Last Updated

Key Takeaways

Generated from the text of customer reviews

Best Case is a bankruptcy case-management software built for attorneys and paralegals in US legal practices. While occasional navigation slowdowns and outdated interface designs are noted, reviewers highlight its automated form updates that simplify filing workflows. Best Case recently updated the software to incorporate revised IRS Bankruptcy Allowable Living Expenses standards.

Our Verdict

Best Case by Stretto is a practical option for small to mid-sized bankruptcy practices. While annual pricing and maintenance fees can feel high for small sole practitioners, the time saved per filing makes it worth it. We recommend Best Case for active legal teams needing reliable court compliance.

Overall Rating

Based on 16 users reviews

3.6

All Reviews
Rating Distribution

Positive

63%

Neutral

13%

Negative

25%

Starting Price
$99

per license per month for single user

Best Case Specifications

  • Case Management
  • Document Management
  • Client Management (CRM)
  • Court Calendaring & Scheduling

What Is Best Case? 

Best Case, by Stretto, is software that helps law firms and bankruptcy attorneys prepare and file bankruptcy cases. It's available in both desktop and cloud-based versions, so is suitable for solo attorneys as well as bigger offices with several staff members. It helps with the everyday tiring and heavy paperwork for each case by collecting client information, calculating income totals, and submitting files directly to the court electronically.

The platform keeps track of important court dates, syncs events to team calendars, and manages PACER notices without extra effort. It reduces manual data entry and helps law firms stay organized and fully compliant. 

What Is Best Case Best For? 

A notable feature of Best Case is its OneTouch Filing, an automated electronic filing feature. The attorneys don't need to manually upload documents to the court's system one by one, instead OneTouch does it for them. It connects to the court's site, uploads the right documents in the right order, and once documents are submitted, it returns a case number and receipt. It also handles filings that come up after the case is opened. It helps firms that file often and want to cut down the time spent on manual court submissions, especially during critical file submissions. 

How Much Does Best Case Cost? 

Best Case pricing starts at $99/license/month for single user. This Best Case Cloud plan offers intuitive forms and case preparation, OneTouch® electronic filing, a client portal, a custom forms editor, and task and notes management. It also offers the following pricing packages for Best Case Desktop module, for single user. However, each additional user costs an extra $500. 

  • Chapter 7 - $1,750/year 
  • Chapter 7 & 13 - $2,250/year 
  • All Chapters - $2,500/year

In addition to the base subscription costs, the software also has the following additional costs users should keep in mind: 

  • Custom Chapter 13 Plans: Available for an additional $170–$370, depending on the plan 
  • Advanced Integrations: Available at an additional cost, estimated at $500-$5000 covering services such as client intake, due diligence, credit and financial reports, debtor education, legal noticing, and invoices and payments 
  • Annual Maintenance: After the first year, annual maintenance ranges from $800–$1,650 for single-user licenses and $1,750–$2,700 for three-simultaneous-user licenses, depending on the license option 
A 30-day free trial is also available. Request a tailored Best Case price plan for your organization today! 

Disclaimer: The pricing is subject to change. 

Best Case Integrations

The vendor has not provided details about third-party integrations for this software. 

How Does Best Case Work? 

Follow the steps below to understand how the software typically works: 

  • Log in to your Best Case by Stretto account to access the dashboard and client case files 
  • Collect client information using the online portal and import credit reports directly into case records 
  • Prepare required bankruptcy forms using continuously updated local and federal court templates 
  • Calculate means tests, income figures, and Chapter 13 plan schedules within the system 
  • Submit petitions directly to local court systems using OneTouch electronic filing to receive case numbers and receipts 
  • Download court notices automatically to parse events, avoid extra fees, and populate personal calendars 
  • Track Chapter 13 trustee payments and post-petition case updates through integrated monitoring tools 
  • Manage post-filing legal noticing, debtor education certificates, and client payment plans in one place 
You can also request a free Best Case demo to understand how it fits into your workflow. 

Who Is Best Case For? 

Best Case software is designed for legal professionals who need to manage bankruptcy case preparation and administrative workflows. It is typically used by: 

  • Consumer bankruptcy attorneys 
  • Paralegals and legal support staff 
  • Chapter 7 and Chapter 13 law firms 

Best Case Use Cases 

Based on our evaluation of Best Case's features and market positioning, we have determined common ways that bankruptcy law firms, solo lawyers, mid-sized legal teams, and multi-office practices can use the platform: 

High-Volume Practices Overcoming File Disorganization With Alphabetical Client Directories 

Legal staff working on active and closed bankruptcy cases have to spend time and energy searching through messy records and trying to find specific client forms. Best Case solves this disorganization by sorting every active and closed client file in alphabetical order and providing a built-in search bar for forms. This clean setup lets staff quickly look up any client name or bankruptcy document in seconds. This helps keep large number of case data organized in one central system and lets legal teams work without any delays. 

High-Volume Bankruptcy Practices Maintaining Filing Compliance 

Large bankruptcy practices managing thousands of cases across multiple offices struggle to keep up with changing local court rules, which can lead to rejected petitions and filing delays. Best Case addresses this by providing updated, compliant court forms directly inside the software. This allows staff to generate accurate pleadings quickly without checking rule changes manually. Having guaranteed current forms gives legal teams peace of mind and eliminates the compliance risks and extra administrative work that is caused due to outdated legal templates. 

Technology-Driven Practices Managing Remote Work And Client Communication 

Law firms working on many Chapter 7 and Chapter 13 cases rely on Best Case to keep staff connected and clients served from anywhere. The software's MyCaseInfo feature lets clients fill out intake forms on a phone or tablet, while automated reminders pushes them to complete their information so staff does not have to follow them. Direct messaging options in MyCaseInfo like "Ask An Attorney" give clients a simple way to reach their lawyer, and automatic data importing sends client answers straight into bankruptcy schedules. This helps legal teams review accurate files remotely without slowing down their work.

Established Practices Overcoming Operational Roadblocks With Live Support 

Law firms that rely on Best Case for daily client management can sometimes face unexpected technical hurdles or struggle to learn complex new features. The software addresses this by offering built-in help guides, step-by-step webinars, and direct access to the support team. Having quick access to live help and training lets legal staff fix software issues right away, avoiding costly delays and keeping firm operations running smoothly. 

Is Best Case Right For You? 

If you are a bankruptcy law firm trying to eliminate daily paperwork headaches and protect sensitive client records, Best Case can fit your practice. It helps staff maintain court compliance by automatically updating local and federal forms along with official IRS means-testing data. It has strict data security safeguards to keep information safe, also the platform lets legal teams send files straight to Chapter 7 Trustees.

Trusted across US courts, it is used by established practices like Hipple Law and Richard West Law. The software gives growing firms simple tools to handle routine tasks easily and keep client cases moving smoothly. 

Still doubtful if Best Case is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.

Best Case Features

Means Test Calculator

The Means Test Calculator automatically calculates a client's monthly and disposable income using current court rules. It then determines if the client qualifies for Chapter 7 or Chapter 13 bankruptcy, completing a required part of the filing process.

See How It Works
Court Notices And Calendar

The software automatically downloads and processes legal notices sent from the court. This feature saves law firms money on PACER fees by organizing every document. It also adds key court dates directly to team calendars and tracks incoming claims.

See How It Works
Client Intake

Client Intake is a feature that lets clients complete an online questionnaire and upload case documents, such as tax transcripts and paystubs. They can do this through a secure portal instead of coming into the office. The information then goes straight into the case, eliminating the need to manually collect data.

See How It Works
Bankruptcy Courses

The software offers Bankruptcy Courses that help firms manage credit counseling and debtor education requirements for clients. It sends automated email and text reminders until the course is finished. It also shows real-time course status and gives instant access to completion certificates once a course is completed.

See How It Works
Credit Reports

Credit Reports is a feature that pulls data from three major credit bureaus into one report within the software, named as Stretto Credit and Financial Reports. The data imports directly into forms and schedules, saving significant minutes of data entry per case.

See How It Works

Pros And Cons of Best Case

Pros

  • Simplifies petition preparation with auto-populating fields

  • Centralizes all client records in one portal

  • Keeps schedules accurate through automated means calculations

  • Eliminates manual scheduling by syncing court dates

  • Keeps user files organized using alphabetical client listings

Cons

  • Dedicated date of birth section is missing

  • Desktop installation requires dedicated local server setup

  • Chapter 13 plan edits are somewhat difficult to adjust

Best Case Pricing

Best Case Cloud

Best Case Desktop Chapter 7

Best Case Desktop Chapter 7 & 13

Best Case Desktop All Chapters

  • Custom forms editor

  • Client portal (intake questionnaire, document exchange)

  • Automated OneTouch® electronic filing

  • Task & notes management

  • Intuitive forms and case preparation

  • Court notices and calendar integration

  • Custom forms editor

  • Automated OneTouch® electronic filing

  • Case templates

  • Intuitive forms and case preparation

  • Case templates

  • Court notices and calendar integration

  • Intuitive forms and case preparation

  • Custom forms editor

  • Automated OneTouch® electronic filing

  • Custom forms editor

  • Case templates

  • Automated OneTouch® electronic filing

  • Court notices and calendar integration

  • Intuitive forms and case preparation

Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Best Case Reviews

Total 16 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

13%

3

Stars

13%

2

Stars

0%

1

Stars

25%

Share your experience

R
Rhaupt

Legal, 1-10 employees

More than a year

1.0

“The Cloud Version is ridiculously bad”

Pros

Price. Its cheap.

Cons

It is virtually unfunctional. I've used bankruptcy software for 25 years. This Cloud-version is by far, the worst. I would not recommend it if they paid me to use it.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

S
Sophia

Law Practice, 1-10 employees

More than a year

5.0

“Great desktop application”

Pros

The Client Portal, when paired with the desktop software, made it super easy to manage bankruptcy petitions and assess how our client's financials were looking.

Cons

Since it's a desktop version that needs to be installed on a server, it wasn't ideal for our small firm. I know they now offer a cloud based version but it's pretty pricey, so we didn't go that route.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
STACIE

Law Practice, 1-10 employees

More than a year

3.0

“Poor support and a frustrating e-filing interface”

Pros

I love that it helps calculate totals and cross-references entries where needed.. it makes everything so much smoother!

Cons

The e-filing feature just doesn't work. Tech support tells you to file manually. The program also freezes a lot and doesn't load forms properly.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

2

Functionality

5

Frequently Asked Questions

What types of pricing plans does Best Case Software offer?

Best Case offers the Best Case Cloud plan starting at $99/license/month for single users, alongside Best Case Desktop plans ranging from $1,750/year to $2,500/year, with additional users costing $500 each. Get in touch for a personalized Best Case cost estimate.

What level of support does Best Case Software offer?

Best Case provides support via phone, email, contact form and also provides online support.

What other apps does Best Case Software integrate with?

The vendor has not provided details about third-party integrations for this software.

Does Best Case have a mobile app?

No, Best Case does not currently offer a mobile app.

Who are the typical users of Best Case Software?

Typical users leveraging Best Case features include consumer bankruptcy attorneys, paralegals and legal support staff, and chapter 7 and chapter 13 law firms.

Does Best Case Software offer an API?

The vendor has not specified any information regarding its API availability.

What language does Best Case Software support?

The software is available in English.