UZIO Reviews

“Simple but the mobile app interface is too small

Pros

I really appreciate how this tool makes tracking vacation days and getting approval so simple, no more complicated paperwork or confusing processes.

Cons

Mobile interface is clunky and really frustrating to use.

“above and beyond support

Pros

It is very user-friendly and getting it up and running was surprisingly quick. Customer support has been fantastic and they really go above and beyond to help us out.

Cons

No issues really.

“Smooth and accessible design

Pros

The portal is incredibly simple to use with a smooth, user-friendly design that makes everything accessible.

Cons

Its hard to pinpoint any major downsides, everything worked pretty well for me overall.

“needs training video hub

Pros

Works perfectly for storing our HR documents and handling employee onboarding materials, plus the digital PTO management is really convenient.

Cons

It would be great if they hosted training videos and other materials to help with getting new team members up to speed.

“The only HR assistant you’ll need

Pros

We have been able to manage employee benefits so well that we actually saved up our time to start working on some new features that were in the pipeline, such as performance-based bonuses. Uzio is pretty simple to use, but if there is someone from the staff who may lack access and/or technical abilities to manage the software, I can login on their behalf as an administrator and complete the tasks. I especially enjoy the reporting features, which allow me to run checks for employee benefits and make sure everyone is getting what they are promised, especially if it has to do with monetary benefits.

Cons

Since I work on it all the time, I naturally depend on it for my time tracking. Sadly, once I’ve been clocked in, I cant see what time it was except that the timer shows x amount of time. To keep an accurate track, I need to see when I arrived and when I logged in, along with the hours worked. But with Uzio, it’s simply not possible unless I end the session and then see that I’m just 30 minutes short of my shift.

“Simplifies the whole process

Pros

Makes the whole process much simpler for both HR teams and employees.

Cons

I haven't run into any real problems with it so far.

“Costly service failures

Pros

The pricing is really fair especially for features that other companies usually charge extra for.

Cons

Poor service quality with missed deadlines that resulted in tax penalties we had to cover ourselves. Customer support is absolutely awful and unhelpful when issues arise.

“interactive and time-saving

Pros

I find it very simple and handy to use. The interface makes sense right away which saves me a lot of time figuring things out.

Cons

Nothing really bothers me about this software, it's good and user-friendly.

“Everything is centralized

Pros

Having everything centralized for our entire team has been fantastic! Really manages our workflow when everyone can access what they need from one location.

Cons

Sometimes the time clock acts up for our hourly staff which can be frustrating when trying to track hours accurately.

“a central hub

Pros

I appreciate having everything centralized, benefits, time off and other details are all right there. Another nice touch is how it automatically saves your progress when you're picking your benefits package.

Cons

I didn't really come across much to complain about during my time with this platform. Everything functioned smoothly throughout my experience.

“Simple despite PTO quirk

Pros

Having used many different platforms in the past, what stands out to me most about this one is its remarkable simplicity. I find the interface user friendly and simple to use.

Cons

The way my PTO displays as negative while I'm still accruing time is really annoying and confusing.

“friendly help but confusing interface

Pros

Pricing is really reasonable and whenever I need help, the customer service team is super friendly and gets back to me quickly.

Cons

Interface can be confusing and I found myself needing customer support for basic account setup and anything beyond standard tasks.

“a bit too expensive

Pros

Personally I find the interface really simple to use and it just makes sense. I don't have to waste time figuring things out.

Cons

The price point feels a bit steep for what you get. Some of the features don't work as smoothly as they should and when I've reached out for help, the support team's response time and helpfulness could definitely be better.

“Good for a growing business

Pros

I appreciate how flexible this platform is and there are so many options available that it can scale right alongside my business as we expand. Being able to handle everything myself is a huge plus and I'm confident this will be our long-term payroll solution.

Cons

Its quite difficult to use at first though support is always available when I need help. Honestly I haven't found much to complain about, there seems to be a solution for everything.

“great website, poor phone version

Pros

It is incredibly easy to use and I'm impressed by how comprehensive the features are for our business. It covers everything we need for HR management perfectly.

Cons

Mobile version really falls short compared to the desktop site. Alot of features just don't work as well when your on mobile and it feels like a watered-down experience.

“remembers your information well

Pros

The tool remembers all my previous settings and account details which saves me from having to re-enter everything from scratch.

Cons

Lack of clickable definitions and links to my insurance website for extra details would have been really helpful to have.

“Overall good tool!

Pros

Enrollment process for next year's health insurance was very easy. I found the layout interactive and easy to use which made everything much simpler to complete.

Cons

Wish there had been more guidance from the process organizer. Could have used something more tailored to our specific firm to help us better understand all the different benefits available.

“easy to use, needs more languages

Pros

I really appreciate how easy this is to use. Since English isn't my first language, I usually struggle with new software but the little question mark icons that pop up with explanations made everything so much clearer. The login process is smooth yet secure which gives me confidence using it.

Cons

Really wish it supported more international languages beyond just English and Spanish.

“Its very easy to use!

Pros

I find it incredibly easy to use and getting information is a snap.

Cons

Without selecting an option, I can not go back or forward.

“Uzio

Pros

Using this program is a breeze. It is so user-friendly, making everything easily accessible.

Cons

There is absolutely nothing I can think of that I don't like about it.

“safe and easy to edit

Pros

It's good how secure it feels when accessing personal information and the editing capabilities work really well for what I need.

Cons

I haven't run into any problems with it so far.

“Very simple from start to end

Pros

Finding providers and checking coverage is very simple with this platform. Making changes to my plan feels completely easy and the whole process flows smoothly from start to finish.

Cons

Nothing really bothers me about it, the interface is very user-friendly.

“Good phone app

Pros

Very user friendly interface and I can find what I need quickly. Having mobile access through the app is a huge plus for staying connected on the go.

Cons

I'd like to be able to go back and forth through the plans and have the option to review them without having to actually select anything.

“Uzio Review

Pros

Navigating this platform is a piece of cake. It is designed with the user in mind.

Cons

It would be beneficial to have a more detailed breakdown for the paystubs and a glossary explaining terms like "Employer Contributions DER and MER" that might be unclear to the average employee.

“easy alerts!

Pros

It's really simple to use and the email alerts keep me updated without any issue.

Cons

It took me a little while to get the hang of it. At first I had some trouble finding the features my team uses most and the navigation wasn't the smooth.

“Helpful reports but I need salary data

Pros

Really simple software that brings together payroll and HRIS functions perfectly. The statutory compliance features are flexible and I appreciate having the employee benefits program built right in. The MIS HR reports are particularly helpful for management and gives you the data you need without jumping between different systems.

Cons

I would love to see compensation benchmarking and industry surveys added to the platform. It would be really helpful if they updated these surveys regularly and provided guidance for deciding annual salary increases.

“Uzio portal

Pros

Accessing and using the portal is a cinch. The interface is self-explanatory and user-friendly.

Cons

I did not come across any significant drawbacks; overall, my experience was positive.

“The easiest platform for end-users

Pros

I love how easy it is to find tasks on the home page and how intuitive it is to use.

Cons

I found it challenging to navigate, especially when searching for minor documents.

“Ease of Use

Pros

Enrolling in benefits was a breeze thanks to the platform's easy navigation.

Cons

I have not encountered anything negative about the platform.

“simple to use, hard to find links

Pros

I love that the platform doesn't require lengthy descriptions to get started though there appears to be some basic text requirements to meet.

Cons

It is hard to locate direct benefit links.

“Easy to figure out

Pros

The user interface feels really natural and I had no trouble figuring out how to handle benefits enrollment.

Cons

Can't really think of any major downsides so far. Haven't run into anything that bothers me yet.

“Renee's Review

Pros

I find it super user-friendly also easy to figure out and move around in.

Cons

I am disappointed that we can not see when others are out; it would be a helpful feature.

“Review

Pros

The format for laying out cost benefits is easy to read and understand.

Cons

It is difficult for me to find links to specific insurance plans.

“The good and the bad

Pros

Employees feedback is appreciated, that is best aspect about it.

Cons

Switching between tabs is not smooth.

“Go for it

Pros

There is no additional cost for implementation, support or training that is appealing.

Cons

None

“Amazing

Pros

The set up of this software is simple. It has comprehensive functionality.

Cons

None

“Overall satisfied

Pros

The training modules are comprehensive and informative that has helped the employees in understanding the mechanism of this software.

Cons

None

“Poor value for money

Pros

It has colored features. The software is easy to understand.

Cons

After years it seems to loose its efficiency.

“Average

Pros

It is reasonably priced software.

Cons

I cannot find any bad point about it.

“Customizable

Pros

Creating the review templates is very easy.

Cons

Too many advertisements on screen causes work delay.

“Very fast

Pros

All features such as organizational goals, review forms, on boarding , online scheduling and business reporting are performed efficiently.

Cons

None

“Has potential

Pros

It has made the complex business tasks easier.

Cons

None

“Flexible

Pros

It takes care of the companys changing requirements and needs.

Cons

Adding third-party vendors need to be planned properly.

“Reliable

Pros

Note taking is a breeze.

Cons

None

“Good market image

Pros

It has strong communication ties with external software that is amazing.

Cons

None

“Billing system is great

Pros

It provides the reward and benefit management solutions to its employees.

Cons

When the server is relocated it causes the loss of data.

“Happy experience

Pros

It generates the desirable results after installation.

Cons

None

“Review

Pros

It helps in recognizing the best performance and share private notes of managers to increase the employee morale to foster companys stability and individual growth.

Cons

Some of daily organizational tasks have unnecessary steps to follow.

“Recommended

Pros

Its client portal service is amazing. Clients can also give input on employees performance.

Cons

None

“Innovative

Pros

With the UZIO control hub, employee record keeping and compliance are all automated.

Cons

None