Total 305 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

33%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jodi

Retail, 51-100 employees

More than a year

5.0

suitable for our small office team

Pros

I really like how easy it is to use, both for me as an admin and for my employees.

Cons

I wish there was a phone app for employees to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paul

Financial Services, 11-50 employees

More than a year

4.0

flexible and has powerful reports

Pros

My top three things are: it's easy to use, flexible and the reporting feature is really powerful.

Cons

It works best when you use all of its features together.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Diana

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Ideal for our company size

Pros

This is the perfect fit for our 20-person office. We can easily track everyone's time off and it's just so user-friendly.

Cons

Sometimes, the emails don't go through when one employee has two managers who need to approve a request.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C
Cari

Non-Profit Organization Management, 11-50 employees

More than a year

4.0

quick setup and staff favorite

Pros

It was a snap to set up and really easy to use. My staff are big fans of this product.

Cons

Setting up holidays and time off can be a little hard, maybe because we only do it once a year. It's tricky because some staff work longer days than others, so one system doesn't fit everyone.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

B
Brian

Transportation/ Trucking/ Railroad, 11-50 employees

More than a year

5.0

everyone likes it, just don't know all feature

Pros

As a small business, its a reasonably priced way for us to be transparent about time off. It keeps us from having too many people out on the same day.

Cons

I don't have any specific complaints. My only issue is that I don't know about all the features it has. But we've used it for a long time and everyone at my company likes it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
sabrina

Electrical/ Electronic Manufacturing, 101-500 employees

More than a year

5.0

Everything visible on one calendar

Pros

I love that I can get a quick snapshot of everything from a single calendar.

Cons

It can be a bit difficult to make sure unused vacation days carry over correctly. If a mistake happens, fixing it takes a lot of manual work.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K
Katie

Staffing and Recruiting, 1-10 employees

More than a year

5.0

A favorite for everyone

Pros

It is so easy to use. My employees love it and honestly, so do I.

Cons

Can't think of anything I don't like about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Noah

Legal Services, 11-50 employees

More than a year

5.0

Saves me so much time

Pros

Keeping track of everyone's time off is such a simple process with this software. I don't have to waste time digging through emails or spreadsheets anymore

Cons

It would be great to have an app to make asking for time off and approving it simpler.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Mike

Insurance, 1-10 employees

More than a year

5.0

A huge time-saver for scheduling

Pros

As a small business owner, this thing is a huge time-saver for scheduling.

Cons

I have been using this product for four years and I still haven't found anything wrong with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kathryn

Government Relations, 1-10 employees

More than a year

5.0

simple to track vacation and sick time

Pros

Best part is how simple it is to track all our vacation and sick time. The setup is a one time thing and you just put in your settings.

Cons

NO CONS so far. we've had no problems and have been using it for years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mittal

Information Technology and Services, 101-500 employees

Free Trial

4.0

smooth and user-friendly interaface

Pros

The interface is super user-friendly. The modules for time-off, employee info and performance reviews are all really streamlined.

Cons

I wish the reports you can create were more customizable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

T
Tommy

Construction, 51-100 employees

Less than a year

4.0

Interactive and full of features

Pros

UI is so friendly and has all the info I'm looking for. I like how interactive it feels to request a vacation or sick day.

Cons

The calendar can look very crowded and busy when a lot of people have time off scheduled. It can be a bit much to look at.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

T
Tiffani

Religious Institutions, 51-100 employees

More than a year

5.0

good for time-off requests

Pros

I find it really easy to use when I had to submit my own time-off requests.

Cons

It didn't have as many features as some other software I looked at.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JS
Jennifer S.

Mid Market, 51-100 employees

4.0

An HR Lifesaver Truly

Pros

I've been using this for a few years now and it's been a real lifesaver for our HR operations. Having everything consolidated in one place makes such a difference, employee timesheets, vacation balances, holiday schedules and all the hiring/termination records are right there when I need them. The time and cost savings have been significant plus it's eliminated so much of the headache that used to come with managing staff information across multiple systems.

Cons

When adding new employees, I sometimes run into small glitches where the PTO time doesn't calculate right and needs manual adjustment. It's pretty minor in the grand scheme of things though.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

TC
Thom C.

Enterprise, 500+ employees

4.0

simple for me, tricky for all

Pros

Managing my time off requests is simple and I can easily track my PTO balance at a quick glance.

Cons

It can be tricky to keep track of everyone's time off and who's actually in the office on any given day.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Effortless and Unchanging

Pros

Very easy to use and user-friendly. Stays consistent without constant changes disrupting workflow.

Cons

I honestly can't think of anything that bothers me about this software, it's been good across the board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RT
Rodolfo T.

Mid Market, 51-100 employees

5.0

truly guided experience

Pros

Really user-friendly and walks me through each step. Plus it helps staff track their vacation time and sick days without any issue

Cons

Nothing really stands out as unhelpful to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG
dwain G.

Mid Market, 101-500 employees

4.0

Easy to get around but can't log hours sometimes

Pros

I have to say, getting around is very easy, everything is right where you'd expect it to be.

Cons

I can't log hours during certain blocked timeframes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

simple look, frustrating process

Pros

Interface is readable and the website structure makes things simple for both employees and employers to use.

Cons

Fixing timecard errors and managing PTO balances can be frustrating & the process isn't very simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

4.0

saved us from spreadsheets

Pros

I appreciate how this tracks employee account balances for sick time, vacation days and other leave. It's been a lifesaver since we used to rely on complicated spreadsheets that needed monthly updates.

Cons

Figuring out how to go between different modules takes forever when you dont use them regularly. The help docs are pretty bare bones though support is really good when you reach out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8