PeoplesHR Reviews

Pros

Getting this up and running was simple and it comes with a wide range of features. It also integrated well with our existing system and our employees adapted to it without much trouble.

Cons

The customer support hasn't been as responsive or helpful as expected.

Pros

What I appreciate most is how effectively it serves as a true one-stop-shop. Having everything we need in a single, cohesive platform eliminates the hassle of juggling multiple tools

Cons

I honestly don't have any negative feedback about the service or the product they provide.

Pros

One thing that really stands out is the people behind the system. Everyone we work with is very accommodating and they take the time to explain everything in detail so the requirements and the way the system works are clear. The platform itself is user-friendly and not hard to use. There are still a few areas that could be adjusted to make it even easier to use and understand but overall it's a convenient and approachable tool.

Cons

There are some limitations when it comes to certain requirements. Depending on the industry, the setup and usage should be more flexible so it can better match the specific needs of companies in the Philippines. A good example is the Schedule and Attendance part, things would be much more manageable if the setup were kept within a single module since that would make leave applications and rostering easier to handle.

Pros

Being able to generate reports through the on-demand reporting feature is really valuable since users can pull the exact report they need right away whenever it's required. The widgets on the HR self-service page are also very useful and add to the overall convenience.

Cons

Some modules are not very user-friendly and there are too many sub-modules that do not always feel necessary, especially in the recruitment module and the job portal.

Pros

It automates a lot of the HR work, especially payroll processing and employee record management which helps cut down on manual mistakes. The interface is simple to understand and being able to use it on mobile is a big plus as well.

Cons

The monthly subscription feels a little expensive and once in a while there are some performance issues.

Pros

Having this in place has helped our organization centralize data and work more efficiently by automating a lot of HR and finance tasks, including payroll, benefits administration and employee record management. The reporting tools are also a big advantage since they give admins useful insights that support better decision-making and workforce planning.

Cons

Moving from manual processes into an automated system has been challenging for many organizations and that applies here too. Because PeoplesHR is a product-based system some organizational processes do not fully match the built-in features although it's good that customization is possible in certain cases. Customer report handling can also be a little delayed due to time differences but the support service is still excellent.

Pros

This software feels like a very innovative, user-friendly system, especially when it comes to payroll. Processing salaries and other payroll-related payments takes only a few clicks and can be done in a very short time. It really helps reduce the pressure of payroll deadlines. Another strong point is the wide range of reports available and the fact that they can be customized to match different reporting needs. Honestly, it is one of the best systems I have used in my career.

Cons

There are still a few areas that could be improved. The self-service module would benefit from having a separate widget for employees to view their T10 forms. The interface could also be made more attractive and modern. On top of that, customer support needs more attention, especially when it comes to handling issues through the Redmine ticketing system.

Pros

The interface is well-organized and it includes the required modules I need.

Cons

I noticed some syncing issues and the system does not capture fingerprint data properly.

Pros

One of the most appealing parts is the dashboard and the web portal. It's very user-friendly and anyone can quickly get a clear view of their own profile information, such as leave records and salary slips.

Cons

The only difficulty comes up when trying to customize certain reports to match our own preferred format, as that part feels a little challenging.

Pros

Its quite easy to use and the support team responds quickly whenever there are bugs or issues.

Cons

I faced some problems after system updates and at times the system can be a bit slow.

Pros

Right from the start, the team behind the system has been one of its strongest points. They are capable, committed and really take the time to listen to customer concerns and understand specific requirements. Whenever support is needed, they are there with exceptional assistance. Another big advantage is how knowledgeable they are about the country's legislative requirements which is especially valuable for modules like payroll.

Cons

One area that could be better is the product interface. It is not the most appealing to use and feels quite conventional and dull compared with other systems.

Pros

Whenever we need help, PeoplesHR responds efficiently and provides solid support which is something we really appreciate.

Cons

There really isn't anything we dislike about it.

Pros

Getting started with it was simple and the platform feels user friendly to work with. The customer support team has also been very helpful throughout and the set up process was simple to handle.

Cons

We face frequent system errors. There also isn't a proper mechanism in place to track those errors effectively.

Pros

It has been easy to handle and fits our organization's requirements really well. On top of that, the customer service has been excellent.

Cons

I honestly don't have anything to complain about since it does exactly what we need from an HRIS.

Pros

It helps cut down on some of the manual work and makes the overall process more user-friendly.

Cons

Loading reports and aligning them takes time.

Pros

The Employee Performance Management and Payroll modules have been really helpful in handling our work.

Cons

There are times when the server gets busy and the system feels slow while working.

Pros

The self-service functionality is amazing. Employees can update their own details on their own and managers can take care of performance reviews and approvals directly in the system which makes those tasks much more convenient.

Cons

At the same time, the system can feel a bit complicated to use if you don't have specialized knowledge or proper training.

Pros

It has been an excellent support system for our HR work. The platform is simple to use, easy to understand and gives the team helpful automated insights. I really appreciate the support provided by their team and Dilini Amrasekera, the Customer Success Manager, has played a major role in keeping everything on track. Their effort and commitment are highly appreciated. On top of that, implementing processes through the system is very convenient.

Cons

There is not much to complain about although technical bugs do come up from time to time and can disrupt the workflow.

Pros

One thing that really stands out is how friendly they are with their clients and how effectively they respond when customizations are needed. There are also plenty of features available to access which makes the software even more useful.

Cons

There honestly isn't much to complain about, especially since they consistently listen to client feedback and seem willing to improve based on it.

Pros

The HSenid system has been very accurate and convenient. The support team is also very cooperative whenever I reach out to them.

Cons

It did take a little longer than expected to get it set up.