Total 26 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

27%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

YK
Yuliana K.

Information Technology and Services, 51-100 employees

Less than a year

5.0

outstanding support!

Pros

There are a few things that come to mind, clear and transparent processes, great flexibility, swift replies and support, a user-friendly interface and a helpful knowledge base full of features and services. It all just works well together.

Cons

So far.. nothing. Everything is very comfortable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KR
Ketna R.

Utilities, 500+ employees

More than a year

5.0

Service and partnership stand out

Pros

level of service here really stands out compared to other players in the market. It's not just about having a platform, it's about the quality of support and partnership that comes with it and Oyster excels at that.

Cons

I'd love it to integrate with our current HRIS so managers could have just one platform for everything.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

V
Valentina

Computer Software, 11-50 employees

Less than a year

4.0

Oyster review

Pros

I find the customer support to be very reliable and the software itself extremely easy to use. It simplifies many tasks and makes our processes smoother.

Cons

The cost has been a concern since my company hired me through Oyster because they do not have a legal entity in my country.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

VB
Valentina B.

Computer Software, 11-50 employees

Less than a year

4.0

Powerful but Pricey

Pros

Whenever I need help, I can get it and the platform itself is simple enough that I don't need support very often. It's a great combination.

Cons

It's expensive since my company hired me through it because they don't have a legal entity in my country.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

8

MM
Meghan M.

Marketing and Advertising, 11-50 employees

Less than a year

5.0

My go to tool

Pros

The quick onboarding got me started on the right foot! I also love the fast response time from the team. And the easy-to-use interface makes submitting and tracking things like expenses, pay stubs and employment documents completely stress-free.

Cons

Nothing! It's badass. I wouldn't change anything about your current setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF
Catherine F.

Information Services, 51-100 employees

Less than a year

4.0

Valuable but impersonal

Pros

I love the price�.it feels like great value. And the benefits that are easily available to our employees are a big win. The whole experience is very alignd, from administration to employee access which saves everyone time.

Cons

There was a lot of paperwork up front and it was hard to talk to real humans.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8