Preseem

What Is Preseem?

Preseem is a cloud-based network operations platform built for regional internet service providers (ISPs) running fixed wireless, fiber, DSL, or cable networks. It gives network, support, and leadership teams a unified view of subscriber quality of experience, showing latency, throughput, and packet loss in real time.

The platform also applies QoE-optimized traffic shaping to enforce subscriber plans, while automatically mapping network topology to help teams identify capacity issues before they affect subscribers. It brings network data from multiple vendors into one platform, helping ISPs proactively identify problems and troubleshoot subscriber issues faster.

What Is Preseem Best For?

What sets Preseem apart is ‘Amplify AI’s’ ability to standardize network investigations. Instead of requiring every support rep to navigate multiple vendor systems, the assistant uses Preseem’s existing network data to diagnose subscriber issues and suggest next steps. This can make troubleshooting more consistent while reducing avoidable escalations to senior technical staff.

How Much Does Preseem Cost?

Preseem pricing is estimated to fall between $1 and $3/subscriber/month, based on industry benchmarks for ISP network management platforms with subscriber-level QoE monitoring, network intelligence, and proactive analytics.

The price range below is an estimate for budgeting purposes only:

• Implementation And Onboarding: $1,500–$7,500 - Network configuration, subscriber mapping, vendor setup, workflow configuration, and team onboarding
• Network Integrations And API Configuration: $1,000–$7,500 - Connecting billing systems, access-network equipment, CPE platforms, and other supported vendor systems
• Advanced Analytics And AI: $2,000–$10,000/year - Advanced network intelligence, churn-risk analysis, capacity insights, upsell identification, and AI-assisted operational capabilities
• Network Optimization And Custom Configuration: $2,500–$12,000+ - Specialized traffic management, QoE configuration, multi-technology environments, and complex network optimization requirements

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Preseem Integrations

The software supports integration with multiple platforms, such as:

• Splynx
• Sonar
• Aradial
• Azotel
• Powercode
• BillMax
• Nokia

How Does Preseem Work?

Here is how you can get started with Preseem once you are logged in:

• Access the main dashboard to view subscriber QoE and network performance
• Check real-time latency, throughput, and packet loss for individual subscribers
• Review automatically mapped network topology across access points and network elements
• Triage support calls by identifying whether an issue is network, equipment, or subscriber-specific
• Apply QoE Optimized Plan Enforcement to manage subscriber traffic based on their plans
• Identify network or capacity issues before they affect subscribers
• Look up subscribers or network elements instantly from a single search

Who Is Preseem For?

Preseem software is designed for regional internet service providers and teams managing broadband networks across different access technologies, including:

• Internet service providers
• Broadband
• Telecommunications
• Wireless internet
• Fiber internet
• Cable internet

Preseem Use Cases

Based on our analysis of Preseem's capabilities, we have identified key scenarios where this software is a strong fit for regional ISPs:

1. Targeting Legacy Wireless Subscribers For Upgrades

Regional ISPs with legacy fixed-wireless customers may struggle to identify subscribers reaching their plan limits without overloading tower capacity. Preseem data helps teams identify customers maxing out their plans and determine whether their towers can support upgrades. This allows ISPs to target eligible subscribers with higher-tier plans while using network capacity data to guide qualification.

2. Identifying Degrading Connections Before Complaints

When subscribers experience worsening service but have not yet contacted support, ISPs can struggle to spot the problem early. Preseem’s Wireless Daily screen lets support teams sort subscribers by latency and flag unusual performance. They can then contact affected customers and arrange service calls before issues turn into support complaints.

3. Turning Usage Data Into Upgrade Opportunities

WISPs may receive complaints from subscribers who regularly max out their current speed plans, even when streaming performance remains stable. Preseem’s QoE Optimized Plan Enforcement and subscriber metrics help support teams identify saturated connections and review usage data during troubleshooting. Teams can use these insights to explain the issue to customers and recommend a higher-speed plan when appropriate.

4. Identifying Equipment Issues And Increasing AP Capacity

An ISP may struggle to identify access points where underperforming equipment is reducing subscriber QoE and network capacity. Preseem’s AP and CPE Radio Intelligence provides RF and Business Value scores to help teams locate problem APs and assess their impact. Teams can use these metrics to prioritize radio upgrades and verify improvements in latency, AP health, and available subscriber capacity.

Is Preseem Right For You?

Looking for a way to catch network problems before angry subscribers call in? Preseem fits regional ISPs managing multiple vendor tools who want one proactive view of subscriber experience instead of five separate logins.

It runs on cloud infrastructure that scales from a handful of access points to networks with hundreds of towers. Its policies and practices are designed to comply with Canada’s PIPEDA privacy requirements, while regional ISPs including Vistabeam, Wood River Internet, and Herotel rely on Preseem, which has been named WISPA Service of the Year five times.

Still not sure if the software is right for you? Contact us at (661) 384-7070, and we will help you make the best decision regarding Preseem features and more.