Metaview Reviews
Total 50 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars98%
4
Stars2%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bill B.
Mid-Market, 500+ employees
“Accurate transcription and summaries
Pros
What I love is accurate interview transcription that I can save to a candidate's profile in my ATS so I'm not juggling note-taking while talking. Conversations feel far more natural now because I'm not splitting attention. I can also create short interview clips to send hiring managers that highlight answers to important questions. Custom summaries give me the candidate overview exactly how I need it. The transcriptions are searchable with AI help so I can ask for specific details in plain language (for example, remind me why the candidate is looking for a new job right now).
Cons
Full ATS integration would be ideal so I could automatically upload summaries and transcripts without doing it manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ross B.
Mid-Market, 500+ employees
“Highly precise and customizable notes
Pros
I'm amazed by how precise the conversation notes turn out to be. Even better, I can tweak them in virtually countless ways to suit my needs. The AI excels at condensing the dialogues and it's genuinely transformed the way I work, boosting my productivity in a way I hadn't expected.
Cons
There honestly isn't anything I can point to as a drawback and I notice they keep rolling out feature updates nonstop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh S.
Mid-Market, 500+ employees
“Simple and precise operations
Pros
this program impresses me, it's highly precise and simple to operate, with excellent ways to present data and information, integrations work easily, setup was fast, I rely on it daily, it helps me concentrate during interviews, it's indispensable!
Cons
can't think of any issues, for me it's easy and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivia G.
Enterprise, 500+ employees
“Supports fair and evidence-based hiring
Pros
We've found this product really improves our ability to make fair, evidence-based hiring choices. Being able to pull up past conversations means we can confirm details instead of relying on fuzzy memories which adds a much-appreciated layer of fairness to the process. It's also surprisingly flexible, we don't just use it for interviews but for kick-off and debrief calls too so it serves a lot of purposes across the hiring lifecycle. On top of that, the product keeps getting better, recent updates like improved filters make it noticeably easier to pull insights and evaluate interview performance. The customer support is outstanding, genuinely best-in-class. Whenever we've had questions, the team replies quickly and is always helpful which makes us feel well-supported. I also love that our feedback actually gets acted on and rolled into product updates quickly, that responsiveness makes us feel like true partners in development.
Cons
Capturing internal calls with several participants can be time-consuming because I still have to tag each speaker manually and I find AI results need human review to ensure accuracy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Chris M.
Mid-Market, 500+ employees
“reliable daily note-taking
Pros
As a Recruiting Leader, I rely on this tool to record interview notes. The transcription and note-taking are impressively accurate and syncing with my calendar for scheduling is easy, we run G-Suite and it links easily to our ATS, Ashby. I also value how it can distill and summarize the conversation afterward and provide post-call analysis. Their support team has been responsive and they keep rolling out updates and new features to make the product better for users. I use it every day during phone screens and panel interviews, setup was extremely simple and it worked right out of the box with almost no friction.
Cons
A few small inaccuracies show up occasionally and I notice recording personal details may make some candidates hesitant so I'd like automatic masking of sensitive data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janka Z.
Enterprise, 500+ employees
“Transformative for interviews
Pros
Honestly without this tool I would dread doing interviews anymore, it's that transformative for me. For what feels like a silly, "funny money" outlay of about $20-60 a month, I get to enjoy relaxed, human conversations with candidates while barely lifting a finger, well, almost none. The chatbot literally shows up to every interview by itself (I don't have to send invites) since it pulls directly from my calendar and ties into our ATS. It captures notes, records video in 32 languages (which has saved me more times than I can count) and feels like Fireflies but specifically built and juiced up for interviewing. On top of that, it generates a super-quick analysis and a tailored report based on the criteria I set. I keep a preset report template for the hiring manager, covering salary expectations, motivation and why the candidate fits and the bot fills that in right after the call. After I toss in a few cultural/team-fit observations, I can turn that into a polished email in about 2-5 minutes. When I need follow-ups, I just ask the chatbot a question and get the answer instantly. Everything is congreatated in one place, I can run interviews from anywhere without needing a laptop or a notebook and honestly, I have no desire to go back to the old way.
Cons
I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tory D.
Mid-Market, 500+ employees
“Improves interview quality and comparison
Pros
As a recruiter I've found this tool has completely changed how my hiring managers and I run interviews. Its precise, thorough notes let us concentrate more on the chat which helps us build better rapport with candidates. The AI assistant is incredibly handy especially the TLDR feature when I'm scanning for keywords in the discussion. The Interview Comparison tool makes it much easier to line up candidates side-by-side (particularly when hiring drags on) so we can pick out the strongest people. For the price, this tech delivers real value, it saves everyone time and lifts the overall quality of our hiring process. Honestly as someone who hires for a living, what's not to like?
Cons
Nothing to mention here and I'm really looking forward to advanced in-room recording capabilities so I can use it for face-to-face interviews as I do for remote ones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colleen M.
Enterprise, 500+ employees
“Timesaver with TLDr summaries
Pros
Using the AI Notes has been a huge timesaver and lets me concentrate on the conversation instead of juggling listening and typing. I never worry about missing details because I always get comprehensive, well-organized notes to go back to from candidate interviews. I'm also a big fan of features like the TLDR that can quickly produce a one-paragraph summary covering the exact points I want to emphasize. It makes sharing notes with hiring managers much easier.
Cons
The tone sometimes feels formal and robotic so I usually tweak the wording before sharing notes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Marcy C.
Small-Business, 11-50 employees
“boosts productivity and candidate focus
Pros
This tool has honestly transformed how I handle recruiting for the better, in so many small but important ways. It lets me concentrate on candidates instead of constantly jotting notes and that change has made my interviews flow more naturally and feel more engaging. The app reliably captures and organizes interview details so I waste less time on admin tasks and have more time building rapport. Its simplicity and note accuracy have significantly improved my productivity. Also, I trust the information I'm reviewing since it mirrors our conversations accurately. It really feels like there's a personal assistant truly present during every interview!
Cons
I love everything about it and I find the regular updates and tweaks very helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David M.
Small-Business, 11-50 employees
“pre-screening and reference checks
Pros
As an agency recruiter, I've gotten huge benefit from this platform for pre-screening interviews, post-client feedback conversations and reference checks as well. I appreciate that it allows me to build templates that extract and condense the exact details I need from a call and I can also make bespoke templates using plain language prompts. I rely on the TLDR feature when preparing my candidate summaries for hiring managers. If I need to revisit anything, I can pull up other parts of the recording and I never miss elements from the conversation. I've even used the call snippet tool to share brief audio excerpts with candidates or hiring managers to validate something. After a long discussion with a candidate about the factors influencing their decision on an offer, I quickly created a template that outlined what the hiring manager should do to address each of the candidate's motivators for accepting. So, I find it really adaptable and the real wins for me are time savings, having all pertinent details available when required and being able to openly and proactively share information that can help move a hiring process forward when it might otherwise get stuck.
Cons
Setting the gender of speakers for Job Interview calls would be useful and I notice improved text formatting and a Word export tied to company templates would make sharing results much smoother.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Acts like a second brain
Pros
Using this tool feels like having a second brain. Not only do I get to rewatch interviews whenever I need but I can also prompt the AI assistant for specific points I can't quite recall. The built-in templates help me shape the final deliverable for my reports which saves an enormous amount of time. During conversations I'm able to give my full attention to the other person without worrying about scribbling notes and appearing distracted. I genuinely enjoy working with it and have already recommended it to many colleagues and friends. It's part of my daily routine, integrates easily with all our systems and runs without hiccups. Whenever I've needed help, Customer Support has been outstanding and extremely helpful.
Cons
Occasionally I speak in my native German during conversations and while the tool handles it reasonably well, it's not flawless. Every so often the outputs are unintentionally amusing but in practice they're still usable and don't break my workflow. I've noticed continuous improvements nearly every day so the quality keeps getting better over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brittany M.
Mid-Market, 500+ employees
“removes pressure from note-taking
Pros
Honestly this tool has taken away the pressure I used to feel about capturing every detail during interviews. I hadn't understood how much note-taking was interrupting the flow and making my chats with candidates feel stilted. Now I don't have to over-prepare and I can jump straight into a genuine conversation. What really impresses me are the templates you can set up, they automatically sort, filter and arrange the AI-generated notes so they read cleanly whether you want short snippets or long form, paragraphs or bullet points and even grouped by topic or question. I also appreciate the option to redact sensitive bits when someone shares too much. Out of all the recruiting AI note tools I've tried, this one is the top by far and I couldn't be more pleased.
Cons
No complaints at this point, I'm enjoying everything about it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ave A.
Small-Business, 11-50 employees
“aligns workflow and team efficiency
Pros
For me this tool has completely transformed my workflow and boosted my team's efficiency so we're able to concentrate on what really matters, building relationships with candidates. Our interview notes are noticeably better now and I find turning them into concise summaries for hiring managers incredibly easy thanks to the product's built-in features.
Cons
Because my team works in several languages I'd love to see better transcription accuracy for Estonian specifically as it's the one we've noticed issues with. I'm not certain how well it handles other non-English languages but improvements there would be appreciated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hien M.
Enterprise, 500+ employees
“Indispensable for daily tasks
Pros
Because I use this program for many of my daily tasks, it has become an indispensable tool in my workflow. To me, the app truly saves the day when I need to pull together the key takeaways from conversations with interviewees, coworkers, stakeholders and so on. It also helps me address every question I have so I can recall what happened in the session. The applications feel very intelligent.
Cons
Sometimes the phrasing in the transcripts ends up incorrect, I've noticed this happens on fewer than five percent of entries.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Valeria S.
Mid-Market, 500+ employees
“Simplifies interviews and engagement
Pros
Using this tool has drastically simplified how I run interviews. The AI assistant frees me up to actually engage in meaningful dialogues with candidates instead of getting sidetracked by note-taking. It makes it easy to log important points like someone's tech stack without having to repeat questions and it records the interview well, even picking up on niche terms I'm not always comfortable with. It also helps me be more impartial by confirming that applicants possess the skills we're seeking which keeps my personal biases from creeping in. Being able to pull up and replay interviews my teammates have conducted has proved extremely helpful for keeping things consistent, particularly when I'm stepping into a role handed off by another team member.
Cons
If I'm being picky I will say that on occasion the tool imports the wrong scorecard or fails to populate every field, leaving some information blank.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Veronica M.
Mid-Market, 500+ employees
“efficient AI-powered note-taker
Pros
One thing I really appreciate about this tool is how efficient it is as an AI-powered note-taker. It catches every nuance of interviews so I can stay present and talk with candidates without stressing about jotting things down. The AI also pulls out the most important observations which makes it simple to go back to key moments instead of wading through hours of audio. Its summaries come back neatly organized and succinct, ready for me to skim right after the session which saves a lot of time when I'm writing up post-interview evaluations. Overall it's made our hiring workflow smoother, raised the accuracy of feedback and improved the candidate experience.
Cons
That said I would love more options for customizing the experience, particularly when it comes to automated templates. It would be fantastic if the AI could dynamically adapt templates depending on the profile type or the specific client I'm working with so I wouldn't have to manually tweak things for each situation. Smart template adjustments like that would help me focus on the most relevant insights and craft feedback that fits the role more precisely. It's a relatively small shortcoming overall but adding that level of customization would noticeably improve how I use the tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dave S.
Small-Business, 11-50 employees
“frees up time for strategic tasks
Pros
What really stands out to me about this tool is the massive amount of time it frees up. I used to spend literal hours drafting candidate reports for clients but now the software handles the heavy work so I can concentrate on polishing each report and emphasizing the specific points I want clients to see. That shift gives me room in my day to tackle more strategic, higher-impact tasks.
Cons
not a con but templates feel like they're buried behind too many clicks. I would love a central dashboard where I could view, access and tweak them all in one place instead of jumping around menus.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Karmen T.
Small-Business, 11-50 employees
“Transforms interview workflow
Pros
Using this AI notetaker has totally transformed the way I run interviews. It records every detail and sorts everything out so cleanly that I can spend more of my attention on the person I'm speaking with instead of note-taking. Because it reliably logs the key points, I feel confident nothing important slips through. One thing I really appreciate is that it doesn't try to analyze or judge candidates' responses, unlike several other tools I've tried that overlay their own interpretations and often get it wrong which makes me suspicious of their summaries. I also find it extremely useful for compiling salary surveys and quickly extracting market insights in a short, digestible format. Given how much I value metrics, I especially like that it provides direct feedback on interview quality.
Cons
When conversations are in Estonian, I sometimes notice it fails to capture finer details and occasionally confuses candidates' replies with questions or the interviewer's own comments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harriet B.
Small-Business, 11-50 employees
“simple daily routine integration
Pros
I really appreciate how easily this app slides into my everyday routine and how much time it has saved me making interactions with candidates and hiring managers feel more natural than ever. Being able to stay present in the conversation while the tool captures notes gives me peace of mind that nothing will be overlooked or forgotten and when I need to revisit a specific part of a discussion their AI chat feature makes it simple to pull up the details I'm after. Having the ability to link a candidate's whole recruitment journey with all related conversations provides us with richer data to base hiring decisions on and helps me and my team identify chances to enhance a candidate's interview experience with us.
Cons
Honestly I don't have any complaints. I'm genuinely excited to see how the product evolves and becomes an even more valuable partner for interviewers everywhere soon.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Erica J.
Mid-Market, 500+ employees
“aligns recruiting workflow
Pros
This tool has been an incredible asset for aligning my recruiting workflow and making everything more efficient. I really like that I can use it to capture all the details from my candidate screens, then have it create a succinct summary that draws out the most important points from the conversation so I can clearly showcase a candidate's background and experience. I don't have to spend hours trying to rework messy notes anymore because the platform does the heavy lifting for me! I also appreciate that I can go back and listen to or read the full transcribed conversation any time I need to confirm a specific detail. From my perspective every recruiter should have this in their toolkit.
Cons
Only one major issue: the tool automatically sends notes to meeting attendees when it's used for internal meetings. Not everyone on those invites has access to the platform or knows how it works so automatic emails can confuse people. I'd much prefer to write up a summary and share the notes myself rather than have the system push them out without my review.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10