Total 50 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

24%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MT

Matt T.

Leisure, Travel & Tourism, 11-50 employees

More than a year

5.0
March 2025

Flexible workflows!!

Pros

it adjusts to every workflow oddity we find and I find the platform's handling of holiday scheduling and time-off approvals particularly effective, while the support team is outstanding.

Cons

The only real request I've heard from our team is for a mobile app and honestly that's the only missing piece people have mentioned.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RG

Ryan G.

Religious Institutions, 11-50 employees

Less than a year

5.0
December 2024

affordable centralized HR hub

Pros

It offers a single, centralized hub for every HR task and I find it very affordable.

Cons

Unfortunately, there isn't a mobile app for the platform which I find to be a significant limitation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PS

Philip S.

Medical Devices, 11-50 employees

Less than a year

4.0
December 2024

Handy hiring tools with integrations

Pros

Using the hiring features has become a go-to for me and I find the third-party integrations and team review tools extremely handy for narrowing down the best candidates.

Cons

the user interface can feel confusing and poorly organized at times. Information isn't always where I'd expect it to be and it's sometimes difficult to tell one section of the UI apart from another. a bit more clarity in layout or stronger visual distinctions between areas would make it much easier to navigate.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

TL

Terri L.

Financial Services, 11-50 employees

More than a year

4.0
October 2024

Affordable, flexible HR platform for startups

Pros

For our startup, the price of this platform is excellent compared with many rivals and it's given us the level of flexibility we've needed to grow our business.

Cons

The platform does require quite a bit of setup and hands-on configuration which makes sense given the bargain price we pay. Still, the support team has been great, always ready to guide me through the steps when needed. Some features are missing compared to other providers but I've enjoyed seeing several useful new functions roll out this year.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

CK

Chelcie K.

Leisure, Travel & Tourism, 11-50 employees

More than a year

4.0
October 2024

Easy leave and employee record management

Pros

Personally, we rely on this platform to handle leave and employee records and I find it pretty feasible to navigate both the admin and employee sections.

Cons

I've noticed that it doesn't automatically calculate leave entitlements, so I have to enter that info manually for each employee and every pay period. Exporting custom forms can be tricky too, since PDFs often fail to download correctly for me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

EN

Eugenia N.

Medical Practice, 101-500 employees

Less than 6 months

5.0
August 2024

Smooth recruitment with responsive support

Pros

There are a lot of things I like about this platform but I'll mention only the two we talk about most in our office. The feature I appreciate the most is Recruitment, it's really simple for us to access as ADI admins and it's convenient for applicants. Whenever we put up a job opening, none of the interested candidates reported problems, pages loaded quickly and they were able to submit applications without any technical hiccups. Another standout for me is the customer support team, they respond quickly to our requests even with the different time zones and I genuinely appreciate that. Big thumbs up to the team.

Cons

Rather than a dislike, I'd suggest a future improvement, the system doesn't seem to keep a full history of employee records. For example, someone who changed positions this year only shows their current role. I think it should maintain a chronological record of past roles, promotions, transfers and other actions, with dates, so managers and HR can see the full history for every employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SK

sal k.

Individual & Family Services, 101-500 employees

Less than a year

3.0
April 2024

needs bulk-delete for checklists and better data visibility controls

Pros

Moving from no software to a dedicated application made a huge difference for me

Cons

It would help if admins could group or bulk-delete checklists already sent to employees and I also need better visibility classifications to protect private data.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

DH

Donna H.

Transportation/ Trucking/ Railroad, 101-500 employees

Less than 6 months

5.0
April 2024

Centralized employee records with attachments

Pros

Having all our employees information filled in and readily available saves me a lot of time, I can pull details quickly when needed. I appreciate being able to jot down notes about each person and the file attachment feature lets me upload every employee-related document for easy access.

Cons

When booking holidays for staff, the default settings don't match our actual working hours which causes confusion for me and the team. It can make it harder to figure out how much holiday entitlement each employee has left.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LF

laura f.

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0
April 2024

clean interface with strong features

Pros

this tool is remarkably easy to use. I like that it has great features and a clean, well-thought-out layout.

Cons

Honestly, I can't find anything I dislike about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Rebecca C.

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
April 2024

Calendar-based leave management

Pros

I find leave requests really easy to submit - the calendar layout helps our team see who's off and when - simplifies handling overlaps

Cons

There really aren't any cons for me, we haven't explored many of the features yet!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DL

David L.

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0
April 2024

Informative all-in-one HR portal

Pros

For me, it's convenient, informative and everything lives in one place.

Cons

It took a little time for me to get comfortable with it but once I did, I found it very easy to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

VN

Valerie N.

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
March 2024

Customizable employee management hub

Pros

I appreciate that the platform keeps all employees within a single portal, I can also customise it to meet my company's specific needs and there are blank templates available which make getting started much easier.

Cons

I don't have any complaints at the moment, everything has been running smoothly for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jenn A.

Telecommunications, 11-50 employees

Less than a year

5.0
March 2024

User-friendly interface for teams

Pros

The interface is incredibly convenient and easy to navigate and I found that my staff can pick it up and use it without any trouble.

Cons

I can't find anything I dislike, it seems to help me with every aspect of our day-to-day operations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FU

Fatima U.

Public Relations and Communications, 101-500 employees

Less than a year

5.0
March 2024

Organized employee document storage

Pros

this tool is extremely simple to use and it reliably keeps our employees' documents well organized.

Cons

Sometimes it runs rather slowly and forces me to re-upload documents more often than I would expect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

OS

Otto S.

Telecommunications, 11-50 employees

Less than a year

5.0
March 2024

supportive onboarding experience

Pros

I found the onboarding process excellent and the team was really supportive throughout.

Cons

Visually, the interface feels a little dated but I still find the features and overall usability of this tool to be great and unaffected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BT

Brooke T.

Financial Services, 11-50 employees

Less than a year

4.0
March 2024

Timeclock and checklists boost efficiency

Pros

it's great having everything centralized so I can access it from wherever I am, that alone has cut down the number of times people pester me, because most can find answers on their own. The timeclock has been a lifesaver for our casual staff who work unpredictable hours, they can punch in and out right where they're working. I also find the checklists incredibly useful, I create a checklist once, assign it to staff or managers and they immediately see the steps they need to complete for particular tasks. Whenever I've had a question, support has consistently replied pretty quickly which helped me troubleshoot and keep moving while I was setting everything up. Overall it feels like a one-stop solution that reduces back-and-forth and saves me time once it's up and running.

Cons

At first I found the setup fairly time-consuming and I was short on time when I started but I kept telling myself it would pay off once everything was configured, it mostly was just the process of migrating data across the platform. There are still occasions when leave accruals don't line up correctly, so I end up having to make manual adjustments in Xero for some leave records. I would also mention that some of the menu items on the side can be a little unclear, I repeatedly have to go back and show the managers where things live and how to use them which can be frustrating when you're trying to get everyone up to speed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AA

ADRIAN A.

Hospitality, 101-500 employees

More than a year

5.0
March 2024

Feature-rich platform modernizing HR workflows

Pros

During our ongoing push to modernize and align HR, we recently added this platform into our day-to-day workflow and the impact has been truly remarkable. The platform is convenient and feature-rich and it has transformed how we handle personnel, making many previously tedious tasks much smoother and far more efficient.

Cons

An easy-to-use e-signature feature and better connectivity with more payroll systems would be helpful for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CS

Carl S.

Construction, 1-10 employees

Less than a year

5.0
March 2024

Real-time access to HR documents

Pros

My team has real-time access to every piece of their HR documentation.

Cons

I can't integrate it with my company's expense system (DEXT) which has been a bit limiting for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AW

Aimee W.

Airlines/ Aviation, 11-50 employees

More than a year

5.0
March 2024

organized PTO and onboarding tracking

Pros

it helps keep our organization organized, particularly when I'm tracking PTO and handling onboarding files for new hires.

Cons

Honestly, every part of this software fits our company's needs, so I don't have any negative feedback to share from my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CK

Chelcie K.

Leisure, Travel & Tourism, 11-50 employees

More than a year

5.0
March 2024

Unified performance and recruitment management

Pros

What I like is how convenient it is to manage performance reviews, recruitment, onboarding and leave in a single place.

Cons

it doesn't calculate leave entitlements for new hires or employees who are leaving which requires extra work on my part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8