Total 48 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

10%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S.
Siddharth .

Mid-Market, 500+ employees

5.0

Flawless AI integration in hiring

Pros

Artificial intelligence integration is flawless and I find it genuinely enhances applicant screening, outreach, interviews and evaluations.

Cons

A dedicated mobile app would be amazing, giving me the ability to handle recruiting while I'm moving around.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LA
Lakshmi A.

Small-Business, 11-50 employees

5.0

Track candidates across multiple projects

Pros

Taken Care operates as an OPC and I handle several projects at the same time across various locations. Because engagements tend to be brief, being able to track and recontact the same candidates when similar roles pop up later has made it easier for me to keep strong relationships with talent. Also, having a centralized database of candidates gives me a neat organized overview of the pool I've identified.

Cons

Up to now no significant issues have interfered with my work on the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RK
Ravi K.

Mid-Market, 500+ employees

5.0

AI filters and scoring find best fit

Pros

I find this tool incredibly helpful when I'm hunting for the right candidate because the features let me apply all the necessary filters to identify the best fit, it even produces a score and applies weightings through its AI based on the inputs I enter.

Cons

The user interface could be improved but I'm excited that a new version will make it easier for me to navigate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

KP
KV P.

Mid-Market, 500+ employees

5.0

Candidate scoring and smart filters

Pros

Using the ATS has helped me run our entire hiring workflow, thanks to features like candidate scoring, smart filters that surface the best matches for each role, AI that parses job requirements and leadership-facing reports.

Cons

Support has been quick to respond whenever I need help which makes me feel fully supported overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FA
Faraz A.

Enterprise, 500+ employees

5.0

Tailored reports, fast resume parsing

Pros

it's great that I can create tailored reports easily and the resume parsing is fast and precise, I also like the one-way interview feature and the overall user interface.

Cons

Initially I expected a mobile app for the portal but I was later promised that TH would soon release the app in a few months' time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GC
Geetika C.

Mid-Market, 500+ employees

5.0

feasible UI with automatic interviews

Pros

UI and UX are very convenient and I appreciate features like automatic interviews, the job-promotion option, easy sharing and great resume parsing, my team and I can collaborate smoothly, perform all required tasks and as a manager I get actionable insights from their reports.

Cons

I rarely run into bugs and whenever something does come up their support team is easy to reach and responsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD
Devjani D.

Mid-Market, 500+ employees

5.0

Candidate shortlisting and one-way interviews

Pros

The platform's candidate shortlisting, one-way interviews, automated features and filtering tools are impressive and I find them very helpful for picking the right candidates.

Cons

We notice the team only responds sporadically to requests though we're confident they have the ability to handle issues when they do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DB
Debadutta B.

Mid-Market, 500+ employees

5.0

Easy AI shortlisting, great reporting

Pros

I find it really easy to use and the AI-assisted shortlisting plus candidate filters and reporting features make my workflow smoother.

Cons

We're still waiting for full end-to-end automation, they're working on it and I want to see how it performs when released.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

Scorecard speeds up candidate conversations

Pros

candidate scorecard does a great job comparing role requirements with each applicant and I find it much faster to start conversations with promising candidates.

Cons

Occasionally we find minor glitches and overall the app's responsiveness could use some performance improvements still.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

5.0

Consolidated pipeline with automated scorecards

Pros

congreatated pipeline shows candidate progress at each stage and I find the automated scorecard gives a very clear, actionable view of talent fit.

Cons

application runs a bit slowly at times and in my experience improving its speed and responsiveness would make the overall experience much better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

great for hiring workflow...

Pros

As a growing company with a small HR team I find this tool acts like another team member, handling much of the hiring workflow while I focus on finding talent.

Cons

Great tool but I'd like it to be more mobile-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

Easy customization, feasible dashboards

Pros

The platform is easy to use and I find the dashboards, custom reports, integrations and ongoing support highly valuable.

Cons

We do find the occasional issue yet I feel my concerns are listened to and promptly resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
Abhinav K.

Enterprise, 500+ employees

5.0

Supports live and one-way interviews

Pros

Live interviews, one-way interviews, candidate scoring, filtering and reporting are all supported and I find them very effective for managing recruitment.

Cons

I rarely find any real flaws and whenever something does come up, this platform jumps on it quickly to resolve the issues raised.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PR
Parapudy R.

Enterprise, 500+ employees

5.0

Reports and scoring for measurable output

Pros

I rely on the reports, dashboards, custom reports, candidate scoring and filters and I find them especially useful when measurable output is needed.

Cons

At this point I don't really see anything that needs changing although I do believe there's always room to make improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PH
Pooja H.

Mid-Market, 500+ employees

5.0

Boolean search beats other ATS

Pros

Over the past six months, I find the ATS stands out with Boolean search, AI candidate scoring and smart filters that help me quickly identify best-fit candidates.

Cons

Sometimes pages take a while to load though I know the team is working on it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SK
Shybaz K.

Enterprise, 500+ employees

5.0

Candidate Calibration and smart filters

Pros

Candidate Calibration score and filtering options are excellent and I find them helpful for narrowing down candidates and automating hiring processes.

Cons

Honestly I can't think of much this product lacks, it includes pretty much every recruiting feature I need. So far I haven't run into any gaps although I'd like the team to keep enhancing and adding even stronger capabilities over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A.
Anshul .

Mid-Market, 500+ employees

5.0

Integrated sourcing and interview coordination

Pros

Sourcing and screening candidates, integrating assessments and linking with MS Teams are simple and I find it makes coordinating interviews much easier.

Cons

Occasionally I notice the pages take a long time to load which can be frustrating when I'm trying to work quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

YS
Yashitha S.

Small-Business, 11-50 employees

5.0

End-to-end automated hiring system

Pros

Full-cycle recruitment automation saves significant time and I find the platform effectively connects our team with candidates throughout the process.

Cons

We still have some areas that could be improved but the team responsible has already been addressing those issues for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VJ
Veena J.

Mid-Market, 500+ employees

5.0

feasible ATS connecting top job portals

Pros

For the past five months I have been using this tool across our organization for recruitment and it has become a core part of our hiring process. The platform is feasible to navigate and offers a variety of features that streamline tasks and create a smooth workflow when hiring candidates. Its user interface is impressive so even someone new can get started without problems. What I appreciate most is that it connects with most top job portals making job posting quick and efficient.

Cons

I've faced an occasional problem after sending the interview link to interviewers but whenever that happened the support team stepped in and resolved the issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AM
Amit M.

Not Specified, N/A employees

3.0

Highly customizable platform needing refinements

Pros

As someone who uses it regularly, I find the system highly customizable and very user-friendly, with sensible default workflows, automated communications and an interview process that's both automated and preset.

Cons

I've noticed a few points, the dashboard looks a bit bland and could use a visual refresh, there's no automated way to map and populate candidate details into custom fields and I wish I had the flexibility to reuse enquiry form data at later stages of the process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6