Total 430 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KJM

Kisha Jay Marie

Consumer Services, 101-500 employees

More than a year

5.0
December 2022

Accurate and relliable

Pros

The standout feature of Time Doctor is its excellent customer service offering thorough assistance until issues are resolved.

Cons

I dislike the screenshot feature as it invades my privacy while Im working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IG

Irene Grace

Transportation/Trucking/Railroad, 11-50 employees

More than a year

4.0
December 2022

Timedoctor Survey Response

Pros

The ease of use stands out as a major benefit.

Cons

It doesnt capture both screens when were using dual monitors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

5.0
December 2022

One of the good tools for remote work

Pros

This tool simplifies remote work with its user-friendly features.

Cons

I havent had any negative experiences using this tool.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
November 2022

Great for client time allocation

Pros

As an account manager at a digital marketing agency, I can monitor my idle time, overall work hours and time allocated to each client. This helps us verify that clients receive appropriate attention based on their service packages and make necessary adjustments for both existing and new accounts.

Cons

Switching between clients isn't automated, which makes it tough to remember when you're juggling multiple accounts. This hits account managers like me harder than my team members in web dev or social media since they usually focus on one task at a time and dont have to switch as much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

3.0
November 2022

Leading industry tool with easy to use features

Pros

With its easy-to-use interface and competitive pricing for teams Time Doctor is a top choice.

Cons

The team needs to improve customer service as they can be slow to respond to requests.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

R

Ritesh

Information Technology and Services, 101-500 employees

Less than a year

5.0
November 2022

Review for time Doctor

Pros

Time Doctor is invaluable for tracking employees working hours and helping them meet targets efficiently.

Cons

Sometimes it restarts or logs out automatically affecting my recorded working hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
November 2022

perfect for project planning

Pros

Very helpful for calculating project timelines and planning future work. The time tracking features make it easy to estimate how long similar projects will take down the road.

Cons

It works perfectly for me, no complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sri

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2022

Best in Time Tracking

Pros

Time Doctors automatic logoff feature enhances usability when inactive.

Cons

Currently I have no issues using Time Doctor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC

Eduardo C.

Mid Market, 101-500 employees

4.0
October 2022

Useful but feels dangerous to use

Pros

I like the timeline reports and they give me precise details about staff attendance and total hours worked. The app and web usage tracking is spot on too. What I love most is how intuitive the desktop application is, making everything simple to use.

Cons

The screenshot feature feels dangerous since it captures images randomly which could expose personal info on your screen. Also, the time tracking pauses when there's low mouse or keyboard activity, this might work for some jobs but if your role involves waiting for calls or contacts, you end up having to do busy work just to keep the timer running, which feels pretty coercive.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

EG

Ewan G.

Enterprise, 500+ employees

5.0
October 2022

The idle function works perfectly

Pros

Idle function works well. When I step away from my keyboard, the timer automatically pauses and when I come back, it asks if I want to count that time or not. This is very useful since most other timers just keep running like your still working. Sometimes I actually do want to include that away time, so having the choice is perfect. For me, this feature combined with being able to edit time entries later makes this tool stand out.

Cons

Edited time entries show up in a different color compared to live recorded ones and I'd really like the option to make them display the same color in reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sebahattin

Computer Games, 11-50 employees

Less than 6 months

5.0
October 2022

easy to use and great

Pros

The user-friendly app offers a seamless and efficient experience making it my favorite time-saving application.

Cons

Overall I liked the application but there are occasional freezing problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nerhiza S.

Mid Market, 51-100 employees

5.0
October 2022

Easy tracking for billable hours

Pros

I can easily track my productivity and billable hours with this system.

Cons

I haven't found any issues yet, really enjoying it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Food & Beverages, 500+ employees

More than a year

5.0
September 2022

Great, Simple and Straightforward Tracking

Pros

Easy setup and accurate tracking make Time Doctor superior to other options in the market. Its support for multiple platforms allows tracking from anywhere.

Cons

There are no real lacking factors and the continuous development means new features are regularly introduced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deepak

Information Technology and Services, 51-100 employees

More than a year

5.0
September 2022

Track your time with ease

Pros

Time Doctor is straightforward to use and set up. Its user interface is intuitive aiding in time tracking and employee monitoring.

Cons

I havent found any drawbacks with this tool. Its a gem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Retail, 11-50 employees

More than a year

4.0
September 2022

Excellent software for the value

Pros

Im fond of the softwares automated features that highlight wasted time.

Cons

I wish there was a live stream version available. Being able to observe staff activities in real-time rather than relying on snapshots would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

luis

Design, 1-10 employees

Less than a year

3.0
September 2022

When time is money

Pros

It helps me stay organized across multiple projects and I appreciate its offline usability.

Cons

It should round up time to the nearest hour and the interface could be more user-friendly.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

C

Christian

Telecommunications, 1-10 employees

More than a year

4.0
September 2022

Great little tool to keep track of worktime

Pros

I appreciate how easy it is to allocate my work time to specific projects or tasks which helps me maintain a clear overview of time spent on each.

Cons

Sometimes I find the reporting a bit cumbersome needing extra clicks especially when transitioning between days. However overall its satisfactory - nothing major.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CT

Caner T.

Enterprise, 500+ employees

5.0
September 2022

runs quietly and efficiently

Pros

it runs quietly in the background and captures screenshots through legitimate system processes. Being able to review activity by clock time and minute intervals is really helpful. The speed and efficiency are impressive.

Cons

I can't really find anything to complain about and it works well and handles everything automatically in the background.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marshall

Real Estate, 11-50 employees

More than a year

3.0
September 2022

Using Time doctor

Pros

I use this software daily to track my virtual assistants time. I appreciate the monitoring features like screenshots and mouse movement tracking.

Cons

Im still using the original Time Doctor. Setting up new hires can be challenging.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J

Jeanette

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Recommended Time Tracker

Pros

The ability of Time Doctor to sync with specific apps for precise time tracking is valuable. Its reminders ensure I stay on track with my work scope.

Cons

Theres really not much to dislike about Time Doctor unless you dislike having your work tracked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10