JobAdder Reviews

Pros

Overall I think the product itself is satisfactory. Its general usability works fine. I've had recruiters tell me they find it simple to use.

Cons

Honestly I wouldn't recommend JobAdder at all. For a company that touts itself as a market leader I'm disappointed by how customers are treated. The support experience is terrible and I've escalated many problems up to director level only to get hollow promises and almost no real fixes. Too often my emails go unanswered; on a few occasions I have followed up five times without any reply. This level of service makes me wary of continuing to use the platform.

Pros

I really like how well it integrates with Seek. The site's visual design and overall feel appeal to me...it's simple to move around and I can easily find things. It also offers excellent communication tools including the ability to save email and interview templates.

Cons

When I am screening candidates I can't filter their responses to the screening questions instead I have to open each application and read answers one at a time

Pros

the product's look and feel are quite pleasing and I find the UI simple.

Cons

But I ran into a serious drawback.. there isn't enough flexibility to use fields for populating contracts and to top it off our implementation partner went out of business and we lost the money we paid.

Pros

Initially their sales representative was highly involved and answered every one of my questions quickly before we bought.... the pre-sales communication to be timely and proactively handled throughout the process.

Cons

After the sale the same representative who had been so responsive before purchase went silent as soon as billing problems cropped up. I was disappointed that he also failed to step in when JobAdder wouldn't honor the clearly written agreement about the fixed one-month trial period. During our test run we were required to enter a credit card and I couldn't find any place in the platform to apply the agreed amount, there simply wasn't an option anywhere in the system to do so.

Pros

I have found the interface easy to use and it's constantly adding new features.. very intuitive and it helped me multitask while shifting smoothly between roles and candidates. The subscription depended on how many users we had with no lock-in contract. Also I could customise email signatures and many other features.

Cons

When AI matching was first rolled out, I noticed it wasn't always up to scratch though I get that there are bound to be kinks with any new technology.

Pros

been using this platform and its really solid that offers a ton of integrations which makes recruiting feel streamlined and even taps into some AI-powered tools.

Cons

However the mobile app is somewhat limited as I hv found that it wasn't fully functional and offered far fewer features than the desktop or full web version.

Pros

This software provides a candidate database and simplifies project management for recruitment.

Cons

The email/calendar integration is practically useless. It's surprising that Google Workplace users still require a widget plugin, as it feels outdated. Additionally, the customization options for fields are severely limited, and the LinkedIn integration does not function as advertised. Posting jobs to LinkedIn directly from JobAdder has become less functional, rendering it practically useless. Attempts to verify your domain for direct email sending from JobAdder never seem to work. Support response time is slow, averaging 4-12 hours via email. However, when they do respond, they tend to provide links to articles that I have already read, rather than addressing my specific concerns.

Pros

the interface is incredibly easy to use.. It never feels complicated or overwhelming.

Cons

Honestly Job Adder includes everything I needed I can't think of any.

Pros

I find the database management, candidate tracking and marketing features really easy to use and very effective

Cons

Sometimes it feels glitchy to me while I'm searching the database it's easy to accidentally click outside the search and then I lose my results

Pros

as a recruiter the platform provides me a complete and end-to-end recording of processes and data concerning candidate and client management, along with the related relationship building and retention.

Cons

I currently move a variety of detailed documents from Office 365 into JobAdder manually at the close of each project or process which can be time-consuming; however, it might not be a true problem since I could probably find a tutorial or a tool to automate the task.

Pros

I've been using JobAdder for over six years and have to say it's a standout system that keeps getting better. From my perspective, the team constantly pushes updates and improvements so it feels like the platform is improving every single day. With a clear understanding of recruiters' needs, the product often anticipates what we want next. Their support crew is impressively responsive, even accommodating queries within New Zealand timeframes which I really value. Overall I'm very happy with the system and don't see myself moving away any time soon. The how-to tutorials and the software update videos are brilliant for someone like me who is short on time; they make it easy to stay current and actually use the new features.

Cons

The one downside I've noticed is the website interface which wasn't customizable enough to match my brand's style. As a result, I now post job ads to my website manually and that's not great for efficiency. What I wanted was the ability to include a picture and apply a particular font to fit our identity but the template choices were too limited and the overall layout didn't align with our design. If more control over visual elements were offered, it would solve this issue for me.

Pros

Overall I find it really simple to keep track of candidates and to set up both company and individual candidate profiles: the interface is easy and I highly recommend JobAdder.

Cons

That said I wish they would add more features because it would make the platform even more powerful and flexible for our needs.

Pros

Having ad scheduling and the ability to publish to multiple platforms simultaneously has completely changed things for our team. We can reclaim a huge amount of time by not having to randomly post ads throughout the week across different channels, everything can be done in one go now which is fantastic for managing candidates and really saves us time!

Cons

On a candidate's profile I can't immediately see which platform they applied from; I have to dig around inside the details to find that information for each candidate.

Pros

I find it incredibly simple to use, particularly when I'm in Outlook and need to attach emails or set up applications.

Cons

One improvement I'd like to see is that using a feature would open side tabs so I can work with multiple windows instead of having to constantly navigate back.

Pros

I appreciate that everything I need is consolidated in one place and the smart integrations keep evolving with new ones added on a regular basis. The support has been responsive with only occasional dropouts and I rely on it daily for recruitment tasks.

Cons

Honestly I can't readily think of any negatives; in my experience it functions as a powerful CRM platform.

Pros

From my perspective, it's super intuitive and neatly organized and I can hardly think of any feature that would make it better.

Cons

One thing I find missing is a quick way to view someone's compliance status; I often wish there was an at-a-glance indicator for that.

Pros

I find it very easy to use and it's consistently updated to reflect current trends and new features.

Cons

Sometimes I have to get the admin or technical team involved whenever I want customizations which can be inconvenient.

Pros

So far, my experience has been very positive: tasks are completed quickly and with minimal effort and everything is kept in a single location. I also find JobAdder really straightforward to navigate because the menu options are clear and uncomplicated.

Cons

I've noticed that, at times, integrating updates to candidates' profiles with our company's other essential software can be quite slow and takes a longer than expected amount of time.

Pros

Honestly where do I begin... it handles Candidate Management, Business Development, Finance and Costing and even Advertising.

Cons

The cost is skyroacketing over the time and it's going to sting when I have to buy more licences.

Pros

I am glad that implementation was very easy and it connects smoothly with our other HR system (HiBob) and it acts as a single source of truth for all hiring-related activities.

Cons

Personally the app can feel a bit complex at times and takes some time before I'm comfortable using it but I know that proper training fixes that.