Total 430 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars4%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
mariia
Transportation/ Trucking/ Railroad, 1-10 employees
Free Trial
“Provides unbeatable convenience with well-organized interface and useful features
Pros
The convenience of this tool is unbeatable. The interface is perfect for quick access to necessary information and I never waste time trying to find what I need. It's packed with useful features that make accessing important details quick and easy.
Cons
I honestly have nothing to complain about. I've only used it once but everything was really simple and helpful. I didn't run into any issues or discomfort while using it.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Vania
Information services, 1-10 employees
Less than 6 months
“simple to track time and monitor productivity
Pros
It's really simple to track time and monitor productivity. I also love the helpful features like checking reports and seeing productivity stats. It helps me stay on top of things.
Cons
I find it a bit tricky to search for projects and locate tasks within my projects. The reports are also a bit hard to get to, requiring too many clicks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
madorim
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Useful feedback on how I'm managing my time
Pros
Time Doctor helps me track my activity and how much time I spend on different websites or programs. I love this feature because it gives me useful feedback on how I'm managing my time which helps me improve.
Cons
It would be great if Time Doctor had some kind of alarm or sound when the window pops up after a break is over. sometimes, I'm not at my computer when the break ends and have to rely on my phone's timer instead.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jeremiah
marketing and advertising, 11-50 employees
Less than a year
“simple and super effective
Pros
It's so easy to turn on when my shift starts and the widget is really handy because I can move it anywhere on the screen. It's simple yet super effective!
Cons
Had to go through some extra steps to install the software on one of my work laptops. It was a minor inconvenience but I could see it being more of an issue for someone who isn't as tech-savvy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
sian
Public Relations and Communications, 1-10 employees
Less than 6 months
“Helps me stay focused
Pros
I really enjoy being able to see both my keystrokes and mouse movements. It's a great way to keep track of my work and make sure I stay focused.
Cons
The staff initially thought I was spying on them so I had to ask my IT department to upload the software to each machine. It was a bit of a hassle but nothing I couldn't manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sally
Health, Wellness and Fitness, 500+ employees
Less than a year
“Highly customized solution for my company's needs
Pros
What I love about Time Doctor is how customizable it is. You can adjust it to fit any company's needs with customized status, breaks, schedules and more. Plus, it's really user-friendly and the information is clear and easy to understand.
Cons
Would be great if I could see the screen recordings all together in one video instead of having to open separate files for each screen. It would make reviewing them so much easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ashley
Facilities services, 11-50 employees
Less than a year
“Time saving but expensive
Pros
Love how simple it is to use Time Doctor alongside aDP and my payroll systems. It integrates smoothly and saves so much time.
Cons
Time Doctor ended up being quite a bit more expensive than my new solution, Connectteam, which offers similar features at a lower price.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Helenie Dorothy
Hospital & Health Care, 500+ employees
more than a year
“accurate time tracking
Pros
It's very accurate for tracking time. Plus, editing time is so easy with the approval system in place. It's reliable and really efficient.
Cons
The time tracking feature expires every 15 minutes if there's no activity which can be a little annoying if you forget to interact with the computer for a while.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tina
alternative medicine, 51-100 employees
Less than a year
“Notifies me when I am inactive
Pros
I really like being able to track my time by project and I love that Time Doctor takes screenshots at random intervals. The best part is that it notifies me when I'm inactive, which helps me stay on track.
Cons
It could communicate periods of inactivity in a more timely manner. Right now, the notifications feel a bit delayed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
scot
marketing and advertising, 51-100 employees
Less than a year
“promotes micromanagement
Pros
What I liked most was that someone else made the decision to purchase and deploy Time Doctor for our team. Not my decision.
Cons
You'd certainly like it if you are into micromanaging. Nothing more to say!
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
3
Anonymous
Enterprise, 51-100 employees
“powerful and insightful productivity tracker
Pros
The comprehensive time tracking and productivity monitoring really stand out to me. I get detailed insights into how I'm spending time on different tasks which helps me spot inefficiencies and boost my productivity. The real-time tracking is solid, plus features like screenshots, website monitoring and detailed reports give me thorough analysis and accountability. The interface is simple enough that both me and my team can use it effectively without much effort. Customer support has been great whenever I've needed help. Implementation was surprisingly smooth too which makes everything much easier to get started with.
Cons
I sometimes run into glitches with the time tracking that can be a bit disruptive to my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Diego
Computer games, 11-50 employees
Free Trial
“easy to use but bad support team
Pros
It's quite easy to use. all I had to do was install it, create an account and hit start. I was up and running in no time.
Cons
The interface felt a bit odd. Customer support was hard to get in touch with and the pricing didn't seem very attractive compared to other options.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
8
ma. Rezie
Hospital & Health Care, 51-100 employees
Less than 6 months
“No issues tracking time
Pros
The tool's easy access for tracking time makes my life so much easier. I can track my hours without any complications
Cons
No complaints from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
monica mcLeod
Publishing, 1-10 employees
more than a year
“screenshots are helpful for tracking activity
Pros
It is a really userfriendly app that lets you track time no matter where you are. You can track by job or by task which is super helpful. Plus, it takes screenshots for employees to verify that they're actually working on the task at hand. It's a great way to ensure productivity!
Cons
To make admin changes, you need to use the website instead of the app but honestly, it's not a big deal. The website is quick so it doesn't really feel like a drawback at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ania
Consumer services, 11-50 employees
Less than a year
“Helpful screen recording feature
Pros
Impressed with the level of precision when tracking employee hours and the screen recording feature really adds value to the process.
Cons
There are times when email notifications don't come through which can be a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“essential for team management and insight
Pros
This platform has become absolutely essential for how I manage my team. It provides incredibly clear and precise tracking of employee hours, while also giving me valuable, real-time visibility into their work progress. This level of insight is crucial for making informed decisions and ensuring our projects stay perfectly on track
Cons
I don't like how it automatically captures screenshots of all my activities on the computer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie K.
Mid Market, 101-500 employees
“Excellent for productivity visibility
Pros
I am really impressed with the comprehensive tracking capabilities that give me excellent visibility into team productivity. Being able to monitor total hours, productive vs unproductive time and idle periods has been incredibly useful. Sure, I don't stress over minor inconsistencies since we're all human but it's caught some major discrepancies I never would've found otherwise. The transparency has made our reporting and invoicing so much more precise.
Cons
only downside is that we ran into some hiccups with a few features and billing initially but honestly the support team jumped right in to help sort everything out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
arturo
medical Practice, 101-500 employees
more than a year
“good choice when it comes to time tracking
Pros
Right now, Time Doctor is hands down the best tool on the market for time tracking in my opinion. It offers everything you need and more.
Cons
The constant screenshots can feel a little invasive to me. It's like there's no room for privacy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paige
education management, 11-50 employees
Less than a year
“Improved our efficiency in terms of cost and time
Pros
I love the ability to monitor hours, schedules and timesheets for even our remote workers. This has helped us save money and greatly improved the efficiency of our old traditional time-tracking methods.
Cons
Customer service usually takes a couple of days to respond which can be a little slow when you need help urgently.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
4
Functionality
9
Shikher G.
Mid Market, 500+ employees
“significant productivity booster
Pros
It boosts team productivity significantly and I can pause it whenever I'm not actively working.
Cons
The frequent screenshots can be disruptive. Recording desktop activity instead would accomplish the same goal with less intrusion.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9