isolved HCM Reviews

“Easy to train employees

Pros

The ease of training over 90 employees on the program thanks to its user-friendly nature simplifies the onboarding process.

Cons

Concerns about the unknown support quality beyond the implementation phase are raised.

“Great product but unreliable

Pros

The straightforward installation process and ease of use contribute to the software's positive reception.

Cons

Server reliability issues and unfulfilled promises regarding customizable reports are mentioned as significant drawbacks.

“It is easy to schedule time off.

Pros

The convenient feature of easily requesting time off is highlighted as a positive aspect of the software.

Cons

Challenges with shift work and time entry are highlighted as difficulties in the user experience.

“A versatile program for tracking timecard and HR info

Pros

Information accessibility and quick loading times along with the ability to generate and save reports as templates contribute to the software's functionality. Additionally employees can document HR specifics for later retrieval.

Cons

Streamlining certain steps for logging in requesting vacation and viewing information is suggested to enhance user understanding.

“Good experience with the product

Pros

The ease of use combined with the knowledge of the first contact salesperson enhances the overall positive experience with the software.

Cons

Communication challenges with technical personnel and issues related to fingerprint recognition on time clocks are raised.

“A great tool for my HR Department of One!

Pros

The Employee Self-Serve portal is particularly praised for its helpfulness to HR support staff allowing employees to update records and obtain HR or corporate documents electronically.

Cons

Delays in implementing timecard and payroll integration are attributed to the company's complex time reporting features.

“Simple User

Pros

The Internet Explorer interface is preferred adding to the overall user satisfaction with the product.

Cons

Numerous bugs in reports unclear time punch recordings and frequent updates causing instability are reported as significant issues.

“reliable, easy to use....

Pros

The commendable timecards and the ability to communicate with the vendor are noted as positive aspects.

Cons

Difficulty in changing timecards to spreadsheets is noted as an area of improvement.

“Not a good system for timekeeping.

Pros

Despite the software's potential in job and task tracking users express frustration with the support experience highlighting challenges in realizing its full capabilities.

Cons

Frustration with tech support and the product's lack of functionality for the user's needs are expressed.

“Spotty at best. Would not recommend.

Pros

The product's effective time tracking capabilities and real-time features are acknowledged as positive attributes.

Cons

Dissatisfaction with customer support response times and the transition process is highlighted.

“The worst product support ever

Pros

While the sales department is highly praised some users express disappointment with unmet expectations and unfulfilled promises.

Cons

Bugs in the software requiring extensive troubleshooting after upgrades are mentioned as a significant drawback.

“Great Implementaion Manager

Pros

The standout feature of the implementation project manager's dedication to ensuring compatibility with new financial software is highlighted. The affordability of the product for a hospital of significant size is also mentioned.

Cons

Challenges in implementing both new payroll software and TimeForce simultaneously are acknowledged emphasizing the importance of detailed support manuals.

“Great HR / payroll tool!

Pros

Recognized for its comprehensiveness the software is considered to have almost everything needed for managing internal customers effectively.

Cons

The absence of features for tracking health insurance costs or 401K contributions is highlighted as a limitation.

“Great Product. Great Installation Support.

Pros

Acknowledging the challenges during implementation due to the internal project manager's medical leave positive feedback is given for the additional support provided by the Implementation Coordinator.

Cons

Training requirements for mastering the Admin Function are mentioned but high-quality customer support mitigates the challenge.

“Horrible Prouct

Pros

The ability to access the site remotely is noted as a positive aspect although further benefits from the product are limited.

Cons

Problems with the time clock system especially when separating the third shift are identified as significant issues along with challenges in tracking accruals.

“Excellent product

Pros

The ease of use and overall capability of the product to meet the company's needs are highlighted as positive features.

Cons

Overall satisfaction is expressed emphasizing the absence of any aspects disliked about the product.

“No extended service agreement? You are on your own.

Pros

Acknowledged as a comprehensive system the software's effectiveness in addressing timekeeping needs for many businesses is highlighted. Users express optimism about potential improvements and additions.

Cons

Concerns about the lack of self-help options after the service agreement ends are raised impacting IT professionals tasked with system maintenance.

“Time Force II Implementation

Pros

The variety of customizable options and thorough support from the implementation specialist contribute to the positive experience with the software.

Cons

The lack of functionality on applications particularly on iPhone is noted as an area that needs improvement.

“Employee Time Tracking

Pros

The exemplary customer support from the initial stages especially during the implementation process adds to the positive outlook. Users express anticipation for the benefits of using TimeForce in tracking employee hours.

Cons

Positive sentiments are expressed stating there is nothing to dislike or be concerned about with the product.

“Multiple customization options available

Pros

While the software is recognized for its integration with QuickBooks and customizable options users express concerns about its speed and the complexity arising from multiple methods.

Cons

No specific dislikes or concerns are identified.