Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

KJM
Kisha Jay Marie

Healthcare, 101-500 employees

More than a year

5.0

“Accurate and relliable”

Pros

The standout feature of Time Doctor is its excellent customer service offering thorough assistance until issues are resolved.

Cons

I dislike the screenshot feature as it invades my privacy while Im working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IG
Irene Grace

Healthcare, 11-50 employees

More than a year

4.0

“Timedoctor Survey Response”

Pros

The ease of use stands out as a major benefit.

Cons

It doesnt capture both screens when were using dual monitors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Healthcare, 1-10 employees

5.0

“One of the good tools for remote work”

Pros

This tool simplifies remote work with its user-friendly features.

Cons

I havent had any negative experiences using this tool.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

“Great for client time allocation”

Pros

As an account manager at a digital marketing agency, I can monitor my idle time, overall work hours and time allocated to each client. This helps us verify that clients receive appropriate attention based on their service packages and make necessary adjustments for both existing and new accounts.

Cons

Switching between clients isn't automated, which makes it tough to remember when you're juggling multiple accounts. This hits account managers like me harder than my team members in web dev or social media since they usually focus on one task at a time and dont have to switch as much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Healthcare, 1-10 employees

Less than 6 months

3.0

“Leading industry tool with easy to use features”

Pros

With its easy-to-use interface and competitive pricing for teams Time Doctor is a top choice.

Cons

The team needs to improve customer service as they can be slow to respond to requests.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

R
Ritesh

Healthcare, 101-500 employees

Less than a year

5.0

“Review for time Doctor”

Pros

Time Doctor is invaluable for tracking employees working hours and helping them meet targets efficiently.

Cons

Sometimes it restarts or logs out automatically affecting my recorded working hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

“perfect for project planning”

Pros

Very helpful for calculating project timelines and planning future work. The time tracking features make it easy to estimate how long similar projects will take down the road.

Cons

It works perfectly for me, no complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sri

Healthcare, 101-500 employees

More than a year

5.0

“Best in Time Tracking”

Pros

Time Doctors automatic logoff feature enhances usability when inactive.

Cons

Currently I have no issues using Time Doctor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC
Eduardo C.

Mid Market, 101-500 employees

4.0

“Useful but feels dangerous to use”

Pros

I like the timeline reports and they give me precise details about staff attendance and total hours worked. The app and web usage tracking is spot on too. What I love most is how intuitive the desktop application is, making everything simple to use.

Cons

The screenshot feature feels dangerous since it captures images randomly which could expose personal info on your screen. Also, the time tracking pauses when there's low mouse or keyboard activity, this might work for some jobs but if your role involves waiting for calls or contacts, you end up having to do busy work just to keep the timer running, which feels pretty coercive.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

EG
Ewan G.

Enterprise, 500+ employees

5.0

“The idle function works perfectly”

Pros

Idle function works well. When I step away from my keyboard, the timer automatically pauses and when I come back, it asks if I want to count that time or not. This is very useful since most other timers just keep running like your still working. Sometimes I actually do want to include that away time, so having the choice is perfect. For me, this feature combined with being able to edit time entries later makes this tool stand out.

Cons

Edited time entries show up in a different color compared to live recorded ones and I'd really like the option to make them display the same color in reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sebahattin

Healthcare, 11-50 employees

Less than 6 months

5.0

“easy to use and great”

Pros

The user-friendly app offers a seamless and efficient experience making it my favorite time-saving application.

Cons

Overall I liked the application but there are occasional freezing problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS
Nerhiza S.

Mid Market, 51-100 employees

5.0

“Easy tracking for billable hours”

Pros

I can easily track my productivity and billable hours with this system.

Cons

I haven't found any issues yet, really enjoying it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

N/A, 500+ employees

More than a year

5.0

“Great, Simple and Straightforward Tracking”

Pros

Easy setup and accurate tracking make Time Doctor superior to other options in the market. Its support for multiple platforms allows tracking from anywhere.

Cons

There are no real lacking factors and the continuous development means new features are regularly introduced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Deepak

Healthcare, 51-100 employees

More than a year

5.0

“Track your time with ease”

Pros

Time Doctor is straightforward to use and set up. Its user interface is intuitive aiding in time tracking and employee monitoring.

Cons

I havent found any drawbacks with this tool. Its a gem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brian

Marketing, Advertising, Sales Force Automation, 11-50 employees

More than a year

4.0

“Excellent software for the value”

Pros

Im fond of the softwares automated features that highlight wasted time.

Cons

I wish there was a live stream version available. Being able to observe staff activities in real-time rather than relying on snapshots would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
luis

Healthcare, 1-10 employees

Less than a year

3.0

“When time is money”

Pros

It helps me stay organized across multiple projects and I appreciate its offline usability.

Cons

It should round up time to the nearest hour and the interface could be more user-friendly.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

C
Christian

WordPress, 1-10 employees

More than a year

4.0

“Great little tool to keep track of worktime”

Pros

I appreciate how easy it is to allocate my work time to specific projects or tasks which helps me maintain a clear overview of time spent on each.

Cons

Sometimes I find the reporting a bit cumbersome needing extra clicks especially when transitioning between days. However overall its satisfactory - nothing major.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CT
Caner T.

Enterprise, 500+ employees

5.0

“runs quietly and efficiently”

Pros

it runs quietly in the background and captures screenshots through legitimate system processes. Being able to review activity by clock time and minute intervals is really helpful. The speed and efficiency are impressive.

Cons

I can't really find anything to complain about and it works well and handles everything automatically in the background.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marshall

Healthcare, 11-50 employees

More than a year

3.0

“Using Time doctor”

Pros

I use this software daily to track my virtual assistants time. I appreciate the monitoring features like screenshots and mouse movement tracking.

Cons

Im still using the original Time Doctor. Setting up new hires can be challenging.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J
Jeanette

Marketing, Advertising, 1-10 employees

More than a year

5.0

“Recommended Time Tracker”

Pros

The ability of Time Doctor to sync with specific apps for precise time tracking is valuable. Its reminders ensure I stay on track with my work scope.

Cons

Theres really not much to dislike about Time Doctor unless you dislike having your work tracked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10