Total 469 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars5%
2
Stars1%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Poor fit for invoicing”
Pros
Their tracking system is useful especially the screenshots and reports.
Cons
When it comes to invoicing clients, this software really falls short and isn't a good option.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Small Business, 1-10 employees
“Tracks progress”
Pros
TimeDoctor has been really helpful for managing my team and keeping track of the progress they're making in their work.
Cons
I feel like TimeDoctor already gives me all the options I need to get my work done and I'm completely satisfied with it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Cooperative support staff”
Pros
Time tracking is accurate, the support team is helpful and it works well across multiple platforms.
Cons
It's hard to point out major issues but the GUI changes quite often which can make it a bit harder for an average user to get used to.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Simple to log time”
Pros
Logging my time is simple and I can go back and adjust entries whenever needed which is really helpful.
Cons
On a PC, the app looks a bit clunky and on a high-resolution monitor the buttons feel too small.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“Constant reminders”
Pros
It is simple to use and it does a good job of constantly reminding me to track my time.
Cons
The integrations with other cloud-based platforms could be better.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Small Business, 11-50 employees
“daily time tracking that I value”
Pros
Being able to monitor and track how I spend my time each day has been really useful.
Cons
Every now and then especially during meetings, the system pops up to ask whether I'm still working which can be a bit disruptive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 1-10 employees
“Powerful integrations and reporting”
Pros
Ability to connect it with other tools, jot down tasks and generate productivity reports has been really useful.
Cons
At this point, I haven't come across anything to dislike. Overall the experience has been positive, including the support.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Small Business, 1-10 employees
“Online hour tracking works well”
Pros
Lets me manage all my employees' hours online which has been really helpful.
Cons
The interface could be a little more user-friendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Easy to use interface”
Pros
Using it feels simple and the interface is basic in a good way. This is a short comment so I can't really add much more detail.
Cons
The payroll customization options are fairly limited.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5