Total 64 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

34%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

W

Willow

Technical director , 2-9 employees

5.0
July 2021

My favourite

Pros

It has neat, efficient and transparent payroll system that is the great facility about this software.

Cons

NONE

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

B

Benjamin

Finance Head, 2-9 employees

4.0
July 2021

Has potential

Pros

It tracks all information about employees including personal data, employment history, performance history and benefit information.

Cons

Some of the features this software promised are non existent.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sean

Small business, 10-49 employees

4.0
July 2021

Amazing

Pros

Employees can request the time off by text or email notifications and once approved their schedules are sync with time tracking and payroll services.

Cons

I am unable to write any negative remark about it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

C

Crystal

Marketing manager, 1 employees

4.0
July 2021

Awesome software

Pros

WebClock is web based software suitable for all sized businesses. It has over 10,000 users.

Cons

Some of the daily business tasks have unnecessary steps to follow.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

PD

PEGGY D

Director of Finance, 51-100 employees

5.0
September 2020

You NEED this software

Pros

Love webclock. The import feature with my Payroll company. Great customer support.

Cons

I have nothing bad to say about webclock.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

J

Jules

Vice President, Human Resources, 51-100 employees

5.0
September 2020

Brilliant

Pros

Training for my staff was informative and customized to provide what we needed. The setup and integration were easy and completed without issue and within the promised timeframe.

Cons

None.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

OT

Orlando T

Human Resources, 51-100 employees

4.0
August 2020

Helpful

Pros

Webclock has made our work life extremely simple. The user interface is very appealing and our employees are very happy with the software because of the ease it has created.

Cons

-

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

E

Elvia

Office manager, 11-50 employees

5.0
August 2020

We love Webclock

Pros

The product is very user friendly. I like bold colors and easy to find resources on various pages.

Cons

No serious issues. Very happy.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CD

Connie D

Vice President, 1-10 employees

5.0
July 2020

I would recommend it to anybody.

Pros

GPS feature of WebClock is great. I love all of its tracking features.

Cons

There is nothing. 5 Stars for this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

ME

Maria E

HR Manager, 51-100 employees

4.0
July 2020

Happy customer

Pros

Simple and easy to navigate. Easy accessibility.

Cons

Limited reporting tools. Wish they had more options.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

C

Connie

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 Months

4.0
June 2020

Web Clock Review

Pros

We're particularly fond of the GPS features and all the other tracking capabilities.

Cons

So far, we haven't encountered any problems with the product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

SAM

ALBANESE GROUP LLC, 1-10 employees

5.0
May 2020

Couldnt be happier

Pros

Webclock is great. Its functionality, features, customer service, Accessibility, Accuracy, everything is absolutely amazing.

Cons

I see constant improvements in the software. I love it so much, it is amazing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

H

Hal

Construction, 11-50 employees

Less than 6 Months

5.0
April 2020

Webclock Software

Pros

The WebClock is user-friendly on both phones and computers. The support team goes above and beyond.

Cons

Everything is fantastic. It would be even better if there was a phone app instead of having to sign in through a web browser.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Orlando

Food Production, 51-100 employees

More than a year

4.0
March 2020

On-Time Services

Pros

The portal is user-friendly, and our employees can navigate it with ease.

Cons

Setting up new hires and making changes to the ISO Proximity Card involve too many steps.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

M

Maria

Aviation & Aerospace, 51-100 employees

More than a year

4.0
March 2020

ITCS-WebClock review

Pros

It's easy to use and accessible for all employees via phones, tablets, and home computers.

Cons

The reporting on attendance and changes is limited, and there's no mobile application available.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

6

P

PEGGY

Furniture, 51-100 employees

More than a year

5.0
March 2020

NPS

Pros

The software is easy to use, especially the import feature with our payroll company.

Cons

Previously, I had to navigate through different screens for employee profiles and timecards. However, WebClock upgraded this year and combined those features, making it even easier to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elvia

Consumer Services, 11-50 employees

Less than 6 Months

5.0
February 2020

I love WebClock!

Pros

The product is exceptionally user-friendly. I like the vibrant colors and how resources are easily accessible on different pages.

Cons

The only issues we had were related to PTO balances and accrual. Once we resolved them, everything worked smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

Office Manager, - employees

4.0
December 2019

GREAT

Pros

this software is super easy to use and much better than any other time clock we have used. Very user friendly.

Cons

Some scheduling tools are not nice.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

J

Jules

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
September 2019

Couldn't be happier!

Pros

It consistently works the way I need it to, which is essential when managing 140 employees across multiple states and locations. Since switching to this system, I no longer have to constantly worry about time and labor management.

Cons

There's genuinely nothing I can say that I dislike about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

P.J

SR. HR Administrator, 101-500 employees

4.0
September 2019

Its good

Pros

Easy to understand and excellent support team.

Cons

I wish employees previous timesheets looked like the administrators view.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7