
HRsoft Reviews
Total 44 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars20%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Sheniga K.
Financial Services, 500+ employees
Less than a year
“Easy setup but needs improvement and stabilization
Pros
It is pretty easy to set up and it provides far more self-service options than the old systems we used to have
Cons
We have recently added a few companies so there are still many areas that need improvement and stabilization across the organization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Rita M.
Accounting, 1-10 employees
Less than a year
“centralized dashboard simplifies tracking
Pros
What I appreciated most about HRsoft Compensation Management was how user friendly the interface is. It let our team handle complex compensation plans with ease while keeping accuracy and regulatory compliance intact. Plus its centralized dashboard also simplified tracking budgets, approvals and exceptions which organized our compensation cycles.
Cons
The initial setup and customization were the most frustrating parts because they took a lot of time. Although the platform's configurability is a real plus getting it tailored to our organization's unique compensation frameworks demanded considerable effort and careful coordination throughout implementation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kajal S.
Automotive, 11-50 employees
Less than 6 months
“managed bonuses and cut manual tasks
Pros
During my Human Resources internship I relied on HRsoft while working in compensation and benefits and what stood out to me was how it managed handling salary adjustments and bonuses making everything far more structured. I also loved that it cut down on our HR team's manual tasks and reduced mistakes in compensation planning and I found it simple to view and compare employees pay details all together in one spot.
Cons
As a newcomer at the time I found it challenging to get to understand all of its features. Also there were occasions when running reports was very slow and those long load times held things up and caused delays.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Shashank V.
Computer & Network Security, 51-100 employees
Less than 6 months
“Best tool for easy payroll management
Pros
For my work this is the best tool for managing payroll with real ease and its interface is extremely simple to navigate too.
Cons
I've noticed that when I enter details manually the system sometimes automatically suggests a random number.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rishi Singh R.
Hospitality, 11-50 employees
Less than 6 months
“User-friendly and uncluttered interface
Pros
The user interface is pretty user friendly and uncluttered so it is easy for me to access and use.
Cons
If there were more options available for managing employee data it would be great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jasmin C.
Human Resources, 11-50 employees
Less than 6 months
“performance issues with app
Pros
Hrsoft lets me tailor workflows really well. Integrating it with our HRIS was also fast and hassle-free and the budgeting tools helped a lot during early planning.
Cons
App performance is problematic as it tends to slow significantly when several users are logged in. Reporting options feel too restrictive and the interface sometimes updates without notice which I find really confusing.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Shivani G.
Human Resources, 11-50 employees
Less than a year
“Cloud system helps us manage compensation
Pros
Working in HR I notice that this cloud-based system helps me oversee and administer employee compensation.
Cons
In my view I find the platform can be somewhat tricky to use for someone at a beginner level.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
Less than a year
“great global platform but needs stronger analytics
Pros
HRSoft is a standout platform for compensation management as it is flexible and supports global operations. I also really liked the smooth HRIS integrations and how automation handles long-term incentives which removes a lot of complexity. The Total Rewards Communication module was especially helpful for engaging employees and helping them understand their benefits.
Cons
That said I'd like to see stronger analytics and clearer dashboards for tracking compensation trends as that would make it even more useful for strategic planning. Also there is a fairly steep learning curve for first-time users particularly for organizations that haven't used such comprehensive compensation tools before.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anjal M.
Computer Software, 11-50 employees
Less than 6 months
“Very user-friendly and highly customizable
Pros
It is very user-friendly. Also the app is customizable and fixes problems quickly.
Cons
Occasionally I notice it runs slowly yet over time it performs exactly as I expect.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Health, Wellness and Fitness, 500+ employees
Less than a year
“meets our bonus needs
Pros
I like how flexible the software is. Plus it has consistently met our needs for our bonus and merit programs.
Cons
PerformView and CompView don't communicate with one another which is annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Wendy C.
Education Management, 500+ employees
More than a year
“User-friendly and allows smooth integrations
Pros
the interface is very user-friendly and it integrates smoothly with the other systems I use.
Cons
There are some parts that are not as customizable as I'd like and I often wish there were more settings I could tweak.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ian O.
Gambling & Casinos, 500+ employees
Less than a year
“Simpler planning and replaced spreadsheets
Pros
Using this tool has made compensation planning far simpler than when I relied on manual spreadsheets before.
Cons
That said I ended up needing to configure many fields by hand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jaime J.
Higher Education, 500+ employees
More than a year
“provides us with great training
Pros
well i have really enjoyed collaborating with the HRsoft team as they provide excellent training and plenty of resources that helped me learn how to use the system.
Cons
at times the dashboards take quite a while to load and I notice the site works slowly when traffic is high. Also our HR data is not integrated with the tool so I have to audit regularly because discrepancies can crop up between systems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Michelle
Human Resources, 500+ employees
More than a year
“Teamwork makes compensation work!
Pros
The customer support provided by this software is exceptional. The team becomes an integral part of our own team, always responsive, reliable, and committed to helping us achieve our compensation planning objectives within the set deadlines.
Cons
We encountered a few glitches due to the new platform, but we managed to overcome them.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lynn G.
Information Technology and Services, 500+ employees
More than a year
“Smooth implementation and customizable
Pros
From implementation to Managers actively using the platform the entire experience was smooth. As our implementation team was exceptional, patient with us and able to satisfy every requirement. They tailored the system to our specifications for prorations, new hire processes and related configurations to match our exact needs precisely.
Cons
We do not really have any negatives. Our managers like being able to see their direct reports and full team rollups at once with live data. Switching from Excel was also easy because the system looks good and is simple to use. Managers are also big fans of the merit process it supports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamara J.
Health, Wellness and Fitness, 500+ employees
More than a year
“Easy to use, friendly responsive team
Pros
This tool is pretty easy to use. Also the tech team is responsive and the staff are genuinely friendly.
Cons
When it's being used by hundreds of people at once I have noticed the platform's response time can slow down significantly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Heather F.
Insurance, 500+ employees
Less than a year
“User-friendly and our managers gave positive feedback
Pros
I like how user friendly the platform is. As all of our managers provided very positive feedback after the merit cycle. The implementation team assigned to us was excellent too and consistently went out of their way to help.
Cons
Nothing major but we would prefer to use the platform to manage salary changes year-round as well as during our merit cycle but at this time it looks like that functionality isn't supported.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stefan K.
Consumer Electronics, 500+ employees
Less than 6 months
“Manages international budgets
Pros
It can manage international budgets without causing much trouble. Also it is simple to use and I often find the interface user friendly. Even the support team has been excellent when I've needed help. I also like that I can customize features to fit our workflows.
Cons
However I cannot enter the same bonus percentage for a whole group of employees in a single, quick entry which is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Erin B.
Research, 500+ employees
Less than a year
“Centralized for bonuses and merit increases
Pros
Hrsoft is centralized system for handling bonus allocations and merit increases and it's a dependable place to generate Total Compensation statements.
Cons
The initial setup takes a fair amount of time and I had to spend some effort learning how to use it effectively.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Philip B.
Insurance, 500+ employees
Less than a year
“Flexible, scalable, removed manual work
Pros
The system was flexible and highly scalable and I managed to remove a great deal of manual processing from our workflows.
Cons
At first I relied on manual reporting but a new built-in solution in the system addresses that need and make reporting much easier going forward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9