Mid-Market, 500+ employees
“quick setup and simple controls”
Pros
Getting started is easy and the controls feel simple enough that just about any end user can use it without much effort.
Cons
process could be made more visually engaging while going through the required steps.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mid-Market, 500+ employees
“Clear payment tracking”
Pros
One thing I really appreciate is being able to view my payment information from the moment it's scheduled instead of having to wait until it's actually been paid.
Cons
haven't run into any real problems with the platform. If anything, it would help to add clearer explanations for what each payment stage means, since I had to look that up on Google.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small-Business, 11-50 employees
“fast payouts and friendly design”
Pros
Using this tool has been a pleasure. The interface is very user-friendly, so just about anyone can pick it up without trouble. Requesting payouts and receiving money feels more easy than ever and the whole process is fast too.
Cons
no real downsides with this tool. The only thing I could maybe suggest is adding cryptocurrency as a payment option, though that feels like a bit of a stretch anyway.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small-Business, 11-50 employees
“low fees and real value!!”
Pros
One thing that really adds value here is the low transaction fees which is something you honestly don't come across often with online payment platforms these days.
Cons
only downside is that the processing time can be a bit lengthy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small-Business, 11-50 employees
“clean interface and powerful HR tools”
Pros
Right away, the clean and easy interface makes the platform feel approachable. Even though it covers a wide range of HR tasks and comes with plenty of features, it still stays simple to navigate and use.
Cons
There should be improvement in the clarity around payment details, fees and withholdings, or when those deductions do not apply. A more transparent breakdown would make that part easier to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid-Market, 500+ employees
“transparent setup and simple onboarding”
Pros
The account setup process feels very transparent and creating and adding the account is easy.
Cons
One thing that could be better is the transfer speed. It might just be because it was the first transfer but it took quite a while.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Mid-Market, 500+ employees
“simple setup :)”
Pros
Getting everything set up is really easy and the features aren't complicated at all. It makes entering your information quick and hassle-free.
Cons
I haven't run into any problems with it at all. I honestly love using it and it's one of the tools I rely on most every month.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“payment tracking done right”
Pros
Using it has been really simple, I can keep track of all my payments and the part I appreciate most is being able to see exactly when I'm getting paid.
Cons
At this point, there's honestly nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“user-friendly and simple”
Pros
The platform is very simple to navigate and feels user friendly throughout.
Cons
It would be even better with a few more autofill options available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Precise information capture”
Pros
It does a very accurate job of asking for the information we need which helps keep everything clear and complete.
Cons
One thing missing is that payslips can't be generated on this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid-Market, 500+ employees
“Helpful support and clear payment alerts”
Pros
Getting the banking profiles configured can be a little tricky for international users but the support team stepped in quickly once they noticed extra information was needed. They reached out right away and were able to answer every question I had.
Cons
This tool sends email notifications when a payment is coming through which is useful. The one thing I'd change is that the email subject line shows the amount being paid and that can be awkward when sharing your screen with others during meetings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
