MakeShift Software Reviews

Pros

The way they've structured employee and management organization is really well thought out from my perspective.

Cons

From my perspective the mobile app doesn't let you add notes which is really frustrating when you're on the go.

Pros

I can quickly download files and get them into our payroll system without any hassle.

Cons

Finding staff across various departments can be tricky for my team.

Pros

Really love how simple the employee interface is, checking my schedule is easy and hassle free.

Cons

Adding shifts one by one is pretty tedious work for me. Would be much better if there was a way to bulk add them instead. Also wish you could export all departments together into one PDF rather than having to do each shift individually.

Pros

I appreciate being able to access all my staff information and schedules from a single place. Looking up contact details or checking employee info is really convenient when everything's centralized like this.

Cons

PTO approval process and statements run through a separate app which is frustrating for my team. Would be great if everything could be handled in one place for a more aligned experience.

Pros

simple to navigate and I can view extra details. Adding new team members is easy.

Cons

I wish there was more flexibility to adjust the layout and sizing options.

Pros

Honestly this tool is easy to navigate for me and it can adjust work schedules without any hassle.

Cons

Login page integration with ADP can be pretty confusing when I first used it.

Pros

scheduling organization features really work well for me and I find it quite effective for managing my daily tasks.

Cons

system randomly assigns shifts to staff members who never even requested them. For me everything except this, is perfect.

Pros

I find it really user friendly and the color palette is quite appealing.

Cons

I'm not a fan of how there's no way to set up rotations for time off and vacation days.

Pros

I usually don't write reviews but this one deserves it. I appreciate being able to customize it for different job sites and programs. The ability to search for staff members and create their schedules is really handy.

Cons

Lack of a chat feature is frustrating for my team and admins can't see when staff drop shifts or attempt to switch until someone actually picks it up.

Pros

How this tool simplifies shift planning and employee scheduling is great. It's a real time saver when I need to find staff to cover open shifts.

Cons

Haven't found any real issues yet, everything seems pretty easy and user friendly for me.

Pros

This tool has been fantastic for our team. It handles shift booking easily across all 5 of our locations, managing different roles and certification levels without any issues. We've saved countless hours on payroll processing and schedule creation, publishing schedules is now so much quicker than before.

Cons

I really wish there was a built in messaging system for company announcements and team chATs. Right now we're stuck using another app which makes things pretty clunky.

Pros

Calendar layout is really clean and simple to navigate. However I'm not impressed overall and think this would work better for restaurants or retail businesses.

Cons

I find it pretty challenging to work with since it creates another thing to keep track of and basically duplicates what we already have in our spreadsheets. The interface isn't very user friendly and updating it every time there's a schedule change or call-off becomes really difficult. Having to add or delete employees from my schedule, especially when they're from different offices, is something I really don't like. While it handles regular employees okay, things get much more complicated when dealing with Mohs procedures. The shift pickup and drop feature doesn't really apply to our business, it seems more designed for restaurants or retail environments. Given that we don't use most of the features, it doesn't feel cost effective for our company. Our employees can't even access it which makes everything less efficient. I also don't appreciate having all the admins visible on the schedule display.

Pros

I love how this tool makes scheduling so easy, no more headaches trying to coordinate everyone's shifts. The ADP Enhanced Time integration is exactly what we needed and works easily. We actually looked at Hot schedules first but when we realized it didn't connect with ADP, the choice became obvious.

Cons

For me the only downside is when someone on our team previously used this tool at another company, we run into import errors and have to reach out to support to get there old email removed from the previous profile.

Pros

I'm impressed with how simple this is for my team, they can easily submit their availability and make changes when needed. The shift swapping feature is fantastic since staff can handle everything themselves and I just approve the final arrangements. The mobile app is incredibly convenient because employees swap shifts at all hours and I don't have to be tied to my computer to approve them. One feature I really appreciate is when someone requests an open shift, it automatically shows what there total hours would be if they take it on.

Cons

The only thing that bugs me is not being able to edit open shifts, you have to delete them entirely and start over which is pretty annoying.

Pros

Interface is really easy and lets me track everything I need, handle shift swaps easily and request time off without any hassle.

Cons

sometimes the scheduling tools glitch on me and end up publishing content way earlier than I intended.

Pros

scheduling has become incredibly easy with this platform and my team really appreciates being able to check their schedules whenever they need to. It's simplified quite a few aspects of how we manage daily operations.

Cons

I really wish I could customize what gets labeled as "partially filled", that would make things so much more flexible for our workflow.

Pros

The schedule templates are incredibly helpful and I really appreciate how easy it is to set up rotations. The drag and drop functionality makes everything so much smoother to manage.

Cons

Moving shifts from one person to multiple people at once isn't possible which can be frustrating when I need to redistribute work quickly.

Pros

Navigation feels simple and easy for me. The announcement feature is really handy and I appreciate being able to post shifts for others to pick up. Getting notifications directly on my phone is a nice touch too.

Cons

Would love to see color coding for shifts added. Since we move staff between different locations, having the ability for employees to swap shifts across sites would be really helpful.

Pros

setup is really user friendly for me and it makes navigating through different departments and schedules easy and clear.

Cons

I haven't run into any problems with it so far.

Pros

Colorful tiles and rotation features make it so much easier to build schedules when I am managing 40+ employees.

Cons

I wish there was a way to search by shift instead of just by individual person.