Total 23 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

30%

3

Stars

9%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alex

Amdura, 1-10 employees

More than a year

1.0
December 2025

The WORST Document eSignature Software

Pros

I wouldn't even work with a company that used this software. There are zero pros.

Cons

there's not enough time in the day. It's slow, buggy, doesn't process well, doesn't download well, etc... it's a constant headache.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

P

Paciello

Hospital & Health Care, 500+ employees

More than a year

5.0
April 2024

A top tier digital signage solution

Pros

This digital signage solution has been meeting my needs. RightSignature is easy to install.

Cons

I like how organized RightSignature has been for me. It is really impressive and I have no complaints to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Micheal

Hospital & Health Care, 500+ employees

More than a year

5.0
April 2024

Reliable experience throughout

Pros

I like the reliable features of RightSignature, which make it a great tool for document management. It is easy to use.

Cons

I have no dislikes for RightSignature. it has proven to be highly reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luiza

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2024

RightSignature - Signing docs is easy with it

Pros

I use RightSignature for my contracts and it really saves me a lot of time. My clients are impressed with the digital signature and like it. Sharing documents with my colleagues is easy.

Cons

There are no cons for RightSignature, just good things to say.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E

Ed

Newspapers, 1-10 employees

More than a year

5.0
November 2023

User-friendly, secure, reliable

Pros

RightSignature has proven to be the best for me. It's user-friendly, secure and reliable. It has saved me time on contract execution, giving me an advantage over hand-drawn signatures online. I can easily and securely share documents with my employees across all departments. Plus, it's quite affordable considering the reliability it offers. RightSignature is a stylish way to close deals.

Cons

Everything about RightSignature has been beneficial. I haven't faced any problems so far. It has provided the best service for my small organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tre

Renewables & Environment, 1-10 employees

More than a year

4.0
July 2023

Boosts productivity and saves time

Pros

After using it a couple of times, I found it easy to use with very small period of time required to learn it.

Cons

It is a bit pricey but I find that I save time, which often makes up for the cost compared to chasing clients for signatures.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

P

Patrick

Accounting, 1-10 employees

Less than 6 months

4.0
June 2023

Decent software though it has its flaws

Pros

It is easy to use, has a good-looking interface and offers great service.

Cons

I think the installation could be easier and it does not have as many features as Adobe.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

B

Ben

Business Supplies and Equipment, 1-10 employees

More than a year

2.0
May 2023

Disappointed!!! Has the worst customer support

Pros

I appreciate how easy it was to learn RightSignature.

Cons

I had had frustrating experiences with the customer service team. They often say they can't hear me as soon as I ask a question they don't want to help with. My account is fully paid, yet it is currently blocked and tech support acts like I don't have an account.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

D

Deniece

Hospital & Health Care, 11-50 employees

More than a year

5.0
April 2023

Just what we needed....

Pros

RightSignature is extremely easy to use and launch. It offers a variety of digital signature options and makes it super easy for me to obtain vendor signatures and digitally sign documents myself.

Cons

I could not edit a document during the workflow so I have to start all over if I need to make changes. The extra step at login could also be simplified.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B

Bernd

Consumer Goods, 11-50 employees

More than a year

3.0
March 2023

Unreliable... Have been cut off from service without prior warning.

Pros

The pricing under my old contract was attractive, although the workflow is quite basic.

Cons

There seems to be no investment in the product anymore, and the service has been unreliable. I've been cut off from service without warning, and the UI feels weak. Automation is poor and sequencing signatures can be difficult.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

2

Functionality

5

KG

Kavindu Githsara

Computer Software, 101-500 employees

More than a year

5.0
February 2023

Compatible with multiple devices

Pros

As a user of Citrix RightSignature, I find the software to be a useful tool for document signing and management. It has several features that make it a great choice for businesses looking for a streamlined signing process. Its ease of use and compatibility with a wide range of devices are major pros. The software is easy and user-friendly, making it easy for anyone to use. It works seamlessly on desktops, laptops, tablets, and smartphones, so I can sign documents from anywhere. And customizable branding is a helpful feature for maintaining a professional image.

Cons

One downside of Citrix RightSignature is its cost. The pricing plans are higher compared to other similar software options on the market, and the number of documents I can sign varies depending on the plan.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AP

Aman Preet

E-Learning, 11-50 employees

Less than a year

4.0
December 2022

Has it's pros but the price is quite high

Pros

The most important pro of RightSignature for me is its cross-platform functionality; it captures digital signatures on all devices, including mobile. It also provides document management tools like workflow management and template design for professional documents.

Cons

The main con for me is that the UI flow can be complicated and time-consuming to navigate, especially for newbies. Over time the cost has become much higher than its competitors.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

10

A

Austin

Biotechnology, 500+ employees

More than a year

5.0
December 2022

Great for signing documents

Pros

Getting clients to sign documents is very easy now. Instead of having them come into the office or print and scan at home, I can send documents via email, and they just need to click a couple of buttons.

Cons

The multi-signing feature could be improved. It requires signatures to be completed in order, which can lead to confusion if the second signer opens it first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raj

Accounting, 11-50 employees

Less than a year

5.0
November 2022

RightSignature is user friendly

Pros

Sharing documents with clients has become faster with RightSignature since there's no need to print and manually sign them first. The bulk signing feature is also easy to use.

Cons

Customer service could definitely be better. I have experienced delayed responses from the team when facing issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Arianna

E-Learning, 500+ employees

More than a year

3.0
October 2022

Overpriced for the features offered

Pros

It used to be a 360-degree facility offering everything I needed for a reasonable fee.

Cons

The service has become overpriced and less efficient. Key features have been removed, and customer service is volatile. I switched to a cheaper, more functional alternative that I use daily with much satisfaction.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

5

Functionality

6

M

Mona

Leisure, Travel & Tourism, 1-10 employees

Less than 6 months

4.0
August 2022

Works fine for us!!

Pros

There are aspects I like, such as how documents are uploaded and prepared, saving me time. I can design templates to fit my content or document type and save them. Clients automatically receive a copy of the document, so I don't have to send it. This solution is secure and safe to use.

Cons

I find some aspects complicated and my clients dont like it. The navigation often causes more inconvenience than help. It is expensive and Im dissatisfied with the level of communication from customer service.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

J

John

Law Practice, 11-50 employees

More than a year

4.0
August 2022

Offers multiple features

Pros

The feature for signing and selecting options in documents for approval works well and is very flexible.

Cons

Based on my experience in the UK, customer service has been poor.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

3

Functionality

10

V

Varnika

Accounting, 1-10 employees

Less than 6 months

4.0
July 2022

Great interface

Pros

I enjoy the great interface that helps me keep track of pending documents. The customer service is good, and the platform is user-friendly and secure.

Cons

There's no sandbox version available for integrating with other platforms and the API documentation is terrible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

K

Kristen

Management Consulting, 500+ employees

More than a year

5.0
July 2022

Easy to get contracts signed online

Pros

Setting up contracts for clients to sign is easy.

Cons

It would be nice to better review the message I send with the document once I've sent something out.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Julia

Real Estate, 1-10 employees

More than a year

5.0
June 2022

Everything is simple and easy to do

Pros

I love how simple it is to upload documents and request signatures from clients with this application. It has been especially handy during the pandemic.

Cons

I have had difficulty adding two signers to a document, as it defaults to putting the first signer on everything. This might just be user error on my part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10