Total 71 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

0%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW
Jake W.

Not Specified, N/A employees

4.0

Clean interface with quick setup

Pros

From my experience, the support team has been genuinely helpful whenever I needed assistance. I also like the website layout because it looks clean and is easy for me to move around in. Managing things there feels simple and organized. Getting started was also quick for me. I filled in my personal details and linked my bank account in less than five minutes and after that I was ready to begin using it.

Cons

Just minor problems. The first was tied to my bank account details, I accidentally entered the wrong information and there was no confirmation step to catch the error, so I didn't realize it until later. On top of that, my initial payment was rejected and I never got an email or any notification explaining the rejection which I found quite frustrating, that meant I had to reach out to customer support myself to get the payment issue resolved. Because I'm based in the UK, support isn't available around the clock for me, so I often end up waiting for their US business hours to get a response. Overall, the missing verification and lack of rejection notifications made things more tedious than they should have been, even though support eventually helped me fix the problems.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

LJ
Layanas J.

Not Specified, N/A employees

5.0

Responsive support for new users

Pros

What really stood out to me was the support team. Even though I had just started using the tool, I reached out and Sharon replied very quickly. She explained everything clearly and helped me understand how things work. The initial setup also went smoothly which made the whole onboarding process feel much more comfortable for me.

Cons

Being new to the platform, I've heard from others, and noticed to some extent myself, that processing times can be slower than what a few competitors provide. It hasn't stopped me from using it but the slower turnaround is something I've been told about enough that I keep it in mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CK
Christina K.

Not Specified, N/A employees

5.0

User-friendly site with proactive support

Pros

Personally, I think the website is very easy to move around in. Whenever I contact support, they reply quickly and guide me through whatever I need help with. I also appreciate that they check back later to make sure everything worked out. That kind of follow-up means a lot to me. The setup process at the beginning was also quick and simple.

Cons

Nothing about it displeases me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Miro B.

Not Specified, N/A employees

5.0

Accessible service with friendly help

Pros

For me, one of the best things is how easy it is to access the service whenever I need it. The team has also been very friendly and has helped me every time I ran into a problem.

Cons

I can never tell if using the in-browser chat is quicker than sending an email. Also, because of strict security requirements, the process took a while, being German made the W-8-BEN form especially confusing to understand and complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JV
Jonathan V.

Not Specified, N/A employees

5.0

Simple interface with helpful chatbot

Pros

Another thing I've enjoyed is the support provided by the team. The interface is easy for me to use and I especially like the chatbot feature. Everything works the way I expect it to, so I really wouldn't change anything. Getting started didn't take long either.

Cons

No complaints to report, I genuinely couldn't find anything to criticize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP
David P.

Not Specified, N/A employees

5.0

All-in-one payments with no fees

Pros

What impresses me about this app is how much I can handle from one place. I can manage most things without jumping between different tools. I also like that I don't get charged fees when receiving payments which is a big benefit for me. Updating my bank details or checking the status of my next payment is very easy. The setup at the beginning only took around ten minutes.

Cons

No cons from me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RK
rupinder k.

Not Specified, N/A employees

5.0

Fast transfers with responsive support

Pros

In my experience, the tool works very quickly, especially when I send money through third-party transfers. The support team is also fast to respond and very helpful when I need assistance. Whenever I ask something, they usually reply almost right away. Because of that, I feel comfortable relying on the service.

Cons

One thing that bothers me is when a third party deposits funds, it can take four to five days before the money appears in my bank account, that delay really needs to be shortened. Another issue is the currency conversion rate which I find low, for instance, when I convert USD to CAD the rate offered is usually worse than the prevailing market rate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GC
Guilherme C.

Mid-Market, 500+ employees

4.0

Easy account updates and payment tracking

Pros

Another thing I appreciate is how easy it is for me to update details such as my bank account information. The system also keeps all the dates accurate which helps me stay on top of my payments. I often use it to check my salary information. The initial setup wasn't difficult either since my company gave me a guide with clear steps to follow.

Cons

On my phone, the mobile version of this tool doesn't function properly for me, when I attempted to use it I was unable to perform any actions and it was essentially unusable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CF
Cristal F.

Not Specified, N/A employees

5.0

Reliable paychecks with simple setup

Pros

I'm really happy with how the app sends my paycheck directly to my savings account without any issues. The support team has been great whenever I needed help and the whole system feels very easy to use. Even the beginning setup was extremely simple. If I had to rate the simplicity from one to ten, I'd give it a full ten. Because of that positive experience, I'd definitely recommend it to friends or coworkers as well.

Cons

Honestly I don't have any complaints or dislikes about this software at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DR
Danny R.

Small Business, 11-50 employees

Less than a year

5.0

Reliability. I never felt so confident

Pros

I discovered this platform when starting my new job and it has provided me with great satisfaction and confidence regarding my payments. Everything is always on time, with no issues or delays. If any problems arise, the support team is always ready to assist and resolve them promptly. It is truly the best!

Cons

Currently, there is nothing I dislike about Plane. However, I will continue to review it more closely to identify areas for potential improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

5.0

Timely payments with helpful support

Pros

What matters most to me is that this tool makes sure my payments arrive on time. That reliability is very important in my daily work. The setup process was also quick which I appreciated. The interface feels clear and welcoming and the support team has been very helpful. I also like the chatbot feature because it adds another quick way to get assistance.

Cons

Nothing to mention here from me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
Jun H.

Small-Business, 11-50 employees

5.0

fast payment reviews and onboarding

Pros

Over the past 3 months using this tool one thing I've really appreciated is how little time it takes to review payments, receive them and track the money coming in. From the moment I was introduced to it the onboarding felt very easy and using the platform has been really simple and impressive.

Cons

One thing that would make it even better is getting the email with the actual amount received when the payment is in a different currency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

HP
Herbert P.

Small-Business, 11-50 employees

5.0

Helpful daily tool

Pros

Everything is clear and very simple to use and in a life where everything moves so fast, a tool like this really helps a lot.

Cons

no complaints about it because everything I need is available in it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JRA
Joao RUbens A.

Small-Business, 11-50 employees

5.0

very handy payment tracking!

Pros

Compared with other apps, this one is much simpler to use and I can also view my payments from another country.

Cons

nothing negative at the moment, this tool feels complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

Quick setup and hassle-free use

Pros

Getting started with this tool was very easy and the setup was done in no time. I had everything configured and running almost immediately.

Cons

Honestly there wasn't anything I disliked about this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

4.0

simple onboarding and payroll

Pros

using it was easy and handling expenses along with salary payments has been very convenient.

Cons

haven't run into any problems while using the tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

4.0

Fast setup & reliable payments

Pros

Quick to set up, no-frills and does exactly what it needs to do. The service has been efficient throughout.

Cons

Nothing to complain about right now. I've been using it to receive payments without any issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GM
Glenn m.

Small-Business, 11-50 employees

2.0

needs U.S. health insurance options

Pros

working on this tool as a new employee or contractor was very easy. I was able to log in without any trouble, set up my direct deposit and start receiving payments after just a few simple steps.

Cons

It would really improve if it added a health insurance option for people in the United States. Since the system already works so well for contractors, it would be really helpful to compare available plans and have the cost deducted directly from my paycheck.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

8

LC
Luis C.

Small-Business, 11-50 employees

5.0

Simple payment tracking !

Pros

Keeping up with payments has been really easy with this tool and the interface feels clean and pleasant to use. I hadn't worked with a tool like this before but it's been such a positive experience that I'd definitely recommend it.

Cons

One thing I'm still unsure about is whether this tool has a mobile app, because at least here in Mexico I wasn't able to find it in the App Store. Having an app would be really useful for tracking payments from anywhere and I'd love to see that added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RR
robert r.

Mid-Market, 500+ employees

5.0

trusted cross-border efficiency

Pros

Compared with other options, this financial tool feels like a really strong alternative thanks to its smooth and simple user experience. The interface is clean, the fee structure is transparent and the whole platform is built around simplicity. Its focus on user security adds another layer of confidence which makes it even more trustworthy. With broad reach and integration across different financial tools, it clearly stands out as a smart pick for anyone looking for efficient cross-border transactions. Overall, it has made managing finances feel much more easy.

Cons

have not run into any issues and I'm satisfied with both the service and the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10