Last Updated
Overview
C-Track provides a comprehensive court management solution, helping jurisdictions digitize workflows and process cases more efficiently. While implementation can be complex and requires significant planning, the platform’s high degree of configurability allows it to adapt to unique local rules, making it a powerful choice for modernizing court operations.
Overall Rating
Based on 2 users reviews
3
Rating Distribution
Positive
0%
Neutral
100%
Negative
0%
Starting Price
Custom
C-Track Specifications
- Case Management
- Document Management
- Court Calendaring & Scheduling
- Workflow Automation
What Is C-Track?
C-Track by Thomson Reuters is a web-based court case management system that helps courts process cases efficiently. It replaces manual workflows with a configurable digital platform that automates tasks using an advanced rules engine. The software centralizes all case information, from docketing to scheduling, enabling court staff and judges to manage caseloads with greater speed and accuracy, reducing internal workload and improving public service.
C-Track Pricing
The C-Track pricing is custom-based, and the total cost depends on the number of users and selected services.
C-Track Integrations
The software supports seamless, standards-based integration with multiple internal and external systems, such as Document Management Systems (DMS), third-party e-filing systems, and electronic payment systems.
Who Is C-Track For?
C-Track is ideal for a wide range of court types and judicial personnel, including:
- Appellate courts
- Trial courts
- Court technology staff
- Problem-solving courts (drug courts)
- Clerks and court administrators
Is C-Track Right For You?
C-Track is ideal for courts seeking a long-term digital transformation partner. Its key strength is its high configurability, allowing the system to adapt to unique local rules and evolving legal processes without custom coding. The platform's modular design makes it scalable for all court sizes, from specialty courts to statewide installations, ensuring a sustainable solution for modernizing judicial operations.
Are you still not sure about C-Track and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
C-Track Features
Case Relationship Management
This module provides a holistic view of a participant's history with the court. It links related cases and parties into a comprehensive record, reducing research time and helping staff answer constituent questions more effectively.
Entity Management
The software centralizes records for every party in a case, including people, organizations, and properties. This feature eliminates redundant data entry, ensures information consistency, and accurately tracks the role of each entity involved in a proceeding.
Calendaring And Scheduling
Manage courtrooms, judges, and other resources with an integrated calendar. This tool prevents scheduling conflicts, provides real-time visibility for judicial staff, and helps automate event scheduling based on case type and procedural requirements.
Analytics And Reporting
Utilize a powerful tool to sort and organize court data. Users can design, execute, and schedule custom reports to gain insights into caseloads, operational efficiency, and key performance metrics without needing direct IT support.
Pros And Cons of C-Track
Pros
Automates workflows to increase efficiency
Centralizes case and document management
Reduces paper, printing, and storage costs
Cons
Implementation can be extremely complex
No public API available
C-Track Reviews
Total 2 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars100%
2
Stars0%
1
Stars0%
Share your experience
Not Specified, 1-10 employees
“Simplifies daily tasks effectively”
Pros
Being able to quickly access key case details without wading through unnecessary information has been really helpful for me. The way it highlights the important stuff saves me tons of time when I'm reviewing files.
Cons
I am getting used to how everything works which takes some time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 1-10 employees
“Simple but support needs work”
Pros
The interface is incredibly user-friendly, making it easy for me to navigate. Even people who aren't tech-savvy can quickly get the hang of it without any trouble.
Cons
When something goes wrong with the system or pricing issues come up, tracking down my sales rep to fix things is really tough. Sure, I can sit on hold for customer service but those folks usually don't have a clue about the specific problems with my account.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
3
Functionality
8
Frequently Asked Questions
What types of pricing plans does C-Track offer?
The platform’s pricing is customized, with the total cost based on the number of users and chosen services. You can also request a personalized C-Track price quote now.
What other apps does C-Track integrate with?
The software supports seamless, standards-based integration with various internal and external systems, including electronic payment systems, third-party e-filing systems, and DMS.
What language does C-Track support?
The platform is primarily available and supported in English.
Does C-Track offer an API?
No, C-Track software does not have an API available.
What level of support does C-Track offer?
The software offers a support center, chat, and phone support.
Does C-Track have a mobile application?
No, C-Track does not have a mobile app.
Who are the typical users of C-Track?
Various court types and judicial personnel, including clerks and court administrators, trial courts, problem-solving courts (drug courts), court technology staff, and appellate courts, benefit from C-Track features.