Total 40 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

43%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

EB

Elena B.

Small Business, 11-50 employees

5.0
September 2024

Keeps our team connected and productive

Pros

I can't believe the value this tool brings! We started with just one team and the benefits showed up right away. It helped us set clear goals from the top down and made everyone see how their work fits into the bigger picture. The feedback loops really boosted our collaboration and performance reviews became easy. The recognition system with kudos is a nice touch and the reports are visually awesome, they make understanding the data so much easier.

Cons

I cant think of anything bad about it but just a heads up for teams getting started, make sure everyone uses all the features. The real value comes when people are actively engaged, so push for input, recognition and feedback from the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
September 2024

Best solution for team communication!

Pros

I find this platform very simple to use and it keeps me up to date with all the important stuff that really matters.

Cons

I haven't had any issues so far, everything works perfectly for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF

Ana F.

Mid Market, 51-100 employees

5.0
August 2024

Extremely helpful for daily work tasks

Pros

I just have to say, the performance feature really stands out to me. Going through performance reviews with this setup has honestly helped me grow so much as an engineer. It's been such a game changer to reflect on the past six months, process the feedback and jot everything down. It's probably the best thing I've experienced for continuous improvement whether it's from sprint to sprint, monthly or yearly. I seriously appreciate this feature.

Cons

The gifs get overwhelming for me. They add a lot of visual clutter that strains my eyes and makes the interface feel too busy.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AR

Andra R.

Small Business, 11-50 employees

5.0
March 2024

Interactive and pleasant user experience

Pros

Love how simple it is to use this platform. It's user friendly and packed with features that are actually helpful.

Cons

I haven't find anything negative with this platform yet, so I honestly have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IM

Iryna M.

Mid Market, 51-100 employees

5.0
March 2024

Strong Platform with Minor Issues

Pros

I'm a huge fan of how simple it is to track peer observations and share best practices with the team through company announcements. The leave request process is so convenient, just a few clicks and it's done. I also really like the appreciation feature, being able to react with comments or emojis makes it feel personal. Overall the interface is easy to use and flexible.

Cons

The biggest challenge isn't really the software itself, it's finding time to do updates while juggling other tasks. Sometimes it's tough to balance digital work with in person customer interactions especially since I really value those personal connections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BR

Bianca R.

Mid Market, 51-100 employees

4.0
March 2024

Easy feedback tool I enjoy

Pros

It's awesome how everything stays organized in one place. It's really cut down on my paperwork which is a huge relief.

Cons

My only worry is that it could turn into a way for management to micromanage our daily activities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RD

Rosina D.

Mid Market, 51-100 employees

4.0
March 2024

Excellent for Building Customer Relationships

Pros

I feel like it creates such a positive atmosphere and brings the whole team closer. The feedback features are also helpful for sharing best practices and getting input whenever I need it.

Cons

I just haven't had enough time to dive deep into using it yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
March 2024

Simple and user friendly software

Pros

It makes communication so easy. The amazing recognition system is fantastic, plus I can log peer observations, request time off and stay updated with company news, all in one spot.

Cons

I wish it had a chat feature, though its more of a missing functionality than a real complaint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
March 2024

All-in-one and easy to use

Pros

I love how this platform brings everything together in one place. It's so easy to communicate, give kudos, log peer observations, request leaves and even share news. Everything I need is right there!

Cons

It's not really a downside but I do wish it had a chat feature. It would make communication even easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AG

Anamaria G.

Mid-Market, 500+ employees

3.0
March 2024

Instant feedback but needs a facelift

Pros

Its really great because it allows me to get quick feedback which is incredibly helpful. Having the ability to receive feedback almost instantly helps me stay on track and make improvements when needed.

Cons

interface could be more interactive. Its a little outdated at times.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

3.0
March 2024

Smooth ux but sometimes laggy and slow

Pros

The user experience is super smooth and there are so many features that make it stand out as a top productivity tool.

Cons

Even though it has a lot of strengths, I have noticed some performance issues like lagging and slow loading times. It can be frustrating.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Mid-Market, 11-50 employees

4.0
March 2024

great features

Pros

I enjoy using this platform! It's super easy to use and I love how user-friendly it is. There are so many cool, useful features that make my work life a lot easier

Cons

slow loading times and limited customization are a drawback for me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

BB

Beatrice B.

Mid-Market, 500+ employees

5.0
March 2024

Simple and connected solution

Pros

Everything is in one place... and I can give kudos to my colleagues. Honestly, that's the best part! It really helps build trust and connection with everyone in the company. Plus it's super easy to use and there are so many functions that make life easier like being able to request leave with just a few clicks.

Cons

Sometimes when the company sets guidelines for tasks, they can be confusing. But I think that's just user error on my part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Michael T.

Mid-Market, 11-50 employees

4.0
March 2024

works best for feedback

Pros

It is a fantastic way to both give and receive feedback in a way that's simple and organized. I love how everything is neatly laid out.

Cons

The leaderboard tables seem unnecessary. I don't think theres much need for that kind of competitiveness within a company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

3.0
March 2024

Limited features

Pros

Such a nice way to say thank you to my colleagues for all their hard work. The ability to easily acknowledge their efforts really helps create a positive, supportive work environment.

Cons

It's not super useful beyond a few features but it's nice to be able to acknowledge good deeds.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

3.0
March 2024

Keeps me updated but lacks tools

Pros

It keeps me updated on all the different interactions happening in the company, which I really appreciate.

Cons

There are some tools I wish were available but they are not there yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

3.0
March 2024

Easy overview

Pros

I can get an overview of the company's general status and get to know colleagues I don't usually interact with. It's a nice way to stay connected.

Cons

It's not always the easiest to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AS

Aida S.

Mid-Market, 500+ employees

5.0
March 2024

Simple and efficient tool

Pros

Appreciate how easy it is to find everything I need on this platform. Its so simple to use, and I never have to waste time searching for things.

Cons

One thing I find tricky is that it has so many features and I am not familiar with all of them yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 11-50 employees

5.0
December 2023

Connects us all, both personally and professionally

Pros

The best thing about Mirro in my opinion, is how it connects us all, both in terms of our personal lives and our thoughts at the office. It really brings everything together.

Cons

Least helpful thing for me is that there's still some reluctance to use it because people tend to be a bit introverted about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LN

Laura N.

Small-Business, 11-50 employees

5.0
November 2023

best tracking and smooth transition

Pros

I love how easy it is to keep track of what I am doing while also keeping everything transparent within the organization. I can check if I am aligned with my coworkers, set goals and it was easy moving from our daily calendar tracking to Mirro.

Cons

Honestly, I have no complaints so far. Everything has been running pretty smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Andreea M.

Mid-Market, 11-50 employees

5.0
November 2023

perfect for feedback & company announcements

Pros

Mirro allows me to make company announcements, give feedback and kudos and the day off calendar has made such a big difference in our company. Plus the documents section is really handy.

Cons

I really wish we could upload pictures and presentations to make things more interactive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DT

Diana T.

Mid-Market, 500+ employees

4.0
November 2023

so useful tool!

Pros

One of my favorite things about it is being able to see my vacation days and work-from-home days. It's also nice that I can leave reviews for my colleagues or managers.

Cons

there are not really any major weaknesses, except for the fact that you can't add videos or pictures when you make a post.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SP

Sorin P.

Small-Business, 500+ employees

3.0
November 2023

good for time-off tracking but limited use

Pros

I like that I can easily get my paid time off through it. It makes the process so much smoother.

Cons

I don't use it much for anything other than tracking time off.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
November 2023

Easy to use but lacks photo/video posts

Pros

this is such a great way to get to know my colleagues. I use it every day during work and it's super easy to use.

Cons

One thing I do not like is that we can't post photos or videos. It would be a nice touch.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

4.0
November 2023

promotes transparency

Pros

love how it promotes transparency in our company, especially among employees is just amazing. It really helps us stay connected.

Cons

I also wish that when I submit a leave request, I could select multiple dates at once instead of having to make separate requests for each date.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AG

Andrei-Ciprian G.

Mid-Market, 500+ employees

4.0
November 2023

awesome tool for communication

Pros

Being able to communicate with colleagues through the app is a huge plus. It keeps everything in one place.

Cons

I'd love to be able to check in on my colleagues more easily and use it for more business purposes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TN

Teodora N.

Mid-Market, 11-50 employees

4.0
November 2023

Simplifies workplace interactions

Pros

It makes workplace interactions so much simpler. It's easy to remember birthdays, give compliments and celebrate work anniversaries.

Cons

It would be great if each profile had a section for kudos given and received. That would make tracking recognition easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

4.0
November 2023

helpful for new members

Pros

The annual leave calendar and pictures of colleagues are so helpful especially for new members, it makes it super easy to identify people quickly.

Cons

objectives section is difficult to handle. It could be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AI

Anca I.

Mid-Market, 500+ employees

4.0
November 2023

User friendly design with collaborative features

Pros

Loveee the design of the app! It's super user-friendly and has some fun, creative features. It makes performance appraisals more collaborative and way less stressful. :)

Cons

There are always reports that could be improved or created so both HR and Operational Managers are happier with the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CC

Cecilia C.

Mid-Market, 500+ employees

3.0
November 2023

Love the birthdays but tracking needs improvement

Pros

One of my favorite things is that I can see my colleagues birthdays! It's a nice little touch.

Cons

I don't really like that we can't use it to track overtime effectively. It's limited in that area.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
November 2023

Helps track objectives & leave days perfectly

Pros

I really appreciate that it helps me track my objectives and leave days. It keeps everything organized.

Cons

honestly I don't have anything I dislike about it. I like the platform overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
November 2023

Well-structured and smooth to use

Pros

Best part for me is that everything is so well-structured. All the fields are easy to identify and make using the platform very smooth.

Cons

So far, I have not really found anything that's been least helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Larry c.

Small-Business, 500+ employees

4.0
November 2023

good for feedback and communication

Pros

The software gives a clear framework for setting and tracking my goals and it makes feedback and communication between managers and employees super easy. It's a great way to keep everyone engaged and informed.

Cons

It could be more interactive if each button had a small description or tooltip explaining what it does.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NC

Nicola-Delia C.

Small-Business, 11-50 employees

4.0
November 2023

Flexi time feature is awesome

Pros

Flexi Time feature is awesome. It's so easy to track the time I take off and recover it, instead of keeping my own notes.

Cons

I have not used it much for anything other than the Flexi Time and time-off requests. I don't give kudos, could not really get used to the clock-in feature or the OKR and tasks feature either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VS

Vlad-Andrei S.

Small-Business, 500+ employees

4.0
November 2023

very friendly interface

Pros

The interface is simple and easy to use. Plus, there are so many tools that are helpful within the company.

Cons

Sometimes it takes a long time to log in. That's a little annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AB

Alexandra B.

Small-Business, 500+ employees

5.0
November 2023

Love tracking objectives... no complaints yet

Pros

I like that I can add and work on my objectives. It's also great that I can easily find people from the company and connect with them.

Cons

NO cons so far�. Everything works best for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ACL

Andrei Catalin L.

Small-Business, 500+ employees

3.0
November 2023

Organized platform with slow browser performance

Pros

It's a very organized platform with tons of tabs. Everything is neatly arranged.

Cons

hard to load in the browser and it uses a lot of RAM which can slow things down.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

AV

Alexandra V.

Small-Business, 500+ employees

4.0
November 2023

helps build stronger teams

Pros

What's most helpful about Mirro is that it allows us to get to know our colleagues better. It really helps build a stronger team.

Cons

The least helpful thing about it is that we can't send messages to our colleagues directly through the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AB

Alniti B.

Small-Business, 11-50 employees

4.0
November 2023

Easy to manage time off

Pros

Managing work-from-home days and time off is so easy. It's all in one place.

Cons

OKR feature is not something our company is using as much as it should be, so it feels underused.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MA

Marius A.

Small-Business, 500+ employees

5.0
November 2023

Interactive and helpful tool

Pros

I really like the feedback form. Mirro is easy, interactive and super helpful to use.

Cons

Least helpful? Honestly, there are no downsides for me. Everything's been working pretty well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10