MetLife Insurance Company

MetLife Insurance Company

MetLife Insurance Company Reviews

Total 15 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

20%

3

Stars

47%

2

Stars

13%

1

Stars

0%

Share your experience

TR

T. Robinson

Business, 11-50 employees

3.0
August 2023

“Lackluster Claims Experience”

Pros

MetLife Insurance offers a wide range of insurance options, making it convenient for us to find coverage for our business needs. Their customer service team is knowledgeable and responsive.

Cons

However, our recent experience with a property damage claim was disappointing. The claims process was slow, and we had to follow up multiple times to receive updates.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

SD

S. Davis

Small Business, 1-10 employees

3.0
July 2023

“Mixed Feelings”

Pros

MetLife Insurance provides a comprehensive array of insurance services that cater to different needs. Their policies are customizable, allowing us to tailor coverage to our preferences.

Cons

However, weve encountered challenges when trying to make changes to our policies. The process was not as seamless as we had hoped, resulting in some frustration.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

KW

K. Williams

Business, 51-100 employees

4.0
July 2023

“Reliable Coverage and Service”

Pros

MetLife Insurance has been a dependable provider for both our personal and business insurance needs. Their coverage options are extensive, and their claims process is efficient. We appreciate their commitment to providing quality service.

Cons

The premium costs for certain policies can be higher compared to other providers, but the reliability of the coverage outweighs the costs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9