Jennifer C.
Not Specified, 101-500 employees
Less than a year
“Good value, mobile-friendly, strong tracking
Pros
I find it to be outstanding value for money and really convenient to use especially from an end-user standpoint. Their customer support is amazing, they'll respond to any query and consistently go the extra mile to help. I also love the Annual Leave, Reporting and CPD tracking features and the mobile app is simple and brilliant to use.
Cons
We don't really have any complaints. The only function we're missing that would interest us is an integrated payroll module but otherwise it remains a fantastic HR system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Miriam V.
Not Specified, 101-500 employees
More than a year
“Linked time & leave management
Pros
Having one platform that handles both time management and my annual leave requests is incredibly convenient and I like that the systems are linked so it automatically marks my days off as AL. I also find it useful that I can store the company policy document right on the platform making it simple to collect employee signatures when needed.
Cons
I honestly don't have any real drawbacks to point out about this platform, I find it easy to use and an easy, practical solution for our needs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Kate O.
Information Technology and Services, 101-500 employees
Less than 6 months
“User-friendly and easy deployment
Pros
The system is really user-friendly and far from overly complicated which makes deploying it across the business easy. I find generating reports for the wider organization valuable and for our HR team, it helps analyze data and address HR issues efficiently.
Cons
There are a few extra features I'd like. For example I want the ability to schedule automated emails at specific triggers, like sending a new-starter notification straight to managers and I also need the option to include attachments with those automatic messages. Additionally I feel the system should provide an extra gender-neutral field to better reflect our workforce.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Noreen Q.
Information Technology and Services, 101-500 employees
Less than 6 months
“Easy report generation, strong follow-up support
Pros
Pulling reports and locating information is simple with a single click and I love that follow-up support has been excellent.
Cons
Certain functions feel quite slow and could use refinement. For example, dropdown menus require me to uncheck the choices I don't want, when it would be far more convenient to simply tick the single option I need, adding drag-and-drop capability would also speed things up considerably.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Katya I.
Staffing and Recruiting, 11-50 employees
More than a year
“Fast help with responsive chat
Pros
The help feature is especially useful and the support chat replies quickly which I really appreciate.
Cons
There aren't really any downsides though we don't end up using several of the features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Darren C.
Sports, 11-50 employees
More than a year
“Clear, easy leave management
Pros
Leave management is easy and easy to understand which makes planning time off simple for me.
Cons
it's the staff directory that's riddled with obstacles whenever I try to manage leavers, it should be much more convenient and offer step-by-step guidance because this problem is serious enough that we may end up switching providers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Deborah G.
Financial Services, 11-50 employees
Less than a year
“simplified centralized HR hub
Pros
The time management and HR sections are extremely helpful for complying with working time regulations and monitoring purposes, their structured record-keeping also acts as a reliable central hub for sharing staff information.
Cons
There aren't any areas I can point to as cons. I don't have any criticisms to note at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet B.
Computer Software, 11-50 employees
More than a year
“effortless document distribution
Pros
Pushing new documents out to employees is incredibly easy, saving me time and effort.
Cons
That said I don't have any major complaints. I'd just like to see the user interface refined, particularly around leave requests.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Rachael K.
Non-Profit Organization Management, 1-10 employees
Less than a year
“Time-off made easy
Pros
The time-off feature is especially impactful, I also find timesheets handy and I can send documents to employees for signing quickly.
Cons
haven't run into any features that are difficult to use with this software so far, everything seems easy and convenient to me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Emily O.
Legal Services, 11-50 employees
Less than 6 months
“visual & user-friendly interface
Pros
The interface is very visual and extremely user-friendly for me which matters a lot in a workplace where people have different technical skill levels.
Cons
I've been using it for the past few months and so far I haven't found any features that disappoint me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kari F.
Not Specified, 11-50 employees
Less than a year
“aligned hiring & org chart
Pros
Hiring features are well implemented and I also appreciate the organizational chart function for keeping track of team structure.
Cons
For me the time-off customization options could use some improvement, the overall visual design of the software isn't very appealing and the time-off area in particular feels a bit cramped and not very convenient to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Aditi S.
Information Technology and Services, 101-500 employees
Less than 6 months
“Complete HR solution online
Pros
The platform covers all typical HR needs, recruitment, onboarding, time management, performance tracking and more. Putting HR processes online reduces manual work, saves time and money, lowers human error and produces reports for quick validation and analysis. I can pick a package that fits our specific requirements.
Cons
So far I haven't come across any real drawbacks and I sincerely hope the tool continues to perform this reliably in the future as well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Tri N.
Enterprise, 500+ employees
“Flexible solution for any business
Pros
The software is really flexible and our support manager has been great. Everyone on the team can use this tool effectively without much trouble.
Cons
There's just a small preformance hiccup I've noticed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Brendan O.
Law Practice, 1-10 employees
Less than a year
“easy HR management
Pros
From an HR perspective this tool provides a easy yet powerful way to manage responsibilities. I can quickly upload and share workplace policies and track staff leave simply and transparently.
Cons
haven't been able to spot any significant flaws in the product. To date, I haven't run into any problems or issues that cause me concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larry W.
Airlines/ Aviation, 101-500 employees
Less than a year
“adaptable & supportive platform
Pros
system is easy to use and adaptable to our organization's needs and I appreciate the supportive and flexible staff who helped tailor it to our company.
Cons
I wish the software offered a built-in payroll feature, adding payroll would be a useful enhancement that would cover more of our core HR and finance needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Linda M.
Wholesale, 11-50 employees
Less than a year
“Hassle-free holiday requests
Pros
The holidays area is excellent, I can let employees add time-off requests and managers approve them which previously had to be handled manually.
Cons
We had been wanting an easy way to verify daily whether someone was logged in and that was a must-have for us, it only landed a few weeks ago which made us really happy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Diarmuid C.
Wholesale, 1-10 employees
Less than a year
“organized hours & leave tracking
Pros
Logging working hours is easy and requesting time off is simple. I value the visibility across staff to avoid holiday overlaps and management can generate accurate reports quickly. Attaching certificates to each employee profile keeps everything organized in one place.
Cons
I miss having a mobile app. For our field staff a dedicated app would be so much quicker and more convenient than having to sign into the web version. The way dates display when booking leave can be unclear, particularly for older colleagues. It would help if I could record my worked hours ahead of time, for instance six months in advance for regular office staff and only amend them if necessary.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Sylvain D.
Banking, 11-50 employees
More than a year
“Tailored simplicity
Pros
It's very easy to work with and easy to tailor to my needs, even if I'm not using every feature.
Cons
I feel the screen layouts and the general simplicity could be refined further for a smoother experience.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Hilary D.
Financial Services, 101-500 employees
More than a year
“convenient time-off tracking
Pros
Requesting, approving and tracking time off is simple for employees and managers alike. I've found it eliminated the chaos of multiple spreadsheets. Standard hours are handled cleanly for salaried staff and the HR Docs feature ensures everyone signs essential documents. All HR data is now paperless and GDPR-compliant. I also appreciate how affordable it is and the quick, practical updates the team rolled out during the global pandemic.
Cons
Because we don't use a clock-in/clock-out setup, managing leave isn't flawless for us, I often have to come up with workarounds. Changing annual or sick leave after I've entered it is clumsy: you generally have to delete the entry and add it again. There aren't many customization options to tweak the system to our specific needs so what you get is pretty much what you see. For a long time I didn't notice many upgrades to the platform although in the past four to six months there have been several really meaningful updates that have improved the experience.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Emma T.
Education Management, 11-50 employees
More than a year
“Quick reports & leave logging
Pros
For me it's really easy to run reports and record staff leave requests.
Cons
not a con but I get frustrated that I can't have TOIL deleted automatically.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
ELAINE B.
Not Specified, 101-500 employees
Less than a year
“Irish-made, easy reporting
Pros
software is really easy to use, people on our team needed very little training before they were up and running. The reporting module has been developed further so it now offers extra reports that are genuinely helpful for management reviews. On top of that, the fact that the product is produced, developed and supported in Co. Clare mattered to me because we wanted to consciously support an Irish business.
Cons
Handling annual leave settings for part-time employees can be fiddly inside this tool and we're currently waiting on a fix for that. Early on the Real Time Review function gave us a few headaches, it caused enough disruption that we decided not to roll it out across the business until the vendor completed more development work. That said we're re-testing the feature now and it already feels more user-friendly although a few anomalies still need to be explained.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Treasa M.
Hospital & Health Care, 101-500 employees
More than a year
“clean HR functions simplified
Pros
system is easy to use, it includes every HR function I require and has a clean, uncluttered design.
Cons
However I'm unable to assign administrators so they only see certain pieces of information.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
clare f.
Non-Profit Organization Management, 101-500 employees
Less than a year
“Simple onboarding experience
Pros
As a user, I think the interface is extremely approachable and everything is organized so conveniently that getting started felt effortless.
Cons
Deeper reporting capabilities would really help me create tailored analytics, along with more flexible report-building tools that make exporting data easier and more efficient for my needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Aoife M.
Information Technology and Services, 101-500 employees
Less than a year
“centralized HR automation
Pros
We adopted this tool to automate our company's HR workflows across the board, handling everything from recruitment and CPD tracking to leave management, performance reviews and onboarding and our employees and managers have genuinely appreciated the convenience of having a single, centralized platform that aligns so many processes.
Cons
At times the frequent changes and enhancements can feel disorienting for me especially when it seems like we've just adapted to a new feature or layout and it gets modified again.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Lorraine M.
Telecommunications, 101-500 employees
More than a year
“great & integrated platform
Pros
Using this tool has been really easy for me. Most of the features are convenient which is a big help since we bring new users on board every month. I'm especially pleased that Hirelocker integrates with it so any candidate we hire is automatically moved into the Onboarding Office. The reports area is another plus, it keeps everything congreatated and easy to find.
Cons
An improved Time Off section would be valuable to me, particularly if it synced with Gmail so approved leave updated calendars automatically and expanding the RTR area beyond just Goals to include Competencies and Learning & Development would give me a much clearer view of performance and growth.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jessie O.
Non-Profit Organization Management, 11-50 employees
Less than a year
“Smooth admin control
Pros
it's really easy to use, updates happen without fuss and accessing the controls to change admin levels is easy which makes things less hectic and more efficient for me.
Cons
Customer service could be a bit stronger in my view, while I haven't had bad experiences, support has occasionally felt a little lax when I needed timely help.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Adrien K.
Human Resources, 11-50 employees
More than a year
“simple document management
Pros
For me this app is incredibly easy to use, simple to move around and really easy to upload documents.
Cons
Overall I'm very pleased with the system but I'd appreciate a simpler way for me to jump to specific pages and a more user-friendly search, as the current navigation can feel clunky and slow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Gitanjali T.
Telecommunications, 101-500 employees
More than a year
“Reports at your fingertips
Pros
What I love is that I can pull reports in just a few taps and it's honestly my favorite feature.
Cons
When adding a new public holiday list, it's been an issue for me that the previous year's holidays aren't visible, as that has caused confusion more than once.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Aisling H.
Industrial Automation, 11-50 employees
More than a year
“effortless HR rollout
Pros
We wanted a software solution that was simple to roll out but would also smooth out our HR operations. I found this tool easy to pick up and the implementation support was outstanding. The team behind this product is always reachable and genuinely willing to assist. Because of the platform, we've been able to tidy up HR workflows and foster better communication throughout the company.
Cons
Email formatting in HireLocker has been inconsistent in my experience and I've noticed it can be temperamental at times when I'm trying to communicate clearly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nicola M.
Industrial Automation, 11-50 employees
More than a year
“Feasible for leave management
Pros
it is really easy and simple to use especially for staff when they need to log annual or sick leave. I like the personal feel the tool brings and their customer support has been fantastic, consistently helpful and quick to respond whenever I've reached out.
Cons
There are two issues I find most frustrating with Hirelocker and they're primarily cosmetic rather than affecting functionality. First is how job postings show up on our company website. Even though Hirelocker lets you tweak fonts, colours and the like, I don't think the overall appearance matches our site and I'd really appreciate more control over that layout though I'm not sure whether deeper customization is available. The second annoyance is the way candidate emails display inside Hirelocker, I often get messages that look slightly misaligned or messy which makes reading them awkward. A cleaner, more consistent email layout would make a big difference for me. For now, it's my main gripe.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Bryan L.
Not Specified, 101-500 employees
Less than a year
“all-in-one HR excellence
Pros
I've found it to be an easy-to-use software and all the features are excellent: applicant tracking, recruiting, timesheets, onboarding and more...
Cons
An improved dashboard would make it even better. That said I would still recommend it overall because the support team is very helpful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Enterprise, 500+ employees
“Excellent Storage & Security Solution
Pros
I appreciate how it tackles complicated scenarios and helps break them down into manageable tasks, plus the storage system works really well.
Cons
The main screen interfaces could definitely use some work and aren't as user-friendly as they should be.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Jonathan G.
Marketing and Advertising, 11-50 employees
More than a year
“Focused & user-friendly interface
Pros
interface feels really easy to use, I appreciate that it doesn't try to be everything to everyone and instead focuses on doing a few key things really well.
Cons
It lacks a performance or appraisal module, I'm basically left with reminders and document storage and I would prefer richer, more insightful dashboards.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
9
