Total 215 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

9%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Joshua

Non-Profit Organization Management, 11-50 employees

Less than 6 months

4.0

Easy Interface

Pros

I found it pretty easy to navigate plans were well laid out, easy to compare, and the flow was smooth.

Cons

There seem to be a few kinks, particularly between life insurance and health insurance but they have managed to resolve them after a week or two.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K
Kate

Medical Practice, 51-100 employees

Less than a year

4.0

User-Friendly Software for both User & Admin

Pros

I loved how easy it was to implement this product with the staff. It provides a clear framework to guide them through their decisions and they found it quick to complete. My favorite feature is that it highlights the major elements of each plan before they make a decision and shows them the cost difference.

Cons

One feature that could be improved is the beneficiary feature. It tends to stall people as it requests a lot of information that is not readily available and there is no way to override it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D
Dustin

Religious Institutions, 11-50 employees

Less than 6 months

5.0

Very user-friendly software and interface.

Pros

The ease of access and consolidation of various benefits into one platform are major advantages.

Cons

There are not any features that I dislike at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Helpful but security worries

Pros

Stays current with all the HR details I need plus it reminds me about team birthdays and work anniversaries which is really helpful. Really appreciate this feature.

Cons

I am a bit worried about how secure my data really is and whether my personal information stays private.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

simple but missing key info

Pros

I find this platform really simple, efficient and use in my daily work.

Cons

It doesn't show employee benefit eligibility status directly, you have to switch to acting on there behalf to check, which is inconvenient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Paperless onboarding made easy

Pros

The online onboarding process is easy and we've customized it perfectly for our company needs. Best part? We've completely ditched paper forms, which has been a huge win for us.

Cons

The main downside is there's no integration for online employee reviews yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KS
Kalpana S.

Mid Market, 101-500 employees

4.0

simple for brokers but high costs

Pros

Managing clients has become so much simpler with this platform and it's really made a difference for local brokers like myself. The interface is simple and cuts down on time spent on daily tasks significantly.

Cons

Started using this when it was completely free but now there's a pricing structure for brokers. I get that you can offset costs by hitting certain targets but I'd really appreciate having a basic free tier available for brokers who are just getting started.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

M
Matthew

Insurance, 1-10 employees

Less than a year

5.0

Wonderful enrollment software

Pros

The software stood out to me because of its features, user-friendliness, excellent customer service and competitive pricing. These factors led me to choose it over more established companies in the field.

Cons

As a newer company, we have experienced some growing pain but the support from the home office has been exceptional.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

CC
Cassie C.

Enterprise, 500+ employees

4.0

Perfect for mid-sized companies

Pros

I've been with this platform for about a year now and honestly, it's been perfect for our mid-sized company's payroll needs. The onboarding process has gotten so much smoother since we started using it.

Cons

I wish there were more training sessions available with their executives.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

J
JS

Insurance, 11-50 employees

More than a year

5.0

Uzio, the future of benefits technology

Pros

This platform is incredibly user-friendly and the support from the Uzio team is outstanding. It has streamlined our operations significantly.

Cons

The platform lacks Spanish and other language options, and there are limited integrations with other carriers, requiring extra work on the back end for our clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Julie P.

Mid Market, 51-100 employees

4.0

all-in-one solution needs mobile app

Pros

Having everything in one spot for HR, payroll and benefits makes my job so much easier. Employees find it easy to use and as an HR professional, managing everything through this system is really simple.

Cons

While they're developing a mobile app, it's not available yet. Once this feature launches, it'll make the platform much more convenient to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

S
Stephanie

Veterinary, 1-10 employees

More than a year

5.0

UZIO 2019

Pros

I like the overall ease of access and functionality. Being able to monitor renewals and policies is a breeze.

Cons

Sometimes, I feel like I have to dig around to find the specific information I am looking for, such as certain documents.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

JG
JS G.

Small Business, 11-50 employees

4.0

Great support but limited languages

Pros

Very neat and clean inteface and the Uzio team provides outstanding support. It has completely transformed how we handle our day-to-day operations. What really stands out is how responsive and accessible the support staff is & they're absolutely fantastic.

Cons

It only supports English, which is a real limitation since we need Spanish and other language options. Integration with carriers is restricted too, so we end up doing alot of manual backend work for clients that could be automated.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

K
Kathi

Marcom Results Group, 1-10 employees

4.0

It was easy to use.

Pros

It was easy to use and integration functions are super easy.

Cons

It has things still in the development phase.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

G
Gretchen

Insurance, 51-100 employees

Less than a year

5.0

Althans review

Pros

Our clients find it very user-friendly, which greatly simplifies the tasks of our HR department. Using this software increases our likelihood of retaining groups.

Cons

It does not offer all the coverage options and flexibility needed for our groups' requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10