mariana V.

Education Management, 51-100 employees

5.0

Ideal for payroll, benefits or compliance

Pros

Using it has made my employment experience feel pretty simple especially since I'm based in Canada while working for an Australian company. I've found the platform very user-friendly and throughout my time with it, I haven't run into any problems with payroll, benefits or compliance. Whenever I've had questions, their support team has been quick to respond and genuinely helpful. What stands out to me most is the transparency and efficiency they bring to the whole process, from onboarding all the way to ongoing HR support.

Cons

Nothing negative to say about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR
Spencer R.

Education Management, 51-100 employees

5.0

Comprehensive hR solution

Pros

It feels simple and effective in daily use. I have everything I need in one convenient place so I no longer have to keep track of multiple websites just to find different information across different services. That all-in-one setup has made things much more organized for me and saved me a lot of unnecessary back and forth.

Cons

Havent faced any issues. From notifications and email reminders to payslips and other essentials, it handles everything I need and lets me spend more time focusing on my actual work instead of chasing admin tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG
Miguel G.

Telecommunications, 11-50 employees

5.0

Ease of use

Pros

What I like most about it is the user-friendly interface which makes the platform feel simple to use from the start. I also appreciate how quickly the team responds whenever I have questions or want to share suggestions. The service has been excellent overall and I've felt well supported throughout.

Cons

One thing I'd still like to see improved is the error detection because I feel it should be more proactive instead of only reacting after an issue appears.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SS
Sheni S.

Education Management, 51-100 employees

5.0

Connects with my email

Pros

Everything is naturally laid out. I use it regularly to keep track of my payroll, leave requests, HR-related tasks and other work matters so having everything in one place really helps me stay organized. I also find it very convenient that the platform connects with my email because that makes managing work-related updates and tasks much more efficient for me throughout the day.

Cons

I honestly have not run into any issues with it. For me it has been simple to use and clear enough that I can figure things out on my own without needing extra help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LN
Lars N.

Computer Software, 11-50 employees

5.0

simple to move around

Pros

I found the interface really simple to understand so getting around the platform never felt confusing. What also stood out to me was how well they keep users informed since updates are shared regularly and clearly.

Cons

The first payslip arrived a bit later than I expected, around the 30th of December. After that initial delay though, my payslips have been coming consistently around the 27th so it has felt reliable since then.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

ML
Mike L.

Mid-Market, 500+ employees

5.0

user-friendly with reliable support

Pros

Everything feels user friendly and it's quick to find exactly what you need. Support is also very efficient whenever I reach out to the local team.

Cons

Changes in local team members are understandable and probably unavoidable but I still hope it's possible to keep the same support person for continuity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

RD
Rizza D.

Small-Business, 11-50 employees

5.0

Friendly and professional staff

Pros

Everyone on the team conducts themselves with genuine professionalism, yet remains remarkably approachable, accommodating and a pleasure to work with.

Cons

don't have anything negative to say about them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
ANJANI K.

Mid-Market, 500+ employees

5.0

everything runs really well!!

Pros

Managing everything from expenses to leave requests is very easy and convenient.

Cons

At this point, I haven't run into any issues at all. Everything has been working very well without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS
Rushikesh S.

Mid-Market, 500+ employees

5.0

Supportive and helpful team

Pros

The team has been very supportive and helpful whenever needed.

Cons

Nothing to point out at this time but I'll definitely update my review if anything comes up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

UV
Umatharan V.

Small-Business, 11-50 employees

5.0

helpful onboarding and HR tools

Pros

Getting started was easy and thorough. My HR needs are handled quickly and the portal's self-guided menus let me take care of some tasks on my own without any trouble.

Cons

I just hope there will also be a mobile app option for people who are always on the go.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

5.0

fast setup and reliable support

Pros

Right from the start this has been fast and efficient and the customer support has been really great whenever I needed help. I use it every week and implementing it and integrating it into our workflow was simple.

Cons

Honestly I don't have any complaints. I'm very happy with it and it comes with a large number of features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG
Aditya G.

Mid-Market, 500+ employees

4.0

reliable global hiring support

Pros

Getting started and handling contracts across many countries has been quite aligned. It makes the hiring decision much simpler for both employees and employers when using this tool.

Cons

Payslips and holiday tracking still need improvement. The portal should show regional and national holidays based on each country and payslips are not updated properly there so we have to use other logins to check them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

BO
Brandon O.

Enterprise, 500+ employees

4.0

Responsive UI and helpful support

Pros

the interface felt very user-friendly from the beginning. It responds quickly, stays snappy and I haven't run into any problems while using it. The customer support has also been excellent, very responsive and quick to get back to me whenever needed.

Cons

One thing I'd really like to see is a mobile app. It would be much more convenient to access it while on the go and enter expenses as they happen.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

9

TI
Tarjei I.

Mid-Market, 500+ employees

4.0

hassle-free global hiring :)

Pros

Handling employees in countries where our company doesn't have a legal entity has become much simpler with this. It takes a lot of the difficulty out of managing international staff.

Cons

no complaints. It's very easy to use so there's nothing negative I can point to.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9