Total 40 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

43%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

EB

Elena B.

Small Business, 11-50 employees

5.0
September 2024

Keeps our team connected and productive

Pros

I can't believe the value this tool brings! We started with just one team and the benefits showed up right away. It helped us set clear goals from the top down and made everyone see how their work fits into the bigger picture. The feedback loops really boosted our collaboration and performance reviews became easy. The recognition system with kudos is a nice touch and the reports are visually awesome, they make understanding the data so much easier.

Cons

I cant think of anything bad about it but just a heads up for teams getting started, make sure everyone uses all the features. The real value comes when people are actively engaged, so push for input, recognition and feedback from the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
September 2024

Best solution for team communication!

Pros

I find this platform very simple to use and it keeps me up to date with all the important stuff that really matters.

Cons

I haven't had any issues so far, everything works perfectly for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF

Ana F.

Mid Market, 51-100 employees

5.0
August 2024

Extremely helpful for daily work tasks

Pros

I just have to say, the performance feature really stands out to me. Going through performance reviews with this setup has honestly helped me grow so much as an engineer. It's been such a game changer to reflect on the past six months, process the feedback and jot everything down. It's probably the best thing I've experienced for continuous improvement whether it's from sprint to sprint, monthly or yearly. I seriously appreciate this feature.

Cons

The gifs get overwhelming for me. They add a lot of visual clutter that strains my eyes and makes the interface feel too busy.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AR

Andra R.

Small Business, 11-50 employees

5.0
March 2024

Interactive and pleasant user experience

Pros

Love how simple it is to use this platform. It's user friendly and packed with features that are actually helpful.

Cons

I haven't find anything negative with this platform yet, so I honestly have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IM

Iryna M.

Mid Market, 51-100 employees

5.0
March 2024

Strong Platform with Minor Issues

Pros

I'm a huge fan of how simple it is to track peer observations and share best practices with the team through company announcements. The leave request process is so convenient, just a few clicks and it's done. I also really like the appreciation feature, being able to react with comments or emojis makes it feel personal. Overall the interface is easy to use and flexible.

Cons

The biggest challenge isn't really the software itself, it's finding time to do updates while juggling other tasks. Sometimes it's tough to balance digital work with in person customer interactions especially since I really value those personal connections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BR

Bianca R.

Mid Market, 51-100 employees

4.0
March 2024

Easy feedback tool I enjoy

Pros

It's awesome how everything stays organized in one place. It's really cut down on my paperwork which is a huge relief.

Cons

My only worry is that it could turn into a way for management to micromanage our daily activities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RD

Rosina D.

Mid Market, 51-100 employees

4.0
March 2024

Excellent for Building Customer Relationships

Pros

I feel like it creates such a positive atmosphere and brings the whole team closer. The feedback features are also helpful for sharing best practices and getting input whenever I need it.

Cons

I just haven't had enough time to dive deep into using it yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
March 2024

Simple and user friendly software

Pros

It makes communication so easy. The amazing recognition system is fantastic, plus I can log peer observations, request time off and stay updated with company news, all in one spot.

Cons

I wish it had a chat feature, though its more of a missing functionality than a real complaint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
March 2024

All-in-one and easy to use

Pros

I love how this platform brings everything together in one place. It's so easy to communicate, give kudos, log peer observations, request leaves and even share news. Everything I need is right there!

Cons

It's not really a downside but I do wish it had a chat feature. It would make communication even easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AG

Anamaria G.

Mid-Market, 500+ employees

3.0
March 2024

Instant feedback but needs a facelift

Pros

Its really great because it allows me to get quick feedback which is incredibly helpful. Having the ability to receive feedback almost instantly helps me stay on track and make improvements when needed.

Cons

interface could be more interactive. Its a little outdated at times.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

3.0
March 2024

Smooth ux but sometimes laggy and slow

Pros

The user experience is super smooth and there are so many features that make it stand out as a top productivity tool.

Cons

Even though it has a lot of strengths, I have noticed some performance issues like lagging and slow loading times. It can be frustrating.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Mid-Market, 11-50 employees

4.0
March 2024

great features

Pros

I enjoy using this platform! It's super easy to use and I love how user-friendly it is. There are so many cool, useful features that make my work life a lot easier

Cons

slow loading times and limited customization are a drawback for me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

BB

Beatrice B.

Mid-Market, 500+ employees

5.0
March 2024

Simple and connected solution

Pros

Everything is in one place... and I can give kudos to my colleagues. Honestly, that's the best part! It really helps build trust and connection with everyone in the company. Plus it's super easy to use and there are so many functions that make life easier like being able to request leave with just a few clicks.

Cons

Sometimes when the company sets guidelines for tasks, they can be confusing. But I think that's just user error on my part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Michael T.

Mid-Market, 11-50 employees

4.0
March 2024

works best for feedback

Pros

It is a fantastic way to both give and receive feedback in a way that's simple and organized. I love how everything is neatly laid out.

Cons

The leaderboard tables seem unnecessary. I don't think theres much need for that kind of competitiveness within a company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

3.0
March 2024

Limited features

Pros

Such a nice way to say thank you to my colleagues for all their hard work. The ability to easily acknowledge their efforts really helps create a positive, supportive work environment.

Cons

It's not super useful beyond a few features but it's nice to be able to acknowledge good deeds.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

3.0
March 2024

Keeps me updated but lacks tools

Pros

It keeps me updated on all the different interactions happening in the company, which I really appreciate.

Cons

There are some tools I wish were available but they are not there yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

3.0
March 2024

Easy overview

Pros

I can get an overview of the company's general status and get to know colleagues I don't usually interact with. It's a nice way to stay connected.

Cons

It's not always the easiest to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AS

Aida S.

Mid-Market, 500+ employees

5.0
March 2024

Simple and efficient tool

Pros

Appreciate how easy it is to find everything I need on this platform. Its so simple to use, and I never have to waste time searching for things.

Cons

One thing I find tricky is that it has so many features and I am not familiar with all of them yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 11-50 employees

5.0
December 2023

Connects us all, both personally and professionally

Pros

The best thing about Mirro in my opinion, is how it connects us all, both in terms of our personal lives and our thoughts at the office. It really brings everything together.

Cons

Least helpful thing for me is that there's still some reluctance to use it because people tend to be a bit introverted about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LN

Laura N.

Small-Business, 11-50 employees

5.0
November 2023

best tracking and smooth transition

Pros

I love how easy it is to keep track of what I am doing while also keeping everything transparent within the organization. I can check if I am aligned with my coworkers, set goals and it was easy moving from our daily calendar tracking to Mirro.

Cons

Honestly, I have no complaints so far. Everything has been running pretty smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10