Trackabi Reviews
Total 262 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars37%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Josh P.
Mid Market, 11-50 employees
“My favorite for the price
Pros
After testing Clockify, TimeDoctor and a few more, this is definitely my favorite. You get so much for such a good price. I'd tell anyone to give it a try!
Cons
Nothing really stands out as bad.. just that with so many features available and its quite hard to use at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Carlos U.
Small Business, 51-100 employees
“simple invoicing
Pros
I appreciate how many features this tool packs in but the invoicing capability stands out for me. Being able to send invoices directly to clients is easy and having the invoice link with all the details included makes everything so much smoother.
Cons
Getting comfortable with the interface took some time initially and there's definitely room for improvement in the overall user experience design.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Carl J.
small Business, 1-10 employees
“gives me much needed control
Pros
I have complete control over capturing screenshots and monitoring all activity happening on the system.
Cons
still waiting for keystroke and mouse click tracking, they mentioned it's coming but hasn't been added yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
10
Carl J.
Small Business, 1-10 employees
“complete control, waiting for more
Pros
I have complete control over capturing screenshots and monitoring all activity happening on the system.
Cons
Still waiting for keystroke and mouse click tracking and they mentioned it's coming but hasn't been added yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Muhammad P.
small Business, 11-50 employees
“awesome addition to our startup
Pros
Been using this for about ten months now and it's been an amazing addition to our startup. Really helped us manage time tracking for our virtual team nicely. I've tried other tools tool but this one stands out as simple and user-friendly with plenty of handy features.
Cons
support response times could definitely be better. I've reached out a couple times and it took several business days to hear back which can be frustrating when you need help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad P.
Mid Market, 11-50 employees
“Simple and user-friendly for startups
Pros
Been using this for about ten months now and it's been an amazing addition to our startup. Really helped us manage time tracking for our virtual team nicely. I've tried other tools too but this one stands out as simple and user-friendly with alot of handy features.
Cons
Support response times could definitely be better. I've reached out a couple times and it took several business days to hear back which can be frustrating when you need help.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Fabian s.
small Business, 11-50 employees
“Perfect for my small digital marketing agency
Pros
I've been using this to track my team's hours and it's so good. Running a small digital marketing agency, having everyone on one platform is perfect. I can also generate invoices, bring clients into the system and set up various projects.
Cons
Honestly, I can't think of much to complain about right now. The only thing I'd really want to see added is a way to track earnings and expenses based on what I'm paying my staff per hour, that would be useful for future planning.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Fabian S.
Enterprise, 11-50 employees
“fantastic for my small agency
Pros
I have been using this to track my team's hours and it's been fantastic. Running a small digital marketing agency, having everyone on one platform is perfect. I can also generate invoices, bring clients into the system and set up various projects.
Cons
Honestly I can't think of much to complain about right now. The only thing I'd really want to see added is a way to track earnings and expenses based on what I'm paying my staff per hour that would be useful for future planning.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Gwenaelle G.
small Business, 1-10 employees
“You can manage several teams with Trackabi
Pros
Working across multiple companies as an entrepreneur, this tool has been a pleasant surprise. I can manage several teams and switch between different businesses effortlessly.
Cons
The reporting features need improvement. Analyzing ROI for individual projects and tracking consultant contributions isn't as simple as I'd like it to be.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
small Business, 11-50 employees
“generates reports that actually matter
Pros
I can pinpoint exactly where my time goes and generate reports that actually matter. The tracking capabilities help me understand my workflow patterns and the reporting features make it simple to create meaningful summaries of my activities.
Cons
Windows desktop version can be sluggish at times and definitely needs some work on responsiveness
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gwenaelle G.
Mid Market, 51-100 employees
“smooth management for multiple teams
Pros
Working across multiple companies as an entrepreneur, this tool has been a pleasant surprise. I can manage several teams and switch between different businesses effortlessly which makes my workflow much smoother.
Cons
Reporting features need improvement, analyzing ROI for individual projects and tracking consultant contributions isn't as simple as I'd like it to be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Enterprise, 51-100 employees
“Pinpoints where my time goes
Pros
I can pinpoint exactly where my time goes and generate reports that actually matter. The tracking capabilities help me understand my workflow patterns and the reporting features make it simple to create meaningful summaries of my activities.
Cons
The Windows desktop version can be sluggish at times and definitely needs some work on responsiveness.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
small Business, 1-10 employees
“Keeps the team focused
Pros
The time tracking is really simple and works well for managing multiple projects. I appreciate being able to see exactly where everyone's hours are going and it helps keep the whole team focused and accountable.
Cons
Nothing really bothers me about this platform. It's packed with everything we need for time tracking and managing our operations!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Simple & packed with features
Pros
The time tracking is really simple and works well for managing multiple projects. I appreciate being able to see exactly where everyone's hours are going & it helps keep the whole team focused and accountable.
Cons
Nothing really bothers me about this platform and it's packed with everything we need for time tracking and managing our operations!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
small Business, 1-10 employees
“easy to handle software, could be less pricey
Pros
Easy to learn and handle for my team and the setup was surprisingly fast. All the top features you'd expect are built right in.
Cons
Haven't run into any problems yet, though the pricing structure could use some improvement
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid Market, 11-50 employees
“easy setup with top features
Pros
Really easy to get going with my team and the setup was surprisingly fast. All the top features you'd expect are built right in.
Cons
I haven't run into any problems yet though the pricing structure could use some work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VIVEK M.
small Business, 11-50 employees
“One solution for many problems
Pros
Having complete oversight of my agency operations has been a game changer. I can monitor projects, client relationships and billing all in one place. Staff management is smooth too. I am tracking work progress, attendance and time off requests without using multiple platforms like I used to. Everything I need is consolidated into this single solution.
Cons
Would've been great to include some project management features, doesn't need to be as comprehensive as asana or Trello, but even a simple to-do list for each team member would help. A mobile app is also something I really wish they had.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VIVEK M.
Mid Market, 51-100 employees
“A game-changing oversight tool
Pros
Having complete oversight of my agency operations has been a game changer. I can monitor projects, client relationships and billing all in one place. Staff management is seamless too, tracking work progress, attendance and time off requests without juggling multiple platforms like I used to. Everything I need is consolidated into this single solution.
Cons
It would've been great to include some project management features and doesn't need to be as comprehensive as Asana or Trello but even a simple to-do list for each team member would help. A mobile app is also something I really wish they had.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Fawad B.
Enterprise, 51-100 employees
“Game-changing reporting
Pros
The time tracking and reporting features have been game-changers for me. I was seriously overpaying employees before but this has saved me tons of money and hassle. After searching for over a month and testing countless platforms, I finally found something that wasn't missing key pieces. My team hasn't complained once about using it, which tells me the interface is genuinely interactive. The Karma Points system is brilliant. I set it up so employees get prizes when they hit 100 points and it's really boosted motivation across the board.
Cons
I really wish there was a mobile app to make time tracking easier for our team. That's honestly the only thing I feel is missing right now, though I'm hopeful they'll add it eventually.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
small Business, 11-50 employees
“Cost effective compared to competitors
Pros
The pricing is reasonable compared to other time tracking solutions I've used and honestly it offers way more customization options. The interface feels smooth and whenever I need help, support is really responsive. What really stands out is how employee leave requests show up right in the timesheets, makes scheduling so much easier. The leave management features are solid and I'm actually enjoying the gamification elements they added.
Cons
Hard to find any real downsides since everything works well for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10