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Key Takeaways

Generated from the text of customer reviews

Time Doctor is a workforce analytics software used mainly by small businesses and distributed teams, particularly in IT services and marketing. Users value its straightforward time tracking and ease of use, while some report technical tracking issues. Recently, the platform added client-specific app deployment configurations to support tailored rollouts.

Our Verdict

Time Doctor suits growing businesses managing remote employees, outsourced teams, or billable work. Its per user pricing can become costly as headcount grows, so companies should weigh the expense against their need for workforce oversight. We recommend it for distributed teams where accurate time records justify the ongoing investment.

Time Doctor Specifications

  • Employee Information Management
  • Recruitment and Applicant Tracking
  • Performance Management
  • Attendance and Time Tracking

What Is Time Doctor?

Time Doctor is a productivity, time-tracking, and workforce analytics software built for remote, hybrid, and in-office teams. The platform was co-founded in 2012. It tracks how employees spend their working hours across tasks, projects, websites, and applications.

Its core capabilities include automatic time tracking, attendance monitoring, project and task tracking, productivity ratings, optional screenshots, and web and app usage reports. Managers use the web app to review tracked hours and workforce data, while employees can record their work time through Time Doctor's desktop app.

What Is Time Doctor Best For?

The platform stands out for its Benchmarks Artificial Intelligence (AI), which compares workforce productivity against relevant peer groups. It uses existing productivity data and matches employees and teams with peers based on similar work patterns and software use. This can help managers see where their teams sit relative to comparable workers.

How Much Does Time Doctor Cost?

Time Doctor pricing starts at $8/user/month for its Basic plan. Further plans include:

  • Standard - $14/user/month
  • Premium - $20/user/month
  • Enterprise – Custom Pricing

The platform also offers a 14-day free trial. Organizations can also opt for the following add-ons:

  • Software Cost Insights - $3/user/month
  • Benchmark AI - $3/user/month
  • Unusual Activity Reporting - $3/user/month
  • Meeting Insights - $2/user/month
  • Office vs Remote Report - $2/user/month
  • Video Screen Recording - $3/user/month
  • HRIS Native Integration - $200/integration/month
  • Payroll Native Integration - $200/integration/month
  • Single Sign-On (SSO) - $200/account/month
  • Automated User Provisioning - $200/account/month
  • BigQuery Access - $1,500/account/month

Users appreciate Time Doctor’s pricing, finding its time-tracking and productivity capabilities reasonably priced on a per-user basis. However, some feel that the price can become expensive as team size grows, particularly when advanced capabilities are required.

Contact us for a personalized Time Doctor cost quote tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

Time Doctor Integrations

Time Doctor integrates with the following platforms:

How Does Time Doctor Work?

After you have logged in, you can follow these steps to use the software:

  • Create projects and add the tasks that need to be tracked
  • Select a task and start tracking time through the Time Doctor app
  • Track time spent on assigned tasks, websites, and applications
  • Review screenshots captured during tracked time when screencasts are active
  • Open reports to review tracked hours, projects, tasks, and user activity
  • Review activity and productivity reports to understand how work time is spent
Book a free Time Doctor demo to learn more about its capabilities.

Who Is Time Doctor For?

The software is suitable for:

  • Contact center
  • Healthcare
  • Agencies
  • Outsourcing
  • Staff leasing
  • Technology

Time Doctor Use Cases

Based on our analysis of Time Doctor's current capabilities and user feedback, we have identified several situations where the software can be a good fit:

Remote Managers Tracking Project Time And Reconciling Payroll

Remote managers that handle several projects struggle to determine how employee hours are divided between assignments. Relying on manual updates can leave project and payroll records incomplete. Time Doctor software records time against specific tasks and projects, creating a history of where working hours were spent. Managers can review these records when checking project progress or preparing payroll reports.

Managers Identifying Employee Overwork

Sometimes, managers do not notice when employees regularly work late, extend their hours, or continue working during weekends. These patterns are harder to spot across distributed teams where managers do not see daily schedules firsthand. The software surfaces work patterns that indicate when employees exceed expected hours or scheduled periods. This helps in identifying team members who may need changes to their workload or schedule.

Service Providers Verifying Client Billing

Outsourcing companies find it difficult to show clients how billed hours were spent across different accounts or projects. This creates questions about invoices when clients have limited visibility into outsourced work. Time Doctor records hours against projects and produces reports that can be shared with clients. Service providers can use these records to support billing discussions with documented work time.

Companies Reviewing Unused Software Licenses

Companies with large software subscriptions continue paying for licenses that employees no longer use. Identifying those unused seats can be difficult when IT teams lack data on actual application activity. The software records how long employees spend on applications through its web and app usage reporting. IT teams can review this information when deciding whether certain licenses are required.

Is Time Doctor Right For You?

If your organization needs a time tracking and workforce management platform that can support distributed or growing teams, Time Doctor may be a strong fit. The platform is SOC 2 Type 2 compliant and ISO/IEC 27001:2022 certified. It can also scale through custom user roles and permissions, 60+ integrations, API access, and public or private cloud deployment options for larger organizations

Still doubtful whether Time Doctor is the right fit for your team? Contact us at (661) 384‑7070, and we will help you make an informed choice.

Time Doctor Features

Employee Monitoring

Time Doctor software records employee activity across websites, applications, tasks, and working hours. Managers can review idle time, attendance, optional screenshots, and live activity data to understand how work time is spent. Configurable privacy settings provide control over the level of monitoring used. These records help managers discuss workload or performance with more context rather than relying only on observations.

See How It Works
Time Tracking

The platform tracks hours against individual tasks, projects, and clients, with options for automatic and manual time entry. Employees can record time while offline, with data syncing after internet access is restored. Project-level records can help managers see where working hours are being spent. Moreover, it helps provide clearer time data for client billing and employee payments.

See How It Works
Payroll

Time Doctor features a payroll module that uses recorded work hours to prepare payroll ready reports for employee payments. Managers can review hours, breaks, and activity before approving time for payroll. This connection between tracked time and payment records helps teams identify missing or incorrect entries before payroll is processed. It is particularly suitable when employees work on different schedules or billable hours.

See How It Works
Analytics And Insights

The software converts tracked work data into reports covering productivity, hours, software use, meetings, and employee activity. Benchmarks AI adds external context by comparing work patterns with AI matched peer groups, while software cost insights identify used or unused applications. Managers can use these views to investigate performance patterns, software spending, and areas that require further review.

See How It Works

Pros And Cons of Time Doctor

Pros

  • Helps improve billing accuracy and payroll management

  • Easy-to-use interface and simple task tracking for employees

  • Comprehensive time tracking and productivity monitoring tools

Cons

  • Auto time tracking sometimes activates even when disabled

  • Requires occasional coordination with support to resolve technical issues

Time Doctor Pricing

Basic

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What's Included

  • Automatic tracking

  • Projects And Tasks

  • Timeline Report

  • Screenshots

  • Online/Offline Tracking

  • Knowledge Base

  • Groups / Teams

Standard

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What's Included

  • Everything in Basic, plus:

  • Schedules

  • Attendance

  • Time approvals

  • Activity Summary

  • Web & App Usage reporting

  • Productivity Ratings

  • Leave tracking

  • Break tracking

  • Payroll

Premium

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What's Included

  • Everything in Standard, plus:

  • Benchmarks AI

  • Office vs Remote Report

  • Unusual Activity AI Report

  • Mouse jiggler & Clicker Detection

  • Irregular Keyboard Activity

  • Internet Connectivity Tracking

  • Video screen recording

  • Dedicated Success Manager

  • Executive Dashboard & reporting

Enterprise

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What's Included

  • Get every feature, plus:

  • Private Cloud Deployment

  • Customizable BI Dashboards

  • Custom pricing and contract terms

  • Guided implementation and onboarding

  • Professional Services & Custom development

Disclaimer: The pricing details were last updated on Aug 03, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Time Doctor Reviews

Total 544 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

2%

Share your experience

M

mariia

Transportation/ Trucking/ Railroad, 1-10 employees

Free Trial

5.0
August 2025

Provides unbeatable convenience with well-organized interface and useful features

Pros

The convenience of this tool is unbeatable. The interface is perfect for quick access to necessary information and I never waste time trying to find what I need. It's packed with useful features that make accessing important details quick and easy.

Cons

I honestly have nothing to complain about. I've only used it once but everything was really simple and helpful. I didn't run into any issues or discomfort while using it.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

V

Vania

Information services, 1-10 employees

Less than 6 months

4.0
June 2025

simple to track time and monitor productivity

Pros

It's really simple to track time and monitor productivity. I also love the helpful features like checking reports and seeing productivity stats. It helps me stay on top of things.

Cons

I find it a bit tricky to search for projects and locate tasks within my projects. The reports are also a bit hard to get to, requiring too many clicks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

S

sian

Public Relations and Communications, 1-10 employees

Less than 6 months

5.0
May 2025

Helps me stay focused

Pros

I really enjoy being able to see both my keystrokes and mouse movements. It's a great way to keep track of my work and make sure I stay focused.

Cons

The staff initially thought I was spying on them so I had to ask my IT department to upload the software to each machine. It was a bit of a hassle but nothing I couldn't manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Time Doctor Software offer an API?

Yes, Time Doctor offers an API.

What language does Time Doctor Software support?

The software supports the English language only.

What other apps does Time Doctor Software integrate with?

Time Doctor integrates with platforms like Asana, BambooHR, Jira, PayPal, Wrike, Microsoft To Do, Gusto, ClickUp, and more.

Does Time Doctor Software have a mobile app?

Yes, it offers a dedicated mobile app for Android and iOS.

What types of pricing plans does Time Doctor Software offer?

Time Doctor pricing starts at $8/user/month for its Basic plan. Further plans include Standard ($14/user/month), Premium ($20/user/month), and Enterprise (Custom pricing). The vendor also offers a 14-day free trial. Contact us for a personalized Time Doctor price quote.

Who are the typical users of Time Doctor Software?

The software is used by professionals working in various industries and sectors, including contact centers, healthcare, agencies, outsourcing, technology, and staff leasing.

What level of support does Time Doctor Software offer?

Time Doctor offers support through live chat, email, phone, a ticket system, and a help center.