Webclock Management Reviews

“Hoodz Review Webclock

Pros

Occasionally, though not frequently, Webclock goes down for software upgrades in the middle of the night when my teams are clocking in or out. This prevents them from logging into the system, requiring manual intervention by management the next day.

Cons

For weekly payroll, I have to manually download it to my computer and then upload it to Engage. This process could be streamlined to eliminate the need for manual downloading and uploading.

“Webclock

Pros

The ability to clock in for different jobs is highly valuable. It's also extremely easy to use.

Cons

I would appreciate it if the timesheet displayed a separate total for sick leave/vacation leave used, instead of lumping everything together. Additionally, it would be helpful if timesheets included the job worked, as I currently have to go back into the employee profile to determine the job they were assigned to.

“Done

Pros

The online convenience is a significant advantage, but this survey is too demanding.

Cons

The PTO tracking feature is not very efficient, and this survey is quite demanding.

“Office Mgr.

Pros

It also calculates our PBJ hours and submits them to CMS. :)

Cons

Some days, I encounter issues with the phone app when it comes to internet connectivity, and occasionally, I experience difficulties logging in.

“Great Product and Easy to Use!

Pros

It is easy to use and offers a wide range of useful functions. Reviewing, tracking, and processing timecards becomes a breeze!

Cons

I have no cons to mention; I found the software easy to use!

“altoona

Pros

The software is easy to use, and it offers features for time tracking, generating reports, managing time, and connecting with payroll.

Cons

The software doesn't always register finger punches reliably.

“Streamlined Time Clock for Employees

Pros

The ease of use when it comes to employees clocking in and out is fantastic. As an office manager, I find it extremely helpful to make manual changes both at the office and remotely, as needed.

Cons

It would have been helpful to have an actual "troubleshooting FAQs worksheet" during the initial training, considering the vast amount of information to absorb right from the start. As other questions arise later on, such as "how do I add a shift?" having a resource to refer back to would have been beneficial.

“Works well

Pros

The product is straightforward, with options for expansion if needed.

Cons

Occasionally, we experience glitches that prevent us from accessing the software online.

“Make Time For WebClock!

Pros

The sales team demonstrated great discipline. They listened to our needs and didn't push unnecessary features. Once we agreed on the implementation plan, it became their top priority. Our salesperson stayed involved throughout the process to ensure a seamless and successful implementation. I felt like an integral part of the team and the process.

Cons

I would appreciate it if the software didn't allow employees to punch in or out unless their GPS is enabled.

“Review

Pros

Learning the software was a simple process, and the team was incredibly helpful.

Cons

I had some difficulty finding the appropriate reports that matched our specific needs.

“Webclock Review

Pros

Integrating with employees is a breeze, and it's straightforward to use.

Cons

The punches sometimes don't register, but it could be due to our own mistakes since we're still learning.

“Second Chance Jobs and ITCS - Webclock

Pros

We appreciate the customization options and the exceptional team of specialists who truly understand our business and have helped create the exact product/service we need. The ease of use is also a crucial factor. Your product is incredibly intuitive, and the data reporting capabilities are unparalleled.

Cons

I can't think of any negatives or cons at the moment :)

“Great Service

Pros

The customization options and the ease of use are remarkable.

Cons

There's nothing I haven't been able to work through or dislike.

“Outstanding Product & Customer Service

Pros

It's easy to use, and the customer service is outstanding.

Cons

I'm extremely satisfied with the product, and I highly recommend it.

“Holiday Inn Express Bellingham WA

Pros

The customer service and technical support are excellent. Issues are resolved promptly, and they also follow up.

Cons

I'm currently in the process of learning the new system and understanding how sick and vacation hours work, as well as how to accurately track them.

“Beacon Health Managment Review

Pros

The reports provide valuable information, and it's crucial to have live updates and interactivity.

Cons

Due to high turnover, it's essential to have well-documented training materials for new users at different locations. Initially, it can be confusing to figure out how to input employees into the clocks. Clear and detailed documents would reduce any confusion. Not all employees are tech-savvy, and they may struggle to follow the steps correctly in the beginning.

“Complete time management system that seamlessly integrates with our HR system!

Pros

We recently underwent a complete overhaul and switched vendors to a new PEO. WebClock was their recommended partner for our timekeeping system. Compared to our previous system (ADP), WebClock is significantly easier to use and much more user-friendly. Once you get past the initial learning curve, the WebClock system is intuitive and accessible for both employees and managers.

Cons

The learning process can be a bit cumbersome. It's not as instantly intuitive as I had hoped, and the instructions are in narrative form instead of using easy-to-follow infographics for my team.

“Product Review

Pros

It's beneficial for employees to be able to select their location when they clock in.

Cons

Supervisors can view ALL punches of an employee instead of just the ones specific to their location.

“New User

Pros

I appreciate the feature that takes the temperature when clocking in and out.

Cons

The timeclock sometimes has trouble recognizing our male staff when they grow or shave off a beard.

“Reliable

Pros

The administrative tool of this software helps in managing the benefit and reward plans for employees.

Cons

Login and logout take time.