Trakstar Hire Reviews

“no automated workflows, everything done manually

Pros

I find the interface very user-friendly. Beyond that it lacks a lot of advanced features but the product remains easy and simple to use.

Cons

There are no automated workflows, no knockout questions and no automatic tagging I had to do everything by hand.

“Easy job posting and talent search

Pros

For me this has been a fantastic tool as it makes posting opportunities and locating new talent incredibly feasible and completely hassle-free. I can get roles live in minutes and connect with strong candidates without any of the usual back-and-forth.

Cons

No issues have come up so far and I haven't used the program for about five months

“Simple resume storage and cRM

Pros

When I recruit experienced candidates this platform delivers outstanding features, it makes storing resume information incredibly simple and the CRM functionality is consistently up to the mark which I really liked!

Cons

No real downsides exist and I haven't run into any problems while using it whatsoever

“Bugs and configuration issues

Pros

it meets the company's needs for identifying and selecting potential candidates effectively. Also it covers the necessary requirements.

Cons

it is overly prone to small configuration mistakes and I've noticed a few native "bugs" disrupt the experience

“flexible careers page and social sourcing

Pros

I've appreciated that the product gives a free trial plus a limited free tier which made it easy for me to test before committing. I found the interface fairly feasible to navigate and it handled hiring and job postings well. One feature I especially liked was the customizable careers page, being able to tailor it felt useful. The application forms were flexible and the questionnaire add-on was handy. Everyone on the hiring team could leave feedback and communicate and the platform connects to social networks so I could tap into a broad pool of candidates.

Cons

The lack of a mobile app is frustrating and I find customer support interactions left a lot to be desired, the duplicate-application blocker is unreliable making workflows harder

“aligned applicant review workflow

Pros

This tool genuinely helped me align our hiring workflow. My HR team could quickly sift through suitable applicants and I appreciated their effective process for approving or declining candidates to move on to the following stages.

Cons

Leaving feedback on a candidate's CV sometimes feels awkward and I've found it unclear who posted which remarks

“Simple guided hiring process

Pros

For me the hiring workflow is really easy to follow, it only prompts the essential questions and the exact fields you have to fill. I appreciate that it doesn't drown you in complicated settings or offer multiple convoluted ways to complete tasks.

Cons

During the free trial it was excellent and I've used it to hire someone, returning a year later, I noticed upgrades pushed users away from the free tier

“Hard to view interview feedback

Pros

To tailor hiring I adjust interview stages and I build workflows for each role.

Cons

The interface feels somewhat non-simple and I find it challenging to see or evaluate other people's feedback on interviewees

“Shared profiles and interview scheduling

Pros

When reviewing candidates I share profiles with teammates and I schedule interviews. I also see others' bookings and I keep everything in one place.

Cons

The review process is confusing at times and I wish I could hide others' reviews until I've submitted mine though I appreciated customer service helping me resolve reminder-email issues

“Easy stage management and support

Pros

During use I move candidates step by step and I manage offers easily. For help I contact support and I get clear replies.

Cons

No real negatives come to mind and I find the system meets my needs well

“Unreliable boolean search

Pros

For reporting I see a clear layout and I create reports without trouble.

Cons

Boolean searches aren't always reliable and I find that bothers me for certain tasks

“Automatic system linking

Pros

After hiring I run it daily and I like how it links automatically.

Cons

Reporting could offer more detail and I wish the package had deeper insights than the basic version

“Easy customization with helpful support

Pros

From my side I customize settings and I train new members fast. On budget I stay comfortable and I receive helpful support replies.

Cons

Job boards tracking is limited and I would like intermediate states, I've found once a source is added, it's permanently listed with no flexibility

“Train managers and customize workflows

Pros

While guiding managers I train them easily and I customize forms and hiring steps for every job.

Cons

Email formatting sometimes appears odd and I've noticed issues particularly when inserting tables

“comfortable interface after setup

Pros

After setup I felt comfortable and I enjoyed the overall feel.

Cons

Price feels high and I'm concerned paying $2,450/year for a code-related tool that isn't fully unique seems premature

“Duplicate check and custom stages

Pros

With one click I check duplicate data and I manage custom stages.

Cons

Requisitions and calendar invites can't be managed and I find customized candidate forms often fail to parse resumes or integrate with job boards

“All applicants in one system

Pros

For hiring tasks I keep all applicant records inside one system.

Cons

Duplicate entries occur and I've noticed it allows multiple applications from the same applicant to create repeats

“Applicant dashboard overview

Pros

In the backend I view a dashboard and I track all applicants together.

Cons

For me the chat feature isn't simple and it's hard to tell where to reply, I also feel there needs to be a simpler, easier-to-understand way to know exactly what stage the interview process is in.

“Easy coordination with managers

Pros

During coordination I customize and I navigate easily with managers. I keep the process moving and I handle interviews confidently.

Cons

I wish it would connect with our other HR systems and I find the lack of integration a minor drawback since we can still operate effectively

“Daily task tracking

Pros

For daily work I stay organized and I track my tasks.

Cons

Although the dashboard proactively reminds me about upcoming tasks I think an email reminder option would be really helpful

“clean layout with stage alerts

Pros

As I learn it quickly I move around the clean layout. I track candidate stages and I receive useful email alerts.

Cons

It is easier to search for candidates by matching keywords and I find the current search limited

“Affordable with responsive support

Pros

Honestly I find it extremely easy to use, affordable and their customer service is always available to support us whenever we have questions!

Cons

So far I can't think of any problems right now and I feel the system works smoothly as is

“Track applicants through hiring

Pros

For me this software is really feasible to use and I can easily keep track of applicants throughout the entire hiring process.

Cons

I've run into a drawback with bulk-uploading resumes and I find that job titles with unsupported characters prevent imports until corrected

“Quick email setup

Pros

At first login I connect email easily and I start working fast.

Cons

While we were unable to sync our calendar with the platform, I plan to handle it after upgrading our email client

“All jobs and candidates in one place

Pros

Inside one platform I track jobs and I link candidates to openings. With my team I collaborate and I customize workflows and I publish posts to our site.

Cons

I notice the user interface updates every six months and I find each refresh requires time to re-familiarize myself

“collaborative hiring with integrations

Pros

For daily hiring I use many features and I collaborate with my team. I also connect other tools and I move around easily.

Cons

Since I miss having a dedicated mobile app, I feel that limits on-the-go use for reviewing or tracking applicants

“Easy to learn without training

Pros

Without training I explore it myself and I understand how it works.

Cons

The follow-up email reminders are unreliable and I stopped relying on that feature because it doesn't work consistently for me

“Poor email formatting

Pros

From one screen I track candidates and I schedule interviews. I also manage the whole hiring flow.

Cons

I've noticed the email tool formats messages poorly and I find double or triple spacing creates an unprofessional impression when sending to candidates

“clear workflow and analytics reports

Pros

With clear steps I follow the process and I understand tasks quickly. In reports I view analytics and I gain useful insights.

Cons

My experience has been that the UI/UX experience and its visual richness still come across as very outdated and noticeably less appealing.

“Store openings and candidate history

Pros

In one place I store openings and I keep candidate history. I add users freely and I get good value.

Cons

Once I have a lot of openings I struggle to find the exact one I'm after searching becomes a real hassle.

“Quick user adoption

Pros

As a user I learn it fast and I see new hires adapt quickly. With little training I make them comfortable.

Cons

Occasionally I run into technical glitches but honestly that's normal for most applications. When problems do pop up, they get fixed really fast so it's not a major concern for me.

“from spreadsheets to pipeline tracking

Pros

Before this I struggled with spreadsheets and I repeated tasks. Now I post jobs online and I move candidates easily and I view pipeline info quickly.

Cons

Honestly what's there not to like? There are a few minor interface adjustments that could make the experience a touch smoother but nothing has annoyed me enough to reach out, if it had, I would certainly have emailed the developer to request the change.

“Keep hiring organized

Pros

for organization I rely on it daily and I keep everything tidy.

Cons

haven't been very impressed with their customer support so far.

“Helpful features during testing

Pros

During testing I explore features and I find them helpful.

Cons

I don't have many criticisms since it generally does the job for our recruitment process

“Online applications without paper

Pros

Through online forms I receive applications and I avoid paper copies.

Cons

Unfortunately I can't filter applicants based on the job description which makes it difficult to quickly narrow down and identify the right candidates.

“candidate sourcing made easy

Pros

For sourcing I search candidates and I recommend it to any company.

Cons

Setting it up required more time than I anticipated and it took me a while to get everything running smoothly.

“Support helped fix permissions

Pros

When access failed I contacted support and I followed screenshots. After steps I fixed permissions for my teammate.

Cons

I find that importing resumes doesn't always capture every detail from a candidate's document because of how the resume is formatted on the client's side. For example, when the phone number and email address are placed on the same line the system will often pull only one of those fields so I end up having to manually add the missing contact information.

“Product improves with updates

Pros

Over time I notice updates and I feel the product improves for users.

Cons

When I import resumes from Indeed they look cut off and the education section doesn't display correctly.

“customizable and easy to use tool

Pros

For me it's attractive and fairly easy to use, I can tailor it to match our hiring process.

Cons

I was led to believe they'd build a specific customization for us or that the system would fit our workflow. That promise proved false. Because of that we paid for a whole year in advance and now we can't use the platform at all. When I raised the issue, the customer service representative told me, "I'm not indicating fault here. I am simply reiterating our policy that we do not offer refunds in instances such as this." He also added that they were "more than willing to work with you to show you how you might maximize the feature at your disposal to help you make advancements in your hiring process." We tried following their advice and adjusted our process accordingly but then we started seeing duplicate applications sometimes four copies of the same submission which created a ton of extra administrative work for us even though it was only a small campaign. Because of those problems, the system became unusable for any further campaigns, using it would have generated far more work than it would have saved. I can imagine it being a good value for other teams but for our situation it ended up costing us twice, the original fee and the additional expense and time we spent trying to make it work.

“Efficient candidate tracking

Pros

I really like the features and how the system works and I find tracking candidates through our process easy and efficient.

Cons

Getting it set up takes a fair amount of time and I don't find it as simple as I'd hope.

“All-in-one recruiting and onboarding

Pros

Finally, I can manage recruiting, hiring and onboarding all in one place!

Cons

Honestly the onboarding process has been really tough for me. To archive all of our past applicants, I ended up doing several separate uploads and that pushed our setup time out by weeks.

“Simple team collaboration and posting

Pros

Adding specific hiring team members to jobs makes it simple for managers and interviewers to see candidate info. I can create and post roles easily and pushing listings to multiple job sites takes just one click. Monitoring candidates and reviewing communication with HR is simple and I can use templates for interviews, offers, rejections and adjust stages to match our workflow.

Cons

For a very small company like mine that only hires a handful of roles each year, the pricing felt too steep and out of reach.

“Organized candidate pipeline

Pros

I never lose track of anything and I can keep every candidate's details organized while tailoring the hiring pipeline to our needs.

Cons

Only someone in an administrative role is able to edit the social footprint on a candidate's profile which I wish a recruitment manager could also do because otherwise everything about the product works perfectly for us.

“aligned resume processing

Pros

As HR Director I found this tool transformed how resumes are collected and processed. Integrating with our website gives me control and email communication is easy with reusable templates and automated notifications. The interface is clear and simple to navigate and I appreciate the helpful suggestions that improved our workflow. Customer support checks in regularly and I've seen my ideas implemented.

Cons

One feature I wish worked better is searching archived applicants. We've developed a workaround when we need to send a past candidate to a hiring manager but that process is clunky and far from simple. Also, there's no system-wide way to mark a candidate as ineligible for hire which would be useful for keeping everyone on the same page. Candidates who apply for several positions are grouped together but the system won't let you copy or share details between those linked applications, each occurrence needs to be updated separately and that becomes quite time-consuming.

“One-click job posting

Pros

When I post jobs across boards I love the one-click option to save time instead of doing each one separately.

Cons

Honestly I haven't found any real downsides. The interface is smooth and simple and the range of time-saving features it offers genuinely cuts down on administrative work and speeds up our hiring process.

“Tailored client workflows

Pros

Supporting clients' hiring is easier because I can tailor workflows to fit each company which I find extremely useful.

Cons

While I find certain parts of the navigation could be more simple I feel the team is heading in the right direction and making progress.

“Easy interview scheduling

Pros

How simple it is for me to schedule interviews, evaluate candidates, send emails and leave notes all in one system.

Cons

As a user I really enjoy this software. I would love to see a capability that allows me to flag a previously rejected candidate with prominent warning when they reapply so that if we previously passed on them for one reason or another it becomes immediately obvious in the applicant record and can't be missed. Additionally, it would be great to have a 'No longer with our company' status option with reasons like 'left on good terms' or 'terminated' or choices.

“Dashboard pulls data efficiently

Pros

I haven't found another tool like it. I like how it pulls data directly into the dashboard which is very helpful. I'd definitely recommend it for larger teams.

Cons

My only real issue is that customization options felt limited though given the breadth of built-in features, it hardly qualifies as a major dealbreaker for me.

“comprehensive recruiting control

Pros

The wide range of features helps me design and manage an efficient recruiting process and I enjoy the control it gives me.

Cons

In my opinion the visual interface felt a bit more modern and up-to-date.

“Smooth job posting and tracking

Pros

Posting jobs and tracking resumes feels very smooth and I like how quick and easy the system is to use.

Cons

Really can't find any faults with this software. I have nothing negative to report about my experience using it.