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Overview

Collections MAX provides robust tools for legal teams to manage debt recovery, including an online payment portal. Although the portal requires separate database hosting, its modular design allows firms to build a scalable, automated system. Moreover, its administrator and collector modules offer a focused and non-SaaS platform for managing accounts.

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Starting Price
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Collections MAX Specifications

Case Management

Document Management

Billing & Invoicing

Document Automation/Assembly

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What Is Collections MAX?

Collections MAX is a Windows-based Legal software designed for U.S.-based law firms and collection agencies. It addresses workflow inefficiencies by providing a central administrator module for managing partners and a separate collector module for legal staff. This structure streamlines account management, automates interest calculations, and generates over 35 reports. Overall, Collections MAX helps legal teams focus on active recovery rather than manual data entry.

Collections MAX Pricing

The Collections MAX cost is based on a modular system of free tools, one-time licenses, and monthly subscriptions. The Collections MAX price for each component is as follows:

  • Administrator: Free
  • Collector: Free
  • Scheduler: Free
  • Professional: $179.95/computer (one-time fee)
  • Payment Portal: $75/month
  • Payment Runner: $85/month
  • Update Utility and System Tools: $379.95/computer (one-time fee)
  • Database Hosting: Starts at $25.00/month
Request a personalized Collections MAX pricing quote for your business.

Disclaimer: The pricing is subject to change.

Collections MAX Integrations

The vendor has not listed any available third-party integrations for Collections MAX software. Watch a free Collections MAX demo to explore the software capabilities in detail.

Who Is Collections MAX For?

Collections MAX is ideal for collection agencies and attorneys seeking powerful, affordable debt recovery software.

Is Collections MAX Right For You?

Collections MAX is an ideal fit for US-based legal teams and collection agencies seeking a modular, Windows-based system. Its standout strength is the hybrid cost model, as legal practices can start with free core tools, such as the administrator, and add paid modules, like the payment portal or professional collector licenses, as the firm grows. Moreover, Collections MAX is built to scale, supporting remote collectors via database hosting, and secures payment data using military-grade AES and TLS encryption.

Still not sure about Collections MAX? Contact our support team at (661) 384-7070 for further guidance.

Collections MAX Features

This module serves as the central control panel for the entire system. It allows managers to process payments, manage collector assignments, and generate over 35 detailed reports. This feature also controls system-wide automation rules, permissions, and client-facing reports.

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The software provides the interface for debt collectors to work on accounts. It features robust search capabilities, a shuffle system that prioritizes working on old accounts first, and virtual queues. Moreover, it enables agents to process payments, send email templates, and schedule letters from a single screen.

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This web-based module allows debtors to make payments online 24/7. The portal features a responsive design optimized for mobile devices and provides real-time balance updates. It automatically notifies the debtor's account, sends receipts, and can update the debtor's contact information.

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Collections MAX automates all credit card processing for USA ePay, Authorize.Net, and NMI gateways. It processes post-dated payments automatically and intelligently handles declined payments by rescheduling them and notifying the debtor via email.

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This component functions as the backend automation engine. It integrates with Windows Task Scheduler to run at night, applying automation rules, calculating interest, and marking broken promises. It also performs automated database backups.

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Pros And Cons of Collections MAX

Pros

  • Supports automated payment processing features

  • Offers a debtor self-service payment portal

  • Comes with robust and built-in automation tools

Cons

  • Lacks an in-house collections module

  • Absence of real-time reporting metrics

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Frequently Asked Questions

The official website of Collections MAX does not specify its API availability.

Collections MAX provides support through phone, email, and certified consultants, alongside general resources, such as FAQs and a troubleshooting page.

No, Collections MAX does not offer a mobile app.

Collections MAX is available in English.

The Collections MAX price is modular, offering free tools and paid components: Administrator, Collector, and Scheduler are free; Professional costs $179.95/computer (one-time); Payment Portal is $75/month; Payment Runner is $85/month; Update Utility and System Tools are $379.95/computer (one-time); and Database Hosting starts at $25/month. Request a personalized Collections MAX pricing quote for your business.

The typical users of Collections MAX features are collection agencies and attorneys seeking powerful, affordable debt recovery software.

The vendor has not listed any available third-party integrations for Collections MAX.

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