HR Partner Reviews

“Love that staff submit their own time-off

Pros

What I really appreciate is that staff can log into their HR profiles and submit their own time-off requests and I can designate specific people who have authority to approve or decline those requests which means I don't have to be the only person tracking down the proper approver.

Cons

Creating reports in this tool to pull usable data feels a bit confusing to me. Even though I know exactly which fields I need, I often can't put together a report that extracts the information in a format I can actually work with.

“Feature-rich, great value HR tool

Pros

I'm impressed by how user-friendly it is and by the number of features it includes. For the money, it's an excellent solution for businesses of any size, our team of around 40 employees has found it has made our work much simpler.

Cons

There isn't a mobile app which would make a huge difference for it, if they released one, I think many more users would consider switching to the platform today.

“All-in-one people management hub

Pros

it is an outstanding program. It genuinely makes managing people so much simpler by putting every tool and piece of information I need all together in one place.

Cons

Honestly, I can't think of anything I dislike about this software. It's feature-packed and easy to use and while a few functions required a bit of a learning curve the first time I tried them, that's really the only issue I've found.

“Covers core HR workflows smoothly

Pros

For our team, we've been able to cover most, if not every, HR workflow we need. The interface is feasible and convenient. I also find managing the user portal simple and hassle-free overall.

Cons

I wish the platform had a stronger mobile app or mobile-optimized version. I haven't opened it in several months but from my previous use the mobile experience left something to be desired and could be markedly improved.

“Easy setup with responsive support

Pros

Picking up the system was feasible, the learning curve felt minimal and for what you get, the platform delivers excellent value for money. Whenever I've needed support, communication has been prompt and helpful and the team is always ready to assist.

Cons

At the moment I don't have any complaints. There's not much to add, I haven't experienced problems with this tool lately, so nothing to report. Thanks.

“Custom questions and PTO tracking

Pros

Using this has been really simple, I find the interface very convenient. I can quickly add my own custom questions and easily keep track of PTO, so overall it's very simple to use.

Cons

I'd like a dedicated mobile app so employees could access it more easily, because right now reaching it on phones is awkward.

“Clean and Affordable, But Basic ATS

Pros

I really like the clean, convenient interface, it's simple to manage employee records and the software strikes a nice balance by offering useful features without overwhelming complexity, all while being more affordable than bigger HR platforms.

Cons

the applicant tracking feels a bit basic and could use more depth, customization choices are somewhat restricted and there aren't many advanced reporting capabilities.

“Paperless employee file management

Pros

After moving from a job where all staff files were kept on paper, I find it to be a real lifesaver. The interface is user-friendly and it organizes every personnel file neatly, so I can quickly store, locate and pull up records without any hassle.

Cons

it's great but what frustrates me is that we can't connect our financial data to the system which means information stays scattered and I can't view everything together in a single congreatated location.

“Simple scheduling!

Pros

We find the website really easy and convenient to navigate which makes it simple for everyone on our team to pick up and use. We rely on it heavily for scheduling and tracking time off and for keeping staff documents organized. Lately we've been using it more for managing recruitment and for signing documents which has helped to align several of our daily processes.

Cons

can't really name anything I dislike about the system. It offers many features but we haven't made use of all of them yet, so some capabilities remain unused.

“features feel too basic for our growing, international team

Pros

We get excellent support from the team, they're quick to respond and genuinely helpful whenever problems come up. The platform offers a clean and feasible interface for routine HR tasks like managing employee records and tracking leave. For smaller teams or organizations with fairly simple HR requirements, it covers the essentials without adding unnecessary complexity. The document storage and basic reporting functions are reliable for everyday operations. It also meets our strict security, privacy and compliance standards.

Cons

our team grows and we expand internationally, a few features still feel fairly basic and haven't kept pace with our evolving needs, particularly candidate screening, customizable forms and reporting. Some of the more advanced reporting capabilities force us into manual workarounds and from time to time I find ourselves relying on external tools to handle the heavier analytics tasks that the platform doesn't support natively.

“Pre-boarding paperwork made easy

Pros

It's essentially a single destination for everything HR-related. What I appreciate is being able to have new hires fill out all the necessary paperwork online before their first day which aligns the process.

Cons

I like most aspects of it but I wish certain features came with more explanation or clearer instructions. I've also needed support at times and the big time-zone difference between us and their team has made getting help slower than I'd like.

“Improved Xero leave approval workflow

Pros

I'm really happy with this add-on because it fixed the Xero leave approval workflow that used to be restricted only to admin users, now I can assign every employee to their own supervisor to handle leave approvals.

Cons

However, I noticed that leave is posted to Xero only one way and doesn't get updated if I make changes, so I have to perform extra manual adjustments whenever something is modified.

“Automated employee onboarding

Pros

One thing I appreciate most about this tool is that my company can automate our employees' onboarding process

Cons

The only feature I don't really like is the time clock. I'd love to see a more reliable and user-friendly time-tracking system for our employees

“Meets needs with fast support

Pros

It's feasible to use and satisfies all our requirements. Whenever I have questions, the team consistently replies fast and is very helpful.

Cons

Managing holiday balances gets tricky when we have custom setups, although the support team resolved the issue for me very rapidly.

“Customizable features at competitive price

Pros

The staff are incredibly helpful, responsive and accommodating and I find the system convenient with plenty of customizable features at a competitive price.

Cons

In my experience the platform struggles with more complex tasks so I sometimes have to rely on workarounds to get things done. Because of that, I feel it's really only practical for a small team.

“Reminders boost internal communication

Pros

I rely on it to improve internal communication and the Checklist and Reminder notifications save me a lot of time, their support team always replies quickly.

Cons

To be honest, I find the images a little tacky, I wish they offered more polished, modern graphics like other options available in the market.

“Simplifies integrations and service delivery

Pros

Managing online integrations for the business has become significantly easier and I've seen a clear improvement in service quality delivered to customers.

Cons

can't think of anything significant, there were a few aspects that felt tricky initially but on the whole I find it fairly feasible to use.

“Helpful training improves compliance workflows

Pros

this tool's support team responds helpfully every time and I find the online help materials and training sessions very useful which makes onboarding and compliance workflows more efficient.

Cons

We sometimes notice a slight delay in processing when using the system from Australia which can be a bit frustrating, on the bright side, it does give us a moment to pause and think through the steps we're taking.

“Unified records and recruiting platform

Pros

Having records, onboarding, recruiting and documentation all in one platform is extremely helpful and I find it aligns our team's task management.

Cons

platform can be unstable occasionally and while the team does address the problems, I think it sometimes takes a while before they're completely resolved.

“Dedicated contact with fast follow-ups

Pros

My main point of contact has been fantastic and I feel supported throughout, I appreciate how quickly questions are answered and follow-ups are handled.

Cons

I find the Xero integration a bit rough around the edges, though I think that friction mostly comes from Xero itself rather than this software.

“Flexible workflows!!

Pros

it adjusts to every workflow oddity we find and I find the platform's handling of holiday scheduling and time-off approvals particularly effective, while the support team is outstanding.

Cons

The only real request I've heard from our team is for a mobile app and honestly that's the only missing piece people have mentioned.

“affordable centralized HR hub

Pros

It offers a single, centralized hub for every HR task and I find it very affordable.

Cons

Unfortunately, there isn't a mobile app for the platform which I find to be a significant limitation.

“Handy hiring tools with integrations

Pros

Using the hiring features has become a go-to for me and I find the third-party integrations and team review tools extremely handy for narrowing down the best candidates.

Cons

the user interface can feel confusing and poorly organized at times. Information isn't always where I'd expect it to be and it's sometimes difficult to tell one section of the UI apart from another. a bit more clarity in layout or stronger visual distinctions between areas would make it much easier to navigate.

“Affordable, flexible HR platform for startups

Pros

For our startup, the price of this platform is excellent compared with many rivals and it's given us the level of flexibility we've needed to grow our business.

Cons

The platform does require quite a bit of setup and hands-on configuration which makes sense given the bargain price we pay. Still, the support team has been great, always ready to guide me through the steps when needed. Some features are missing compared to other providers but I've enjoyed seeing several useful new functions roll out this year.

“Easy leave and employee record management

Pros

Personally, we rely on this platform to handle leave and employee records and I find it pretty feasible to navigate both the admin and employee sections.

Cons

I've noticed that it doesn't automatically calculate leave entitlements, so I have to enter that info manually for each employee and every pay period. Exporting custom forms can be tricky too, since PDFs often fail to download correctly for me.

“Smooth recruitment with responsive support

Pros

There are a lot of things I like about this platform but I'll mention only the two we talk about most in our office. The feature I appreciate the most is Recruitment, it's really simple for us to access as ADI admins and it's convenient for applicants. Whenever we put up a job opening, none of the interested candidates reported problems, pages loaded quickly and they were able to submit applications without any technical hiccups. Another standout for me is the customer support team, they respond quickly to our requests even with the different time zones and I genuinely appreciate that. Big thumbs up to the team.

Cons

Rather than a dislike, I'd suggest a future improvement, the system doesn't seem to keep a full history of employee records. For example, someone who changed positions this year only shows their current role. I think it should maintain a chronological record of past roles, promotions, transfers and other actions, with dates, so managers and HR can see the full history for every employee.

“needs bulk-delete for checklists and better data visibility controls

Pros

Moving from no software to a dedicated application made a huge difference for me

Cons

It would help if admins could group or bulk-delete checklists already sent to employees and I also need better visibility classifications to protect private data.

“Centralized employee records with attachments

Pros

Having all our employees information filled in and readily available saves me a lot of time, I can pull details quickly when needed. I appreciate being able to jot down notes about each person and the file attachment feature lets me upload every employee-related document for easy access.

Cons

When booking holidays for staff, the default settings don't match our actual working hours which causes confusion for me and the team. It can make it harder to figure out how much holiday entitlement each employee has left.

“clean interface with strong features

Pros

this tool is remarkably easy to use. I like that it has great features and a clean, well-thought-out layout.

Cons

Honestly, I can't find anything I dislike about the platform.

“Calendar-based leave management

Pros

I find leave requests really easy to submit - the calendar layout helps our team see who's off and when - simplifies handling overlaps

Cons

There really aren't any cons for me, we haven't explored many of the features yet!

“Informative all-in-one HR portal

Pros

For me, it's convenient, informative and everything lives in one place.

Cons

It took a little time for me to get comfortable with it but once I did, I found it very easy to use.

“Customizable employee management hub

Pros

I appreciate that the platform keeps all employees within a single portal, I can also customise it to meet my company's specific needs and there are blank templates available which make getting started much easier.

Cons

I don't have any complaints at the moment, everything has been running smoothly for me so far.

“User-friendly interface for teams

Pros

The interface is incredibly convenient and easy to navigate and I found that my staff can pick it up and use it without any trouble.

Cons

I can't find anything I dislike, it seems to help me with every aspect of our day-to-day operations.

“Organized employee document storage

Pros

this tool is extremely simple to use and it reliably keeps our employees' documents well organized.

Cons

Sometimes it runs rather slowly and forces me to re-upload documents more often than I would expect.

“supportive onboarding experience

Pros

I found the onboarding process excellent and the team was really supportive throughout.

Cons

Visually, the interface feels a little dated but I still find the features and overall usability of this tool to be great and unaffected.

“Timeclock and checklists boost efficiency

Pros

it's great having everything centralized so I can access it from wherever I am, that alone has cut down the number of times people pester me, because most can find answers on their own. The timeclock has been a lifesaver for our casual staff who work unpredictable hours, they can punch in and out right where they're working. I also find the checklists incredibly useful, I create a checklist once, assign it to staff or managers and they immediately see the steps they need to complete for particular tasks. Whenever I've had a question, support has consistently replied pretty quickly which helped me troubleshoot and keep moving while I was setting everything up. Overall it feels like a one-stop solution that reduces back-and-forth and saves me time once it's up and running.

Cons

At first I found the setup fairly time-consuming and I was short on time when I started but I kept telling myself it would pay off once everything was configured, it mostly was just the process of migrating data across the platform. There are still occasions when leave accruals don't line up correctly, so I end up having to make manual adjustments in Xero for some leave records. I would also mention that some of the menu items on the side can be a little unclear, I repeatedly have to go back and show the managers where things live and how to use them which can be frustrating when you're trying to get everyone up to speed.

“Feature-rich platform modernizing HR workflows

Pros

During our ongoing push to modernize and align HR, we recently added this platform into our day-to-day workflow and the impact has been truly remarkable. The platform is convenient and feature-rich and it has transformed how we handle personnel, making many previously tedious tasks much smoother and far more efficient.

Cons

An easy-to-use e-signature feature and better connectivity with more payroll systems would be helpful for me.

“Real-time access to HR documents

Pros

My team has real-time access to every piece of their HR documentation.

Cons

I can't integrate it with my company's expense system (DEXT) which has been a bit limiting for me.

“organized PTO and onboarding tracking

Pros

it helps keep our organization organized, particularly when I'm tracking PTO and handling onboarding files for new hires.

Cons

Honestly, every part of this software fits our company's needs, so I don't have any negative feedback to share from my experience.

“Unified performance and recruitment management

Pros

What I like is how convenient it is to manage performance reviews, recruitment, onboarding and leave in a single place.

Cons

it doesn't calculate leave entitlements for new hires or employees who are leaving which requires extra work on my part.

“Quick setup with strong features

Pros

I've found it very easy to use and feasible to set up, providing all of the necessary features. Our team's participation and engagement have been excellent.

Cons

I really have no complaints, so far, it's been consistently great for me.

“Cloud HR platform with self-service portal

Pros

After doing a lot of research to find a dependable HR management solution, we opted to roll out this tool across our organization and although we're still early into using it, we've already noticed positive changes. What really impresses me is how convenient the interface is, our HR staff and other employees can move through different modules with minimal training. Because it's cloud-based, everyone can access it remotely which is a big plus for colleagues who work from home or travel frequently. The employee self-service portal has become a go-to feature for us, it lets team members update their personal information, submit time-off requests and retrieve important documents without pinging HR for every small thing. That convenience has freed up a lot of HR hours and seems to have boosted overall employee satisfaction. Their support team has been excellent too, whenever we've had questions or needed guidance, they replied quickly and were genuinely helpful. On top of that, their documentation is thorough and feasible which made our training sessions and onboarding much smoother.

Cons

The only drawback I've seen is the initial learning curve when setting up some advanced workflows. It took effort to configure them properly but once I got past that phase, those workflows became invaluable for automating routine tasks.

“Easy adoption with excellent support

Pros

Our team found it incredibly simple to jump in and start using immediately. On top of that, their customer support is outstanding, they genuinely seem invested in helping their users.

Cons

It isn't yet a fully combined HRIS and recruitment platform in terms of features, at least from my experience. However, the team keeps iterating and adding new functionality which I've noticed improving over time.

“Fully centralized HR management system

Pros

For the first time in the history of our company, every HR item is gathered in one place, no more juggling spreadsheets, paper records, or several people moving the same data around. I'm not an HR manager but I was able to set the system up and mostly configure it during the 14-day trial and with it's support we managed to roll it out to employees within three weeks. So far the team's feedback about the look and feel has been very positive.

Cons

I don't have anything to add about the modules I've used so far, they've been working as expected for me.

“Simple setup with quick support

Pros

I find it really feasible to use and simple to set up and their support team is brilliant and responds quickly, customizations we've needed were affordable and overall it's an outstanding product.

Cons

Whenever I spotted a feature gap, the team either built it or fixed it, so nothing has remained unresolved for me.

“Secure platform with attentive service

Pros

Honestly, this software has been a pleasant surprise for me because it lives up to all the expectations I had, the team stays very attentive to customers for any kind of need, promptly addressing any questions that come up and what has given me the most peace of mind is the extremely effective security measures they have put in place.

Cons

I haven't been using it for very long but up to this point, there hasn't been anything I haven't liked.

“Smooth integration with strong support

Pros

The integration was simple and I've found their customer service to be excellent.

Cons

We haven't used several features yet but we plan to adopt them gradually as our needs grow.

“Guided demo easing onboarding

Pros

how the support team guided us through the product is great and I found the demo feasible and pressure-free which helped me understand the system and its features.

Cons

Of course with any software there are some things it won't do out of the box but what I appreciate about this tool is that they usually find workarounds for our needs and, if they can't, they'll submit a feature request on our behalf. That willingness to adapt and to push for new functionality really makes a difference for us.

“Checklists and e-signatures simplify tasks

Pros

I rely on the checklists and e-signature modules to circulate policy information and I appreciate the quick view of the organizational chart and leave balances it provides.

Cons

In my experience the annual leave system feels overly tangled and confusing. Compared with most other HRIS platforms I've tried which presented leave clearly and handled things in a very automated way, this product still demands a lot of manual mediation and hands-on intervention from our HR staff.

“Task lists improve onboarding and leave tracking

Pros

Onboarding is simplified because I can create task lists for new hires and I rely on it for tracking leaves, reminders and team calendar management.

Cons

One downside I've noticed is that the web app lacks any built-in notification system.