“Great time management software”

Pros

The time management and attendance tracking system is truly commendable especially with the visually appealing and well-organized Calendar setup making it easily accessible and manageable.

Cons

Currently I am unable to identify any specific features that require improvement. Most features are functioning effectively.

“I believe it will save tons of time once we get it going properly.”

Pros

The remarkable assistance provided by the Tech support advisers at Infinisource particularly at their peak level of expertise is something I genuinely appreciate.

Cons

Setting up the software can be perceived as challenging and it is my opinion that a comprehensive walk-through would be beneficial for users.

“Unhappy with customer service”

Pros

The software's user-friendly interface and the simplicity of creating reports contribute to its ease of use.

Cons

The customer service model is perceived negatively as it seems that service is only provided upon payment lacking a more proactive approach.

“Lisa Hammond review”

Pros

The Caller ID feature for clock-ins is both user-friendly and straightforward ensuring a smooth clock-in procedure.

Cons

Rapid access to notes regarding changes in employee PTO/sick time is a challenge and the absence of teaching webinars further complicates the user experience.

“Quite possibly the worst software I have ever used...”

Pros

The security measures implemented in this software are on par with Pentagon standards. However the rigorous authentication process with over 40 key presses can be perceived as challenging for users despite the heightened security it offers. It's notable that the mobile app's primary functionality is limited to punching in and out lacking the provision to view recorded time which may impact user satisfaction.

Cons

The software is criticized for its perceived broken state attributed to a development team with skills deemed slightly above high school level. Lack of support compatibility issues with phones and security concerns contribute to user dissatisfaction.

“Very stripped down version with no user manual or help function”

Pros

Logging in is a straightforward process and the lack of available assistance for employees is somewhat compensated by the software's intuitive punch-in and out functionality.

Cons

Several action items within the software appear as links but lead to non-existent pages and the absence of a "Help" function for employees makes it challenging to perform tasks like manual time entry.

“Nice try but Alpha Product not for prime time”

Pros

While the software promises extensive capabilities managing high expectations becomes a recurring theme.

Cons

The product is described as being at an Alpha level characterized by numerous bugs and inadequate support especially in QuickBooks integration.

“Vacation Software”

Pros

The software's quick and easy usability coupled with its simplicity in recording time off makes it a convenient tool.

Cons

The need to remember the password at each login is highlighted as a potential inconvenience.

“Payroll service review”

Pros

The software's ease of use coupled with its straightforward online interface and diverse service options enhances its user-friendliness.

Cons

The transition from a single Client Account Manager to a team of customer service agents is mentioned signaling a change in the support structure.

“Solid Product”

Pros

Timeforce stands out as a robust web-based software solution designed for efficient employee time management.

Cons

Reporting capabilities are criticized for lacking a report designer limiting users in creating custom reports.

“New Purchase online. Used hosted tool before”

Pros

The software's ability to allow maximum in-house control combined with its ease of use is a noteworthy feature.

Cons

A slight delay in processing punches is noted but is deemed acceptable.

“Powerful and Robust Payroll Software and Service”

Pros

The software's intuitive flow especially across different modules like TimeForce Payroll and HR is a standout feature. The robust and dynamic reporting tool along with a pricing model accommodating economies of scale positions iSolved favorably among its competitors.

Cons

The desire for improved integration options between the payroll module and accounting software particularly QuickBooks is expressed.

“ESO review”

Pros

The flexibility to manually enter checks or additional checks for employees at any time without running through QuickBooks is a valuable feature.

Cons

The shift from one-on-one interaction with a representative to a broader support system is criticized with the belief that personalized knowledge of the company is lost.

“Quick and easy way to keep track of hours”

Pros

The software's simplicity enables employees to check their own time records contributing to more efficient weekly hour management.

Cons

The absence of a feature allowing users to view statistics like PTO is highlighted as a drawback.

“Several time saving features”

Pros

The outstanding support provided throughout the transition process stands out ensuring a smooth experience.

Cons

Certain system parts being locked off to users is noted presenting challenges in areas like changing employee numbers and accessing custom reports.

“Easy to train employees”

Pros

The ease of training over 90 employees on the program thanks to its user-friendly nature simplifies the onboarding process.

Cons

Concerns about the unknown support quality beyond the implementation phase are raised.

“Great product but unreliable”

Pros

The straightforward installation process and ease of use contribute to the software's positive reception.

Cons

Server reliability issues and unfulfilled promises regarding customizable reports are mentioned as significant drawbacks.

“It is easy to schedule time off.”

Pros

The convenient feature of easily requesting time off is highlighted as a positive aspect of the software.

Cons

Challenges with shift work and time entry are highlighted as difficulties in the user experience.

“A versatile program for tracking timecard and HR info”

Pros

Information accessibility and quick loading times along with the ability to generate and save reports as templates contribute to the software's functionality. Additionally employees can document HR specifics for later retrieval.

Cons

Streamlining certain steps for logging in requesting vacation and viewing information is suggested to enhance user understanding.

“Good experience with the product”

Pros

The ease of use combined with the knowledge of the first contact salesperson enhances the overall positive experience with the software.

Cons

Communication challenges with technical personnel and issues related to fingerprint recognition on time clocks are raised.