mariia
Transportation/ Trucking/ Railroad, 1-10 employees
Free Trial
“Provides unbeatable convenience with well-organized interface and useful features
Pros
The convenience of this tool is unbeatable. The interface is perfect for quick access to necessary information and I never waste time trying to find what I need. It's packed with useful features that make accessing important details quick and easy.
Cons
I honestly have nothing to complain about. I've only used it once but everything was really simple and helpful. I didn't run into any issues or discomfort while using it.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Vania
Information services, 1-10 employees
Less than 6 months
“simple to track time and monitor productivity
Pros
It's really simple to track time and monitor productivity. I also love the helpful features like checking reports and seeing productivity stats. It helps me stay on top of things.
Cons
I find it a bit tricky to search for projects and locate tasks within my projects. The reports are also a bit hard to get to, requiring too many clicks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
madorim
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Useful feedback on how I'm managing my time
Pros
Time Doctor helps me track my activity and how much time I spend on different websites or programs. I love this feature because it gives me useful feedback on how I'm managing my time which helps me improve.
Cons
It would be great if Time Doctor had some kind of alarm or sound when the window pops up after a break is over. sometimes, I'm not at my computer when the break ends and have to rely on my phone's timer instead.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jeremiah
marketing and advertising, 11-50 employees
Less than a year
“simple and super effective
Pros
It's so easy to turn on when my shift starts and the widget is really handy because I can move it anywhere on the screen. It's simple yet super effective!
Cons
Had to go through some extra steps to install the software on one of my work laptops. It was a minor inconvenience but I could see it being more of an issue for someone who isn't as tech-savvy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
sian
Public Relations and Communications, 1-10 employees
Less than 6 months
“Helps me stay focused
Pros
I really enjoy being able to see both my keystrokes and mouse movements. It's a great way to keep track of my work and make sure I stay focused.
Cons
The staff initially thought I was spying on them so I had to ask my IT department to upload the software to each machine. It was a bit of a hassle but nothing I couldn't manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sally
Health, Wellness and Fitness, 500+ employees
Less than a year
“Highly customized solution for my company's needs
Pros
What I love about Time Doctor is how customizable it is. You can adjust it to fit any company's needs with customized status, breaks, schedules and more. Plus, it's really user-friendly and the information is clear and easy to understand.
Cons
Would be great if I could see the screen recordings all together in one video instead of having to open separate files for each screen. It would make reviewing them so much easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ashley
Facilities services, 11-50 employees
Less than a year
“Time saving but expensive
Pros
Love how simple it is to use Time Doctor alongside aDP and my payroll systems. It integrates smoothly and saves so much time.
Cons
Time Doctor ended up being quite a bit more expensive than my new solution, Connectteam, which offers similar features at a lower price.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Helenie Dorothy
Hospital & Health Care, 500+ employees
more than a year
“accurate time tracking
Pros
It's very accurate for tracking time. Plus, editing time is so easy with the approval system in place. It's reliable and really efficient.
Cons
The time tracking feature expires every 15 minutes if there's no activity which can be a little annoying if you forget to interact with the computer for a while.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tina
alternative medicine, 51-100 employees
Less than a year
“Notifies me when I am inactive
Pros
I really like being able to track my time by project and I love that Time Doctor takes screenshots at random intervals. The best part is that it notifies me when I'm inactive, which helps me stay on track.
Cons
It could communicate periods of inactivity in a more timely manner. Right now, the notifications feel a bit delayed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
scot
marketing and advertising, 51-100 employees
Less than a year
“promotes micromanagement
Pros
What I liked most was that someone else made the decision to purchase and deploy Time Doctor for our team. Not my decision.
Cons
You'd certainly like it if you are into micromanaging. Nothing more to say!
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
3
Anonymous
Enterprise, 51-100 employees
“powerful and insightful productivity tracker
Pros
The comprehensive time tracking and productivity monitoring really stand out to me. I get detailed insights into how I'm spending time on different tasks which helps me spot inefficiencies and boost my productivity. The real-time tracking is solid, plus features like screenshots, website monitoring and detailed reports give me thorough analysis and accountability. The interface is simple enough that both me and my team can use it effectively without much effort. Customer support has been great whenever I've needed help. Implementation was surprisingly smooth too which makes everything much easier to get started with.
Cons
I sometimes run into glitches with the time tracking that can be a bit disruptive to my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Diego
Computer games, 11-50 employees
Free Trial
“easy to use but bad support team
Pros
It's quite easy to use. all I had to do was install it, create an account and hit start. I was up and running in no time.
Cons
The interface felt a bit odd. Customer support was hard to get in touch with and the pricing didn't seem very attractive compared to other options.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
8
ma. Rezie
Hospital & Health Care, 51-100 employees
Less than 6 months
“No issues tracking time
Pros
The tool's easy access for tracking time makes my life so much easier. I can track my hours without any complications
Cons
No complaints from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
monica mcLeod
Publishing, 1-10 employees
more than a year
“screenshots are helpful for tracking activity
Pros
It is a really userfriendly app that lets you track time no matter where you are. You can track by job or by task which is super helpful. Plus, it takes screenshots for employees to verify that they're actually working on the task at hand. It's a great way to ensure productivity!
Cons
To make admin changes, you need to use the website instead of the app but honestly, it's not a big deal. The website is quick so it doesn't really feel like a drawback at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ania
Consumer services, 11-50 employees
Less than a year
“Helpful screen recording feature
Pros
Impressed with the level of precision when tracking employee hours and the screen recording feature really adds value to the process.
Cons
There are times when email notifications don't come through which can be a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“essential for team management and insight
Pros
This platform has become absolutely essential for how I manage my team. It provides incredibly clear and precise tracking of employee hours, while also giving me valuable, real-time visibility into their work progress. This level of insight is crucial for making informed decisions and ensuring our projects stay perfectly on track
Cons
I don't like how it automatically captures screenshots of all my activities on the computer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie K.
Mid Market, 101-500 employees
“Excellent for productivity visibility
Pros
I am really impressed with the comprehensive tracking capabilities that give me excellent visibility into team productivity. Being able to monitor total hours, productive vs unproductive time and idle periods has been incredibly useful. Sure, I don't stress over minor inconsistencies since we're all human but it's caught some major discrepancies I never would've found otherwise. The transparency has made our reporting and invoicing so much more precise.
Cons
only downside is that we ran into some hiccups with a few features and billing initially but honestly the support team jumped right in to help sort everything out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
arturo
medical Practice, 101-500 employees
more than a year
“good choice when it comes to time tracking
Pros
Right now, Time Doctor is hands down the best tool on the market for time tracking in my opinion. It offers everything you need and more.
Cons
The constant screenshots can feel a little invasive to me. It's like there's no room for privacy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paige
education management, 11-50 employees
Less than a year
“Improved our efficiency in terms of cost and time
Pros
I love the ability to monitor hours, schedules and timesheets for even our remote workers. This has helped us save money and greatly improved the efficiency of our old traditional time-tracking methods.
Cons
Customer service usually takes a couple of days to respond which can be a little slow when you need help urgently.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
4
Functionality
9
Shikher G.
Mid Market, 500+ employees
“significant productivity booster
Pros
It boosts team productivity significantly and I can pause it whenever I'm not actively working.
Cons
The frequent screenshots can be disruptive. Recording desktop activity instead would accomplish the same goal with less intrusion.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jan B.
Mid Market, 51-100 employees
“My output got better!!
Pros
Tracking my hours has become so much more aligned and the quality of my work output has definitely improved as a result.
Cons
Haven't run into any real issues yet, everything's been working smoothly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas
Consumer services, 500+ employees
Less than 6 months
“Clutter-free interface helps smooth workflow
Pros
The app's user-friendly interface makes it so easy to use. It's clean and clutter-free which makes it perfect for maintaining a smooth workflow.
Cons
It's a little hard to learn but once you get the hang of it, it's pretty straightforward.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
RICO JasON
Hospital & Health Care, 500+ employees
Less than a year
“Keeps me on track
Pros
It's ability to track time and monitor exactly what I'm doing is one of its best features. It helps me stay on track throughout the day.
Cons
I've noticed that the idle time and the sidebar no longer show up.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Michael Y.
Enterprise, 500+ employees
“helps me stay organized
Pros
I can monitor all the tiny specifics for each project, which really helps me stay organized and nothing slips through the cracks.
Cons
The Windows desktop version needs work since it tends to disrupt my daily workflow more than it should.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Giselle C.
Mid Market, 500+ employees
“Tracks time perfectly
Pros
I love how precise it is when tracking time and the confidentiality features really give me peace of mind knowing sensitive information stays secure.
Cons
Nothing really stands out as problematic since everything runs pretty efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joemar
Computer software, 11-50 employees
Less than a year
“Reliable software that I can always count on
Pros
I find it incredibly reliable, it never freezes and works perfectly every time. The data is also always accurate which I really appreciate.
Cons
I haven't had any issues so far. everything has been working great every time I use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
market Research, 51-100 employees
Less than a year
“made life easier for us and our remote teams
Pros
Our remote team finds it so easy to track, edit and even add time using this app. It's made our lives so much easier!
Cons
It needs to be a bit stricter when adding time. sometimes, it's used to manipulate working hours and that's not ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Alfred A.
Enterprise, 101-500 employees
“effective accountability and focus
Pros
It keeps me accountable by showing when I'm actually working versus when I'm idle. The ability to pause the timer for personal tasks is super convenient and helps me manage my day better.
Cons
The timer doesn't properly track when I switch between windows and it stays active on just one window instead of following where I'm actually working. If they could fix this, our managers would get much more accurate data about what we're really doing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Luis Antonio M.
Mid Market, 500+ employees
“Easy to use, tracks well
Pros
Setting up the application is simple and gets you running quickly. It tracks all work with precision which I really appreciate. It also helps me justify overtime hours when needed.
Cons
It only offers three basic work categories, email, meetings and other work which feels limiting for tracking different types of tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Joe K.
Mid Market, 51-100 employees
“The billing is unfair!!!
Pros
It works for our basic requirements and made a solid first impression.
Cons
billing system is a nightmare if you have shared computers. We monitor about half our 80 employees but whenever someone we dont want tracked logs into a monitored machine, we get automatically charged for the full billing period. Support kept going on about SID's and user provisioning through Azure or Active Directory but none of that actually matters. All our users are unique and we only want specific ones monitored. The software installs for "All Users" instead of just the person who installed it and terrible design choice. They absolutely refuse refunds even when you never authorized monitoring for those users. Bottom line: you can't share computers with this product without getting hit with extra charges. I'm already out $400 in unexpected fees. We're done with this service and I'd strongly advise others to stay away.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
Anonymous
Enterprise, 101-500 employees
“Simple to use
Pros
The platform excels at providing detailed, real-time visibility into employee activity. The time tracking itself is very simple for employees to use and the reporting is flexible and powerful. Managers get excellent insights into productivity, including which sites and applications are being used, without needing to micromanage
Cons
the administrative side can be complex. Setting up and coordinating the time tracking between managers and staff is often exhausting, involving a lot of back-and-forth just to assign tasks for payroll. The platform can also be buggy, the automatic tracking sometimes activates against user settings and team members occasionally need specific app versions installed to resolve issues that shouldn't exist.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Hillel g.
Enterprise, 51-100 employees
“Silent monitor works well
Pros
silent monitoring feature works really well for keeping track of employee activity.
Cons
it can be a bit glitchy at times though we manage to sort things out.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
michelle
Insurance, 11-50 employees
more than a year
“efficiently records mouse clicks and keyboard actions
Pros
What I really love about Time Doctor is that it efficiently tracks not only time but also mouse clicks and keyboard actions. Plus, the screenshot feature ensures that employees are staying focused and using their time wisely.
Cons
as far as I'm concerned, the only issue I've encountered with Time Doctor is occasional syncing problems. But they're constantly working to fix it so any issues are usually resolved right away.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Mid Market, 500+ employees
“customizable for teams
Pros
I love being able to set up different options for each team member rather than forcing everyone to follow the same rules and exceptions.
Cons
It would be nice if the system could automatically email me weekly timesheet reports for my employees from the previous week.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tolga G.
Mid Market, 500+ employees
“Boosts our performance!
Pros
I can easily monitor what my team is doing and how they're performing. It's really helped boost our overall productivity and efficiency.
Cons
I've noticed the comprehensive tracking can feel a bit intrusive and my staff has mentioned it makes them feel pressured to only do work-related activities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Pranav S.
Enterprise, 51-100 employees
“Good for attendance, uncomfortable for staff
Pros
I mainly rely on this for tracking attendance.
Cons
Taking screenshots during regular work makes employees feel like they're being watched and creates an uncomfortable atmosphere.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
saROJBeN
Hospital & Health Care, 11-50 employees
Less than a year
“Compatible with iOS and microsoft devices
Pros
Covers all my time tracking needs along with scheduling and attendance records. It's very accurate and I love how compatible it is with both apple and microsoft devices.
Cons
It doesn't provide instant customer support when issues arise. While it's an excellent time tracker, some problems may require you to figure out a solution on your own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jeffrey
Oil & energy, 500+ employees
Less than a year
“Provides valuable data for task optimization
Pros
This app is super convenient to handle. It helps us keep track of the time spent on each software development task giving us valuable data to optimize those tasks. It's well-developed and has made a big difference in how we manage time which is why we love using it.
Cons
I haven't had any problems at all. everything's been great so far. Technically, it's been really reliable with no delays and we haven't lost any data.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Bhavesh L.
Mid Market, 51-100 employees
“Transforms time management
Pros
This tool has completely transformed how I manage my time and boost productivity. The comprehensive feature set combined with precise tracking capabilities makes it incredibly valuable for my daily routine. The interface is easy to use which means I can focus on my work instead of figuring out how to use the software.
Cons
The subscription costs can be steep compared to other time tracking options out there, which might not work for smaller budgets.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Carlos P.
Mid Market, 500+ employees
“Overly complex and pushy
Pros
Time tracking worked well for staying compliant with local regulations and promoting better work-life balance across our team, though some team members weren't entirely comfortable with the monitoring aspect.
Cons
I found it more complicated than other tools I've used. Even basic time tracking felt unnecessarily complex. It also kept pushing additional features that we didnt really need, which was annoying.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Michael B.
Enterprise, 101-500 employees
“Great for client tracking
Pros
I've been using this for nearly 2 years and it's made me much more efficient when working with clients. It's really helpful for tracking exactly how much time I've spent on specific clients or tasks. It's also perfect for keeping tabs on employees who aren't in the office or are working remotely a few days a week.
Cons
The only thing that bugs me is how the time zone is locked to corporate settings and I can't adjust it for my own location which is really inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barbara
Law Practice, 1-10 employees
Less than 6 months
“It does what you need it for
Pros
I capture the productivity activities of my remote employees through screen shots.
Cons
I wish for more detailed feedback regarding the unproductive websites I visit.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Anonymous
Enterprise, 51-100 employees
“flawed and unfair performance expectations
Pros
Been using this for about a year now and the time tracking accuracy is really solid. You can rely on it to capture your hours without missing anything.
Cons
The implementation varies too much between different roles and expecting all employees to hit identical metrics doesn't make sense.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Roxanne Marie V.
Mid Market, 51-100 employees
“Perfect for working from home
Pros
The dashboards are really user-friendly and the layouts make everything easy to read. Love the reporting and insights features and they give you exactly what you need. This thing is absolutely perfect if your working from home like it's become my best friend. Plus it catches any sketchy behavior, like when someone's trying to game the system or mess around.
Cons
Some staff members push back against using time tracking tools, feeling like management doesn't trust them or that it's too invasive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
John Epok P.
Mid Market, 101-500 employees
“Great overview, limited details
Pros
It provides a comprehensive view of our customer service operations, tracking everything from agent productivity and attendance to idle time and productive hours.
Cons
Getting into the nitty-gritty details with integrations isn't always possible like when I need to really dig deep into Zendesk tickets, the functionality just isn't there. The accuracy of data capture really depends on having the right tools installed, which can be a issue.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Favio G.
Mid Market, 500+ employees
“User-friendly but slow support
Pros
Very user friendly app. Everything I need is right there on the main screen and the dashboard makes it super easy to monitor my time and see what I've accomplished each day.
Cons
Tech support can be a bit sluggish at times, though they do resolve issues eventually.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Karina L.
Enterprise, 51-100 employees
“Tracks well, crashes often
Pros
I appreciate being able to monitor both my daily productivity and my team's performance. The interface is clean and managing everything with admin access is really simple.
Cons
The newer version has room for improvement. The app crashes unexpectedly sometimes, so I find myself constantly monitoring it to ensure it's still running properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Natia
Retail, 500+ employees
More than a year
“Great for Employee monitoring
Pros
Time Doctor is user-friendly empowering me to manage employees time efficiently while providing high-quality products and affordable reports on working hours.
Cons
Time Doctor offers reasonable pricing but I believe it could be more budget-friendly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Mid Market, 101-500 employees
“Excellent for remote teams
Pros
Time Doctor has been excellent for our remote team, we can easily track work hours, idle time and other important metrics. The interface is user friendly and finding reports or features is simple. Their support team deserves special mention as they're responsive and consistently go the extra mile to ensure we're well taken care of. Setting up our entire company was surprisingly smooth and effort free.
Cons
We had some problems before where reports would export while the data was still loading, giving us incomplete files. Support was really helpful though and added a loading bar to fix this issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Karthik D.
Enterprise, 101-500 employees
“Easy to use with quick support
Pros
I find this really easy to use as an admin and the support team is always quick to respond when we need help. The developers are constantly working on making improvements, which I appreciate.
Cons
Development cycles tend to be slower when it comes to rolling out new functionality.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9