Tina
Management Consulting, 51-100 employees
More than a year
“Love Love Love”
Pros
Positive aspects include the software's scalability efficiency and user-friendly nature.
Cons
Wishing for an earlier transition to a different system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nicole
Pharmaceuticals, 11-50 employees
Less than a year
“Software to collect the time related data”
Pros
Timeforce is efficient in collecting time-related data providing accurate results in reports.
Cons
Expressing the wish for an interface that is more intuitive and user-friendly thereby enhancing the overall user experience and making interactions with the software more seamless and accessible.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Matt
Computer Software, 1-10 employees
More than a year
“Employee time punch-in utility”
Pros
Helps employees in punching in and out though the interface may be busy.
Cons
The interface could benefit from simplification.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Austin
Computer Software, 1-10 employees
More than a year
“Attendance solution helps us”
Pros
Attendance solution aiding in tracking team working hours and understanding payout hours.
Cons
The functionality of the mobile phone application requires enhancements and refinements to make it more efficient and user-friendly ensuring a smoother and more satisfying experience for users accessing the software on their mobile devices.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
christy
Graphic Design, 101-500 employees
More than a year
“Easy to Use Portal”
Pros
Former use of TimeForce with a user-friendly experience although an outdated appearance.
Cons
Apprehensions regarding security measures and the seamless integration of the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Coltan
Medical Practice, 101-500 employees
Less than 6 months
“Extremely Rigid System”
Pros
iSolved praised for payroll but criticized for rigidity and lack of customization especially in HRIS.
Cons
Initial glitches resolved over time; customizable fields require changes from the vendor.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
3
Functionality
4
Jenessa
Computer Software, 11-50 employees
Less than 6 months
“Terrible product with terrible protocols”
Pros
Employee dissatisfaction with iSolved citing slowness disorganization and inefficiency.
Cons
The software has faced criticism due to its interface being perceived as dull and lacking user-friendliness causing users to express dissatisfaction with its overall design and usability.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Julia
Not Specified, 11-50 employees
Less than 6 months
“Great Customer Service”
Pros
Positive experience with customer service highlighted as a pro.
Cons
Savings time adjustment becomes a nightmare if the server is located elsewhere.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Arpita
Not Specified, 11-50 employees
Less than 6 months
“Saved a lot of time”
Pros
Effective snapshot view of employee status and efficient department-wise schedule creation.
Cons
Persistent errors and long waits for customer service reported.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Phillip
Not Specified, 1-10 employees
Less than 6 months
“Good not Great”
Pros
Positive feedback on customer service smooth implementation and efficient payroll and HR management.
Cons
Desire for more customization in the Onboarding module.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Abbey
Retail, 51-100 employees
Less than 6 months
“Generally sort of”
Pros
SUPER easy setup and good job tracking punches overall.
Cons
Criticized for not being well-designed and being annoying for scheduling.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Kay
Not Specified, 11-50 employees
Less than 6 months
“Time card review”
Pros
Navigation challenges noted expressing the need for a more intuitive system.
Cons
The user interface is criticized as outdated and clunky.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
9
Functionality
4
Damasia
Medical Practice, 51-100 employees
Less than 6 months
“Time saver”
Pros
Simplifies payroll onboarding and benefit administration providing complete and integrated solutions.
Cons
Characterized by a lack of swiftness the software has been noted for its sluggish performance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jennifer
Consumer Services, N/A employees
Less than 6 months
“TimeKeeping feature is good”
Pros
Friendly people during implementation noted as a positive aspect.
Cons
Implementation time is considered lengthy with a desire for more proactive support.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Tessa
Electrical/Electronic Manufacturing, N/A employees
Less than 6 months
“Liked it at first”
Pros
Affordable yet a blend of sentiments regarding overall contentment.
Cons
Not considered user-friendly causing frustration for employees.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
3
Functionality
3
Amy
Retail, N/A employees
More than a year
“HRIS Review of Infinisource”
Pros
Continuous improvement of the product over the years is acknowledged as a positive aspect.
Cons
Disappointment with the product not being truly all-inclusive and skepticism about sales claims.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rocio
Philanthropy, N/A employees
More than a year
“Not a worth while product!”
Pros
Affordable yet a blend of sentiments regarding overall contentment.
Cons
Disappointed with the inability to customize features and numerous bugs.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
3
Functionality
3
JaNice
Farming, N/A employees
More than a year
“Great Product and Simple to use”
Pros
Simple to use fast service from the beginning to the end of phone calls.
Cons
Minor flexibility issues reported potentially related to the boss's preferences.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“so secure it trips over itself!”
Pros
Affordable yet a blend of sentiments regarding overall contentment.
Cons
Excessive authentication processes criticized for hindering productivity.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
3
Functionality
4
Debbie
Primary/Secondary Education, N/A employees
More than a year
“Time Force is terrific for our school district”
Pros
User-friendly easy to read good employee access and superior tech support.
Cons
Print feature and small print on reports in IE mentioned as concerns. The software could have better settings.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10