Total 305 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

33%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Ayush

Staffing and Recruiting, 500+ employees

More than a year

4.0

Clear overview of my schedule

Pros

The software is incredibly easy to use, making schedule management simple. I can quickly see a summary of my past time off and my current balances. The clean layout makes it easy to find most things, and the best part was how simple it was to get started.

Cons

While I can see my current balances, I wish there was a clearer tool or report to project my future time-off accruals. Additionally, the main staff dashboard could be more informative by showing more useful, at-a-glance information.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Mid Market, 51-100 employees

3.0

User-friendly layout, frustrating login problems

Pros

UI is accessible and has everything I need. I find the layout pretty userfriendly too. I can easily locate all the tools necessary for managing my time effectively.

Cons

I frequently run into login issues that make accessing my account a real hassle. When I reached out for help, the support team wasn't able to resolve anything, I'm still locked out of my profile. The whole experience has been pretty frustrating to deal with.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

J
Jennifer

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

Makes my life easier!

Pros

As a Program Director for over 60 employees, It saves me time and cuts down my daily stress. We used to have to do reports on paper and track leave on a spreadsheet but now everything is so much better.

Cons

There have been some small problems calculating leave for my new employees, but it's not a big deal.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

4.0

smart flow but dated look

Pros

The navigation makes it really easy to find what I need. Everything is organized so I can quickly understand the information without any confusion.

Cons

The visual design feels outdated to me & it has that basic, standard look that doesn't really compare well to other platforms I've used before.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Smooth PTO tracking

Pros

PTO tracking and request submission process is incredibly smooth. The interface feels interactive and doesn't require any training to use effectively.

Cons

I Can't really think of anything major that bothers me. Haven't run into any features that don't function properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TR
Taylor R.

Enterprise, 500+ employees

5.0

easy and user-friendly

Pros

Website is really easy to use and super user-friendly to work with.

Cons

Haven't found anything to complain about yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

3.0

Too Many Confusing Pages

Pros

I mainly use this for submitting time-off requests. It would work much better for me if all the data and functions I need were consolidated on a single page instead of being spread out.

Cons

The interface has too many pages when a simple dashboard would work much better. It's confusing trying to figure out which tab is actually the home page AND is it Start or Time-off? Not very easy for employees.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Enterprise, 500+ employees

5.0

Easy to Use but Annoying

Pros

From the moment I started using it, the layout just made sense to me. I was able to pick up all the features quickly and without any frustration.

Cons

Every time I log in, the system prompts me to update my password which gets annoying.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

helpful but no integration options

Pros

I like the dashboard that gives me a quick overview of upcoming time off and other important dates. The email reminders for holidays coming up are super helpful too.

Cons

It operates as a standalone system which can be inconvenient since integration with Microsoft Teams would make workflow much smoother.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

DB
Daniel B.

Mid Market, 101-500 employees

5.0

great Outlook integration and modernized our tracking

Pros

I love the SSO support and how it integrates with Outlook calendar. The customization options are simple and honestly this has modernized our whole process, we used to track time off requests in a shared Exchange calendar without any approval workflow which was pretty outdated.

Cons

The staff dashboard feels bare for end users and there's so much empty screen space that could show useful info like time-off summaries instead of just sitting there unused.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

UK
Utkarsha K.

Mid Market, 101-500 employees

5.0

Very Easy and Helpful

Pros

Amazing how easy the website is to use and the helpful holiday reminders it sends out.

Cons

Nothing really comes to mind that bothers me about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD
debra d.

Enterprise, 500+ employees

3.0

No Warning for Time-Off Conflicts

Pros

I find it really convenient to request time off through the system and being able to check my vacation balance and other benefits is great. What's particularly useful for my role is seeing when other team members have scheduled their time off.

Cons

It doesn't flag supervisors when multiple people request the same time off so they might approve overlapping requests without realizing it. As a project manager, I constantly deal with having to reassign work tasks because of this oversight and it would be really helpful if there was some kind of automatic check for scheduling conflicts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

BW
Barbara W.

Mid Market, 51-100 employees

5.0

Doesn't Sync With My Calendar

Pros

I can easily submit my time-off requests and keep track of what I've already used plus my remaining balance.

Cons

If I forget to click the right button in the email confirmation, it doesn't automatically sync with my linked Google calendar and it doesn't show as public either so only I can see the time off request

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Mid Market, 101-500 employees

5.0

easy to use, needs more holidays

Pros

Navigation is very simple and the user experience makes booking vacation time so easy. It's also handy for checking how many holiday days I have left in my balance.

Cons

I would love if our HR team could overlay approved annual statutory and company holidays like New Years, family days and Lindt day.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

BQ
Barshan Q.

Mid Market, 51-100 employees

5.0

Fast but Missing Features

Pros

interface feels really interactive and everything loads quickly which makes my daily workflow much smoother.

Cons

The HR section could really use some additional functionality to make it more comprehensive.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

the calendar view is awkward

Pros

I love being able to check the company calendar and see when my coworkers are taking time off.

Cons

The annual calendar view on the time-off request section feels awkward to use. I don't really get what its supposed to accomplish or how it helps with requests.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

5.0

simple and always works

Pros

I can quickly check my remaining vacation and sick time without any issue.

Cons

I can't really think of anything negative to say. As someone who uses this regularly at work, I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP
Samantha P.

Mid Market, 51-100 employees

4.0

looks old but works fine

Pros

Looking through my schedule and submitting personal time off requests is really simple.

Cons

The website could definitely use a makeover and it feels outdated and isn't very user-friendly to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CR
Candice R.

Enterprise, 500+ employees

5.0

Makes Time-Off Planning Simple

Pros

One of my favorite things is how it handles time off. It takes all the guesswork out of planning because I can always see my used and remaining vacation days at a glance.

Cons

Nothing comes to mind right now, everything seems very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS
Tytus S.

Mid Market, 101-500 employees

5.0

Perfect for Team Scheduling

Pros

Having visibility into current and year-end time availability has been incredibly useful. The calendar feature showing who's scheduled for time off makes planning so much easier and helps avoid any scheduling conflicts.

Cons

I haven't run into any real issues so far that would bother me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10