Jibble Software Reviews

“BEST customer support!

Pros

We were dealing with some latency problems and when I contacted their support team through email, I was really impressed by how professional and genuinely helpful they were. Even after we tried troubleshooting and adjusting various settings without success, I figured we'd hit a dead end. But then, almost like magic an app update dropped the very next day that completely resolved our problem! I can't say for certain if they developed that fix specifically for our situation but it definitely felt that way.

Cons

The app started getting pretty slow after using it for a while but when we contacted support they sorted it out fast. Can't complain about there customer service at all.

“easy navigation!

Pros

Interface is very easy to use and I can find everything without hunting around for features. Navigation feels natural and logical.

Cons

It would be nice if they offered a few basic reports at no extra cost.

“Awesome features!!!

Pros

I love the GPS tracking feature, it makes location management so much easier. The task tagging system helps me stay organized and the reporting capabilities give me all the insights I need. The mobile app is pretty friendly too.

Cons

We'd appreciate the addition of geolocation tracking (latitude/longitude) with map visualization to monitor the locations of clock-in and clock-out events.

“smooth and integrable for team tracking

Pros

The app works on all my devices and has a really smooth interface. I can monitor time for both big and small teams across various activities, whether they're working for different clients or on separate projects. The Slack integration and mobile apps make everything quick and convenient to use.

Cons

The reporting feature is very disappointing and takes forever to load. I would love to see geofencing added as an option.

“Fantastic system with great power-ups

Pros

I enjoy using this system overall and the Power-Ups are fantastic. There's an impressive range of useful features that make everything more efficient.

Cons

Nothing comes to mind that I'd change about it.

“effortlessly user-friendly across devices

Pros

Its very user friendly and switching between desktop and mobile feels effortless. We needed something for time tracking that would work with our flexible workforce and this has been perfect for that purpose.

Cons

I have not found much to complain about yet. It would be nice if you could fix incorrect time punches through the app instead of having to use the desktop version.

“Excellent automated tracking for field teams

Pros

love how employees can't mess with their timesheets since the system automatically captures location, time and date when they clock in. Same thing happens when they clock out. For our sales team and contractors working in the field, this gives me excellent visibility into what everyone's up to throughout the day.

Cons

Occasionally I run into some glitches that prevent me from clocking in or out and there are times when the app crashes completely, leaving me unable to track my time. Other than that, I dont have any major complaints since the system is really simple and just tap to clock in and out and everything gets recorded automatically.

“Best for all tech skill levels

Pros

Anyone can pick it up regardless of their tech skills. Users can log in and complete their hours so easily that we've eliminated complaints about the task entirely. The accurate recording has also fostered a more equitable workplace culture.

Cons

I've had a little trouble getting the pre-fill features to work consistently, maybe I'm not using them right? One thing that would be super helpful is a quick, monthly pop up demo that walks us through the paid features. It'd be great to easily understand whats available and see if any of them could help our team in the future.

“Great reports but outdated website design

Pros

The commands are very easy and the reporting features have been a game changer for me. Ive been able to pinpoint exactly which team members were struggling with their responsibilities and develop targeted solutions. Plus, its helped me map out dependencies so we avoid those frustrating delays when one person is stuck waiting for another to finish their part.

Cons

The website's design is looking outdated compared to other tools we use. A visual makeover would significantly improve the user experience.

“All-in-one hub

Pros

I love having everything in one place where my whole team can access it. Makes my job as a manager so much easier and the Slack integration is a nice bonus!

Cons

It would be helpful if we could customize the 'over 8 hours' alerts since they can feel excessive when youve simply forgotten to clock out. Maybe many of us just need better guidance on setting up notification preferences.

“quick and flexible UI for time tracking

Pros

UI is really quick and interactive which makes everything so much easier. I appreciate how flexible the time reporting is and I rely heavily on tasks since I need to break down all my time for clients.

Cons

There's this annoying one-minute wait time whenever you exit something before you can start anything new or else everything gets all mixed up and confusing.

“Best tool

Pros

This has been one of the best tools we've come across in the market. For hassle-free, self-sustained attendance tracking, it has added real value and brought our maintenance time way down when managing attendance at our music learning center. We also love the priority support and flawless functionalities that open up limitless new posibilities. The Slack and other integrations are awesome too. Keep up the great work!

Cons

It doesn't handle future attendance marking when someone has planned leave scheduled. Also, the reporting could really use better business intelligence features to make it more useful.

“great flexibility

Pros

The flexibility this gives my team is incredible & everyone can work from anywhere while I keep track of progress and make sure nobody's burning themselves out.

Cons

The pricing can be high when your just starting out, though I'm probably being picky here. What I've seen for per-person costs isn't terrible if you're keeping your team small initially.

“Simple free tool for remote teams

Pros

this free tool solved some basic attendance tracking problems for my project based business. It's been very helpful when I'm working remotely and the interface is refreshingly simple both for me as the owner and for my employees to use.

Cons

Not much to complain about honestly! It even includes charts which is handy.

“smooth setup but needs better integration

Pros

It is really simple and doesn't take much effort to get up and running. You barely need any training to figure it out.

Cons

Integration with planning tools could be better and this limitation makes workflow coordination more challenging than it should be.

“effortlessly simple to set up and use

Pros

Setup process is incredibly simple and took just minutes to get everything configured. My colleagues downloaded the app and were onboarded almost instantly. After using this for about 4 months, I really appreciate how simple and direct the interface is. There's no unnecessary complexity which makes daily use effortless.

Cons

I had issues where our staff downloaded the app and created their own team instead of joining ours. These employees were checking into there personal team rather than the company one. Could've been avoided if we prevented downloads before sending proper invitations.

“An affordable, integrable and well-supported time tracker

Pros

I really love how easy this tool is for tracking time, not just through the website but with Slack, Chrome and other integrations that make my workflow much smoother. The pricing is significantly more affordable compared to alternatives like Harvest which was a huge factor for us. Deployment across our team was incredibly smooth and whenever we've run into questions or issues, the customer support team has been quick and genuinely helpful. We're definitely planning to stick with it moving forward.

Cons

A few areas could make the platform even more powerful. The Chrome extension is handy but feels a bit limited, adding more features and a search bar would make finding tasks much quicker. The reports are useful but could be more comprehensive and have a cleaner layout. Personally, Id love the ability to customize the main dashboard and track personalized metrics, like average time spent per client. That kind of flexibility would make performance tracking much more meaningful for us.

“easy clock-in with great support

Pros

The app makes clocking in and out super simple for our team and the reporting features are a huge help when it comes to processing payroll.

Cons

We had some initial hiccups but thanks to great support, our time tracking is now flawless.

“Great views but sluggish performance

Pros

I love the Chrome extension, it's incredibly useful. The ability to switch between daily and monthly timesheet views really simplifies how we track our time

Cons

It can be sluggish sometimes. I also dont like having to scroll through every single member just to find my name as the administrator.

“effective but costly

Pros

Very easy to use and works smoothly across all platforms. Love that I can track PTO without any hassle. Training was minimal and my team literally got started within minutes of setup. The Excel export feature is fantastic for keeping yearly records and when someone leaves, I can easily download their data before removing them from the system. Makes employee transitions so much smoother.

Cons

The cost per person really adds up especially when you're trying to track volunteer hours for a nonprofit. It becomes way too expensive for what we need! Would love to see a discounted version for nonprofits even a stripped-down feature set would work since we dont need employee benefits. Just basic volunteer hour logging would be perfect.