Overall Rating
Based on 15 users reviews
3.5
Rating Distribution
Positive
40%
Neutral
60%
Negative
0%
15 Review(s)
Last Updated Mar 10, 2025
Based on 15 users reviews
3.5
Positive
40%
Neutral
60%
Negative
0%
Total 15 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars20%
3
Stars47%
2
Stars13%
1
Stars0%
Share your experience
T. Robinson
Business, 11-50 employees
“Lackluster Claims Experience
Pros
MetLife Insurance offers a wide range of insurance options, making it convenient for us to find coverage for our business needs. Their customer service team is knowledgeable and responsive.
Cons
However, our recent experience with a property damage claim was disappointing. The claims process was slow, and we had to follow up multiple times to receive updates.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
S. Davis
Small Business, 1-10 employees
“Mixed Feelings
Pros
MetLife Insurance provides a comprehensive array of insurance services that cater to different needs. Their policies are customizable, allowing us to tailor coverage to our preferences.
Cons
However, weve encountered challenges when trying to make changes to our policies. The process was not as seamless as we had hoped, resulting in some frustration.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
K. Williams
Business, 51-100 employees
“Reliable Coverage and Service
Pros
MetLife Insurance has been a dependable provider for both our personal and business insurance needs. Their coverage options are extensive, and their claims process is efficient. We appreciate their commitment to providing quality service.
Cons
The premium costs for certain policies can be higher compared to other providers, but the reliability of the coverage outweighs the costs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9