HRsoft Reviews

“Flexible and works pretty fast

Pros

The CompTrak team really knows the insurance industry well. Also they have been extremely flexible even when we needed things done on very short notice. I was also impressed by how fast they handled development and testing, with quick turnarounds on every request. Their work is always high quality. And whenever we had questions, support picked up the phone and was ready to help. Our business users say the app is very user-friendly for both managers and admins as it gives them flexibility while keeping audit controls in place. On the maintenance side, in two and a half years since going live, we have not had a single major or even medium issue.

Cons

I honestly can't come up with any drawbacks right now. The product has proven to be extremely stable and useful and we have not experienced any meaningful production incidents while using it.

“allows custom branding and offer mobile access

Pros

It is very user-friendly interactive tool we used to educate employees about their total compensation. Plus we got a lot of positive comments about the platform's design and layout. Moreover it is highly configurable and let us apply custom branding and be accessed via desktop or mobile which matters for our workforce!

Cons

Occasionally when I tried to print reports the formatting would come out slightly misaligned and look a bit off.

“Easy deployment and clear admin features

Pros

As part of the team who deploys and handles some of the administration of this application within our infrastructure, we find the deployment tasks really simple to manage and carry out. The admin features of the tool are also very clear and easy to use.

Cons

I've noticed that error handling is one area we occasionally have trouble with when an issue pops up inside the application. Frequently the error text is not very informative and that lack of clarity makes it challenging for me to trace and identify the root cause of the problem.

“Very user-friendly, flexible, audit-compliant

Pros

In my role as a manager and administrator, I find the app very user friendly and simple to navigate. Plus it gives our team the flexibility we need to manage every scenario while staying audit-compliant.

Cons

No cons to share as the overall experience has been consistently positive and I haven't noticed any major issues.