CaseMap Cloud

Pros

I have been using this software for about 20 years in my practice at Underwood Law Office. The way it organizes the facts of a case is unmatched. You can access even the tiniest details from day to day, hour to hour, minute to minute and even second by second. Using this software really helps me see how all the pieces of a case puzzle fit together.

Cons

It really needs a cloud-based, multi-user version to make things easier for everyone involved.

Pros

What I loved most about this software was how easy it is to use. I've had new users pick it up in just a few minutes, which is a huge plus!

Cons

What I liked didn't about this software was that it felt almost too simplified. I think there could be more content added to make it more functional. We mainly used it for sharing timelines of case evolution but I feel like it could do a lot more.

Pros

I thought this software would help me organize materials for a court case and link evidence to specific witnesses and issues. While it's supposed to do that, I couldn't get it to work as expected.

Cons

(1) When you try to use the program, you need to enter names but the software insists on creating nicknames for everyone and each role gets its own separate nickname. I get why this might make sense to a software engineer but as a lawyer, it just doesn't work. (2) The commands are scattered all over the place. I wanted to add a document, but none of the icons at the top let me do that. I called customer support and they walked me through a confusing process to add a bunch of documents at once. It might've required me to buy a separate component but I wasn't sure. When I tried to do it myself, I couldn't figure it out. (3) I also spent a ton of time trying to figure out how to add just one document. There should be an easy button for that, I had to go back a screen and find it through a side menu. Why the inconsistency? (4) Eventually I realized I'd have to invest a lot of time in training just to get comfortable with this clunky program.