Total 33 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

48%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

JC

Jennifer C.

Not Specified, 101-500 employees

Less than a year

5.0
September 2025

Good value, mobile-friendly, strong tracking

Pros

I find it to be outstanding value for money and really convenient to use especially from an end-user standpoint. Their customer support is amazing, they'll respond to any query and consistently go the extra mile to help. I also love the Annual Leave, Reporting and CPD tracking features and the mobile app is simple and brilliant to use.

Cons

We don't really have any complaints. The only function we're missing that would interest us is an integrated payroll module but otherwise it remains a fantastic HR system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MV

Miriam V.

Not Specified, 101-500 employees

More than a year

4.0
October 2022

Linked time & leave management

Pros

Having one platform that handles both time management and my annual leave requests is incredibly convenient and I like that the systems are linked so it automatically marks my days off as AL. I also find it useful that I can store the company policy document right on the platform making it simple to collect employee signatures when needed.

Cons

I honestly don't have any real drawbacks to point out about this platform, I find it easy to use and an easy, practical solution for our needs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

KO

Kate O.

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
February 2022

User-friendly and easy deployment

Pros

The system is really user-friendly and far from overly complicated which makes deploying it across the business easy. I find generating reports for the wider organization valuable and for our HR team, it helps analyze data and address HR issues efficiently.

Cons

There are a few extra features I'd like. For example I want the ability to schedule automated emails at specific triggers, like sending a new-starter notification straight to managers and I also need the option to include attachments with those automatic messages. Additionally I feel the system should provide an extra gender-neutral field to better reflect our workforce.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NQ

Noreen Q.

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
February 2022

Easy report generation, strong follow-up support

Pros

Pulling reports and locating information is simple with a single click and I love that follow-up support has been excellent.

Cons

Certain functions feel quite slow and could use refinement. For example, dropdown menus require me to uncheck the choices I don't want, when it would be far more convenient to simply tick the single option I need, adding drag-and-drop capability would also speed things up considerably.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

KI

Katya I.

Staffing and Recruiting, 11-50 employees

More than a year

5.0
January 2022

Fast help with responsive chat

Pros

The help feature is especially useful and the support chat replies quickly which I really appreciate.

Cons

There aren't really any downsides though we don't end up using several of the features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DC

Darren C.

Sports, 11-50 employees

More than a year

4.0
January 2022

Clear, easy leave management

Pros

Leave management is easy and easy to understand which makes planning time off simple for me.

Cons

it's the staff directory that's riddled with obstacles whenever I try to manage leavers, it should be much more convenient and offer step-by-step guidance because this problem is serious enough that we may end up switching providers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

DG

Deborah G.

Financial Services, 11-50 employees

Less than a year

5.0
January 2022

simplified centralized HR hub

Pros

The time management and HR sections are extremely helpful for complying with working time regulations and monitoring purposes, their structured record-keeping also acts as a reliable central hub for sharing staff information.

Cons

There aren't any areas I can point to as cons. I don't have any criticisms to note at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Janet B.

Computer Software, 11-50 employees

More than a year

5.0
January 2022

effortless document distribution

Pros

Pushing new documents out to employees is incredibly easy, saving me time and effort.

Cons

That said I don't have any major complaints. I'd just like to see the user interface refined, particularly around leave requests.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RK

Rachael K.

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0
December 2021

Time-off made easy

Pros

The time-off feature is especially impactful, I also find timesheets handy and I can send documents to employees for signing quickly.

Cons

haven't run into any features that are difficult to use with this software so far, everything seems easy and convenient to me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EO

Emily O.

Legal Services, 11-50 employees

Less than 6 months

4.0
December 2021

visual & user-friendly interface

Pros

The interface is very visual and extremely user-friendly for me which matters a lot in a workplace where people have different technical skill levels.

Cons

I've been using it for the past few months and so far I haven't found any features that disappoint me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

KF

Kari F.

Not Specified, 11-50 employees

Less than a year

4.0
December 2021

aligned hiring & org chart

Pros

Hiring features are well implemented and I also appreciate the organizational chart function for keeping track of team structure.

Cons

For me the time-off customization options could use some improvement, the overall visual design of the software isn't very appealing and the time-off area in particular feels a bit cramped and not very convenient to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

AS

Aditi S.

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
June 2021

Complete HR solution online

Pros

The platform covers all typical HR needs, recruitment, onboarding, time management, performance tracking and more. Putting HR processes online reduces manual work, saves time and money, lowers human error and produces reports for quick validation and analysis. I can pick a package that fits our specific requirements.

Cons

So far I haven't come across any real drawbacks and I sincerely hope the tool continues to perform this reliably in the future as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

TN

Tri N.

Enterprise, 500+ employees

4.0
May 2021

Flexible solution for any business

Pros

The software is really flexible and our support manager has been great. Everyone on the team can use this tool effectively without much trouble.

Cons

There's just a small preformance hiccup I've noticed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BO

Brendan O.

Law Practice, 1-10 employees

Less than a year

5.0
September 2020

easy HR management

Pros

From an HR perspective this tool provides a easy yet powerful way to manage responsibilities. I can quickly upload and share workplace policies and track staff leave simply and transparently.

Cons

haven't been able to spot any significant flaws in the product. To date, I haven't run into any problems or issues that cause me concern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LW

Larry W.

Airlines/ Aviation, 101-500 employees

Less than a year

5.0
May 2020

adaptable & supportive platform

Pros

system is easy to use and adaptable to our organization's needs and I appreciate the supportive and flexible staff who helped tailor it to our company.

Cons

I wish the software offered a built-in payroll feature, adding payroll would be a useful enhancement that would cover more of our core HR and finance needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

LM

Linda M.

Wholesale, 11-50 employees

Less than a year

5.0
May 2020

Hassle-free holiday requests

Pros

The holidays area is excellent, I can let employees add time-off requests and managers approve them which previously had to be handled manually.

Cons

We had been wanting an easy way to verify daily whether someone was logged in and that was a must-have for us, it only landed a few weeks ago which made us really happy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DC

Diarmuid C.

Wholesale, 1-10 employees

Less than a year

5.0
May 2020

organized hours & leave tracking

Pros

Logging working hours is easy and requesting time off is simple. I value the visibility across staff to avoid holiday overlaps and management can generate accurate reports quickly. Attaching certificates to each employee profile keeps everything organized in one place.

Cons

I miss having a mobile app. For our field staff a dedicated app would be so much quicker and more convenient than having to sign into the web version. The way dates display when booking leave can be unclear, particularly for older colleagues. It would help if I could record my worked hours ahead of time, for instance six months in advance for regular office staff and only amend them if necessary.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

SD

Sylvain D.

Banking, 11-50 employees

More than a year

4.0
May 2020

Tailored simplicity

Pros

It's very easy to work with and easy to tailor to my needs, even if I'm not using every feature.

Cons

I feel the screen layouts and the general simplicity could be refined further for a smoother experience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

HD

Hilary D.

Financial Services, 101-500 employees

More than a year

4.0
May 2020

convenient time-off tracking

Pros

Requesting, approving and tracking time off is simple for employees and managers alike. I've found it eliminated the chaos of multiple spreadsheets. Standard hours are handled cleanly for salaried staff and the HR Docs feature ensures everyone signs essential documents. All HR data is now paperless and GDPR-compliant. I also appreciate how affordable it is and the quick, practical updates the team rolled out during the global pandemic.

Cons

Because we don't use a clock-in/clock-out setup, managing leave isn't flawless for us, I often have to come up with workarounds. Changing annual or sick leave after I've entered it is clumsy: you generally have to delete the entry and add it again. There aren't many customization options to tweak the system to our specific needs so what you get is pretty much what you see. For a long time I didn't notice many upgrades to the platform although in the past four to six months there have been several really meaningful updates that have improved the experience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

ET

Emma T.

Education Management, 11-50 employees

More than a year

5.0
May 2020

Quick reports & leave logging

Pros

For me it's really easy to run reports and record staff leave requests.

Cons

not a con but I get frustrated that I can't have TOIL deleted automatically.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

EB

ELAINE B.

Not Specified, 101-500 employees

Less than a year

4.0
May 2020

Irish-made, easy reporting

Pros

software is really easy to use, people on our team needed very little training before they were up and running. The reporting module has been developed further so it now offers extra reports that are genuinely helpful for management reviews. On top of that, the fact that the product is produced, developed and supported in Co. Clare mattered to me because we wanted to consciously support an Irish business.

Cons

Handling annual leave settings for part-time employees can be fiddly inside this tool and we're currently waiting on a fix for that. Early on the Real Time Review function gave us a few headaches, it caused enough disruption that we decided not to roll it out across the business until the vendor completed more development work. That said we're re-testing the feature now and it already feels more user-friendly although a few anomalies still need to be explained.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

TM

Treasa M.

Hospital & Health Care, 101-500 employees

More than a year

5.0
May 2020

clean HR functions simplified

Pros

system is easy to use, it includes every HR function I require and has a clean, uncluttered design.

Cons

However I'm unable to assign administrators so they only see certain pieces of information.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CF

clare f.

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0
May 2020

Simple onboarding experience

Pros

As a user, I think the interface is extremely approachable and everything is organized so conveniently that getting started felt effortless.

Cons

Deeper reporting capabilities would really help me create tailored analytics, along with more flexible report-building tools that make exporting data easier and more efficient for my needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AM

Aoife M.

Information Technology and Services, 101-500 employees

Less than a year

4.0
May 2020

centralized HR automation

Pros

We adopted this tool to automate our company's HR workflows across the board, handling everything from recruitment and CPD tracking to leave management, performance reviews and onboarding and our employees and managers have genuinely appreciated the convenience of having a single, centralized platform that aligns so many processes.

Cons

At times the frequent changes and enhancements can feel disorienting for me especially when it seems like we've just adapted to a new feature or layout and it gets modified again.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

LM

Lorraine M.

Telecommunications, 101-500 employees

More than a year

5.0
May 2020

great & integrated platform

Pros

Using this tool has been really easy for me. Most of the features are convenient which is a big help since we bring new users on board every month. I'm especially pleased that Hirelocker integrates with it so any candidate we hire is automatically moved into the Onboarding Office. The reports area is another plus, it keeps everything congreatated and easy to find.

Cons

An improved Time Off section would be valuable to me, particularly if it synced with Gmail so approved leave updated calendars automatically and expanding the RTR area beyond just Goals to include Competencies and Learning & Development would give me a much clearer view of performance and growth.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JO

Jessie O.

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
May 2020

Smooth admin control

Pros

it's really easy to use, updates happen without fuss and accessing the controls to change admin levels is easy which makes things less hectic and more efficient for me.

Cons

Customer service could be a bit stronger in my view, while I haven't had bad experiences, support has occasionally felt a little lax when I needed timely help.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

AK

Adrien K.

Human Resources, 11-50 employees

More than a year

4.0
May 2020

simple document management

Pros

For me this app is incredibly easy to use, simple to move around and really easy to upload documents.

Cons

Overall I'm very pleased with the system but I'd appreciate a simpler way for me to jump to specific pages and a more user-friendly search, as the current navigation can feel clunky and slow.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

GT

Gitanjali T.

Telecommunications, 101-500 employees

More than a year

4.0
May 2020

Reports at your fingertips

Pros

What I love is that I can pull reports in just a few taps and it's honestly my favorite feature.

Cons

When adding a new public holiday list, it's been an issue for me that the previous year's holidays aren't visible, as that has caused confusion more than once.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

AH

Aisling H.

Industrial Automation, 11-50 employees

More than a year

5.0
May 2020

effortless HR rollout

Pros

We wanted a software solution that was simple to roll out but would also smooth out our HR operations. I found this tool easy to pick up and the implementation support was outstanding. The team behind this product is always reachable and genuinely willing to assist. Because of the platform, we've been able to tidy up HR workflows and foster better communication throughout the company.

Cons

Email formatting in HireLocker has been inconsistent in my experience and I've noticed it can be temperamental at times when I'm trying to communicate clearly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

NM

Nicola M.

Industrial Automation, 11-50 employees

More than a year

4.0
May 2020

Feasible for leave management

Pros

it is really easy and simple to use especially for staff when they need to log annual or sick leave. I like the personal feel the tool brings and their customer support has been fantastic, consistently helpful and quick to respond whenever I've reached out.

Cons

There are two issues I find most frustrating with Hirelocker and they're primarily cosmetic rather than affecting functionality. First is how job postings show up on our company website. Even though Hirelocker lets you tweak fonts, colours and the like, I don't think the overall appearance matches our site and I'd really appreciate more control over that layout though I'm not sure whether deeper customization is available. The second annoyance is the way candidate emails display inside Hirelocker, I often get messages that look slightly misaligned or messy which makes reading them awkward. A cleaner, more consistent email layout would make a big difference for me. For now, it's my main gripe.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

BL

Bryan L.

Not Specified, 101-500 employees

Less than a year

5.0
February 2018

all-in-one HR excellence

Pros

I've found it to be an easy-to-use software and all the features are excellent: applicant tracking, recruiting, timesheets, onboarding and more...

Cons

An improved dashboard would make it even better. That said I would still recommend it overall because the support team is very helpful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
January 2018

Excellent Storage & Security Solution

Pros

I appreciate how it tackles complicated scenarios and helps break them down into manageable tasks, plus the storage system works really well.

Cons

The main screen interfaces could definitely use some work and aren't as user-friendly as they should be.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JG

Jonathan G.

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2016

Focused & user-friendly interface

Pros

interface feels really easy to use, I appreciate that it doesn't try to be everything to everyone and instead focuses on doing a few key things really well.

Cons

It lacks a performance or appraisal module, I'm basically left with reminders and document storage and I would prefer richer, more insightful dashboards.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

9