Trackabi Reviews
Total 262 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars37%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dash T.
Mid Market, 51-100 employees
“simple for remote work
Pros
This tracker makes monitoring my work hours very simple. Working remotely it's been incredibly effective for logging time and demonstrating my productivity to employers.
Cons
The tracker gets buggy sometimes and will pause or stop working when it shouldn't. Also if you want to log specific times and work during a session, you can't edit individual parts and you have to edit everything as a whole unless you stop the timer between tasks.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Chan A.
Enterprise, 11-50 employees
“Easy monitoring but hard edits
Pros
I can easily monitor all my tasks and see exactly how long I spend on each one. The dashboard provides a quick overview of my daily, weekly and monthly work hours at a glance. When I forget to start tracking, editing my time entries afterward is simple.
Cons
The edit button for tasks and time entries is hard to find which can be frustrating when you need to make quick changes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
stephen D.
small Business, 1-10 employees
“Lot of bugs, uI needs polishing
Pros
The software really outperforms most Windows time-tracking applications I've tried. It comes with powerful backend settings that work well for small remote and hybrid teams. The free plan is perfect when you are starting out and need to scale up gradually. I particularly appreciate how it automatically starts and stops time tracking without manual intervention.
Cons
I've been using this for over a year and honestly, the lack of polish really gets to me. There are some major bugs that just wont go away. The biggest one is when my computer goes to sleep or hibernates while time tracking is running and it doesn't pause or correct itself automatically. So if I finish work around midnight and put my PC to sleep, I'll come back in the morning to find 8+ hours logged. Then I have to go back and manually adjust everything, which brings me to my next complaint. The desktop app is complex, slow and requires way too many clicks for simple tasks. Just to start a frequently used time entry, I need to click 7 times plus enter keystrokes. For something thATs supposed to help manage time, the design feels pretty inefficient. Another annoying thing is that since I'm domain-joined, every update breaks the app and I have to manually reinstall it. At least it keeps my settings, but its still frustrating. Would be great if they fix the bugs.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
5
Stephen D.
Mid Market, 51-100 employees
“outperforms others but needs polish
Pros
It really outperforms most Windows time-tracking applications I've tried. It comes with powerful backend settings that work well for small remote and hybrid teams. The free plan is perfect when your starting out and need to scale up gradually. I particularly appreciate how it automatically starts and stops time tracking without manual intervention.
Cons
I've been using this for over a year and honestly, the lack of polish really gets to me. There are some major bugs that just wont go away. The biggest one is when my computer goes to sleep or hibernates while time tracking is running and it doesn't pause or correct itself automatically. So if I finish work around midnight and put my PC to sleep, I'll come back in the morning to find 8+ hours logged. Then I have to go back and manually adjust everything, which brings me to my next complaint and the desktop app is clunky, slow and requires way too many clicks for simple tasks. Just to start a frequently used time entry, I need to click 7 times plus enter keystrokes. For something thats supposed to help manage time, the design feels inefficient. Another annoying thing is that since I'm domain-joined, every update breaks the app and I have to manually reinstall it. At least it keeps my settings but its still frustrating. If they could fix these bugs and make the UI more streamlined, maybe add some integrations, I'd be much happier with it.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
austin N.
small Business, 11-50 employees
“No training needed to get started
Pros
My team figured it out without any training since it is so simple to get the hang of. I literally just told them to start using it and they were good to go.
Cons
Interface feels somewhat messy and could use some cleaning up, though it's not a dealbreaker.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Austin N.
Enterprise, 11-50 employees
“Interactive but messy
Pros
Interface is so interactive that my team figured it out without any training, I literally just told them to start using it and they were good to go.
Cons
The interface is somewhat messy and could use some cleaning up, though it's not a dealbreaker.
Rating Distribution
Ease of use
0
Value for money
0
Customer Support
0
Functionality
0
saurabh K.
Mid Market, 101-500 employees
“Convenient for setting up projects
Pros
I find it really convenient to set up projects and track how much time my team spends on different tasks each day. Since we work remotely with flexible schedules, this tool makes managing everyone's hours so much easier. The leave application and management features are a nice extra touch that I didn't expect but really appreciate.
Cons
In the almost year I've been using this, it only had one malfunction and got fixed within a few hours.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Saurabh K.
Mid Market, 500+ employees
“easy for remote teams
Pros
I find it really easy to set up projects and track how much time my team spends on different tasks each day. Since we work remotely with flexible schedules, this tool makes managing everyone's hours so much easier. The leave application and management features are a nice extra touch that I didn't expect but really appreciate.
Cons
In the almost year I've been using this, it only had one malfunction and got fixed within a few hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bianca Marie s.
Mid Market, 51-100 employees
“Increased my efficiency as an hR manager
Pros
With this tool, I can easily monitor my team's work hours which has made me much more efficient as an HR manager. Being able to view logged hours, leave requests and project details all in one place has really boosted my productivity and helped me make better decisions.
Cons
The server occasionally goes down though it usually comes back up fairly quickly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Bianca Marie S.
Enterprise, 11-50 employees
“Boosted my HR productivity
Pros
It's easy to monitor my team's work hours which has made me much more effective as an HR manager. Being able to view logged hours, leave requests and project details all in one place has really boosted my productivity and helped me make better decisions.
Cons
The server occasionally goes down though it usually comes back up fairly quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric K.
small Business, 11-50 employees
“Works across all sorts of devices
Pros
I really appreciate being able to track my time across all my devices whether I'm on desktop, mobile or using the web version. The reporting features are solid and I love that I can pause and resume timing on the same task without losing anything. There's plenty of room for customization and the analytics give me great insights into how much time I'm spending on different clients and projects.
Cons
Customer service is only available through tickets which can be frustrating when you need immediate help. I'd also love to see a tagging feature so I could categorize and track different aspects of tasks more effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eric K.
Mid Market, 51-100 employees
“great analytics, needs tags
Pros
I love being able to track my time across all my devices, whether I'm on desktop, mobile or using the web version. The reporting features are amazing and I love that I can pause and resume timing on the same task without losing anything. There's room for customization and the analytics give me great insights into how much time I'm spending on different clients and projects.
Cons
Customer service is only available through tickets, which can be frustrating when you need immediate help. I'd also love to see a tagging feature so I could categorize and track different aspects of tasks more effectively.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Md. Deloar H.
small Business, 11-50 employees
“allows decent number of users
Pros
appreciate having a decent number of users compared to other lifetime deals I've tried. Haven't come across any bugs so far which gives me confidence in its reliability. The software delivers exactly what it promises without any surprises.
Cons
I really wish there was live chat support available when I need help. The tracking parameters could use more flexibility. I'd like better control over what gets monitored and how the system tracks different metrics. The interface definitely looks dated compared to some of the sleeker tools out there, though it still gets the job done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Md. Deloar H.
Enterprise, 1-10 employees
“Reliable with dated looks
Pros
I like having access for a decent number of users compared to other lifetime deals I've tried. Haven't encountered any bugs so far which gives me confidence in its reliability. The software delivers exactly what it promises without any surprises.
Cons
I really wish there was live chat support available when I need help. The tracking parameters could use more flexibility, I'd like better control over what gets monitored and how the system tracks different metrics. The interface definitely looks dated compared to some of the sleeker tools out there, though it still gets the job done.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
small Business, 1-10 employees
“best system out there!
Pros
I've tried several comparable platforms and this one definitely stands out as my top choice!
Cons
Wish I had discovered this earlier! We definitely won't be changing systems anytime soon.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid Market, 11-50 employees
“my top choice!
Pros
I've tried several comparable platforms and this one definitely stands out as my top choice!
Cons
Wish I had discovered this earlier! We definitely won't be changing systems anytime soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lydia s.
Mid Market, 51-100 employees
“helpful for planning
Pros
Tracking work hours for my remote team has become so much simpler, especially since everyone sets their own schedule. The visual overview of leave requests and time off is really helpful for planning.
Cons
The play button freezes up on me occasionally and sometimes it just keeps running on its own without me touching anything.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Lydia S.
Enterprise, 51-100 employees
“Simpler for remote schedules
Pros
Tracking work hours for my remote team has become so much simpler especially since everyone sets their own schedule. The visual overview of leave requests and time off is really helpful for planning.
Cons
The play button freezes up on me occasionally and sometimes it just keeps running on its own without me touching anything.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Josh P.
small Business, 11-50 employees
“My favorite tool, highly recommended
Pros
Having tried Clockify, TimeDoctor and several other options, I can say this one stands out as my favorite! The value you get for the price is incredible and I'd definitely recommend it to others.
Cons
Nothing really stands out as bad. Just that with so many features available, there's definitely a learning curve to get comfortable with everything
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos U.
small Business, 1-10 employees
“great invoicing function
Pros
appreciate how many features this tool packs in but the invoicing capability stands out for me. Being able to send invoices directly to clients is convenient and having the invoice link with all the details included makes everything so much smoother.
Cons
Getting comfortable with the interface took some time initially and there's definitely room for improvement in the overall user experience design.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8