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Reference Check Software Buyers Guide
For every employer, it is a struggle to consistently and accurately collect and manage feedback from a candidate’s previous employer and colleagues. If you are facing the same challenge, adopting a reference check software will spare you the hassle of dealing with inconsistent responses.
However, choosing the right software can be confusing due to the plethora of options available in the market. This guide aims at saving your time and effort by breaking down each pertinent component, which will make your reference check software selection easy and quick.
Reference check software is a Human Resource (HR) management tool that helps you evaluate, and process the references provided by a candidate or an employee during their onboarding. The software will ensure that there is no foul play, bias, or misinformation, which reduces the burden of manual verification and makes the employer more confident in their choice.
Most reference check solutions comprise features such as automated questionnaires, status tracking, and customizable reporting. They cut down logistical issues for the hirer. The software should also offer easy integration with applicant tracking systems (ATS), which further centralizes the process of evaluation and more intimately attends to specific details and candidate insights.
Core Functionalities Of Reference Check Software
The following are some essential functionalities that would help you attain your professional and hiring goals. Your requirements may vary depending on your business needs, but you can correspond your objectives with these necessary features that are useful for all types of organizations.
Automated Reference Requests
Sending reference requests is a key task while assessing the authenticity of the reference. With automated reference request option, you will be able to send structured requests to the listed contacts via email or messages, reducing the manual workload. Many platforms also allow customized templates and built-in reminders.
Role Specific Questionnaires
Reference check software supports multiple formats such as rating scales, open-ended and close-ended questions, and compliance checks. Since the entire evaluation is based on feedback, this feature ensures the quality and reliability of the information collected. Hiring teams can also personalize the questions according to their hiring requirements and job descriptions.
Integrated Candidate Profiles
This option ensures that responses are automatically linked to each applicant’s profile through a centralized system. It also allows the hirer to quickly view important variables such as reference feedback, resumes, interview notes and background checks. This significantly improves workflow and allows to weigh the candidate’s position more objectively.
Compliance And Consent Management
Consent is a mandatory aspect before reaching out to referees. It ought to be compliant with global data privacy laws such as General Data Protection Regulation (GDPR) and follows non-discrimination standards enforced by the U.S. Equal Employment Opportunity Commission (EEOC). This ensures ethical hiring practices and protects both the candidate’s privacy and the company’s legal interests.
Hiring teams become more efficient if their efforts are supplemented with reliable reference check software. Following are the advantages that you can gain after adopting the solution:
Minimal Manual Work
Since managing numerous applications can require excessive manual work, it is better to rely on a reference check tool. It will automate your workflow and will not require manual data entry.
Riddance From Forgery
As per University World News, an alarming number of 4.7 billion people either have, or have had fake degrees. A reference check software can detect this forgery through its credential verification feature and ensure that only deserving candidates get the position.
Less Room For Human Error
Multiple applications and scattered feedback can be hectic to manage, and that might lead to overlooking or mingling of information. Adopting the software will centralize your entire reference-checking process and keep you updated with regular reminders.
No Employer Bias
Assessment processing becomes more objective with such software as it minimizes bias when it comes to evaluating a candidate. The reporting feature provides consistent insights that helps HR make fair and evidence-based decisions.
Faster Hiring Decisions
Manual reference checks often require repeated follow-ups, phone calls, and scheduling conflicts, which can slow down the hiring process. Reference check software automates these steps, collects feedback faster, and organizes it in one place.
Making right and calculated decisions when adopting reference check software for your company can be burdensome. But you don’t need to worry, we have listed some preliminary steps below that will simplify your decision-making:
Step 1: Assess Your Recruitment Regime
Bear these questions in mind: how often you recruit, what is the pool of applications you process in a month, and how much time your team currently spends on reference checks. These will provide you with a clearer picture of what kind of software your team or company may need.
Step 2: Make A List Of Potential Solutions
Browse through the reference check software and shortlist the options that align with your company’s needs. Pay close attention to their feature sets, pricing plans, trial period duration, etc. It would give you an idea of how much budget you need to allocate and what feature options to expect out of your designated software solution.
Step 3: Evaluate Key Features
Review the shortlisted software for essential features such as automated reference requests, customizable questionnaires, reporting capabilities, and compliance checks. Consider the features that are non-negotiable for your hiring goals, so you can further narrow down the solutions which deliver the most value.
Step 4: Integration With ATS Platforms
Integration with your existing ATS helps maintain consistent records; ensure that your selected option provides you with the same. It eliminates duplicate entries and ensures that all data remains attached to the candidate profile for audit or review.
Step 5: Try Free Demo
Most solutions do come with a free demo, so run your top 5 choices on your actual recruitment scenarios. Free demos give a comprehensive overview of the software and leveraging them helps you assess if the software of your choice fits well with your HR workflows and hiring requirements.
Reference check software has become a staple in global workspaces, especially the ones which have a large and complex HR department. As per Market Data Forecast’s report, the industry is burgeoning “with an annual growth rate of 7.6%, and its global market is predicted to reach USD 483 million by year 2033.”
As the solutions have brought unprecedented logistical and managerial conveniences to hiring teams, the demand for their deployment has significantly increased over the span of the last few years. As per the same Market Data Forecast report, reference check software’s integration with ATS has been one of the primary contributing factors to bringing out more efficient and scalable solutions in the market for these software.
What Real Users Say About Reference Check Software?
Some users have argued that reference checks in the modern age are not foolproof, as the applicant who has gone to the length of forging documents could also have complicit connections and references. However, most users have acknowledged the importance of these software in time management, minimization of human errors, and the automation of reference verification processes, which otherwise may be difficult to keep track of.
Hiring teams no longer need to strive through each and every detail of every applicant manually, to ensure that there are no loopholes. Adopting a reliable reference check software will automate all verification tasks, provide timely reminders, ensure the provision of accurate insights, and improve the hiring decision-making process.
However, if you are still confused and have queries regarding reference check software, you can contact us and get expert guidance.