Webclock Management Reviews

“Highly Recommend!

Pros

I like everything about this software. It worked well and made my job simple.

Cons

Currently, I have no complaints.

“ITCS-WebClock in Action

Pros

I'm still familiarizing myself with the new features of this updated version.

Cons

I'm not certain yet. Today is my first time processing payroll on a Monday.

“Ideal for Small Businesses

Pros

The most advantageous aspect of the time clock is how effortlessly I can manage my human resources. The system allows me to set limits on the number of staff members using PTO within each department. This reduces the need for constant monitoring since I can control the number of staff members absent during a given period.

Cons

Sometimes, I encounter a little challenge when searching for specific information in the reporting areas. I find myself navigating back and forth between screens to locate the desired details on a report.

“Review After Training

Pros

I had difficulty locating the self-service guides for the task I was doing. This could have just been due to my own lack of understanding or oversight.

Cons

I had trouble finding the self-service guides for the task I was performing. It could have been my own oversight or lack of understanding.

“Ceo

Pros

So far, I haven't found anything that falls short of my expectations.

Cons

I haven't come across anything that falls short so far.

“Webclock is super easy to use!

Pros

It's difficult to know if you're "clocked in" unless you log back in and check your status. It would be helpful if a screen popped up confirming a successful clock-in.

Cons

It's difficult to tell if I'm "clocked in" unless I log back in and check my status. It would be helpful if a screen popped up confirming a successful clock-in.

“Holiday

Pros

The holiday hours shouldn't be imported for temporary employees; they should be divided differently.

Cons

The holiday hours shouldn't be imported for temporary employees.

“WebClock for independent contractors

Pros

This software is incredibly simple to set up and use regularly.

Cons

There's nothing about this software that I dislike.

“MTS review of WebClock

Pros

Time tracking for employees is crucial for us, especially since we have staff members located throughout the US. This product makes it easy for all of them to access.

Cons

At this point, there's no need for improvement.

“Awesome Workforce Management Software!!!

Pros

It's both easy to use and cost-effective. Furthermore, it integrates seamlessly with almost any tool.

Cons

I can't identify any areas of concern. This solution is self-contained and extremely intuitive.

“Easy system to navigate once it's set up

Pros

PTO tracking is crucial for our group. However, the implementation process was not smooth due to personnel changes on our side and Webclock. There was a lack of clear communication on the initial setup instructions, which resulted in me manually updating all records for launch. Then, another admin had to manually adjust the time records for each account. I had to manually make additional adjustments by going back a third time to check another box for movement between screens. It was not a seamless process, and we still encounter unexplained issues with Webclock that require time to resolve.

Cons

As mentioned earlier, I've already addressed the issues that didn't work well during the implementation.

“A effective software w/ a Super Team who makes a difference!

Pros

It's effortless for each associate to use in the field, and it provides excellent reports.

Cons

Everything works perfectly fine, and there's nothing I dislike about the software.

“WebClock

Pros

The user-friendly interface and the responsive customer support are both impressive.

Cons

I have no requests for changes regarding the software; it meets all my needs.

“ITCS Webclock is the best for all our needs

Pros

I can usually find anything I'm looking for, and I appreciate the various approaches available. If I can't find something, the support team is excellent.

Cons

After the recent update, I'm experiencing minor difficulties in finding what I used to access. The glossary could provide more informative details, but this is only in relation to the current update.

“I'm very satisfied

Pros

The software provides easy accessibility and concise information that guides you towards solutions for any issues.

Cons

There's nothing else to add except that you're doing an excellent job.

“Good job

Pros

It's simple and easy to use. I seamlessly integrated it into my payroll system, and it worked flawlessly. Overall, the quality is excellent.

Cons

Overall, I didn't encounter any problems, and I'm satisfied. The customer service team responds promptly whenever I face an issue.

“Good product for the money

Pros

Employees have multiple options for clocking in, including facial recognition timeclocks, desktop, and tablet. However, we have restricted phone usage to a select few. Time management becomes effortless at the end of the payroll period, and we can smoothly export the data to our PEO.

Cons

In this version, I'm unable to highlight and print specific sections of PDF reports like I could in previous versions. This makes it cumbersome. Additionally, some reports only allow me to download them as Excel files, requiring further editing to extract the desired information for managers.

“ITCS-WebClock Experience

Pros

The ease of use is excellent, and I was able to intuitively figure out the app and the process quickly.

Cons

The software as it is meets all my requirements.

“Servcorp

Pros

It's a good system to work with very clear and straightforward.

Cons

I have nothing negative to mention. The help desk has been incredibly helpful as well.

“Loving WebClock!!!

Pros

The seamless integration and user-friendly interface make it simple for users to track their time accurately and report it.

Cons

I haven't encountered any issues. I'm loving every aspect of this new product.

“Hoodz Review Webclock

Pros

Occasionally, though not frequently, Webclock goes down for software upgrades in the middle of the night when my teams are clocking in or out. This prevents them from logging into the system, requiring manual intervention by management the next day.

Cons

For weekly payroll, I have to manually download it to my computer and then upload it to Engage. This process could be streamlined to eliminate the need for manual downloading and uploading.

“Webclock

Pros

The ability to clock in for different jobs is highly valuable. It's also extremely easy to use.

Cons

I would appreciate it if the timesheet displayed a separate total for sick leave/vacation leave used, instead of lumping everything together. Additionally, it would be helpful if timesheets included the job worked, as I currently have to go back into the employee profile to determine the job they were assigned to.

“Done

Pros

The online convenience is a significant advantage, but this survey is too demanding.

Cons

The PTO tracking feature is not very efficient, and this survey is quite demanding.

“Office Mgr.

Pros

It also calculates our PBJ hours and submits them to CMS. :)

Cons

Some days, I encounter issues with the phone app when it comes to internet connectivity, and occasionally, I experience difficulties logging in.

“Great Product and Easy to Use!

Pros

It is easy to use and offers a wide range of useful functions. Reviewing, tracking, and processing timecards becomes a breeze!

Cons

I have no cons to mention; I found the software easy to use!

“altoona

Pros

The software is easy to use, and it offers features for time tracking, generating reports, managing time, and connecting with payroll.

Cons

The software doesn't always register finger punches reliably.

“Streamlined Time Clock for Employees

Pros

The ease of use when it comes to employees clocking in and out is fantastic. As an office manager, I find it extremely helpful to make manual changes both at the office and remotely, as needed.

Cons

It would have been helpful to have an actual "troubleshooting FAQs worksheet" during the initial training, considering the vast amount of information to absorb right from the start. As other questions arise later on, such as "how do I add a shift?" having a resource to refer back to would have been beneficial.

“Works well

Pros

The product is straightforward, with options for expansion if needed.

Cons

Occasionally, we experience glitches that prevent us from accessing the software online.

“Make Time For WebClock!

Pros

The sales team demonstrated great discipline. They listened to our needs and didn't push unnecessary features. Once we agreed on the implementation plan, it became their top priority. Our salesperson stayed involved throughout the process to ensure a seamless and successful implementation. I felt like an integral part of the team and the process.

Cons

I would appreciate it if the software didn't allow employees to punch in or out unless their GPS is enabled.

“Review

Pros

Learning the software was a simple process, and the team was incredibly helpful.

Cons

I had some difficulty finding the appropriate reports that matched our specific needs.

“Webclock Review

Pros

Integrating with employees is a breeze, and it's straightforward to use.

Cons

The punches sometimes don't register, but it could be due to our own mistakes since we're still learning.

“Second Chance Jobs and ITCS - Webclock

Pros

We appreciate the customization options and the exceptional team of specialists who truly understand our business and have helped create the exact product/service we need. The ease of use is also a crucial factor. Your product is incredibly intuitive, and the data reporting capabilities are unparalleled.

Cons

I can't think of any negatives or cons at the moment :)

“Great Service

Pros

The customization options and the ease of use are remarkable.

Cons

There's nothing I haven't been able to work through or dislike.

“Outstanding Product & Customer Service

Pros

It's easy to use, and the customer service is outstanding.

Cons

I'm extremely satisfied with the product, and I highly recommend it.

“Holiday Inn Express Bellingham WA

Pros

The customer service and technical support are excellent. Issues are resolved promptly, and they also follow up.

Cons

I'm currently in the process of learning the new system and understanding how sick and vacation hours work, as well as how to accurately track them.

“Beacon Health Managment Review

Pros

The reports provide valuable information, and it's crucial to have live updates and interactivity.

Cons

Due to high turnover, it's essential to have well-documented training materials for new users at different locations. Initially, it can be confusing to figure out how to input employees into the clocks. Clear and detailed documents would reduce any confusion. Not all employees are tech-savvy, and they may struggle to follow the steps correctly in the beginning.

“Complete time management system that seamlessly integrates with our HR system!

Pros

We recently underwent a complete overhaul and switched vendors to a new PEO. WebClock was their recommended partner for our timekeeping system. Compared to our previous system (ADP), WebClock is significantly easier to use and much more user-friendly. Once you get past the initial learning curve, the WebClock system is intuitive and accessible for both employees and managers.

Cons

The learning process can be a bit cumbersome. It's not as instantly intuitive as I had hoped, and the instructions are in narrative form instead of using easy-to-follow infographics for my team.

“Product Review

Pros

It's beneficial for employees to be able to select their location when they clock in.

Cons

Supervisors can view ALL punches of an employee instead of just the ones specific to their location.

“New User

Pros

I appreciate the feature that takes the temperature when clocking in and out.

Cons

The timeclock sometimes has trouble recognizing our male staff when they grow or shave off a beard.

“Reliable

Pros

The administrative tool of this software helps in managing the benefit and reward plans for employees.

Cons

Login and logout take time.

“My favourite

Pros

It has neat, efficient and transparent payroll system that is the great facility about this software.

Cons

NONE

“Has potential

Pros

It tracks all information about employees including personal data, employment history, performance history and benefit information.

Cons

Some of the features this software promised are non existent.

“Amazing

Pros

Employees can request the time off by text or email notifications and once approved their schedules are sync with time tracking and payroll services.

Cons

I am unable to write any negative remark about it.

“Awesome software

Pros

WebClock is web based software suitable for all sized businesses. It has over 10,000 users.

Cons

Some of the daily business tasks have unnecessary steps to follow.

“You NEED this software

Pros

Love webclock. The import feature with my Payroll company. Great customer support.

Cons

I have nothing bad to say about webclock.

“Brilliant

Pros

Training for my staff was informative and customized to provide what we needed. The setup and integration were easy and completed without issue and within the promised timeframe.

Cons

None.

“Helpful

Pros

Webclock has made our work life extremely simple. The user interface is very appealing and our employees are very happy with the software because of the ease it has created.

Cons

-

“We love Webclock

Pros

The product is very user friendly. I like bold colors and easy to find resources on various pages.

Cons

No serious issues. Very happy.

“I would recommend it to anybody.

Pros

GPS feature of WebClock is great. I love all of its tracking features.

Cons

There is nothing. 5 Stars for this software.

“Happy customer

Pros

Simple and easy to navigate. Easy accessibility.

Cons

Limited reporting tools. Wish they had more options.