Conga Contracts Reviews

“Flexible workflow configuration

Pros

We really appreciated how flexible it was when we adjusted the contract review workflow to suit the unique needs and approval hierarchies of different departments. Instead of a one-size-fits-all process the platform allowed us to tailor stages, stakeholders, and rules for legal, procurement, sales, and more.. making compliance and collaboration feel smooth rather than forced.

Cons

Learning the system's full feature set was challenging and I found it took a while to understand everything it offers.

“Time-saving contract management solution

Pros

We've found this tool to be an indispensable part of our team. Its user-friendly layout and all-in-one contract management capabilities have helped us simplify contract workflows and free up time. Being able to track and archive agreements, build templates and handle sales contracts has been especially useful.

Cons

The cost can be steep for smaller companies and I find the search feature could be improved to locate contracts more quickly and efficiently.

“Powerful tool with salesforce integration

Pros

This contract management solution was relatively quick to roll out with a simple setup that didn�t slow us down. What I find especially helpful is its deep Salesforce integration as it syncs data smoothly, keeps records aligned and turns contracts into a natural extension of our CRM workflow rather than a separate, siloed process.

Cons

For me although the bundled templates are a useful way to see what the contract management platform can do I struggled to modify them to match our business needs. The system's high degree of flexibility and very detailed configuration options can also be overwhelming for new users.

“faster contract creation and execution

Pros

Producing and finalizing contracts with clients is noticeably efficient. Templates, clauses and approvals are all managed in one place. I've found it really speeds up the overall workflow, cutting down what used to take days or weeks into a much smoother, faster process that keeps deals moving and reduces administrative lag.

Cons

I find that tweaking and personalizing documents takes quite a bit of time and ends up feeling pretty manual.

“great for free resends

Pros

What I appreciate most is that resends are completely free with no hidden costs or limits when follow-ups are needed. I also found integrating with Salesforce to be truly effortless.... it connects pretty easily, syncing data and activity was simple without any complicated setup or ongoing maintenance. That combination of flexibility and ease makes it a reliable part of our workflow.

Cons

haven't run into any problems.. this tool has worked great for our team ever since we switched.

“Template-based document generation

Pros

Pulling information from existing sales opportunities is easy and I can use it to build templated documents easily.

Cons

tool's templates are pretty hard to design for me, they really demand a deep understanding of HTML and related coding to get them right.

“customizable tool with compliance control

Pros

This platform's complete CLM feature set gives me clear visibility into our contract data and I appreciate being able to tweak nearly every field to stay compliant.

Cons

What frustrates me is the system downtime whenever something goes wrong. While the support team handles tickets adequately I feel their responsiveness and overall service could be improved.

“glitchy interface with learning curve

Pros

aligning the congreatation of registration paperwork and proposals has saved our team a lot of time and I notice the process feels much smoother.

Cons

I found that it took quite a while to learn how to use it properly and there are times when it feels a bit clunky and rather tough to work with.

“highly detailed and configurable interface

Pros

I really value the detailed features it offers and I can fine-tune exactly what I see on screen.

Cons

For me retrieving certain data once it's in the system can be difficult and promised improvements seem to take a long time to arrive.

“modern platform adaptable to multiple teams

Pros

tool is highly configurable and I find its modern, user-friendly look makes setup and customization enjoyable.

Cons

We'd really like to see expanded security features and more granular permission controls around specific contracts and documents along with the option for end users to adjust and modify those role assignments on their side whenever needed.

“contracts completed faster with fewer people

Pros

I've seen it massively speed up processes for requesting, approving, negotiating, executing, storing and tracking agreements and I notice what used to take a week now often takes just a day or two.

Cons

It's not really a drawback but I've noticed the system doesn't automatically integrate with other platforms or repositories. That said the product provides an API and integration add-ons that easily resolve this limitation.

“Guided contract creation

Pros

Creating contracts from customized templates is easy and I find the generation wizard very helpful.

Cons

There's insufficient support during implementation and I wait a long time for fixes to new update-related errors plus customizing templates and workflows consumes a lot of my time.

“flexible data fields and relationships

Pros

The parent/child relationships and customizable fields are excellent and I really appreciate how flexible the system is.

Cons

I wish there were a clearer, easier way for me to extract the data in a clean, usable format.

“fast setup with excellent support

Pros

It's quick, fully customizable and efficient and I've found their customer service consistently fantastic.

Cons

It took me a bit of time to learn how to use it but once I got the hang of things it became extremely easy to operate.

“Role-based access with reporting tools

Pros

Customizability and assigning different access levels are standout features and I find the reporting tools very useful.

Cons

That said I don't have easy access to training materials and when system errors happen I often find that support response times are slow.

“Early-stage setup with contract tracking

Pros

Recording both contracts and our corporate structure is simple and I notice the pricing works well for our current needs.

Cons

It wasn't as plug-and-play as I expected and uploading our data ended up taking much more time than I had anticipated.

“feature-rich and modular

Pros

The standard license comes packed with features and I find I can tailor every module to match our exact procedures.

Cons

There's a significant amount of setup involved before I can realize all the benefits of this tool. Make sure I dedicate the time to configure it properly and I regularly review how we're using it so that it actually functions the way it was intended.

“Responsive for sales deployment

Pros

This tool has been extremely helpful and responsive and I'm excited to deploy it across our sales team soon.

Cons

Currently I'm working through the finer details to ensure we get all the functionality we need and I truly believe the effort will pay off in the end!

“Adaptable with learning curve

Pros

It's adaptable and I'm still learning the system.

Cons

I find it not simple and people who don't use system daily have difficulty navigating through it.

“Redlining simplifies edits

Pros

My team and I find it incredibly easy to generate contracts, tailor them and oversee the entire process. What really stands out for us is the redlining feature, it detects edits even if the client or user has Word's track changes turned off. Contracts still pick up every single modification and honestly, that's been a lifesaver for us!

Cons

I'd love to see the platform's capabilities expanded. I know that with Orchestrate you can create additional automation by coding and it would be fantastic if those automation features could be packaged together with the main product.