Elena B.
Small Business, 11-50 employees
“Keeps our team connected and productive
Pros
I can't believe the value this tool brings! We started with just one team and the benefits showed up right away. It helped us set clear goals from the top down and made everyone see how their work fits into the bigger picture. The feedback loops really boosted our collaboration and performance reviews became easy. The recognition system with kudos is a nice touch and the reports are visually awesome, they make understanding the data so much easier.
Cons
I cant think of anything bad about it but just a heads up for teams getting started, make sure everyone uses all the features. The real value comes when people are actively engaged, so push for input, recognition and feedback from the start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Best solution for team communication!
Pros
I find this platform very simple to use and it keeps me up to date with all the important stuff that really matters.
Cons
I haven't had any issues so far, everything works perfectly for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ana F.
Mid Market, 51-100 employees
“Extremely helpful for daily work tasks
Pros
I just have to say, the performance feature really stands out to me. Going through performance reviews with this setup has honestly helped me grow so much as an engineer. It's been such a game changer to reflect on the past six months, process the feedback and jot everything down. It's probably the best thing I've experienced for continuous improvement whether it's from sprint to sprint, monthly or yearly. I seriously appreciate this feature.
Cons
The gifs get overwhelming for me. They add a lot of visual clutter that strains my eyes and makes the interface feel too busy.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Andra R.
Small Business, 11-50 employees
“Interactive and pleasant user experience
Pros
Love how simple it is to use this platform. It's user friendly and packed with features that are actually helpful.
Cons
I haven't find anything negative with this platform yet, so I honestly have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Iryna M.
Mid Market, 51-100 employees
“Strong Platform with Minor Issues
Pros
I'm a huge fan of how simple it is to track peer observations and share best practices with the team through company announcements. The leave request process is so convenient, just a few clicks and it's done. I also really like the appreciation feature, being able to react with comments or emojis makes it feel personal. Overall the interface is easy to use and flexible.
Cons
The biggest challenge isn't really the software itself, it's finding time to do updates while juggling other tasks. Sometimes it's tough to balance digital work with in person customer interactions especially since I really value those personal connections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bianca R.
Mid Market, 51-100 employees
“Easy feedback tool I enjoy
Pros
It's awesome how everything stays organized in one place. It's really cut down on my paperwork which is a huge relief.
Cons
My only worry is that it could turn into a way for management to micromanage our daily activities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rosina D.
Mid Market, 51-100 employees
“Excellent for Building Customer Relationships
Pros
I feel like it creates such a positive atmosphere and brings the whole team closer. The feedback features are also helpful for sharing best practices and getting input whenever I need it.
Cons
I just haven't had enough time to dive deep into using it yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Enterprise, 500+ employees
“Simple and user friendly software
Pros
It makes communication so easy. The amazing recognition system is fantastic, plus I can log peer observations, request time off and stay updated with company news, all in one spot.
Cons
I wish it had a chat feature, though its more of a missing functionality than a real complaint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 500+ employees
“All-in-one and easy to use
Pros
I love how this platform brings everything together in one place. It's so easy to communicate, give kudos, log peer observations, request leaves and even share news. Everything I need is right there!
Cons
It's not really a downside but I do wish it had a chat feature. It would make communication even easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anamaria G.
Mid-Market, 500+ employees
“Instant feedback but needs a facelift
Pros
Its really great because it allows me to get quick feedback which is incredibly helpful. Having the ability to receive feedback almost instantly helps me stay on track and make improvements when needed.
Cons
interface could be more interactive. Its a little outdated at times.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 500+ employees
“Smooth ux but sometimes laggy and slow
Pros
The user experience is super smooth and there are so many features that make it stand out as a top productivity tool.
Cons
Even though it has a lot of strengths, I have noticed some performance issues like lagging and slow loading times. It can be frustrating.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Mid-Market, 11-50 employees
“great features
Pros
I enjoy using this platform! It's super easy to use and I love how user-friendly it is. There are so many cool, useful features that make my work life a lot easier
Cons
slow loading times and limited customization are a drawback for me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Beatrice B.
Mid-Market, 500+ employees
“Simple and connected solution
Pros
Everything is in one place... and I can give kudos to my colleagues. Honestly, that's the best part! It really helps build trust and connection with everyone in the company. Plus it's super easy to use and there are so many functions that make life easier like being able to request leave with just a few clicks.
Cons
Sometimes when the company sets guidelines for tasks, they can be confusing. But I think that's just user error on my part.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael T.
Mid-Market, 11-50 employees
“works best for feedback
Pros
It is a fantastic way to both give and receive feedback in a way that's simple and organized. I love how everything is neatly laid out.
Cons
The leaderboard tables seem unnecessary. I don't think theres much need for that kind of competitiveness within a company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 500+ employees
“Limited features
Pros
Such a nice way to say thank you to my colleagues for all their hard work. The ability to easily acknowledge their efforts really helps create a positive, supportive work environment.
Cons
It's not super useful beyond a few features but it's nice to be able to acknowledge good deeds.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Mid-Market, 500+ employees
“Keeps me updated but lacks tools
Pros
It keeps me updated on all the different interactions happening in the company, which I really appreciate.
Cons
There are some tools I wish were available but they are not there yet.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 11-50 employees
“Easy overview
Pros
I can get an overview of the company's general status and get to know colleagues I don't usually interact with. It's a nice way to stay connected.
Cons
It's not always the easiest to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Aida S.
Mid-Market, 500+ employees
“Simple and efficient tool
Pros
Appreciate how easy it is to find everything I need on this platform. Its so simple to use, and I never have to waste time searching for things.
Cons
One thing I find tricky is that it has so many features and I am not familiar with all of them yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 11-50 employees
“Connects us all, both personally and professionally
Pros
The best thing about Mirro in my opinion, is how it connects us all, both in terms of our personal lives and our thoughts at the office. It really brings everything together.
Cons
Least helpful thing for me is that there's still some reluctance to use it because people tend to be a bit introverted about it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Laura N.
Small-Business, 11-50 employees
“best tracking and smooth transition
Pros
I love how easy it is to keep track of what I am doing while also keeping everything transparent within the organization. I can check if I am aligned with my coworkers, set goals and it was easy moving from our daily calendar tracking to Mirro.
Cons
Honestly, I have no complaints so far. Everything has been running pretty smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andreea M.
Mid-Market, 11-50 employees
“perfect for feedback & company announcements
Pros
Mirro allows me to make company announcements, give feedback and kudos and the day off calendar has made such a big difference in our company. Plus the documents section is really handy.
Cons
I really wish we could upload pictures and presentations to make things more interactive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Diana T.
Mid-Market, 500+ employees
“so useful tool!
Pros
One of my favorite things about it is being able to see my vacation days and work-from-home days. It's also nice that I can leave reviews for my colleagues or managers.
Cons
there are not really any major weaknesses, except for the fact that you can't add videos or pictures when you make a post.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sorin P.
Small-Business, 500+ employees
“good for time-off tracking but limited use
Pros
I like that I can easily get my paid time off through it. It makes the process so much smoother.
Cons
I don't use it much for anything other than tracking time off.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 500+ employees
“Easy to use but lacks photo/video posts
Pros
this is such a great way to get to know my colleagues. I use it every day during work and it's super easy to use.
Cons
One thing I do not like is that we can't post photos or videos. It would be a nice touch.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 500+ employees
“promotes transparency
Pros
love how it promotes transparency in our company, especially among employees is just amazing. It really helps us stay connected.
Cons
I also wish that when I submit a leave request, I could select multiple dates at once instead of having to make separate requests for each date.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Andrei-Ciprian G.
Mid-Market, 500+ employees
“awesome tool for communication
Pros
Being able to communicate with colleagues through the app is a huge plus. It keeps everything in one place.
Cons
I'd love to be able to check in on my colleagues more easily and use it for more business purposes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Teodora N.
Mid-Market, 11-50 employees
“Simplifies workplace interactions
Pros
It makes workplace interactions so much simpler. It's easy to remember birthdays, give compliments and celebrate work anniversaries.
Cons
It would be great if each profile had a section for kudos given and received. That would make tracking recognition easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 500+ employees
“helpful for new members
Pros
The annual leave calendar and pictures of colleagues are so helpful especially for new members, it makes it super easy to identify people quickly.
Cons
objectives section is difficult to handle. It could be improved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Anca I.
Mid-Market, 500+ employees
“User friendly design with collaborative features
Pros
Loveee the design of the app! It's super user-friendly and has some fun, creative features. It makes performance appraisals more collaborative and way less stressful. :)
Cons
There are always reports that could be improved or created so both HR and Operational Managers are happier with the platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cecilia C.
Mid-Market, 500+ employees
“Love the birthdays but tracking needs improvement
Pros
One of my favorite things is that I can see my colleagues birthdays! It's a nice little touch.
Cons
I don't really like that we can't use it to track overtime effectively. It's limited in that area.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 500+ employees
“Helps track objectives & leave days perfectly
Pros
I really appreciate that it helps me track my objectives and leave days. It keeps everything organized.
Cons
honestly I don't have anything I dislike about it. I like the platform overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Well-structured and smooth to use
Pros
Best part for me is that everything is so well-structured. All the fields are easy to identify and make using the platform very smooth.
Cons
So far, I have not really found anything that's been least helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larry c.
Small-Business, 500+ employees
“good for feedback and communication
Pros
The software gives a clear framework for setting and tracking my goals and it makes feedback and communication between managers and employees super easy. It's a great way to keep everyone engaged and informed.
Cons
It could be more interactive if each button had a small description or tooltip explaining what it does.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nicola-Delia C.
Small-Business, 11-50 employees
“Flexi time feature is awesome
Pros
Flexi Time feature is awesome. It's so easy to track the time I take off and recover it, instead of keeping my own notes.
Cons
I have not used it much for anything other than the Flexi Time and time-off requests. I don't give kudos, could not really get used to the clock-in feature or the OKR and tasks feature either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vlad-Andrei S.
Small-Business, 500+ employees
“very friendly interface
Pros
The interface is simple and easy to use. Plus, there are so many tools that are helpful within the company.
Cons
Sometimes it takes a long time to log in. That's a little annoying.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alexandra B.
Small-Business, 500+ employees
“Love tracking objectives... no complaints yet
Pros
I like that I can add and work on my objectives. It's also great that I can easily find people from the company and connect with them.
Cons
NO cons so far�. Everything works best for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrei Catalin L.
Small-Business, 500+ employees
“Organized platform with slow browser performance
Pros
It's a very organized platform with tons of tabs. Everything is neatly arranged.
Cons
hard to load in the browser and it uses a lot of RAM which can slow things down.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Alexandra V.
Small-Business, 500+ employees
“helps build stronger teams
Pros
What's most helpful about Mirro is that it allows us to get to know our colleagues better. It really helps build a stronger team.
Cons
The least helpful thing about it is that we can't send messages to our colleagues directly through the platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alniti B.
Small-Business, 11-50 employees
“Easy to manage time off
Pros
Managing work-from-home days and time off is so easy. It's all in one place.
Cons
OKR feature is not something our company is using as much as it should be, so it feels underused.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marius A.
Small-Business, 500+ employees
“Interactive and helpful tool
Pros
I really like the feedback form. Mirro is easy, interactive and super helpful to use.
Cons
Least helpful? Honestly, there are no downsides for me. Everything's been working pretty well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
