Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

PM
Patrick M.

Small Business, 11-50 employees

1.0

“Poor fit for invoicing”

Pros

Their tracking system is useful especially the screenshots and reports.

Cons

When it comes to invoicing clients, this software really falls short and isn't a good option.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A
Anonymous

Small Business, 1-10 employees

5.0

“Tracks progress”

Pros

TimeDoctor has been really helpful for managing my team and keeping track of the progress they're making in their work.

Cons

I feel like TimeDoctor already gives me all the options I need to get my work done and I'm completely satisfied with it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

5.0

“Cooperative support staff”

Pros

Time tracking is accurate, the support team is helpful and it works well across multiple platforms.

Cons

It's hard to point out major issues but the GUI changes quite often which can make it a bit harder for an average user to get used to.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

4.0

“Simple to log time”

Pros

Logging my time is simple and I can go back and adjust entries whenever needed which is really helpful.

Cons

On a PC, the app looks a bit clunky and on a high-resolution monitor the buttons feel too small.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

“Constant reminders”

Pros

It is simple to use and it does a good job of constantly reminding me to track my time.

Cons

The integrations with other cloud-based platforms could be better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

A
Anonymous

Small Business, 11-50 employees

5.0

“daily time tracking that I value”

Pros

Being able to monitor and track how I spend my time each day has been really useful.

Cons

Every now and then especially during meetings, the system pops up to ask whether I'm still working which can be a bit disruptive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 1-10 employees

4.0

“Powerful integrations and reporting”

Pros

Ability to connect it with other tools, jot down tasks and generate productivity reports has been really useful.

Cons

At this point, I haven't come across anything to dislike. Overall the experience has been positive, including the support.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Small Business, 1-10 employees

5.0

“Online hour tracking works well”

Pros

Lets me manage all my employees' hours online which has been really helpful.

Cons

The interface could be a little more user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

3.0

“Easy to use interface”

Pros

Using it feels simple and the interface is basic in a good way. This is a short comment so I can't really add much more detail.

Cons

The payroll customization options are fairly limited.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5