Jibble Software Reviews
Total 129 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars89%
4
Stars9%
3
Stars1%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marija .
Mid Market, 51-100 employees
“Simple tracking with powerful geolocation
Pros
I appreciate how simple this time tracking tool is and it lets me monitor attendance while generating detailed timesheets and reports for client presentations. The geolocation feature is particularly powerful for tracking field sales activities.
Cons
There were a couple times when I couldn't access it during updates but luckily the Kiosk+ feature let me keep working offline so it wasnt a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex O.
Mid Market, 51-100 employees
“Helpful features, frustrating new limits
Pros
Slack connection has been really helpful and the reporting feature lets me quickly see the numbers and figure out client billing amounts when I'm working with Xero. The front-end design is clean and makes sense to use.
Cons
While I understand the need for system integrity, the new restriction preventing time entry adjustments when an employee is already marked 'out' has created a significant hurdle for our backdating and correction process. This is particularly challenging when we need to override an autojibbled status to ensure accurate records. Furthermore, our reporting and project billing would be greatly improved if we could include historical data from former employees without cluttering active timesheets. Lastly, regarding the billing structure, offering more flexible, tiered pricing or the ability to purchase individual power-ups would not only better serve diverse customer needs but also potentially increase upgrade adoption and overall revenue for the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Enterprise, 500+ employees
“simple Chrome extension for tracking
Pros
The Chrome extension simplifies time tracking for our team across multiple daily activities.
Cons
Currently, accessing data for removed members requires a separate export. It would be more efficient if this data could be integrated directly into the reporting interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“User-friendly but lacks monitoring
Pros
User friendly interface and I appreciate how customizable everything is, especially the time tracking options. Their support team has been fantastic whenever I've needed help.
Cons
There's no way to monitor vacation time or other time-off requests. It doesn't notify you when someone's running late or doesn't show up for their shift.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 51-100 employees
“Enjoyable and secure
Pros
Very simple and enjoyable to work with! The location tracking and facial recognition features give me confidence that all check-ins and check-outs are legitimate.
Cons
no cons to mentions, really.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Mid Market, 101-500 employees
“Great reports :)
Pros
I like how it lets me monitor time spent on different tasks and pull detailed reports from that data.
Cons
Setting up connections with QuickBooks requires extra steps since there's no direct integration available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Mid Market, 500+ employees
“Excellent but sometimes misses slack posts
Pros
This integrates with Slack and the time tracking capabilities are excellent for monitoring client work and various project tasks.
Cons
Sometimes it doesn't pick up logins and descriptions I post in Slack, so I have to go fix them manually on the web dashboard.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Enterprise, 51-100 employees
“Easy tracking needs auto-clock-in
Pros
Really easy to use when it comes to tracking time sheets. The kibble bot integration with slack makes clocking in super convenient.
Cons
I wish the app would just clock me in automatically when I open Slack. Having to do it manually is a pain.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 101-500 employees
“Gets clunky working from home
Pros
It's really user friendly and gets the job done well. Helps me stay organized and focused on what I need to accomplish.
Cons
Working from home gets a bit clunky since you have to take an extra step that feels unnecessary, especially if your schedule doesn't follow the typical 9-to-5 routine
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6