Overall Rating
Based on 15 users reviews
3.3
Rating Distribution
Positive
47%
Neutral
53%
Negative
0%
15 Review(s)
Last Updated Sep 2, 2024
Based on 15 users reviews
3.3
Positive
47%
Neutral
53%
Negative
0%
Total 15 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars47%
3
Stars33%
2
Stars20%
1
Stars0%
Share your experience
O. Martinez
Education, 11-50 employees
“ Unsatisfactory Coverage for Our Performing Arts School
Pros
Our experience with Horace Mann Insurance has left much to be desired. The specialized focus on educators, as seen in their auto and home insurance policies, hasnt translated well for us at RisingStars Academy. The claims process has been disappointing, causing disruptions in our performing arts programs.
Cons
We expected coverage tailored to the unique needs of educators in the arts, but weve encountered limitations and exclusions that werent adequately explained. A more transparent approach to policy terms and better communication would enhance policyholders confidence.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
W. Harris
Education, 11-50 employees
“ Disappointing Coverage for Our Environmental Education Center
Pros
Our experience with Horace Mann Insurance has been underwhelming. The coverage for educators, including their auto and home insurance policies, hasnt met our expectations at GreenSolutions School. The claims process has been sluggish, leading to frustration among our team members.
Cons
We anticipated coverage that aligns with the unique needs of educators in the environmental sector, but weve faced limitations that werent clearly communicated upfront. Clarity in coverage terms and consistent communication would enhance the experience.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
6
G. Thompson
Education, 40-60 employees
“ Mediocre Experience for Our STEM Education Center
Pros
Our experience with Horace Mann Insurance has been middling at best. While their focus on educators initially appealed to us at STEMExplorers Academy, weve faced challenges in understanding the scope of their auto and home insurance policies. The claims process has been slower than expected, causing disruptions to our operations.
Cons
We anticipated clearer policy documentation that aligns with educators needs, but weve encountered confusion in deciphering certain coverage details. Additionally, the premiums weve paid havent translated into the level of service we hoped for.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
4
Functionality
4