Total 215 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

9%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

safe and easy to edit

Pros

It's good how secure it feels when accessing personal information and the editing capabilities work really well for what I need.

Cons

I haven't run into any problems with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

Very simple from start to end

Pros

Finding providers and checking coverage is very simple with this platform. Making changes to my plan feels completely easy and the whole process flows smoothly from start to finish.

Cons

Nothing really bothers me about it, the interface is very user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

Good phone app

Pros

Very user friendly interface and I can find what I need quickly. Having mobile access through the app is a huge plus for staying connected on the go.

Cons

I'd like to be able to go back and forth through the plans and have the option to review them without having to actually select anything.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

R
Rami

Hospitality, 101-500 employees

Less than 6 months

4.0

Uzio Review

Pros

Navigating this platform is a piece of cake. It is designed with the user in mind.

Cons

It would be beneficial to have a more detailed breakdown for the paystubs and a glossary explaining terms like "Employer Contributions DER and MER" that might be unclear to the average employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

easy alerts!

Pros

It's really simple to use and the email alerts keep me updated without any issue.

Cons

It took me a little while to get the hang of it. At first I had some trouble finding the features my team uses most and the navigation wasn't the smooth.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

SS
Sunil S.

Enterprise, 500+ employees

4.0

Helpful reports but I need salary data

Pros

Really simple software that brings together payroll and HRIS functions perfectly. The statutory compliance features are flexible and I appreciate having the employee benefits program built right in. The MIS HR reports are particularly helpful for management and gives you the data you need without jumping between different systems.

Cons

I would love to see compensation benchmarking and industry surveys added to the platform. It would be really helpful if they updated these surveys regularly and provided guidance for deciding annual salary increases.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

N
Nick

Information Technology and Services, 101-500 employees

More than a year

5.0

Uzio portal

Pros

Accessing and using the portal is a cinch. The interface is self-explanatory and user-friendly.

Cons

I did not come across any significant drawbacks; overall, my experience was positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jaymin

Pharmaceuticals, 51-100 employees

More than a year

5.0

The easiest platform for end-users

Pros

I love how easy it is to find tasks on the home page and how intuitive it is to use.

Cons

I found it challenging to navigate, especially when searching for minor documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 51-100 employees

Less than 6 months

5.0

Ease of Use

Pros

Enrolling in benefits was a breeze thanks to the platform's easy navigation.

Cons

I have not encountered anything negative about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

simple to use, hard to find links

Pros

I love that the platform doesn't require lengthy descriptions to get started though there appears to be some basic text requirements to meet.

Cons

It is hard to locate direct benefit links.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MS
Michael S.

Mid Market, 51-100 employees

4.0

Easy to figure out

Pros

The user interface feels really natural and I had no trouble figuring out how to handle benefits enrollment.

Cons

Can't really think of any major downsides so far. Haven't run into anything that bothers me yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Renee

Insurance, 11-50 employees

Less than 6 months

5.0

Renee's Review

Pros

I find it super user-friendly also easy to figure out and move around in.

Cons

I am disappointed that we can not see when others are out; it would be a helpful feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dan

Pharmaceuticals, 11-50 employees

More than a year

4.0

Review

Pros

The format for laying out cost benefits is easy to read and understand.

Cons

It is difficult for me to find links to specific insurance plans.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E
Elijah

Property manager, 2-9 employees

4.0

The good and the bad

Pros

Employees feedback is appreciated, that is best aspect about it.

Cons

Switching between tabs is not smooth.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

R
Ralph

Audit manager, 1 employees

4.0

Go for it

Pros

There is no additional cost for implementation, support or training that is appealing.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A
Albert

Assistant manager, 1 employees

5.0

Amazing

Pros

The set up of this software is simple. It has comprehensive functionality.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

J
Jean

Vice president , HR , 2-9 employees

5.0

Overall satisfied

Pros

The training modules are comprehensive and informative that has helped the employees in understanding the mechanism of this software.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Alice

IT company, 10-49 employees

2.0

Poor value for money

Pros

It has colored features. The software is easy to understand.

Cons

After years it seems to loose its efficiency.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

4

Functionality

6

B
Billy

Computer assistant , 1 employees

4.0

Average

Pros

It is reasonably priced software.

Cons

I cannot find any bad point about it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

J
Joe

Executive sales representative , 2-9 employees

3.0

Customizable

Pros

Creating the review templates is very easy.

Cons

Too many advertisements on screen causes work delay.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8