Total 262 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Bradley

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
September 2025

Simple set up and reporting

Pros

Everything is so simple, from the set up, reporting and adding roles to using Zapier integration. Even training new employees is not a problem anymore.

Cons

It would be amazing if we could just link projects to clients through the Zapier integration. It would save a lot of time when onboarding new clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

P

Pintu

Computer Software, 1-10 employees

Less than a year

5.0
August 2025

great detailed breakdown of the employee activity

Pros

I really appreciate the detailed breakdown of how much time each employee spends actively working, what apps they use and the helpful screenshots to track their performance and commitment throughout the day.

Cons

There's an issue when there's no internet and sometimes it doesn't track activity properly. It should still be able to monitor work even when offline.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

D

Divyanshu

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2025

Been a game changer for me

Pros

This tool is amazing for tracking time, monitoring activity and managing projects. As someone working directly with clients, it's truly been a game-changer for me.

Cons

The desktop app sometimes has a few bugs despite it being a solid software. It can freeze or have trouble starting up. I hope they release a more stable version soon.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

V

Vivian

Information Technology and Services, 11-50 employees

Less than a year

5.0
May 2025

highly recommended from my side

Pros

What I really enjoy is the ability to track time based on team members, projects and even clients. This gives me a complete view of how much time employees are spending, helping me plan better.

Cons

I can't think of any downsides. The website is great and I definitely recommend it to anyone looking for an effective time tracking app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anil

Marketing and Advertising, 1-10 employees

Less than a year

5.0
May 2025

Such a time-saver

Pros

I find it super easy to use. The reporting feature is a lifesaver, saving me so many hours of manual work.

Cons

No complaints. It's the best!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jachim

Accounting, 1-10 employees

Less than 6 months

4.0
May 2025

great time tracking, limited client task management

Pros

It's time tracking tool is great! Simple to set up and offers a ton of useful features. I can see a much clearer picture of my team's productivity.

Cons

One thing they could work on is customer service. Instead of handling everything via email, maybe they could offer product demos upon request. Another issue I've encountered is when creating clients, I can make multiple clients but can't assign the same tasks to all of them. This means I have to duplicate projects and assign them individually, which is time-consuming. I work in an accounting firm and having the same tasks across all my clients makes it a hassle to manage, leading to potential errors.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

G

Garry

Utilities, 11-50 employees

Less than 6 months

5.0
May 2025

Pleased with our choice!

Pros

Having used Trackabi for quite some time now, I can say it's one of the best choices we made for boosting team productivity. It's made managing time, scheduling, projects and reporting so much more efficient. Really pleased with my decision!

Cons

I don't have anything to complain about. It does everything well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Majesty

Staffing and Recruiting, 11-50 employees

Less than a year

5.0
May 2025

affordable software but lags on Mac

Pros

It's user friendly and best of all, it's affordable. The entire team is now using Trackabi and they love it.

Cons

There's a bit of lag for Mac users and I can't filter multiple people at once when looking at the timesheet reports.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

S

Saifur

Computer Software, 1-10 employees

Less than a year

5.0
May 2025

Perfect for tracking employee activity

Pros

This software is perfect for tracking employees, monitoring their activities and understanding how much time they're putting in.

Cons

At times the time tracking isn't 100% accurate and I have to make manual adjustments.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

T

Toni

Accounting, 1-10 employees

Less than a year

5.0
May 2025

Not difficult for new users

Pros

I can enter both high-level and very detailed data without any frustration. Not difficult to get the hang of it.

Cons

Would've been great if I was told to set up templates first, then copy and reuse them to save time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

D

Dhanraj

Computer Software, 1-10 employees

Less than 6 months

5.0
May 2025

smooth bugless experience

Pros

The interface is really easy to get used to. I haven't run into any bugs and the whole experience has been smooth since day one.

Cons

Nothing negative to mention!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B&KM

Badkamer & Keuken M.

Mid Market, 51-100 employees

5.0
November 2024

simple to organize

Pros

I really appreciate the clear overview this provides, everything is laid out in a way that makes sense. The support team has been very helpful whenever I've needed assistance. Overall I'd definitely recommend it since you get such a good view of everything thats going on.

Cons

It covers everything we need so I honestly can't think of any major downsides right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rob

Staffing and Recruiting, 11-50 employees

Less than 6 months

5.0
November 2024

Trackabi has worked really well

Pros

The interface is super easy to use and everything is right where it should be. I never have to waste time trying to figure things out, it just works smoothly.

Cons

Sometimes, the screenshots and app usage details do not update right away or do not work as expected. It is not a huge issue but there are moments when I wish the tracking was a little more consistent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

8

RY

Rafaela Yvonne

Computer Software, 1-10 employees

Less than 6 months

5.0
November 2024

Well-rounded and easy-to-use

Pros

What I love most about Trackabi is how it keeps me motivated to stay productive. I use it almost every day and being able to track both my work hours and even my unproductive time helps me stay organized and focused. Since I like to keep things structured, this tool is a game-changer, it not only helps me manage my tasks but also pushes me to be more efficient, disciplined and productive. It is also incredibly easy to use and does not interrupt my workflow at all. I think anyone looking for a seamless way to track work and productivity will find it really useful.

Cons

One thing I wish Trackabi did better is tracking browser activity more specifically. Right now, if I am on sites like Udemy or Coursera, it just logs everything under "Google Chrome," which is not very helpful. Since those are productive sites for learning, it would be great to see exactly how much time I am spending on them. Adding more detailed tracking for browser activities would make Trackabi even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bart

Business Supplies and Equipment, 11-50 employees

Less than a year

5.0
November 2024

Simple and effective time tracking

Pros

One thing that really stood out to me about Trackabi is how flexible it is. The interface is simple and easy to get around, which makes tracking time and managing projects feel easy. I can easily monitor progress, allocate resources and keep everything on track. The detailed reporting feature is another big plus because it gives me clear insights into productivity and project timelines. Overall, it is a super functional tool that helps streamline work and keeps teams organized.

Cons

The only downside I have noticed with Trackabi is that some customization options feel a bit limited, especially when it comes to tailoring reports to fit my needs. Also, navigating between certain sections could be a little smoother. These are not major issues and they do not take away from how useful the platform is but refining these areas would definitely make it even easier to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

RYS

Rafaela Yvonne S.

Mid Market, 11-50 employees

4.0
October 2024

quite user-friendly

Pros

What drives me most is how this tool pushes me to stay productive daily. Being able to track both my work hours and even those unproductive moments keeps me organized and focused. As someone who thrives on structure, it's been essential for managing tasks while pushing me to become more disciplined and effective. The application flows smoothly without being disruptive and anyone looking to track their productivity will find the integration easy.

Cons

I wish it could track specific sites like Udemy or Coursera instead of just lumping everything under "Google Chrome." It would be really helpful to see exactly how much time I'm spending on those learning platforms rather than having it all grouped together as general browser activity. More detailed tracking for educational sites would make this tool so much better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

DD

Diether D.

Mid Market, 11-50 employees

5.0
October 2024

Best software we have ever used

Pros

What I like most is how it automatically begins tracking the moment I open my laptop. The analysis features help me understand where my time goes on different projects and tasks plus it shows me exactly where I'm focusing my attention.

Cons

While it gets the job done, I really wish there was a mobile app available. Having that functionality on my phone would make this so much more convenient than being tied to the desktop version all the time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AR

Abdul R.

Enterprise, 11-50 employees

4.0
October 2024

no major complaints

Pros

I can see everything users are doing right away which makes monitoring really simple.

Cons

Sometimes we run into bugs that create inconvenience for our workflow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JM

Julian M.

Mid Market, 51-100 employees

5.0
October 2024

Well-structured program

Pros

I have been using this tool to manage my team and it's been fantastic! Made the switch from Onlinejobs.ph time tracker for better clarity and features and haven't looked back. Really appreciate being able to input sick leave, vacation days and other time off directly into the system. The automatic time calculation is super helpful too. Being able to fine-tune the idle detection settings so it stops tracking when there's no movement for a set period is exactly what I needed. The screenshot feature lets me see what my team is working on at any moment which gives great visibility. Plus I can track which applications they're spending most of their time on, really useful for productivity insights.

Cons

I can't think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT

Jannsen T.

Mid Market, 11-50 employees

4.0
October 2024

i can track everyone's hours

Pros

It monitors all my daily activities and keeps tabs on which applications and programs I'm running throughout the day.

Cons

Nothing really bothers me except for getting way too many notifications.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8