Total 262 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DT

Dash T.

Mid Market, 51-100 employees

4.0
May 2023

simple for remote work

Pros

This tracker makes monitoring my work hours very simple. Working remotely it's been incredibly effective for logging time and demonstrating my productivity to employers.

Cons

The tracker gets buggy sometimes and will pause or stop working when it shouldn't. Also if you want to log specific times and work during a session, you can't edit individual parts and you have to edit everything as a whole unless you stop the timer between tasks.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CA

Chan A.

Enterprise, 11-50 employees

5.0
May 2023

Easy monitoring but hard edits

Pros

I can easily monitor all my tasks and see exactly how long I spend on each one. The dashboard provides a quick overview of my daily, weekly and monthly work hours at a glance. When I forget to start tracking, editing my time entries afterward is simple.

Cons

The edit button for tasks and time entries is hard to find which can be frustrating when you need to make quick changes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

SD

stephen D.

small Business, 1-10 employees

3.0
April 2023

Lot of bugs, uI needs polishing

Pros

The software really outperforms most Windows time-tracking applications I've tried. It comes with powerful backend settings that work well for small remote and hybrid teams. The free plan is perfect when you are starting out and need to scale up gradually. I particularly appreciate how it automatically starts and stops time tracking without manual intervention.

Cons

I've been using this for over a year and honestly, the lack of polish really gets to me. There are some major bugs that just wont go away. The biggest one is when my computer goes to sleep or hibernates while time tracking is running and it doesn't pause or correct itself automatically. So if I finish work around midnight and put my PC to sleep, I'll come back in the morning to find 8+ hours logged. Then I have to go back and manually adjust everything, which brings me to my next complaint. The desktop app is complex, slow and requires way too many clicks for simple tasks. Just to start a frequently used time entry, I need to click 7 times plus enter keystrokes. For something thATs supposed to help manage time, the design feels pretty inefficient. Another annoying thing is that since I'm domain-joined, every update breaks the app and I have to manually reinstall it. At least it keeps my settings, but its still frustrating. Would be great if they fix the bugs.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

5

SD

Stephen D.

Mid Market, 51-100 employees

2.0
April 2023

outperforms others but needs polish

Pros

It really outperforms most Windows time-tracking applications I've tried. It comes with powerful backend settings that work well for small remote and hybrid teams. The free plan is perfect when your starting out and need to scale up gradually. I particularly appreciate how it automatically starts and stops time tracking without manual intervention.

Cons

I've been using this for over a year and honestly, the lack of polish really gets to me. There are some major bugs that just wont go away. The biggest one is when my computer goes to sleep or hibernates while time tracking is running and it doesn't pause or correct itself automatically. So if I finish work around midnight and put my PC to sleep, I'll come back in the morning to find 8+ hours logged. Then I have to go back and manually adjust everything, which brings me to my next complaint and the desktop app is clunky, slow and requires way too many clicks for simple tasks. Just to start a frequently used time entry, I need to click 7 times plus enter keystrokes. For something thats supposed to help manage time, the design feels inefficient. Another annoying thing is that since I'm domain-joined, every update breaks the app and I have to manually reinstall it. At least it keeps my settings but its still frustrating. If they could fix these bugs and make the UI more streamlined, maybe add some integrations, I'd be much happier with it.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

5

AN

austin N.

small Business, 11-50 employees

5.0
March 2023

No training needed to get started

Pros

My team figured it out without any training since it is so simple to get the hang of. I literally just told them to start using it and they were good to go.

Cons

Interface feels somewhat messy and could use some cleaning up, though it's not a dealbreaker.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AN

Austin N.

Enterprise, 11-50 employees

4.0
March 2023

Interactive but messy

Pros

Interface is so interactive that my team figured it out without any training, I literally just told them to start using it and they were good to go.

Cons

The interface is somewhat messy and could use some cleaning up, though it's not a dealbreaker.

Rating Distribution

Ease of use

0

Value for money

0

Customer Support

0

Functionality

0

SK

saurabh K.

Mid Market, 101-500 employees

4.0
February 2023

Convenient for setting up projects

Pros

I find it really convenient to set up projects and track how much time my team spends on different tasks each day. Since we work remotely with flexible schedules, this tool makes managing everyone's hours so much easier. The leave application and management features are a nice extra touch that I didn't expect but really appreciate.

Cons

In the almost year I've been using this, it only had one malfunction and got fixed within a few hours.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SK

Saurabh K.

Mid Market, 500+ employees

5.0
February 2023

easy for remote teams

Pros

I find it really easy to set up projects and track how much time my team spends on different tasks each day. Since we work remotely with flexible schedules, this tool makes managing everyone's hours so much easier. The leave application and management features are a nice extra touch that I didn't expect but really appreciate.

Cons

In the almost year I've been using this, it only had one malfunction and got fixed within a few hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BMS

Bianca Marie s.

Mid Market, 51-100 employees

4.0
February 2023

Increased my efficiency as an hR manager

Pros

With this tool, I can easily monitor my team's work hours which has made me much more efficient as an HR manager. Being able to view logged hours, leave requests and project details all in one place has really boosted my productivity and helped me make better decisions.

Cons

The server occasionally goes down though it usually comes back up fairly quickly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

BMS

Bianca Marie S.

Enterprise, 11-50 employees

5.0
February 2023

Boosted my HR productivity

Pros

It's easy to monitor my team's work hours which has made me much more effective as an HR manager. Being able to view logged hours, leave requests and project details all in one place has really boosted my productivity and helped me make better decisions.

Cons

The server occasionally goes down though it usually comes back up fairly quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EK

Eric K.

small Business, 11-50 employees

5.0
February 2023

Works across all sorts of devices

Pros

I really appreciate being able to track my time across all my devices whether I'm on desktop, mobile or using the web version. The reporting features are solid and I love that I can pause and resume timing on the same task without losing anything. There's plenty of room for customization and the analytics give me great insights into how much time I'm spending on different clients and projects.

Cons

Customer service is only available through tickets which can be frustrating when you need immediate help. I'd also love to see a tagging feature so I could categorize and track different aspects of tasks more effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EK

Eric K.

Mid Market, 51-100 employees

4.0
February 2023

great analytics, needs tags

Pros

I love being able to track my time across all my devices, whether I'm on desktop, mobile or using the web version. The reporting features are amazing and I love that I can pause and resume timing on the same task without losing anything. There's room for customization and the analytics give me great insights into how much time I'm spending on different clients and projects.

Cons

Customer service is only available through tickets, which can be frustrating when you need immediate help. I'd also love to see a tagging feature so I could categorize and track different aspects of tasks more effectively.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MDH

Md. Deloar H.

small Business, 11-50 employees

4.0
January 2023

allows decent number of users

Pros

appreciate having a decent number of users compared to other lifetime deals I've tried. Haven't come across any bugs so far which gives me confidence in its reliability. The software delivers exactly what it promises without any surprises.

Cons

I really wish there was live chat support available when I need help. The tracking parameters could use more flexibility. I'd like better control over what gets monitored and how the system tracks different metrics. The interface definitely looks dated compared to some of the sleeker tools out there, though it still gets the job done.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MDH

Md. Deloar H.

Enterprise, 1-10 employees

4.0
January 2023

Reliable with dated looks

Pros

I like having access for a decent number of users compared to other lifetime deals I've tried. Haven't encountered any bugs so far which gives me confidence in its reliability. The software delivers exactly what it promises without any surprises.

Cons

I really wish there was live chat support available when I need help. The tracking parameters could use more flexibility, I'd like better control over what gets monitored and how the system tracks different metrics. The interface definitely looks dated compared to some of the sleeker tools out there, though it still gets the job done.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

small Business, 1-10 employees

5.0
January 2023

best system out there!

Pros

I've tried several comparable platforms and this one definitely stands out as my top choice!

Cons

Wish I had discovered this earlier! We definitely won't be changing systems anytime soon.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 11-50 employees

5.0
January 2023

my top choice!

Pros

I've tried several comparable platforms and this one definitely stands out as my top choice!

Cons

Wish I had discovered this earlier! We definitely won't be changing systems anytime soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS

Lydia s.

Mid Market, 51-100 employees

4.0
January 2023

helpful for planning

Pros

Tracking work hours for my remote team has become so much simpler, especially since everyone sets their own schedule. The visual overview of leave requests and time off is really helpful for planning.

Cons

The play button freezes up on me occasionally and sometimes it just keeps running on its own without me touching anything.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LS

Lydia S.

Enterprise, 51-100 employees

4.0
January 2023

Simpler for remote schedules

Pros

Tracking work hours for my remote team has become so much simpler especially since everyone sets their own schedule. The visual overview of leave requests and time off is really helpful for planning.

Cons

The play button freezes up on me occasionally and sometimes it just keeps running on its own without me touching anything.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JP

Josh P.

small Business, 11-50 employees

5.0
January 2023

My favorite tool, highly recommended

Pros

Having tried Clockify, TimeDoctor and several other options, I can say this one stands out as my favorite! The value you get for the price is incredible and I'd definitely recommend it to others.

Cons

Nothing really stands out as bad. Just that with so many features available, there's definitely a learning curve to get comfortable with everything

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CU

Carlos U.

small Business, 1-10 employees

4.0
January 2023

great invoicing function

Pros

appreciate how many features this tool packs in but the invoicing capability stands out for me. Being able to send invoices directly to clients is convenient and having the invoice link with all the details included makes everything so much smoother.

Cons

Getting comfortable with the interface took some time initially and there's definitely room for improvement in the overall user experience design.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8