Total 262 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JP

Josh P.

Mid Market, 11-50 employees

5.0
January 2023

My favorite for the price

Pros

After testing Clockify, TimeDoctor and a few more, this is definitely my favorite. You get so much for such a good price. I'd tell anyone to give it a try!

Cons

Nothing really stands out as bad.. just that with so many features available and its quite hard to use at first.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CU

Carlos U.

Small Business, 51-100 employees

4.0
January 2023

simple invoicing

Pros

I appreciate how many features this tool packs in but the invoicing capability stands out for me. Being able to send invoices directly to clients is easy and having the invoice link with all the details included makes everything so much smoother.

Cons

Getting comfortable with the interface took some time initially and there's definitely room for improvement in the overall user experience design.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CJ

Carl J.

small Business, 1-10 employees

5.0
January 2023

gives me much needed control

Pros

I have complete control over capturing screenshots and monitoring all activity happening on the system.

Cons

still waiting for keystroke and mouse click tracking, they mentioned it's coming but hasn't been added yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

10

CJ

Carl J.

Small Business, 1-10 employees

4.0
January 2023

complete control, waiting for more

Pros

I have complete control over capturing screenshots and monitoring all activity happening on the system.

Cons

Still waiting for keystroke and mouse click tracking and they mentioned it's coming but hasn't been added yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MP

Muhammad P.

small Business, 11-50 employees

5.0
November 2022

awesome addition to our startup

Pros

Been using this for about ten months now and it's been an amazing addition to our startup. Really helped us manage time tracking for our virtual team nicely. I've tried other tools tool but this one stands out as simple and user-friendly with plenty of handy features.

Cons

support response times could definitely be better. I've reached out a couple times and it took several business days to hear back which can be frustrating when you need help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Muhammad P.

Mid Market, 11-50 employees

4.0
November 2022

Simple and user-friendly for startups

Pros

Been using this for about ten months now and it's been an amazing addition to our startup. Really helped us manage time tracking for our virtual team nicely. I've tried other tools too but this one stands out as simple and user-friendly with alot of handy features.

Cons

Support response times could definitely be better. I've reached out a couple times and it took several business days to hear back which can be frustrating when you need help.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

FS

Fabian s.

small Business, 11-50 employees

5.0
November 2022

Perfect for my small digital marketing agency

Pros

I've been using this to track my team's hours and it's so good. Running a small digital marketing agency, having everyone on one platform is perfect. I can also generate invoices, bring clients into the system and set up various projects.

Cons

Honestly, I can't think of much to complain about right now. The only thing I'd really want to see added is a way to track earnings and expenses based on what I'm paying my staff per hour, that would be useful for future planning.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FS

Fabian S.

Enterprise, 11-50 employees

4.0
November 2022

fantastic for my small agency

Pros

I have been using this to track my team's hours and it's been fantastic. Running a small digital marketing agency, having everyone on one platform is perfect. I can also generate invoices, bring clients into the system and set up various projects.

Cons

Honestly I can't think of much to complain about right now. The only thing I'd really want to see added is a way to track earnings and expenses based on what I'm paying my staff per hour that would be useful for future planning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

GG

Gwenaelle G.

small Business, 1-10 employees

5.0
September 2022

You can manage several teams with Trackabi

Pros

Working across multiple companies as an entrepreneur, this tool has been a pleasant surprise. I can manage several teams and switch between different businesses effortlessly.

Cons

The reporting features need improvement. Analyzing ROI for individual projects and tracking consultant contributions isn't as simple as I'd like it to be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

small Business, 11-50 employees

5.0
September 2022

generates reports that actually matter

Pros

I can pinpoint exactly where my time goes and generate reports that actually matter. The tracking capabilities help me understand my workflow patterns and the reporting features make it simple to create meaningful summaries of my activities.

Cons

Windows desktop version can be sluggish at times and definitely needs some work on responsiveness

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GG

Gwenaelle G.

Mid Market, 51-100 employees

4.0
September 2022

smooth management for multiple teams

Pros

Working across multiple companies as an entrepreneur, this tool has been a pleasant surprise. I can manage several teams and switch between different businesses effortlessly which makes my workflow much smoother.

Cons

Reporting features need improvement, analyzing ROI for individual projects and tracking consultant contributions isn't as simple as I'd like it to be.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Enterprise, 51-100 employees

4.0
September 2022

Pinpoints where my time goes

Pros

I can pinpoint exactly where my time goes and generate reports that actually matter. The tracking capabilities help me understand my workflow patterns and the reporting features make it simple to create meaningful summaries of my activities.

Cons

The Windows desktop version can be sluggish at times and definitely needs some work on responsiveness.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

small Business, 1-10 employees

5.0
September 2022

Keeps the team focused

Pros

The time tracking is really simple and works well for managing multiple projects. I appreciate being able to see exactly where everyone's hours are going and it helps keep the whole team focused and accountable.

Cons

Nothing really bothers me about this platform. It's packed with everything we need for time tracking and managing our operations!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
September 2022

Simple & packed with features

Pros

The time tracking is really simple and works well for managing multiple projects. I appreciate being able to see exactly where everyone's hours are going & it helps keep the whole team focused and accountable.

Cons

Nothing really bothers me about this platform and it's packed with everything we need for time tracking and managing our operations!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 1-10 employees

5.0
June 2022

easy to handle software, could be less pricey

Pros

Easy to learn and handle for my team and the setup was surprisingly fast. All the top features you'd expect are built right in.

Cons

Haven't run into any problems yet, though the pricing structure could use some improvement

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 11-50 employees

5.0
June 2022

easy setup with top features

Pros

Really easy to get going with my team and the setup was surprisingly fast. All the top features you'd expect are built right in.

Cons

I haven't run into any problems yet though the pricing structure could use some work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VM

VIVEK M.

small Business, 11-50 employees

5.0
April 2022

One solution for many problems

Pros

Having complete oversight of my agency operations has been a game changer. I can monitor projects, client relationships and billing all in one place. Staff management is smooth too. I am tracking work progress, attendance and time off requests without using multiple platforms like I used to. Everything I need is consolidated into this single solution.

Cons

Would've been great to include some project management features, doesn't need to be as comprehensive as asana or Trello, but even a simple to-do list for each team member would help. A mobile app is also something I really wish they had.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VM

VIVEK M.

Mid Market, 51-100 employees

4.0
April 2022

A game-changing oversight tool

Pros

Having complete oversight of my agency operations has been a game changer. I can monitor projects, client relationships and billing all in one place. Staff management is seamless too, tracking work progress, attendance and time off requests without juggling multiple platforms like I used to. Everything I need is consolidated into this single solution.

Cons

It would've been great to include some project management features and doesn't need to be as comprehensive as Asana or Trello but even a simple to-do list for each team member would help. A mobile app is also something I really wish they had.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

FB

Fawad B.

Enterprise, 51-100 employees

4.0
April 2022

Game-changing reporting

Pros

The time tracking and reporting features have been game-changers for me. I was seriously overpaying employees before but this has saved me tons of money and hassle. After searching for over a month and testing countless platforms, I finally found something that wasn't missing key pieces. My team hasn't complained once about using it, which tells me the interface is genuinely interactive. The Karma Points system is brilliant. I set it up so employees get prizes when they hit 100 points and it's really boosted motivation across the board.

Cons

I really wish there was a mobile app to make time tracking easier for our team. That's honestly the only thing I feel is missing right now, though I'm hopeful they'll add it eventually.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

small Business, 11-50 employees

5.0
February 2022

Cost effective compared to competitors

Pros

The pricing is reasonable compared to other time tracking solutions I've used and honestly it offers way more customization options. The interface feels smooth and whenever I need help, support is really responsive. What really stands out is how employee leave requests show up right in the timesheets, makes scheduling so much easier. The leave management features are solid and I'm actually enjoying the gamification elements they added.

Cons

Hard to find any real downsides since everything works well for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10