Mirro
Last Updated
Key Takeaways
Generated from the text of customer reviews
Mirro is an HRIS and employee performance management platform used primarily by HR teams and managers across growing and distributed organizations. Users appreciate having performance and employee management tools in one place, while some point out that bulk document uploads could be more convenient. Mirro recently introduced employee Surveys that can be targeted and scheduled.
Our Verdict
Mirro is a practical option for growing organizations that need a centralized people-management system without moving immediately to higher-cost enterprise software. Its starting price can suit smaller and mid-sized teams, while customizable plans provide room for larger organizations. We recommend it for HR-led teams managing distributed or expanding workforces.
Overall Rating
Based on 40 users reviews
4.2
Rating Distribution
Positive
80%
Neutral
20%
Negative
0%
Starting Price
Custom Pricing
Mirro Specifications
- Employee Information Management
- Performance Management
- Employee Onboarding
- Training and Development
What Is Mirro?
Mirro is a cloud-based HRIS and performance management platform that combines employee data, performance processes, feedback, goals, recognition, and people analytics in one system. It gives HR teams a central view of workforce information, including employee profiles, organizational structures, contracts, leave, compensation, and employment history. The platform is powered by Google Cloud and is available through web and mobile access.
What Is Mirro Best For?
One standout feature of Mirro is its people analytics, which helps HR and leadership teams turn workforce data into actionable workforce insights. The platform tracks headcounts, tenure, turnover, attrition, diversity metrics, and other employee trends over time. These insights help people leaders identify workforce patterns and make more informed decisions about retention, compensation, and organizational planning.
How Much Does Mirro Cost?
Mirro pricing typically starts at $6.50/active user/month. It offers several customizable plans tailored to different business requirements, including:
- Automated HRIS
- Effective Performance
- Mirro Professional
- Mirro Enterprise
Beyond the base subscription, organizations should also account for the following potential costs when budgeting for Mirro:
- Implementation And Onboarding: Estimated at $500–$2,000, depending on employee setup, data migration, and configuration requirements
- Training: Estimated at $500–$2,000 per session for specialized training covering areas such as OKR setup, performance management, and feedback culture
- Data Migration: Estimated at $500–$2,500, depending on the volume and complexity of employee and HR data migrated from an existing system
- Enterprise Customization: Estimated at $2,000–$10,000+, depending on the scope of customization, support, and services required
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary..
Mirro Integration
Mirro integrates with various third-party applications through Zapier software, including:
- Slack software
- Microsoft Teams Phone
- Google Drive
How Does Mirro Work?
Here's how users can access Mirro and work through its main HR and performance processes:
- Log in to the Mirro web application using your account credentials to access the company workspace, employee information, and available HR functions
- Set up the organization by adding employee records, departments, roles, management lines, employment information, and other workforce data
- Manage employee information through customizable profiles, organizational charts, documents, contracts, leave records, and employment history
- Configure performance processes by setting up check-ins, review forms, feedback requests, performance managers, and applicable timelines
- Create company, department, team, and individual OKRs, then track progress and updates from the relevant dashboards
- Manage employee engagement through feedback, recognition, surveys, company announcements, and other workplace interactions
Who Is Mirro For?
The platform caters to professionals across a range of roles and functions, including:
- CEO
- HR leaders
- People manager
- Community manager
Mirro Use Cases
Based on our analysis of user feedback and Mirro features, we’ve identified certain scenarios where the platform can fit HR and people-management workflows:
Managers Handling Performance Across Multiple Teams
When teams operate with different priorities, managers can struggle to maintain a consistent view of individual and team performance. Mirro can be used to connect company, team, and individual objectives while keeping ongoing feedback and 1:1 discussions within the same performance process. This is particularly relevant for growing organizations where managers need visibility into progress without relying on separate spreadsheets or review cycles.
HR Leaders Coordinating Hybrid And Remote Workforces
Hybrid teams need a consistent way to coordinate office attendance, remote work, and employee availability without treating distributed employees differently from office-based staff. Mirro provides workflows for work-away requests, leave, flexi-time, and visibility into colleagues' availability. This makes it applicable to organizations where employees regularly alternate between office and remote locations.
Organizations Building A Consistent Company Culture Across Distributed Teams
Organizations with remote, hybrid, or geographically dispersed employees can find it difficult to maintain shared workplace practices as teams grow. Mirro can be used to make company values visible in everyday employee interactions and connect recognition and feedback with those values. This makes the platform relevant for people teams trying to maintain a consistent culture across locations rather than relying only on periodic engagement initiatives.
Organizations Strengthening Feedback And Recognition
Organizations can struggle to maintain consistent feedback and recognition as teams grow and become more distributed. Mirro gives employees a shared environment for requesting and providing feedback and publicly recognizing colleagues. This helps make employee contributions more visible while supporting a consistent culture of feedback and recognition across teams.
Is Mirro Right For You?
Is your organization looking to connect employee performance, engagement, and HR processes within one platform? Mirro can be a good choice. The platform is used by companies such as eMAG, McDonald's, Lactalis, and Hochland. Its architecture runs on Google Cloud and uses auto-scaling, multiple availability zones, and redundant components to support availability as usage grows. Additionally, Mirro is ISO 27001 and ISO 9001 certified and GDPR compliant. Its security documentation specifies TLS 1.2/1.3 for data in transit, AES-256 encryption for data at rest, regular penetration testing, and a high-availability architecture.
Still not sure if Mirro software is right for you? Contact us at (661) 384-7070 and our team can help you make the right choice.
Mirro Features
OKRs
This feature lets organizations create objectives at the company, department, team, and individual levels, then connect those objectives to measurable key results. Managers can monitor progress, review updates, and maintain visibility into how individual goals relate to broader organizational targets. The system also supports regular progress updates and check-ins around objectives.
Employee Recognition
Mirro’s recognition feature, called Kudos, allows employees and managers to publicly recognize colleagues through appreciation posts. Organizations can also customize skill endorsements and connect recognition with company values. Recognition activity can be tracked through reports and process indicators, giving HR teams visibility into how frequently appreciation is shared across the organization.
Compensation Management
Mirro’s compensation tools organize salary information and provide analytics at the company, department, and role levels. HR teams can examine gross and net salary distributions, compare pay against role-level median and average values, and view percentile data and the time since an employee's last raise. Compensation data can also be exported for further analysis.
Employee Survey
This feature provides adaptive employee surveys that can be targeted by department, team, location, or job role. HR teams can create one-time or recurring surveys and schedule them daily, weekly, or monthly to monitor changes over time. The platform tracks response rates, provides session results and historical answer trends, and allows survey data to be exported in XLSX format.
Leave Management
Mirro’s employee leave management module lets employees submit time-off requests by selecting the leave type, dates, and optional supporting documents. It also shows available, booked, and remaining leave balances, while managers can review, filter, approve, decline, or cancel requests from a centralized view. HR teams can configure leave rules and maintain individual leave balances.
Pros And Cons of Mirro
Pros
Kudos encourages employees to recognize meaningful contributions
Centralized tools simplify performance and employee management
Responsive support helps teams resolve implementation issues quickly
Cons
Manual data editing can become time-consuming for larger teams
Dark mode can make some text harder to read
Mirro Pricing
Automated HRIS | Effective Performance | Mirro Professional | Mirro Enterprise |
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Custom Pricing | Custom Pricing | Custom Pricing | Custom Pricing |
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Disclaimer: The pricing details were last updated on Oct 12, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Mirro Reviews
Total 40 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars43%
3
Stars20%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Keeps our team connected and productive”
Pros
I can't believe the value this tool brings! We started with just one team and the benefits showed up right away. It helped us set clear goals from the top down and made everyone see how their work fits into the bigger picture. The feedback loops really boosted our collaboration and performance reviews became easy. The recognition system with kudos is a nice touch and the reports are visually awesome, they make understanding the data so much easier.
Cons
I cant think of anything bad about it but just a heads up for teams getting started, make sure everyone uses all the features. The real value comes when people are actively engaged, so push for input, recognition and feedback from the start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Best solution for team communication!”
Pros
I find this platform very simple to use and it keeps me up to date with all the important stuff that really matters.
Cons
I haven't had any issues so far, everything works perfectly for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Extremely helpful for daily work tasks”
Pros
I just have to say, the performance feature really stands out to me. Going through performance reviews with this setup has honestly helped me grow so much as an engineer. It's been such a game changer to reflect on the past six months, process the feedback and jot everything down. It's probably the best thing I've experienced for continuous improvement whether it's from sprint to sprint, monthly or yearly. I seriously appreciate this feature.
Cons
The gifs get overwhelming for me. They add a lot of visual clutter that strains my eyes and makes the interface feel too busy.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Does Mirro offer an API?
Yes, Mirro offers an API.
Does Mirro have a mobile app?
Yes, Mirro has a mobile app.
What language does Mirro support?
Mirro supports English and Romanian.
What types of pricing plans does Mirro offer?
Mirro pricing typically starts at $6.50/active user/month. It offers several customizable plans tailored to different business requirements, including Automated HRIS, Effective Performance, Mirro Professional, and Mirro Enterprise. Request a customized Mirro price quote from us today!
What other apps does Mirro integrate with?
Mirro integrates with various third-party applications through Zapier, including Slack, Microsoft Teams Phone, and Google Drive.
Who are the typical users of Mirro software?
Typical users of Mirro software include CEOs, HR leaders, people managers, and community managers.
What level of support does Mirro offer?
Mirro offers support through email, contact form, FAQs, and a help center.